Ipod has a sad face with exclamation point and now it wont turn on at all!

my ipod was fine and then when i turned it on it had an ipod with a sad face with an exclamation point but now it wont turn on at all! please give me any suggestiions . thanks so much!

See these troubleshooting articles.
My iPod is sad.
What does this picture on my iPod mean?
PC doesn't recognize the iPod is connected.
When restoring the iPod, it's useful to put into disk mode first.
Putting iPod into disk mode.
The sad iPod icon is usually indicative of a hard drive problem, and if none of the above help, it may need service.

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Sad face with exclamation point on my Ipod

hi, my name is John and i live in South america.
Two days ago i got a problem with my Ipod, it got frozen and i clicked on the menu and the select button. It turned off and never started anymore. Now i get a sad face and a exclamation point on the screen.
If i press really long on the select and the pause/play buttons i get it in disk mode with written OK to disconnect. But when i attach it to my computer it shutsdown in 20 seconds.
Can someone give me some advice on this problem ?

Sounds like it's hard drive is dying. In that case, see this Apple support document.
iPod displays a sad iPod icon
You may also want to take a look at the extensive post from Mitch 751 from more potential solutions/fixes.
https://discussions.apple.com/thread/480759?start=0&tstart=0
B-rock

I updated my 20G iPod with click wheel and now it wont turn on all the way

Ok so I updated my 20G iPod with click wheel with the latest version (three point something), and now when i try to turn it on, it shows the apple logo and then has a pic of an ipod being plugged into a power adapter being plugged into a wall socket. i have reset it about 40 times and it always does the same thing. i have tried to charge the ipod with my computer but it does absolutely nothing (i dont have a power adapter). Also, when i reset my ipod WHEN IT IS PLUGGED INTO THE COMPUTER, it shows the "Very low battery" picture.Also, my computer does not see the iPod in "my computer" or iTunes. I have another iPod, which works perfectly on my computer. I thank anyone who tries to help me.
Windows XP

You must have a charge of your iPod with an ac charger, in order to complete the Restore process.
You can also charge your iPod with
1. iPod car charger
2. iPod speaker dock system e.g. iPod HiFi or Bose soundstage

My ipod touch stopped working out of no where and now it wont turn on what should i do?

my ipod touch stopped working out of no where how do i turn it on?

Try a hard reset.
Basic troubleshooting steps.
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD  120G Vertex 3 SSD Boot HD 

IPod shows a folder icon with exclamation point after discon

Since I always ignore instruction booklets with new devices, I failed to notice the warnings with regard to configuring my iPod mini on a Windows PC. I did not install the included software first and I tried to sync with iTunes (my girlfriend already has an iPod mini so iTunes was already installed). As a result I ended up with folder exclamation point icon.
I tried the folowing already:
1) Reformatting the disk through windows explorer
2) Reset:
The folder icon with exclamtion point appears after reset
3) Running Updater 2004-04-28:
After plugging in the iPod at the prompt, the message "iPod updater can;t install firmware on connected iPod. The iPods hardware and the updater firmware are not compatible." I got the same message when doing the same thing in 'disk mode'.
4) Running the software on the disc that came with it:
When prompted I connected the iPod to the PC. I get a message "Your iPod has been connected. Please wait while the system recognises the device". And then nothing happens.
Please can anyone advise me how to fix this problem?

Ok guys!! I did it!! I fixed my iPod! I want to thanks Apple for the great help they gave me (I'm being sarcastic)!
I remember that I downloaded iTunes 4.9 and the iPod updater from 2 two weeks ago on my neighbor's computer.
As this problem (IPod shows a folder icon with exclamation point when I turn it on) only happened since I upgraded iTunes to 5.0 version and iPod updater, and after one and a half day calling Apple, reading the entire web site looking for an answer, discussing with a lot of people about this problem and nothing happened, I wanted to give the last try and went to may neighbor's computer!!
I turned on the iPod updater.
When it said i had to connect my iPod I did it
Then I pressed RESTORE
After that I plug it in the A/C adapter
It worked
I connected the iPod to the computer again
iTunes worked and my iPod is working as a new one!!

Help plz my IPod has a sad face

Okay so i turned on my ipod today and it has a sad face with a question mark on it. When i read the book it told me to reinstall the program and i keep doing that but it just doesnt go away. Got any idea how i can fix my ipod?

Welcome to Apple Discussions!
Have you seen this?
iPod displays a sad iPod icon
Can you get your iPod into Disk Mode?
Putting iPod into Disk Mode
If you get your iPod into Disk Mode, try restoring it...
Restore iPod
btabz

Help! My iPod has a sad face!

