Iphone warranty claim in Malaysia

anyone know how to claim warranty for my Iphone 3GS which is bring back from overseas. and i have tried to ask a lot of Apple Service Centre here but they only do claim warranty for Iphone which is purchased locally. Any suggestions??? TQ

You have to bring the iPhone back to the country of origin.
You can contact the original service provider, or if the country has an apple store you can take it back there to see about a warranty claim. You can check here to see who is responsible for the iPhone support:
http://support.apple.com/kb/HT1937

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Australia Iphone 6 eligible for warranty claim in malaysia?

I wish to buy iphone 6 in melbourne australia and bring back here, i wanna know whether it is eligible to claim warranty here in Malaysia if the unit is malfunction ?

doubtful - I am not prepared to give legal advice - a warranty is a binding contract under the laws of the country in which it was executed
http://www.apple.com/legal/warranty/products/ios-warranty-rest-of-apac-english.h tml
http://www.apple.com/legal/warranty/
CCC

IPhone warranty claim different region

I purchased my Iphone 5 in Italy ,I'm currently living in Asia will I be able to claim for warranty from Thailand or China?
Since this is going to be my first warranty claim for after using all the generation of iPhones .i would like to know to claim warranty do I send box and etc For the apple store or only the phone is fine.
THANK YOU

The answer you have received is not strickly true - you purchased the phone in Italy and Italy is a European country, so your warranty is in fact valid for any EU country - so it would also be valid for France, Germany and the UK etc.
Also, you won't be able to send the phone to Italy. You need to take it there in person or send it to a friend there who will be able to help you.

Warranty claim for B8000-H in Malaysia

Recently bought a Lenovo B8000-H and happy with it, until i plug in a sim card & found the system shows invalid IMEI in the system & it just wont connect to 3G internet, so i send it for the warranty claim.
But after a month of waiting there is still no fix for my unit! Called the service center that i send my unit, the reply is "waitng for parts"!
Hey Lenovo, what should i do?
SR no: 250173
Country: Malaysia

cool, after 1 month+ of waiting, finally the parts have arrived.
send in @ 16th April 2014
inform unit ready @ 21th May 2014

IPhone Warranty - Help!

Hi,
I have an issue with my iPhone 4, whereby, when I plug it into charge, it starts up, displays the Apple logo for about 5 seconds then powers down. About 10seconds later, this repeats - and this continues with no progress beyond the apple logo.
I'm an expat living in Guangzhou, China - so I took the phone to the only Apple Premium Service Center here. They looked at it with a light, and said that it had been exposed to water. It has NOT been exposed to water, and I let them know this. They then said they do not have the parts to repair and I needed to go back to Hong Kong where I bought it from. I don't speak Chinese, and the lady did speak OK English, but I'm not sure if the "we don't have parts" is due to them thinking it was exposed to water - or if they actually can't repair (which would surprise me).
I really don't want to have to take this to HK for repair, and I'm pretty sure I shouldn't have to under Apple's International Warranty (of which this phone is still under). I did some reading, and am guessing she looked for a pink line - which seems to happen when the phone is exposed to water. In my case it hasn't, and I did read that high humidity can cause the same effect. Guangzhou is very humid, and the issue occurred shortly after I returned from Thailand on business - extremely high humidity.
_*The bottom line is - where do I go next?*_
I'm unable to fully discuss this with the service center here in Guangzhou (due to English/Chinese language limitations). Hong Kong is not somewhere I will be traveling any time soon, so I'm at a loss for how I can successfully follow up with a warranty claim & repair here. I can't believe a Premium Apple Service center doesn't have parts to repair the phone!

iPhones are only serviced under warranty in the country where they were purchased. While HK is the same "country" as Guangzhou politically, I suspect it is not from the perspective of Apple's distribution and franchising. You can check the phone yourself; look at the bottom connector and in the headset jack with a light. If you see a red spot in either location the phone was exposed to water, whether you recall it or not. The sensors don't change from white to red unless they got wet.

If I go through Verizon for a warranty claim, will that void my AppleCare ?

If I go through Verizon for a warranty claim under the 1yr warranty and they ship me out a replacement device, will that void my AppleCare+? The reason I ask is because I picked up AppleCare plus, but the nearest Apple store is close to an hour away, and I figure it'll be more convienent to hit up the Verizon Store (and definitely quicker vs. doing it over the phone).
- VDubb

Apple handles ALL hardware support for iPhones.
The only reason to take it to VZW would be an insurance claim if you have insurance on the device through them.
I would not take it to VZW otherwise as it could potentially cause issues in the future if you needed to utilize the Apple Care Protection + that you purchased.

Asking for iphone warranty

Dear Sir/Mdm.
Good day , i would like to asking for my iphone 5 warranty ! i bought from Singapore but im from Malaysia so my phone have some problem so may i warranty at Malaysia ?

As has already been pointed out, iPhone warranty is country specific, so if you purchased the phone in Singapore, then your warranty is only valid for Singapore and NOT Malasia.
It might be bad, but perhaps that is something that you need to think about and take into account when you purchase an iPhone in another country. Perhaps you should have purchased your phone in Malasia rather than Singapore and then you would not have this problem in the first place.

