Iphone and bluetooth: I can´t answer my phone normally

Hi there: Hope someone can help with this.
I have connected perfectly and without problems the use of Bluetooth on my Iphone but since I have done it I can´t answer the phone normally when I don´t have the BT connected. I have to use the speaker.
Since then I can´t listen to music or see videos without the use od headphones. I have done a general reset to the phone and it still gives the same problem.
Thanks for taking time so look at this.
Kevin

Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data

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