Can anyone help me? My iPod has a sad face on it. I went to the service site and it said to put my iPod on disk mode, by pressing menu and select until the apple appears and then press select and play/pause. When I tried to do that it made a sad face at me. Is there any way to just get my iPod to restore or reset or something? HELP!

...and Vamp2390, you may like to know that resetting is an integral part of putting the iPod into disk mode! If you bothered to read the full post you will see that Elizabeth then went on to press select and play/pause which is, in fact, the correct procedure for entering disk mode. Try to be a little less aggressive and a little more careful with your reading of posts.

IPod shows a folder icon with exclamation point

IPod shows a folder icon with exclamation point when I turn it on, and says: "www.apple.com/support/ipod"
I can't restore the I Pod or reset it as they first told on the support web site, because it only appears that message...
I installed the latest version of the iPod updater and it didn't work also.
When I go to the iPod updater it gives me the "iPod service error" message.
What must I do!
I'm on a Windows XP.
Help me please!!

Ok guys!! I did it!! I fixed my iPod! I want to thanks Apple for the great help they gave me (I'm being sarcastic)!
I remember that I downloaded iTunes 4.9 and the iPod updater from 2 two weeks ago on my neighbor's computer.
As this problem (IPod shows a folder icon with exclamation point when I turn it on) only happened since I upgraded iTunes to 5.0 version and iPod updater, and after one and a half day calling Apple, reading the entire web site looking for an answer, discussing with a lot of people about this problem and nothing happened, I wanted to give the last try and went to may neighbor's computer!!
I turned on the iPod updater.
When it said i had to connect my iPod I did it
Then I pressed RESTORE
After that I plug it in the A/C adapter
It worked
I connected the iPod to the computer again
iTunes worked and my iPod is working as a new one!!

Microsoft has automatically updated itself on my pc and now firefox wont work

microsoft has automatically updated itself on my pc and now firefox wont work

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings and disables most add-ons (extensions and themes).
''(If you're using an added theme, switch to the Default theme.)''
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu by clicking on the '''Restart with Add-ons Disabled...''' menu item:<br>
[[Image:FirefoxSafeMode|width=520]]<br><br>
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.
Thank you.

My ipod touch needed to be updated so I did and now it won't turn on all it does is show the itunes icon and says toconnect it to itunes so I did and let it be updated and now it wont turn on and I tried resetting but nothing changed.

My ipod touch needed to be updated so I did and now it won't turn on all it does is show the itunes icon and says toconnect it to itunes so I did and let it be updated and now it wont turn on and I tried resetting but nothing changed.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT201412 My ipod went black on the charger and now it wont turn on

My ipod went black on the charger and now it wont turn on or charge even when connected to the computer it wont pull up or anything and holding the powerbutton and home button for 10 seconds dont work at all ive tried everything i can think of

Are you using the original cable?
You may have to hold the home and lock for longer than 10 seconds.
Also refer to this page: http://support.apple.com/kb/TS3281

I reset my ipod and now it wont turn back on

i got an ipod touch 4th generation from this kid, and i reset it so it wouldnt be set up to all his accounts.. (itunes, facebook app, ect.) it was jailbroken and now it wont turn back on! ive tried the lock key and home button at the same time countless times, but nothing. theres also the dead apple when it powers up. it was there when i got it too. what do i do???????????

Try:
iOS: Not responding or does not turn on
If not successful, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

My ipod touch shut off and now it wont turn back on, how do i fix that?

my ipod touch shut off and now it wont turn back on, how do i fix that?

Hey lattifahfromny,
Thanks for the question. Based on the information you have provided, the following resource may assist you:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
1. Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
Thanks,
Matt M.

Hi i did an update on my iPod touch i took it uot i played on it for a few minutes i then licked the screen and i wanted to unlick it but it just flashed and now it wont turn on

i am terribly confused i did an update on my ipod touch i took it out of my usb port i played on it 4 a bit i locked the screen and i wanted to unlock it when it flashed and now it wont turn on !!

- See if resetting the iod helps.
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Next, connect the iPod to its syncing computer and if iTunes sees the iPod restore the iPo via iTunes.
- If iTynes does not see the iPod, place the iPOd in recovery mode and then try restoring the iPOd. For recovery mode see:
iPhone and iPod touch: Unable to update or restore

Ipod froze, and now it wont turn on!!! please help!

Hi. Ocasionally my ipod freezes, so i have to wait untill my ipod dies, and recharge it. One day it froze, and while it was frozen i decided to charge it, and now it wont turn on. I tried everything; i held buttons, i flicked the hold button, and nothing is seeming to work. I just bought over $20 worth of new songs.. and im really upset my ipod isnt working. Please help me.
-Amanda.

you seriously just helped me out TONS!!!! Thank you

Ipod has a sad face with exclamation point and now it wont turn on at all!

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