IPhone stuck in recovery mode after attempted update. Will not restore

I attempted to update my iPhone software to the latest, and then proceded to fail. Now it will not restore, will not power on, and will not hard reset via the sleep/awake button and other. I've had this phone less than a week and I'm already having issues.

If you are using a Windows based computer to restore the iPhone, it could be the security software or firewall preventing the restore process.
iTunes for Windows: Troubleshooting security software issues
iPhone and iPod touch: Unable to update or restore
If nothing above helps, definitely return it. It's under warranty.

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IPhone stuck in recovery mode after failed update.

Hi, I have a bad situation here... My iPhone 5 got stuck in recovery mode after I tried to update to iOS 7.1.1 from 7.0.4 and it failed (error code 6). If this was my iPod touch I would just restore it because all I have is music, but this iPhone has all my sisters graduation photos, important photos, important school documents, contacts, app data, videos from concerts. Etc. I was wondering if I could get the photos off the phone before restoring it, because they are important. I know I should've backed up my photos and made a backup of the phone, but I've been really busy with a lot of stuff. So I was just wondering if there is any way to get the photos and app data back. The app data doesn't really matter but the photos do. The device was not jailbroken or hacked in any way.
If you could help, tell me ASAP.
-JP

When your phone is in recovery mode, it's like it crashed. The only way that you can get it out of recovery mode is by restoring, and this erases all your data as well.
You can believe what you wish by "reading all over the internet". This is Apple's technical support forum. We do know what we're talking about.
since you have very important photos on your phone, why haven't you been importing them to your computer as soon as possible after taking them? This is how the phone is meant to be used. Keeping critical data on only a device which can be easily stolen, dropped and broken is just plain foolish. Also, did you not back up your phone (as you should be doing with any computer) before attempting any operating system update? As you've now just painfully learned, updates do not always go as planned.
I'm sorry for your data loss, but let this be a very important lesson. BTW, when was the last time you backed up your computer? I'm sure you have important data on your computer. Hard drives WILL fail.

IPhone stuck in recovery mode after attempted to downgrade from iOS5 Beta

Hi,
There was a bug being reported in one of my apps, but I couldn't replicate it. I tried to downgrade back to 4.3.5 to see if iOS 5 was the reason that I couldn't replicate it, but now my phone is stuck in Recovery Mode.
I have restored Xcode 4.1, iTunes 10.4.1 to remove iOS5 from my mac. Now I'm stuck in the cycle: connect me to iTunes screen -> Preparing to restore -> Unknown error code 1604.
Will I get help at an Apple store? Or do I now just have an expensive door stop?

Please use the confidential forums created for this purpose:
iOS 5 beta

IPod touch 4th Generation stuck in recovery mode after attempted update

I just want to save the stuff on there before I restore it. I know I'll need to restore at some point but is there any way I can back it up first?

There is no way to backup when the iPod is in recovery mode
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Our iPad is stuck in recovery mode after attempting to update.

Our iPad is stuck in recovery mode after attempting to update to latest iOS..Help.

It IS plugged into the pc. iTunes doesn't even recognize hat any device is connected.
Reiboot isn't even working. considering trying DFU mode. no idea if that will even help.

Iphone stuck in recovery mode trying to update

I was attempting to update to the new ios 8. I did this all in the normal way as i usually do. When it got to the extracting software at the top of the itunes screen it took about 1 hour for this to nearly reach the end. then just before it reached the end it stopped and said it could not be restored as the iphone could not be found. now the iphone 5 is stuck in recovery mode and every time i connect it to itunes it says i need restore which i do and then the same thing keeps happening. it goes to extracting software bar for an hour and then stops just as it is about to finish.
i have a laptop with windows xp and have installed latest itunes, i have attempted rebooting everything with no joy.
please help.
iPhone 5, iOS 7.0.4

Follow exactly what I wrote below to fix iPhone stuck in recovery mode:
Hold both power button & home button for 10 seconds.
Once the device shuts off release the power button and keep holding the home button for 10 more seconds.
The screen will remain black, plug it up to iTunes and see if it detects it.
If that does not work hold both buttons to make device shut down, once screen is off hold the home button while plugging it up to PC.
Do not let go of home button till recovery screen shows up on your device.

