Ipod not showing up under devices - 6th generation

when I open itunes ,my ipod shows up in the top right hand corner of the screen as "ipod" but does not show under devices on the left side. When I try to sync the opod to my library ,  Itunes says the ipod synced successfully but there is no music on my ipod at all now .I have tried all kinds of the suggestions regarding the "services" and making sure the apple driver is on the computer. I had to download a whole new operating system ( from dell) a few months ago. since then I have synced my iphone but cant seem to get the music from my library to my ipod nano(6th gen) . any ideas. I also re loaded itunes again but that did not help ???

What do you see on the screen of the iPod when it's connected to your computer?
Have you tried resetting the iPod or restarting the computer?
CG

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