IPhone privacy when sending for repair.

Can apple employees access my photos, messages or any of my personal data when I send my IPhone in for a repair when it hasn't been reset?
My IPhone 5C has a problem where it doesn't accept any chargers, or charge at all when I plug in offical and unnofficial chargers, before when my phone was working, the battery life would last maybe 2-4 hours at 100% and often overheat if left on, and since I can't charge my IPhone to back up the data or reset my IPhone and update it,I have to send it away, with all of my personal information, apps, photos and accounts logged in on it.
Can the Apple employees access my IPhone and the data such as Photos in camera roll, videos, IMessage, text messages, call history? and if they CAN are they allowed to? is there a policy against viewing the persons personal information such as photos etc on the phone?
Thankyou

Play it safe, perform an iPhone backup to your computer or iCloud (or both if you're really cautious). If you do backup to your computer (which is probably best) you can also encrypt your backup if you'd like -- just make sure you remember your backup's password. Also make sure that your contacts are synced somewhere because contacts are not really part of your iPhone backup -- but if they're synced to iCloud, Gmail, etc. then its just a matter of setting up the iCloud or Gmail account to recover your contacts.
Once you've done that, on your iPhone select Settings/ General/ Reset/ Erase All Content and Settings. That will wipe it clean, and is probably what Apple would do anyway, but you can do this to ensure your information is erased before getting to them.

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Is my player spoilt? how to send for repair if no more warran

Hi there,

I think my mp3 player muvo tx fm is spoilt. Some days ago, i tried to insert into the usb port of my pc, the computer was not able to detect it and when i plugged out, the whole thing was very hot. Then when i put into the battery module with new battery, it could not work at all. Now I tried to insert into the usb port of my workplace pc, it also could not detect the player and the player was very hot too. 

I think there is no more warranty left. Anoyne can advise am I still able to send for repair and the estimation of the cost, such as consultation cost, repair cost etc?

Pls hlep, thanksss.

I would advise you to call CREATIVE CUSTOMER CARE first,see what they have to say. If you have to, you can go down to the repair centre and have it fixed. However, if the repairs are too costly, it makes no sense to repair it. You can get mp3 players very cheaply outside these days... a typical 52mb would cost around 00 bucks(might be more for higher-end ones, or lesser for the "no-brand" ones), while a typical GB would be in the region for 20-50.
In case you do not have creative customer care number, it's 685 400
=Glen=

How do I delete stored email addresses in my iphone? When sending photos, I don't want to have certain email addresses "popping up" from the internal memory, I've deleted my entire "Contact" list but they still appear. Help please!

How do I delete stored email addresses in my iphone? When sending photos, I don't want to have certain email addresses "popping up" from the internal memory, I've deleted my entire "Contact" list but they still appear. Help please!

As with the Mail app on a Mac, the iPhone's Mail app stores all email recipients in a list of previous recipients which is separate from the address book or contacts. The email address autofill feature when addressing an message pulls from Contacts and from the list of previous recipients.
Different from the Mail app on a Mac, there is no access to the list of previous recipients with iOS on an iPhone, iPod Touch, or iPad to remove a previous recipient from the list, or to add a previous recipient to the address book or contacts that is not already entered - not at the present time anyway.
The only way to purge the list of previous recipients at the present time is by restoring your iPhone with iTunes as a new iPhone or not from your iPhone's backup, which will start being re-populated again with every sent message.

HT4993 I got Iphone from Sprint. It creaked yesterday. I called Sprint and they do not repair creaked. So should I bring my Iphone to Apple store for repair? How much?

I got Iphone from Sprint a few months ago. It creaked yesterday. I called Sprint and they do not repair creaked. So should I bring my Iphone to Apple store for repair? How much?

You make an appointment at the genius bar of your local Apple Store.
If it's the back glass that's cracked, it will cost you about $30 to get it repaired. If it's the screen, you're looking at $199 + tax for a replacement phone.

