IPhone won't connect to my home wifi but iPad and Mac work. Help!?!?
iPhone won't connect to my home wifi but iPad and Mac work. Help!?!?
Unplug it from power, wait 30 seconds, plug it back in. Wait 1 minute. Try to connect.
Similar Messages
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TS1398 My Iphone 5 wont connect to my home wifi but other devices will. What do I do?
I went away for a weekend and when I came home my iphone would not connect to my home wifi. I have tried everything I could think of. Reset the phone, the network settings, the router everything that I could possibly think of. Other devices will connect to the wifi but just not the phone.
Remove all power from the router for about 15 seconds. If that doesn't fix it check if you have MAC filtering enabled on the router. If you do the iPhone needs to be added to the Allowed list.
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Hey everyone, I have been having this problem for about a day or two now. I have an iPhone 4, and have iOS 7.1.2. Basically, my iPhone will connect to my home WiFi sometimes, but it randomly loses connection and won't connect for hours upon hours. I have tried turning it on and off multiple times as well as resetting the network settings. I know that it is not my network's problem because a member of my family has an iPhone 5S, and it works fine with the WiFi, along with all of my other devices. This issue is getting very annoying as I don't like to use my cellular data at home since it is limited. Please help me!!
Does the iOS device connect to other networks? If yes that tends to indicate a problem with your network.
What happens when it fail to connect?
----- Does the iOS device see the network?
----- Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
My iPad (first generation iOS5.1.1.1) quit connecting to my home WiFi recently after years of being able to. All other devices in my home connect fine. I have taken every step I can find to try and remedy things including restoring my iPad to factory settings. Still nothing - when it tries to connect to my network it just spins. I took my iPad to work and it connected to the WiFi there just fine. Came back home, no good. After talking with my local Mac supplier they've suggested that maybe my router is the cause. I've unplugged it several times for lengths of up to an hour but that still isn't getting things working again. Any ideas?
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
my iphone 4s constantly searches for our home WiFi and never connects but my husbands iphone and our ipad are fine and I can connect to friends WiFi ok.
I have had this problem before but it was connected to an app that has since been deleted - any ideas?http://support.apple.com/kb/TS1398
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My phone won't connect to my home wifi, but will everywhere else. how do i fix this
My phone connects to wifi every where else but at my house, and i've used all my data. so now I'm desperate lol how do i fix this?!?!
Try restarting your modem/router.
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IPad was connected to my home WiFi, but now won't connect. my phone has no problem connecting though
IPad won't connect to my home WiFi. Was connecting fine then stopped. My phone has no problem connecting to same WiFI. Confused.
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
Two of our ipod touches won't connect to the home wifi. They have done before. All other apple devices connect fine. They can see the wifi devices, appear to try to connect (the circle whirls around) but connection doesn't complete. Ideas please?
I have 2 of them that only connected for a day and then reset network settings and they connected again for a day now resetting network settings does not fix it either. My iphone used to work with my home network but after upgrading to the latest OS which is the same versions as the ipods it no longer works either. Acts the same as the ipods. It would seem that the latest tweeks to the OS is the problem with wifi connectivity.
-
If I am using my iPhone whist not connected to my home wifi, will it cost me to connect to the internet?
That depends on the Cellular Plan / package you have for the phone. Some Plans include a certain ammount of data transfer in the cost of the phone package. If you have one of those then you have the specified ammount of data transfer to use the internet. If you go over you get charged extra.
If your plan is a Phone only plan with no Data package, then yes Internet will cost extra to whatever you already pay for the phone service.
Your best bet is to talk to your cellular carrier to make sure what type of Cellular package you have. -
Im Using iPhone 4. i connected to my home WiFi router for browing internet.. Sometimes its automaltically disconnected and must i off and on it again for using.. why its happening?
Look on the support pages for your WiFi router for a firmware update for the router.
It's hard to say much more without knowing the make, model, and version of your WiFi router and how you have it configured.
See also http://www.apple.com/support/iphone/wifi/ -
HT5569 After ios 7.0.6 update iPad won't connect to my home wifi.
I have just updated my iPad (retina display, one before the air) to iOS 7.0.6 and now it won't connect to my home wifi. I have never had a problem before. I pressed forget network and tried reconnecting. It asks for password but will not connect. Any help would be great.
Alas, this has not resolved the issue for me.
Oddly, my iPad mini (1st gen) CAN connect to the WPA2-Enterprise network at work and it connects at Starbucks (open wifi).
It fails (asks for password then "cannot join network") on my wpa2-personal-secured home network and on McDonald's open wifi network (nearest other place I could test. Honest.).
I've done the network settings reset, the machine hard reboot, forget networks, reset my router and time capsule repeatedly (obviously, can't reset McDonald's), to no avail.
I love shoddy work: nice update, Apple! -
My iPad doesn't connect to my home WiFi; but my Toshiba Laptop does?
can any one help with my WiFi problem. My iPad doesn't connect to my home WiFi; but my Toshiba Laptop does? and my iPad works in other places but not at home????
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
My iPhone5S will no longer connect to my home wifi but others do.
My iPhone5S will no longer connect to my home wifi but others do. Mine will connect to other networks. I have rebooted the router and the phone, reset Network Settings, deleted the wifi network and reinstated it. Can anyone please help?
Good day Telbuoy,
Thank you for contributing to the Apple Support Communities.
It sounds like your iPhone 5s is not connecting to your home Wi-Fi network. You've done a good job of isolating this behavior to your iPhone and home Wi-Fi router.
There are a few more steps that I'd suggest trying next:
Make sure your iPhone is updated to the latest iOS version using the steps in Update the iOS software on your iPhone, iPad, and iPod touch.
Make sure your router is using the settings in Recommended settings for Wi-Fi routers and access points.
Update your Wi-Fi router with the latest firmware and make sure the router supports your Apple product. For more information, contact the manufacturer of your router. (from If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network)
Best Regards,
Jeremy -
My MacBook Pro will not connect to my home wifi but will connect everywhere else. My other Apple devices (I-pad, I-touch, another MacBook Pro) connect to the router without problems. It was working fine but all of a sudden stopped working.Thanks!
try this.
get back into your router's settings and start deleting devices that are not connected to your router.
you can also delete the ones that are connected - they'll connect again.
on the DHCP side of it, increase the amount of users that can connect/log in to your router.
see if that sorts it out for you.
good luck. -
my ipod 4rth generation wont connect to my hom wifi but will connect to others . like when i try to use apps that require wifi it says i dont have wifi . HELP !
Since you have already isolated it down to your home network, if following Steve's instructions do not fix your issue, contact your Internet Service Provider or Router Manufacturer and make sure your network is set up according to this information: iOS and OS X: Recommended settings for Wi-Fi routers and access points
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