Ipod nano is blank. it was charging fine and then when I took the charger off I noticed the screen was black. Can't turn on and nothing is generating from it. It's 4 months old. What do I do?
I have an ipod nano ( the small square one) which is 3 mo old. Yesterday, after charging, I noticed that the face was black - totally blank. I tried turning it on but of course nothing happened. I can't tell if it's on or off. No sound, no screen, no nothing. What should I do. I have tried the steps from Apple but I can't even turn it on or off. Please help? THanks
sandoo8 wrote:
I have an ipod nano ( the small square one) which is 3 mo old. Yesterday, after charging, I noticed that the face was black - totally blank. I tried turning it on but of course nothing happened. I can't tell if it's on or off. No sound, no screen, no nothing. What should I do. I have tried the steps from Apple but I can't even turn it on or off. Please help? THanks
What steps?
You are still under warranty. Take the computer to an Apple store or an AASP. Whichever is more convenient for you.
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Message was edited by: michael08081 -
My old iPod Nano says to use iTunes to restore and I've followed all suggested help steps, but I can't get it into disk mode nor can I get it to show in my computer or in iTunes. I have the latest version of iTunes. Windows has all the most recent updates too. I can reset the iPod, but the message to Use iTunes to restore comes back and I am stuck.
Already tried another USB port, still nothing.
I don't have another PC to check, I only have one which is the one not working with my iPod.
It appears under my Computer, just not under iTunes. Plus, the iPod classic troubleshooting assistant doesn't work because I can't restore since it can't come up onto my iTunes! Even my iPod says "Use iTunes to Restore" once in a while, but I plug it in & I'm not able to restore it since it won't come up under iTunes.
Please help
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