Ipod disabled and cannot restore

my sons ipod has been disabled since he forgot his passcode.  he has only had it a few days and we have not got as far as syncing it with our itunes account.
i have tried restoring after following some instructions online but to no avail.  please help!

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Similar Messages

  • My ipod is disabled and cannot to connect to itune because the itune said i have to open my passcot before to connect but how to open it if it locked

    my ipod is disabled and cannot to connect to itune can u hlep me

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings         
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • "Itunes cannot read the contents of ipod. Go to the summary tab in Ipod preferences and click Restore to restore this ipod to factory settings." What is this?

    I have been getting this error message since about the end of June when I updated to the latest version of iTunes. It's pretty annoying. Let me lay out how this has been happening for the past month, the best I can. I have a 32GB 4th gen iPod Touch
    I load content up to my iPod. Music, Apps, Videos, pictures, etc.
    My iPod works well for a little while, days sometimes a week is the longest I went without seeing this message.
    I connect iPod back to my laptop through the standard pack in Apple USB connector.
    I get the "Itunes cannot read the contents of ipod. Go to the summary tab in Ipod preferences and click Restore to restore this ipod to factory settings." message. When I go to the preferences tab, I click restore and iTunes gets stuck trying to restore my iPod. Then I have to uplug my iPod. And Shutdown/Restart my PC reconnect my iPod, and go through the restore process again.
    I have been doing this for as I said, a month. It's getting pretty grueling to keep havomh putting cotent on my iPod after these restores.
    I've tried everything.
    I've stopped autosync, it still happens.
    I tried to reinstall iTunes(be it I didn't full uninstall before trying to install again and got the option to fix corrupted files and such
    I've deleted all old back up, and it still happens
    Today is the fist time I'm fully uninstalling iTunes, and then reinstalling to see if this works.
    But do you guys have any otehr solutions for this? As I said, this didn't start happening until I installed the lastest version of iTunes 10.6.3

    - Have you tried another cable?
    - Another USB port?
    - When you have the problem, connect it to another computer to help determine if you have an iPod or computer problem.
    - Try just restoring the iPod to factory settings/new iPod. Do not restore from backup. If you still have the problem with this and all computer that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • My ipods disabled and it needs to connect to itunes. During the restore a window pops up and says i need to type the password into my ipod but i can't. what do i do?

    My ipods disabled and it needs to connect to itunes. During the restore a window pops up and says i need to type the password into my ipod but i can't. what do i do?

    Then try DFU mode and then restore.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • Itunes cannot read contents of the ipod.  go to summary tab in ipod preferences and click restore to restore to factory settings

    I plugged in my ipod to install the latest version of itunes on my computer and I got this message:  "itunes cannot read contents of the ipod.  go to summary tab in ipod preferences and click restore to restore to factory settings".  I can't get rid of it and now have zero songs on my ipod but all of my songs are in my library.  Help, please.

    Sorry, my mistake, the nano has a flash-based drive so most of that post won't apply, although you might see if the DFU restore section works.
    Try also suggestions from iPod nano: Error message saying that iPod 'could not be identified properly'
    tt2

  • HT1212 forgot passcode on iphone 5s and cannot restore it

    I forgot my passcode on iphone 5s and cannot restore it. I tried the recommended methods listed on Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support but they did not worked. Every time I tried to restore it kept asking me to allow access on iphone which I forgot the passcode. I do not have find my iphone on this phone nor icloud. I am willing to lose all my datas just to get my phone back to working. Any help would be appreciated. Thanks!

    Apparently you did not follow the instructions in that article that address your issue. If you forgot your passcode, then you cannot restore it. You have to erase it by selecting the appropriate link under Erase and Restore.
    Erase the device. Once it is erased, it will no longer need a passcode. If you are talking about an Activation Lock, that is a different matter. Is that what you are referring to?
    Cheers,
    GB

  • I have an Ipod touch and cannot take it off headphone mode, Can anyone help please.

    I have an Ipod touch and cannot take it off headphone mode, Can anyone help please.
    Thankyou

    - Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.
    Try the following to rule out a software problem
    - Reset the iPod. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iPod.
    - Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
    Apple Retail Store - Genius Bar
    Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
    Apple - iPod Repair price
    A third-party place like the following will replace the jack for less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Replace the jack yourself
    iPod Touch Repair – iFixit

  • I have an (-1) error code and cannot restore my I Pad2

    I have an (-1) srroe code and cannot restore my I Pad 2, any solutions

    Usually a 1 or -1 error indicates a hardware problem.
    See 2nd link below.
    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
    Take it to an Apple Store for evaluation.
    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/
     Cheers, Tom

  • My daughter changed the password to our ipod touch and cannot remember it. What do I do to reset it?