My iPhone 4 is stuck in recovery mode after attempt to upgrade iOS.

Help,
I have tried to update my iPhone 4 iOS to iOS7 and the iPhone is stuck in recovery mode.
I tried to hold the home button and the power button and restart it as it was written in may support forums but it did not help.
When I connected the iPhone to the iTunes I receives the follwong dialog box:
"iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes."
When I press on the restore button I receive the following warning dialog box:
"Are you sure you want to restore the iPhone to its factory settings? All of your media and other data will be erased..."
Well, I have a lot of unbacked up data on my iPhone so I most defenitly don't want to delete it...
So, I am stuck. Can someone please assist me ?
Thanks

You need to Click that button to continue...
Once the Device is asking to be Restored with iTunes... it is too late to save anything...
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766

IPhone stuck in recovery mode after iOS 5 failed update

During the update for the IOS 5, the process just hang over.
Now my iPhone 3GS is in cycle between apple logo and black screen.
When I enter in recovery mode and try to restore the backup I get an error 2001.
I have done all updates to MAc os Lion and to iTunes.
I know there is
Any suggestions?
Thanks

OS 5 is facing problem with updating after been updated to iOS 5, iPhone is stuck in recovery mode (Apple logo & black screen repeat repeatedly).
You can reset it in normal way of how when the iPhone crashes or locks up that prevents the iPhone from responding to being turned off for the steps follow this link,
http://pathumf.blogspot.com/2011/11/how-to-reboot-stuck-iphone-iphone-4s.html
Hope you will get it.
Pathum.

IPad and IPhone stuck in recovery mode after trying to update to ios 6

I tried updating to ios on my Ipad 2 via computer and after the update downloaded a error message appeared my Ipad is now stuck in recovery mode. Is this happening to anyone else? SORT IT OUT APPLE!!!!

Do you have to restore your iPhone again? You could try uninstalling and reinstalling iTunes. You could also try checking out this link.
http://www.ipadforums.net/jailbreaking-hacking-tutorials-how-guides/28716-how-re solve-itunes-unknown-error-3194-a.html

HELP!! iPhone stuck in Recovery Mode after trying to update today w/new OS

Ok my phone is stuck in recovery mode, Ive already restarted my computer & tried to shut down itunes & start it back up, it gets almost done with the restore verification and then it gives me a 1013 or something
what to do?!
Message was edited by: PsychedelicWonders

Don't know if this will help but when I updated to 4.0.2 my phone gave me an error and bricked.
I made a new user on my computer, installed itunes and then was able to update my phone without it erroring. Once I had a working phone I went back to the old user and updated my phone with all of the information that was there before. I lost a few things but had a working phone.
Since then I have not had a problem with updating it in the old user. You might see if it will help with you all.
Message was edited by: Johnna Lynne

My iPhone is in recovery mode after attempting to update the software

How do i get my iphone to stop recovery mode, it is connected to itunes and everything. When i take my phone off itunes it restarts and tells me to connect to itunes, then tells me the phone is in 'recovery mode'. Please help me someone.

same exact problem here, phone won't go out of recovery mode. went to apple store, said to restore it but will lose all of my data. don't have it backed up. read that the restore resets the phone and deletes data however it does not actually 'erase' the data. if i can get the phone restored, how do i get the data too?

Ipone 5 stuck in recovery mode after failed update

Hi
I am stuck can anyone help?
My Iphone 5s tried to do a o/s upgrade while on holiday and got stuck in recovery mode saying it needed to connect to the pc. I connected waiting 1hr for the o/s software to download and extract only to see an error "The iphone "IPhone" could not be restored. An unknown error occurred (2005)." , I put the phone in
DFU mode and waited only to see the same error.
Help
I have followed a number of YouTube articles none fix the issue.
Alice

When your phone is in recovery mode, it's like it crashed. The only way that you can get it out of recovery mode is by restoring, and this erases all your data as well.
You can believe what you wish by "reading all over the internet". This is Apple's technical support forum. We do know what we're talking about.
since you have very important photos on your phone, why haven't you been importing them to your computer as soon as possible after taking them? This is how the phone is meant to be used. Keeping critical data on only a device which can be easily stolen, dropped and broken is just plain foolish. Also, did you not back up your phone (as you should be doing with any computer) before attempting any operating system update? As you've now just painfully learned, updates do not always go as planned.
I'm sorry for your data loss, but let this be a very important lesson. BTW, when was the last time you backed up your computer? I'm sure you have important data on your computer. Hard drives WILL fail.

