Dealer Warranty claims Open items

Hi All,
My client in  4.6  has written a custom process to deal with "Dealer Warranty claims".  Currently the custom process  will clear multiple open items in a customers account (debits and credits) and create one open item (Post with Clearing).  If there is a balance due to the dealer, etc, they have the ability to create and clear a portion of the single open item with a payment and create a residual item that is blocked until the next pass of the custom process.
I am looking for information as to how current clients handle processing of "Warranty claims by dealers". How would clients handle thousands of invoices?
Looking forwad for all your answers.
Regards,
Satya

Thank you all for your responses.
I understand that the standard process of FSCM does not provide this. We are thinking of customizing it anyway. Now we have to decide if the customization is client As-Is process in New system or FSCM customization.
I want to know if the following customization is possible in FSCM and it's complexity -
1. AR pushes open items to FSCM Collections mgt
2. In FSCM, in Worlist under Payments tab, I can add new column "New Payment amount" which allows user to modify/adjust the actual payment
3. With enhancement, this modified amount in the Worlist should be posted back to AR as open item and remaining amount as residual item.
4. The open item will be automatically picked by F110.
For better understanding, example - if the open item sent from AR to FSCM is $100. In the "New Payment amount" column, I will enter $40 (client wants to pay only $40 to dealer for warranty). Then this $40 should be posted back as an open item in AR with $60 residual amount with blocked status.
Does this scenario work? A lot of customization and enhancement is required though, but just want to know if it works in FSCM and it's complexity of work?
I really appreciate your time and help on this. I need all your expertise in this area.
Regards,
Satya

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