My brand new iphone 6 when charging for the first time gets a message "iphone needs to cool down before using" cannot even charge it

My brand new iphone 6 when charging for the first time gets a message "iphone needs to cool down before using" cannot even charge it. Have offed and on several times, but same result. Any help on this.

To resume use of your device as quickly as possible, turn it off, move it to a cooler environment, and allow it to cool down.
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To resume use of your device as quickly as possible, turn it off, move it to a cooler environment, and allow it to cool down.
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Would like to know if I can connect a macbook pro and link to a PC in any way and still access the macbook pro's files. Display is out/have black screen. I want to back up before I send for repair, but don't own another mac to restart 7.

Is there any way to connect my 2011 macbook pro to my PC laptop (Dell) so that I can get files off of the Mac? The display on the pro is out and I've got a black screen. The computer turns on. Actually it turned on one time after many tries and when I took it the Mac store the guy hit restart before I could stop him. I don't have another Mac to back up files to in restart 7 mode and I can't see my external hard drive to copy to when the computer has no display, so I am at a loss on how to get the files. I would like to get them before I send in for repairs. Any suggestions are appreciated.

The only other thing I can think of is to pull the drive out and hook it to another machine with a USB enclosure. Something like this:
http://www.amazon.com/Vantec-NexStar-2-5-Inch-External-Enclosure/dp/B002JQNXZC/r ef=sr_1_2?ie=UTF8&qid=1388312417&sr=8-2&keywords=2.5+enclosure
Then you could read it like an external USB drive. It's easy to open up and get the drive out.

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So my iphone 5 had water damage, I sent my phone for repair backed up all my photos onto my lap top. Somehow my laptop got cleared of my photos and when my I phone was returned to me it had been cleared of all data as I was told. I was wondering if anyone new a way of getting these back through icloud or backup? They are all my baby photos of my daughter and I would be so happy if I could get them back! any help much apreciated.

Welcome to the Apple Community Beth Anne.
Photos in photo stream...
You can log into your iCloud account on another computer or device and enable photo stream to see your photos. You should do this as soon as possible because photo stream in the cloud only keeps photos for 30 days and each day you delay, you will lose another days photos.
Photos in the camera roll...
If you kept a back up of your device you can use it to restore to a replacement device, this will restore all of the photos in your camera roll and isn't time limited.

In Ap invoice grid is showing no value when send for approval

Dear Experts,
There are 3-4 purchase invoice send for approval when it is open by approving authority the detail grid i.e. where the item details are shown is blank only gross total and net total in footer is showing value and header values.
This all four invoices are of same vendor, invoices punch after those invoice are showing proper values.
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Dear Kamlesh,
If the problem only occur for one BP, check this BP's profile.
What is the condition for approval?
Thanks,
Gordon

Camera won't work, sending for repairs

I bought an Xperia Z2 from a friend. The phone is nice and everything was working fine, until one day the camera stopped working. Whenever I open a camera app, even any flashlight app, it either says, "Unfortuantely, the camera has stopped" or "Can't connect to camera." I spoke to Sony customer service and received quick troubleshooting help. Unfortunately, neither updating the software, nor resetting the phone helped. I spoke to customer service again and they've asked me to send in the phone. I do not have a purchase receipt for this phone, so I asked a sony rep and he said it wasn't important and I could just send the phone without a receipt. So, I got the RMA, 82914324801 and I'm shipping the phone today. I hope it gets fixed within the next couple of weeks.
I checked the forums for repair reviews and thought it would be great if I document my entire repair process right here.
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If you have experienced either great or not-so-great customer service please let me know.
08/29/2014: RMA number generated
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09/03/2014: Delivered (as per FedEx), no confirmation from Sony
09/08/2014: Received an email from UPS for package shipping out of Sony. Contacted customer service they confirmed my device was being sent back but they didn't have any idea if the device was fixed.

