Ipod Has big red X with circle around it

When i unplugg my ipod it says to connect to itunes and restore, when i plug it in to restore, i get a big red x with a circle around it, i checked support and it said press middle + menu, then when apple shows up to press middle + play
i tried and it wont go to disk mode, no matter how many times i try, it goes in diasnostic mode though, how do i fix this?

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BIG RED X WITH CIRCLE AROUND IT

What happened? I have an 80GB IPod Classic, and all of a sudden a big red X appeared.

I do not have the iPod classic, nor I have seen this icon before. Cant find it too on the following link
http://docs.info.apple.com/article.html?artnum=93936
but seems it is a hard ware issue (=sad iPod?), have a read of the following and see whether it works
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
http://www.ipodresq.com/index.php
http://www.ifixit.com/
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
Spank your iPod
http://www.youtube.com/watch?v=3ljPhrFUaOY
http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
Cant put it into disk mode
http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
I think my iPod just died its final death
http://discussions.apple.com/thread.jspa?messageID=3813051
Apple logo & monochrome battery stay
http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
My iPod ism’t resetting and isn’t being read by my computer
http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

TS1369 My ipod has a red " x " with a circle around it.What can I do ?

Question : My ipod is not recognised by my computer anymore when I plug it into itunes.The ipod has a red " X " with a circle around it. Is there anything I can do to get past this problem and start using my ipod again ?

iPod Displays a Red "X" Icon:
http://support.apple.com/kb/TS1463

HT1363 Hi,IPOD has red cross with circle around it.pls advise how to operate

Hi,IPOD has red cross with circle around it.pls advise how to operate
Thanks

Hi Smails,
If your iPod is showing a Red X icon, you may want to refer to the following article:
Apple Support: iPod Displays a Red "X" Icon
http://support.apple.com/kb/ts1463
Regards,
- Brenden

My music is disappearing from my device and has red boxes with circles around them. Please help. Thanks.

I've noticed certain song becoming "greyed out" on my iMac and now all of the music on my ipad is systematically being removed or becoming unavailable on the iPad, gets greyed out and has a red square with a red circle around it on the far right of the song's entry line. This is driving me crazy. Any assistance would be much appreciated. Thank you.

have you tried holding down the home + sleep button together? this could possibly work.

Ipod classic has a big red o with a x in the center , says at the botton of the screen apple support ? how do i fix this

ipod classic has a big red o with a x in the center , says at the botton of the screen apple support ? how do i fix this?

Hi valdez425,
I understand that your iPod classic is displaying a red “X” icon on the display. I would recommend restoring your iPod classic from Disk Mode. There are steps to following in this article to assist you.
iPod Displays a Red "X" Icon
http://support.apple.com/kb/ts1463
Restore iPod from Disk Mode
Disconnect iPod from your computer.
Manually put iPod into Disk Mode.
Open the latest version of iTunes and connect iPod.
Restore iPod.
If you restore your iPod and the issue continues, you may need to set up service by following the links at the bottom of the article.
Thanks for reaching out,
-Joe

IPod Touch has an N with circle around it in top right corner?

iPod Touch has an N with circle around it in top right corner.... what is this?!

look closer. it's probably the portrait orientation lock, simply a symbol (actually a lock inside a circular arrow, not an "n") that's telling you that you locked the screen rotation to prevent landscape viewing. if you press the home button twice and slide the backgrounded apps bar to the right, you will be able to see the music controls and a grey box to the left. that box can be tapped to lock or unlock the screen orientation.

Red cross with circle

my ipop has a red cross with a red circle around it - how can i reset or get around this problem
its a ipod classic 120gb

Hi seantuckett,
Thanks for visiting Apple Support Communities.
If you're seeing a red X and circle on your iPod screen, this article has steps that can help:
iPod Displays a Red "X" Icon
http://support.apple.com/kb/TS1463
Cheers,
Jeremy

My ipod has a black screen with a loading symbol (its moving) i cant turn it off or plug it into itunes its been like this for about 3.5 hours. i need help!!!

my ipod has a black screen with a loading symbol (its moving) i cant turn it off or plug it into itunes its been like this for about 3.5 hours. i tried to do a system reset it after a glitched download. but while it was reseting it got stuck ot a black loading screen.
                                                                                           PLEASE HELP ME !!!!!!!!