    My daughter changed the password to our ipod touch and cannot remember it. What do I do to reset it?

    If you cannot remember the passcode, you will need to Restore your device...
    Connect to iTunes on the computer you usually Sync with and Restore...
    http://support.apple.com/kb/HT1414
    If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/HT1808

  • I bought an ipod for my grandaughter and it says ipod disabled  and under that connect to itunes. When i connect to itunes it says cant read because it is locked with security code. Grand-daughter doesn't remember the code she put in.  Can anyone help?

    I bought an ipod for my granddaughter and it says ipod disabled and under that connect to itunes. When i connect to iturnes it says i need a passcode. My granddaughter doesnt remember what pass code she put in. Can anyone help granny please?????????

    we can connect iturnes but we cant buy from it because it ask for security question and i dont know it and none one else

  • Pls, help me , my ipad is disabled as a reult of constant inputing wrong security code by my child on my ipad, i was asked to connect to itunes. The ipad is disabled and cannot do anything to allow me connect to itunes. Pls, What do I do???

    Pls, help me , my ipad is disabled as a reult of constant inputing wrong security code by my child on my ipad, i was asked to connect to itunes. The ipad is disabled and cannot do anything to allow me connect to itunes. Pls, What do I do???

    This should solve your issue:
    http://support.apple.com/kb/HT1212

  • Hi there, I need help .. I have 2 gen ipod touch and I restore my ipod around 11:00 pm and now its 1:20 am and on my screen its the iTunes logo and the usb cord and when I plug my charger in my laptop .. iTunes comes up and this what it saids "iTunes has

    hi there, I need help .. I have 2 gen ipod touch and I restore my ipod around 11:00 pm and now its 1:20 am and on my screen its the iTunes logo and the usb cord and when I plug my charger in my laptop .. iTunes comes up and this what it saids "iTunes has detected an ipod recovery mode. you must restore this ipod before it can be used with iTunes" so what do I do.. do I let my ipod died right out & then try it .. because I restore it ,... it was beening to slow... so please help me  ?

    Maybe:
    Restore loop (being prompted to restore again after a restore successfully completes)
    Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
    Next try placing in DFU mode and then restoring.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Then try restoring on another computer.
    Last, make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • I just bought an ipod nano and cannot figure out how to sync the music from itunes onto it. i go to itunes and nothing happens. Is there a sync button im not seeing? I get my playlisits but that is it.

    just bought an ipod nano and cannot figure out how to sync the music from itunes onto it. i go to itunes and nothing happens. Is there a sync button im not seeing? I get my playlisits but that is it.
    ALSO does anyone know how to have 2 ipods on 1 computer but seperate?

    Hi there,
    I would recommend taking a look at the information found in the articles below. The first two articles have the same content, but are geared towards either OS X or Windows.
    iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
    http://support.apple.com/kb/PH12313
    iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
    http://support.apple.com/kb/PH12113
    How to use multiple iPhone, iPad, or iPod devices with one computer
    http://support.apple.com/kb/ht1495
    -Griff W.

  • HT5654 I have the lastest itunes software but I'm trying to restore a backup onto the new iphone 5s and I get an error message and cannot restore? Any advice

    I have the lastest itunes software but I'm trying to restore a backup onto the new iphone 5s and I get an error message and cannot restore? Any advice

    If iTunes is otherwise working properly start with TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, otherwise move on to Troubleshooting issues with iTunes for Windows updates.
    tt2

  • HT5278 Since updating my iPad 2 to IOS6 and activating my icloud for backup, my iPad has permanently locked. Message on screen is "iPad Not Backed Up". I click ok but no response. Cannot turn power off and cannot restore via my pc itunes. What are my opti

    Since updating my iPad 2 to IOS6 and activating my icloud for backup, my iPad has permanently locked. Message on screen is "iPad Not Backed Up". I click ok but no response. Cannot turn power off and cannot restore via my pc itunes. What are my options?

    Thanks to everyone who responded and related subject helped. Holding the home button and power button simultaneously for 10-15 seconds does unlock the screen. I can now use my ipad again. However, a futher problem has arisen since updating to IOS6 and activating icloud at same time, Although not sure if its related. The problem is that when connected to my PC the itunes message appears 'Cannot read ipad'. It instructs you to restore but keeps timing out after about 1 hour. This maybe internet issue but can't understand why itunes cannot read my ipad. May need to completely erase all content & reset. Or any other suggestions why this has happened?

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