Ipod blank screen after reset

My ipod (video) wasn't appearing in itunes, but was appearing on desktop. tried to install updater, but got an error message: something like "array array with object. attempt to insert nil." Tried reset and now have totally blank screen.
help! and thanks.

Hi there,
I was having the same problem with my iPod. None of the usual answers in the forums would fix the problem. So I went to the Apple store. At first, one of them said that the dinging noise meant that the battery was low. But then they plugged it in and said, "oooooh, right." They didn't elaborate.
At any rate, they replaced my iPod (I have Apple Care). When I plugged in the new one, I still got the "attempt to insert nil" message. But I was able to unplug my ipod and reconnect it successfully the second time.
Good luck with yours!
  Mac OS X (10.3.9)  

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