What happened to your phone? Did it fix? And from what country you are? Thanks

Contribute crashing when sending for review

(MAC USERS) I'm getting a crash when you click 'send for
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I doubt it's a problem with Apple Mail. (Which is actually
pretty sophisticated, FWIW.)
We had a similar problem, but my recollection is that it went
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We install the most current available trial version and then apply
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Is there anyway I can find out if Apple have received my iPhone i sent in for repair

Is there anyway I can find out if Apple have received my iPhone that I sent in for repair. Sent by post on 24/11/2014 and so far have heard nothing from Apple and repair status is still showing that empty box has been dispatched only.

You would need to contact Apple care about that. This is a user to user forum.

Laptop damaged when sent for repair

Thought I better warn people about the appalling service I have recieved from Toshiba! I returned my laptop back to them for a repair under warranty. They arranged for UPS to collect my laptop on Monday and I was sent an email on Wednesday from Toshiba to inform me that they had recieved my laptop. On Friday I had a phone call to tell me that my laptop had been damaged. Apparently the hinge is broken and the metal and casing is badly bent and smashed on one corner. The laptop left me in perfect condition, apart from the touchpad not working which is why it was sent for repair.
Toshiba has told me that I am liable for the repair costs and are arguing that it was not packed properly, even though I followed their packaging reccomendations. They also said that it was not packaged in any bubble wrap, a complete lie as the bubble wrap was taped around the laptop.
I phoned UPS who say that Toshiba have not reported any damage and should have filed a report. I also found out that Toshiba do not take out insurance when laptops are shipped with them!! Had I of known this I would never have allowed my laptop to be sent to Germany! I requested photos of my laptop to be emailed to me and although no ones knows what's happened to it I suspect it's been unpackaged and later dropped by someone at Toshiba. It may explain why it took 2 days after arrival to report the damage to me and why Toshiba are refusing to report the problem to UPS!
I've contacted Trading Standards and have legal advice, I was just wondering if this has happened to anyone else? I wanted to let people know that when they're returning their laptops they are not insured for damage whilst shipping!

I'm from Es***, UK. It's really disappointing and inconvienient as I need my laptop for when I start law school next month.
I cannot afford to replace the laptop and from the pictures it's in a pretty bad state, so far I only know the cosmetic state and haven't been told whether its affected internally.

Anyone's whine fixed after sending for repair?

All,
Sorry to keep harping on the whine issue, but I have not seen a lot on the forum from those who have their MBP's in for repair. Has anyone sent their machine in for internal hardware replacement and received a whine-free MBP in return?
Many have mentioned logic board and temperature sensor replacement? Interested to know how the repairs turned out.
Interestingly, I just received by MBP back from a white spot repair. They replaced the entire LCD and all the hardware. The best part is that on the bottom bezel where "MacBook Pro" is written some of the letters did not get filled in with the silver letter inserts, so I officially have a one-of-a-kind "MacBoo Po" It's very strange, there are indentions in the bezel where the letters should be, but not actual silver letters.
-JB

Mine just got pack this morning. the paperwork says that only the inverter was replaced, anyways its still makes a noise from the hard drive and a very very slight buzzing noise from the area the whine was coming from, but nothing like the whine and it doesn't vary with brightness, but my whine took time to develop and get louder so I am keeping my fingers crossed that I can leave the Macbook running while I sleep again (I have trouble with any noises, my GF's dell drives me insane even the power brick on that thing whines)
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Sent iPhone 3g into apple for repair

I sent my iphone 3g into apple for the display separating from the bezel and I just had some questions. This is what the status looks like:
Step 1 - Request
Product received (19-May-2010)
Step 2 - Service
Issue identified (20-May-2010)
Step 3 - Return
Product replacement pending (20-May-2010)
My question is how long does it take for the product replacement pending take? And does that mean I am getting a new refurbished iphone? I called applecare to ask but the guy said nothing for half the time and said um a lot. So apparently he was kind of clueless if you ask me, so I was hoping someone here had some past experience that could help me out.
Thank You

Product replacement pending indicates your iPhone will be exchanged under warranty. An exchange under warranty can be a new or refurbished iPhone with no way to tell the difference. More than likely your exchange will ship sometime tomorrow.

IPhone privacy when sending for repair.

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