IPhone replacement unit (Black Box unit)

I just bought an iPhone 4s, when i activated the handsfreespeaker(loud speaker) was not working,it was not even 24 hours since i bought, i went to the store they also confirmed it arrived with broken speaker, they gave me an option to replace my iPhone with Replacement iPhone which particularly comes for replacement purposes, but i'am curious the replacement iPhone come's in a black box unlike the newly bought one. Idon't believe that replacement iPhone's are newly made they might be refurbished.It was arrived broken to the store i didn't even use the phone properly, so do i have any option to get a new fresh iphone 4s rather than the black boxe'd iPhone (replacement unit) because it's not my fault at all. What are the alternatives which i have in this case, i really don't want go for black box iPhone 4s. ARE THE BLACK BOX IPHONE 4S GENUINE?

There is 30 days return period in US for every iPhone, just return it and get another one. You running a bit of a risk that will be someone else's return, but heck that is what you want. I think sentiment like yours is the reason, that Apple does not sell refurbished phones (everything but ...). Me personally had luck with refurbs (so far), didn't have much luck with new stuff last couple of years. By the way warranty is the same. I hope mr solution answered your question.

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White Iphone replaced with black

Hi, I sent my white iphone4s for repair and for a suprise it is replaced with black.
Can someone let me know how i get it replaced with orignal color as the apple team says their database has my orignal iphone color as black and not white.
I want my white color phone back at the earliest

Nobody here in the user forum can help you with that.
Contact Apple Support
https://getsupport.apple.com/GetproductgroupList.action

HT4044 Part of my iPad(1st gen) screen display does not show,hence I can only see it partially.It was not dropped and neither is it broken. Any help as I was told it cant be fixed and i hv 2 replace with a new unit i.e. pay in full as warranty is over? HE

Part of my iPad screen display does not show. It was not dropped and neither is the screen broken. I was advised to see the local service provider for a diagnosis.
I had finally managed to find time to find a local service provider last week (not easy) and was disappointed to be advised of Apple's policy of one for one exchange i.e. they wont repair and said that i would have to replace with a whole unit. As my unit is no longer under warranty, it meant that I had to pay for the full price of a new unit!
I might as well have paid for the latest new unit but since my unit is only 2 years old at most, it would be a great waste of money.
How can this be? Does this mean apple's product is inferior and do not last since warranty is only for one year?
I sincerely hope there is a favourable solution otherwse my money is flushed down the drain.
HELP!!!

I was using my iPad last night, shut the power off and when I turned it on this morning 2/3 of the screen is not working. It looks like the pandalela picture. What is the answer to fix this; is this a screen issue or and electronics issues. Has anybody else experienced this?

Iphone has a black line around the "swipe to access" box and i can't get it to turn on"

iphone has a black line around the "swipe to access" box and i can't get it to turn on"

Triple press the home button.

IPhone and Other 2.4GHz Units Don't See New Time Capsule Net

Problem: My iPhone and other 2.4GHz equipment do not see my new Time Capsule network.
I had an old circa 2006 Apple Extreme network and decided to upgrade with a dual-band Time Capsule. After setting up the Time Capsule with as close to the old settings of the AEBS as I could, I am no longer able to see the network with either my iPhones or other 2.4GHz units. I'm currently running with only the Time Capsule. The AEBS is off, although I do intend to add it to the network after my initial configuration problems are solved. I've searched the discussions for problems like mine and worn out Google looking for the answer. I'm stumped.
Here are some of my setting on Airport Utility:
Create a wireless network
Allow this network to be extended is checked
Radio Mode: Automatic (I've tried several combinations by holding down the option key, but none seemed to change anything)
Radio Channel - Automatic (summary shows 149 (automatic) and 3 (automatic) currently
Wireless Network Options - use wide channels is checked
Guest network enabled
Internet Connection is PPPoE

do you know what encryption is being used?
is the same at work?