Frustrated and ready to give up- Stuck on Recovery mode every attempted update

Monday night, I fearfully plugged my phone into my PC after I updated to the new ITunes. (And freshly installed Icloud).
I had hopes of backing up my phone so in case of issues- i would not loose everything.
I say fearfully plugged in because in November- the last Iphone IOS software update- I plugged my phone in to my computer and it got stuck in Recovery mode. It would not let me Restore. I continued to get error 1604.
So, I switched and plugged my phone into my husbands computer and finally - after about 7 hours - it Restored back to factory.
Now...Monday night, I was optimistic. "Maybe what happened before was a fluke."
NOPE!
Same thing. Same song. And apples genius tech support for the NWT, is via phone only (Really...really smart. Especially when your only phone is a brick stuck in recovery mode).
I tried everything. Holding home/off button. Uninstalling and reinstalling itunes. Using EVERY different USB port the computer had. Rebooted. Reglogged. Reset the computer to the daybefore .
Now. I am sitting again with no photos. no videos. nothing. And I am fearfull to plug my phone in again to attempt to throw music on to it. (Guess ill be working out to the tunes of music in my head).
Am I doing something wrong?
Has this happened before to someone: where every single time you plug your phone in to do an update/back it up on itunes...it gets stuck in recovery mode.

Per http://support.apple.com/kb/TS3694#error1604
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
If you tried all this and it did not work, but it did work on a different computer, then there is something wrong with your computer. Your computer isn't going to magically fix itself in between iOS version updates.

IPhone4 stuck in recovery mode after iOS5 update

Hi guys,
hope someone will be able to help.
I bought a second hand iPhone 4 from ebay and all was well when recieved.
However I then tried to update to iOS 5 a few days ago and iTunes said "an unkown error occured (-1)" during the restore and now my phone is stuck in recovery mode.
I took the phone to a local apple store where a genius told me that the phone had had a "dodgy" repair in the past and so they were unwilling to work on it.
I have tried many methods to exit recovery mode but none have worked.
I will be happy to even stay on iOS4 forever as long as I get my phone back and workable.
FYI, before the update to iOS 5 all updates were succesful and never encountered a problem, the phone has never been jailbroke or hacked in any manor.
PLEASE HELP!

Look what google found! Amazing how that works eh?
http://iphone-downloads.hubpages.com/hub/Fixing-1604-iPhone-Restore-Error--How-T o-Go-About-Fixing-1604-iPhone-Restore-Error
also:
*Error 1604*: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the USB 30-pin dock-connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
1. Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
2. Restore and wait for error 1604.
3. When prompted, click OK.
4. Close and re-open iTunes while iPhone remains connected.
5. iPhone should now be recognized in Recovery Mode again.
6. Try to restore again.

Ipad 2 stuck in recovery mode after io6 update

I have waited for months to update to io6 because I have been busy, and now that I have, I'm stuck in recovery mode giving me a (-1) error. Some say that's a hardware error, but it can't be because it coincided with the update to ios6. Here's what I've tried:
Rebooting everything
Tried to recover from mac.
Tried to recover from windows.
Tried to recover using different router without wifi.
Placed in DFU mode.
Did hard reset.
Tried to hard reset with uplugging cord during download then reattaching.
Tried tiny umbrella.
Tried using different cord.
Have the latest version of Itunes.
Went into terminal and deleted file after # that some kid on you tube said to do.
I'm at my end of searching. Any suggestions???? I know it can't be hardware because it did this immediatly following the ios 6 update. Thanks,

When you do an iOS update certain parts of the hardware are used that aren't normally used. If these fail then you can get an error (-1). The error occurs not because of the content of iOS 6 but the update process itself.
If you can't get out of recovery mode with all that you have tried then your iPad likely has a hardware problem and needs replacement. Hopefully you are still under warranty.

IPhone stuck in recovery mode after attempted update. Will not restore

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