Creation of notification from warranty claim (wty tcode)

Dear all ,
i have the requirement , where in notification (say service notification) to be created from warranty claim document i.e.., created in wty transaction code.
i captured all the data in warranty claim like equipment , customer , sales area , material and also entered relevant notification type i.e.,S3 , but still when i click on Create notification icon in the waranty claim document, system is unable to create notification with out any error or warning messages .
in the actions i assigned T205 (which is used to create quality or service notification) and i checked and saved the document , but still system is not generating the notification.
whether i missed any configuration or any thing to do at the time of creating the warranty claim .... please suggest.
awaiting for your quick response.

[Duplicate thread|creation of notification from warranty claim (wty tcode);
This one being locked

I got a iphone 4s using maxis malaysia but can't import sim contacts on iso 5.0 & update to iso 5.0.1 also same problem...

I got a iphone 4s using maxis malaysia but can't import sim contacts on iso 5.0 & update to iso 5.0.1 also same problem...

is apple problem or maxis problem?

How to check my iphone warranty

how to check my iphone warranty

k.salam1 wrote:
how to check my iphone warranty
See > https://selfsolve.apple.com/agreementWarrantyDynamic.do
NOTE:
iPhone Warranty > The warranty is only valid in the country of original purchase... Except for EU Countries...

Dealer Warranty claims Open items

Hi All,
My client in 4.6 has written a custom process to deal with "Dealer Warranty claims". Currently the custom process will clear multiple open items in a customers account (debits and credits) and create one open item (Post with Clearing). If there is a balance due to the dealer, etc, they have the ability to create and clear a portion of the single open item with a payment and create a residual item that is blocked until the next pass of the custom process.
I am looking for information as to how current clients handle processing of "Warranty claims by dealers". How would clients handle thousands of invoices?
Looking forwad for all your answers.
Regards,
Satya

Thank you all for your responses.
I understand that the standard process of FSCM does not provide this. We are thinking of customizing it anyway. Now we have to decide if the customization is client As-Is process in New system or FSCM customization.
I want to know if the following customization is possible in FSCM and it's complexity -
1. AR pushes open items to FSCM Collections mgt
2. In FSCM, in Worlist under Payments tab, I can add new column "New Payment amount" which allows user to modify/adjust the actual payment
3. With enhancement, this modified amount in the Worlist should be posted back to AR as open item and remaining amount as residual item.
4. The open item will be automatically picked by F110.
For better understanding, example - if the open item sent from AR to FSCM is $100. In the "New Payment amount" column, I will enter $40 (client wants to pay only $40 to dealer for warranty). Then this $40 should be posted back as an open item in AR with $60 residual amount with blocked status.
Does this scenario work? A lot of customization and enhancement is required though, but just want to know if it works in FSCM and it's complexity of work?
I really appreciate your time and help on this. I need all your expertise in this area.
Regards,
Satya

Integration of service processing with warranty claims node not appearing

Dear experts,
Plant Maintenance and Customer Service => Maintenance and Service Processing => Integration of Service Processing with Warranty Claims
Integration of service processing with warranty claims node not appearing in SPRO.We are using ECC 6.0.How should we get this node?
regards,
ashraf

Hi,
It will not be in core solution. As far as I know you need Aerospace & Defence solution (DIMP) for this functionality.
-Paul

M from india, i purchase iphone 4s around 18 mnths ago. I was having 1 year warranty of 1 year that has been expired 6 months ago. Now how can i extend my iphone warranty. Please let me know about this. Thanks in advance..

M from india, i purchase iphone 4s around 18 mnths ago. I was having 1 year warranty of 1 year that has been expired 6 months ago. Now how can i extend my iphone warranty. Please let me know about this. Thanks in advance..

If you don't know the sender, then it is most likely a scam or spam email. I get them every day - I just delete them. I also get daily notices from Facebook or someone called Adriana at Facebook even though i do not have an account there. Can't do anything about it - just delete it.

Adding new column to item overview tab of warranty claim

Hi all,
I need to add an additional column to the item overview tab of the warranty claim.( transaction WTY ).
If anyone has done this before then please send the details as to where and how this needs to be added.If added what are the necessary tables which needs to be updated.Is there any BADi or user exit to change and update this data .. ?If not how can this be done .. ?Is this a feasible requirement.. ?Please let me know soon.
Cheers
Nishanth

Hi Neelima,
Please investigate the use of customer fields for meeting this requirement.
Regards
Azad

Credit notes from Warranty Claims - COPA documents generation

We are using warranty claim procesing component under Customer Service Module ( Tcode - OWTY) . Though we are able to post accounting documents , Costing based COPA documents are not getting generated though we were able to generate account based COPA documents. We have ensured the following
1) The General Ledger Account used in the Revenue Account determination is defined as a Revenue cost element
2) The condition types have been mapped to Value fields
3) The default profitablity segment derivation has been selected
4) In the Warranty claim type , COPA PA transfer structure has been assined.

http://www.dolphin-corp.com/pdfs/products/APS.pdf
Regards.
Edited by: Sravan Prakash.V on Jan 18, 2008 10:48 AM

Iphone warranty claim in Malaysia

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