Can I replace the G5 CP units in my pre intel power mac? I get the 3 flash light and am heating them with a hair dryer. It works but needs fixing and I can't afford a new mac

Can I replace the G5 CP units in my pre intel power mac? I get the 3 flash light and am heating them with a hair dryer. It works but needs fixing and I can't afford a new mac

OK, it looks like all but the first G5 1.6 Ghz, & the last 3 G5 Dual Cores will take PC3200 RAM...
Power Macintosh G5 1.8 (PCI-X) PowerMac7,2 1 Power Macintosh G5 2.0 DP (PCI-X) PowerMac7,2 1 Power Macintosh G5 1.8 DP (PCI-X) PowerMac7,2 1 Power Macintosh G5 1.8 DP (PCI) PowerMac7,3 1 Power Macintosh G5 2.0 DP (PCI-X 2) PowerMac7,3 1 Power Macintosh G5 2.5 DP (PCI-X) PowerMac7,3 1 Power Macintosh G5 1.8 (PCI) PowerMac9,1 1 Power Macintosh G5 2.0 DP (PCI) PowerMac7,3 1 Power Macintosh G5 2.3 DP (PCI-X) PowerMac7,3 1 Power Macintosh G5 2.7 DP (PCI-X) PowerMac7,3

When importing photos from my iPhone black boxes appear in place of random photos in the library and in Photostream.

When importing photos from my iPhone black boxes appear in place of random photos in the iPhoto library and in Photostream. It has no apparent pattern, the photos are just blank. It's not just icons, when I go to edit the photos externally in Photoshop it opens an image filled with nothing but black.
This is more than annoying. It's effectively deleting photos I'm taking on vacation and so forth.
Anyone?

The ! turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents.
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In Library Manager it's the FIle -> Rebuild command)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD

I took video with my iPhone. Downloaded video to my iMac. When I attach the video to an email, there is a big black box with no video. Why?

I took video with my iPhone. Downloaded video to my iMac. When I attach the video to an email, there is a big black box with no video. Why?

Have you solved this issue yet? I have the same problem using my Mac OS X Lion and iphone 5. Thanks!

Hello I just buy a iphone 5C of opportunity for united state (I live in France), but iCloud is block and I don t have the coordinates of the former owner. how can I do?

hello
I just buy a iphone 5C of opportunity for united state (I live in France), but iCloud is block and I don t have the coordinates of the former owner.
how can I do?

The iPhone is Activation Locked. Without the AppleID and password of the original owner the iPhone is useless. Ask for a refund.

When my Gen 6 nano fades to black the unit shuts off completely and the music stops. is there any way to fix this?

When my Gen 6 nano fades to black the unit shuts off completely and the music stops. Is there any way to fix this?

Make sure the headphones are plugged ALL the way in, meaning the white part of the headset is flush with the body of the Nano and no silver from the headphone's plug can still be seen.
You posted this in the iPod Touch forum, when you should have posted this in the iPod Nano forum.
B-rock

Proper FRU for replacing bad X100e LCD unit?

I have an X100e which is a few months out of warranty; and the screen recently started going blank (still lit, so the backlight isn't the problem...). It's been in a state where the angle changes whether it will turn on--sometimes upwards/forwards pressure will turn the screen on. I took it apart and found that the thick round cable going into the LCD from the graphics unit (not one of the antennae, perhaps DC-in?) was extremely worn, so that I could see traces of the copper. I'm guessing this is the issue, though a different cable is also possible I looked at the Hardware Maintenance Manual, but am not sure what FRU this corresponds to. What I'd prefer to do if possible is replace the whole LCD unit, complete with cables, but I want to verify what I'm getting. What FRU numbers/parts labels should I look for? (I have already replaced the keyboard, so the above information should get me if I diagnosed it properly).
Solved!
Go to Solution.