The article helped me a bit but it doesnt help me totally because the buttons dont work and i cannot connect to itunes (itunes does not sense my ipod when plugged in) so im thinking to just let the battery uncharge...
                                                             but when it went down i was fully charged
                                                                              (im very unpatient)

Lock with circle around

Hi there
I have read the solutions to the previous suggestions, problem is i dont have any applications open that would give me any indication that anything is open. i always close all apps before locking the screen

Why do you "close" all apps before locking the screen?
Do you realize the overwhelming number of apps are closed when leaving the app?
An app being in the recently used apps bar or dock does not mean the app is running or not closed. Removing the Phone app or the Messages app from the recently used apps bar or dock accomplishes nothing since both are always on standby. Removing an app from the recently used apps bar or dock that does run in the background such as a GPS navigation app or a music streaming app does quit such an app, but the number of apps that run in the background are very few and far between.
Does this lock with circle around appear in the status bar?
If so, this sounds like you have portrait lock enabled.
http://www.iphonefaq.org/archives/97974

Rights reserved logo (little R with circle around it)

I am trying to make the Rights Reserved logo (think that's what it's called). I have tried the Shift+Optioned every key on the keyboard and can't find it. If anyone knows what I'm talking about and you know what keystrokes to use, please let me know...

"©" means copywrite....option lowrecase g. The r with circle around it means regestered...
ibook g4 933 MHz Mac OS X (10.3.9)

HT1212 i was recovering my ipod touch(i recently disabled it) and it told me an unknown error occured. no w my ipod has the apple sign with a loading bar on it. what should i do? is it recovering?

i was recovering my ipod touch (i recently disabled it) and it told me an unknown error occured. Now my ipod has the apple sig with a loading bar on it. What should i do? Is it recovering?

What was the complete wording of the error message? Usually an error number is also given,

My ipod has a black screen with only the resisitive button on show. HELP

i dropped my ipod touch and the restart button doesnt work, so i got the resisitve touch and now my ipod has a black screen with only the resisitive button on show. HELP ME PLEASEE
PLEASE HELP OR IM GOING TO END UP THROWING IT AWAY
Message was edited by: Sadiiaa_

Try:
- iOS: Not responding or does not turn on
Where it says place the iPod in recovery mode use this program.
RecBoot: Easy Way to Put iPhone into Recovery Mode
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Ok, my 80gb ipod shows the red x with a circle around it..... Please help!

I try to restore it. Menu and select buttons pressed together. Then once the apple logo comes on I immediately press play/pause, and the select buttons together, but it just comes up with the red x again, telling me to go to the website. It's not being recognized in I-tunes at all when I plug it in, not even being sensed by the computer itself. I'm getting really frustrated with this. Does anyone else have a problem like this? I hope I don't have to take it somewhere. Please help!

Hi there Pooh Smallz ,
You may find the troubleshooting steps in the article below helpful.
iPod Displays a Red "X" Icon
http://support.apple.com/kb/TS1463
-Griff W.

Red square with circle, grey exclamation point AND iTunes won't sinc new songs?

I have just upgraded my iPhone 4 to iOS 7.0.3 and for some reason my music on my phone will not play. Every song comes up with a red square with a red circle around it and simply will not play. Looking on iTunes now - every time I try to play a song a grey exclamation point with a grey circle pops up next to the song and again WILL NOT PLAY!
I've heard that it iTunes might be having trouble finding the source of the song (which its never had trouble doing before) so I deleted one song and tried to replace it back on there only to find that it is now not sincing new songs either! This new song is very light grey in colour and has the spotted circle next to it.
I don't even know where to start fixing these problems.
Additional Information:
I have my phone set up to Sinc only checked songs and videos.
I drag and drop my songs into the 'On this iPhone' heading rather than sicing the whole thing as I share this computer with my brother.
Am I going to have to downgrade my iOS back to what it was?
I really hope someone out there can help!

[[UPDATE]] SOLVED - I've restarted both my computer and my phone and tried to re-drop in that one song that was coming up light grey. It's now sinced and playing on Itunes and is the ONLY song on my phone. No more exclamation mark or red square.
Looks like I'm going to have to delete all the songs and replace them into my itunes.
*sigh*
Thank you Apple for this smooth, easy going update. Much appreciated.

Ipod Has big red X with circle around it

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