IPod is not playing songs and is not being recognised by Windows AT ALL.

Whenever I turn it on, the error flashes and I can't play songs. When I connect it to a computer, a flashing orange light comes on to say it's charging and do not disconnect.
It is not appearing in iTunes, My Computer. Device manager shows a 'storage device' and that it is located on an Apple iPod.
I run the iPod installer that came on the disc, it recognises the iPod is there and says it needs to be formatted. I press format but then it says there was an error communicating with the iPod. There is nothing I can do about this.
Is this happening to anyone else and what can I do? If you need more information, just ask. Tech support was no real use and I am becoming very frustrated.
  Windows XP Pro  

Whenever I turn it on, the error flashes and I can't
play songs. When I connect it to a computer, a
flashing orange light comes on to say it's charging
and do not disconnect.
It is not appearing in iTunes, My Computer. Device
manager shows a 'storage device' and that it is
located on an Apple iPod.
I run the iPod installer that came on the disc, it
recognises the iPod is there and says it needs to be
formatted. I press format but then it says there was
an error communicating with the iPod. There is
nothing I can do about this.
Is this happening to anyone else and what can I do?
If you need more information, just ask. Tech support
was no real use and I am becoming very
frustrated.
Windows XP Pro  
My Ipod is doing the same. How do I fix this?

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