There are 2 choices of cable depending on your 4-digit model number. Most models use 45M2885. For that one, here is one on eBay from a seller I use all the time for $9 http://www.ebay.com/itm/Lenovo-Thinkpad-X100e-Fru-45M2885-LCD-LED-Video-Cable-Tested-/280830398533?p...
Models starting with 3507 use 45M2918, which is hard to find, but you can buy it from IBM here: http://www-304.ibm.com/shop/americas/webapp/wcs/stores/servlet/default/TopCategoriesDisplay?cntrfnbr...
From your description, I am not 100% sure what part you mean. I am sending you a pm with my email address and you can send a picture if you wish.

IPhone 4 has a black box around an app when you touch it. It won't allow you to swipe to the bottom of the settings feature to reset factory settings

Please help with this. There is a box in the upper right corner that has 3 circles inside it. It is gray and white until you touch it then it gets black. I can't swipe the screen in any direction. When I touch an app it gets a black box around it, and I have to Double tap in a different are to open the app. Suggestions?

Tripple click the home button to turn off switch control. Then:
Settings > General > Accessibility > Switch Contol > OFF

I am in Canada, my iPhone 3G/8G black has started to develop cracks

I bought my iPhone 3G on the 1st day, and the same day I gave it the protective skin. No drop, no scratch in the past 3 weeks & rarely used the earphone. I found 3 minor cracks very close to the earphone jack yesterday. I went to apple eaton center store this afternoon. They agreed to replace my iphone with a new one; when I examined the new phone, I found a bigger crack at the same place. Apple told me it is the last piece they have in stock, if I like I can take it or get my old one back. With no other choices, I returned with my old phone.
What they called the "new phones" in apple store canada are in white, flat boxes, not in the black boxes as the normal new phones. Here is my point, are they really new pieces? Highly questionable!

"are they really new pieces?"
Does it matter. Same warranty, same functionally.
The warranty does say that they may replace with a refurbished unit, which they often do.

My iphone gif a black screen

hello
my iphone gif a black screen and when i put him in dfu mode itunes see him.. when i restore my iphone itunes gif error 1602
i have try to use itunes 7.5 andd it dont work soo please help me
thnx
(ps.my english is not so good srry. )
ticho

Hello there, Kevin Barreto.
To make sure if it is a hardware issue or not, the following Knowledge Base article should help guide you further:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Specifically the section on:
Display has no backlight or dark screen
Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
Try turning iPhone off and then on again.
While connected to the iPhone charger, try to reset the iPhone.
If the low-battery screen appears, charge the iPhone.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

Caution getting your iPhone replaced, make sure it's new

I have been plagued over the last few days with the dreaded "No SIM" error only to find out that I was deliberately put into this situation by a Genius Bar employee. Here is a copy of the e-mail I sent to Steve Jobs.
I was very disappointed with the customer service I recently received from the Green Hills, Nashville, TN Apple store.
My first iPhone 4 had a dust particle under the screen and so I went to the Apple store for replacement. The gentlemen at the Genius bar took a unit that was already open from the back room and gave it to me as a replacement. As I had it in my hands, I noticed that it had e-mail already on it, and an unread text message. I pointed this out and he said that it must have been out for a customer to look at a sample unit. He wiped the data and gave the unit back to me.
Since then I have been plagued with the "No SIM" errors that many people are experiencing and I spent 3-4 days of my time trying to troubleshoot the issue and finally making another appointment with the Green Hills Genius bar.
The second person I worked with was very helpful. I explained the issue and he checked the system. The unit I was initially given was already flagged as a defective unit that should have been sent back to Apple.
My concern is this individual may continue to service future customers in this same manner and damage Apple's reputation. You can check the service log for my phone number (XXX) XXX XXXX and you can see that my unit was replaced with a defective unit
I feel this was intentionally done as the unit was taken from the back room and not from the locked area my phone today came from. Additionally, the first phone had someone else's e-mail and text messages on it.

Is this a company email account? If so you may need to talk their technical support, as there may be additional layers of security which are preventing a connection.

IPhone replacement unit (Black Box unit)

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