Ipod screen is frozen and the screen is stuck on the itunes symbol and charger sign we have tried resetting but it is not working
ipod screen is frozen and the screen is stuck on the itunes symbol and usb cable and will not clear off when we tried to reset
The picture you describe is the subject of the Update and restore alert messages on iPhone, iPad, and iPod touch support article. There are troubleshooting suggestions there.
Hope that helps.
Similar Messages
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HT1349 my ipod touch is frozen on the itunes symbol with the usb arrow pointing to it how do i fix?
MY ipod is frozen on the itunes symbol with the usb arrow pointing to it, how do i fix?
You do what the screen is telling you. Connect the iPod to your computer and restore the iPod via iTunes.
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Hi, I have the iPhone 4, 32GB, version 4.3.5 (8L1) and for some reason when I connect it to the laptop, it starts synchronising but never goes beyond step 1. It goes on syncing forever, without actually doing anything. I have tried everything, wiped the phone numerous times, deleted all files from the laptop but still no resolution. As a result, the phone does not really synchronise.
This started somewhere in May 2011 when I upgraded what proved to be a problematic s/w version and the phone has not recovered since.
Now I cannot update the iPhone s/w any longer.
Any clue?You may have to try deleting all the music from your phone (by going to Settings>General>Usage>Music, swipping All Music and tapping Delete), then sync it all back on with iTunes in order to fix this.
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I was prompted to update my ipad from OS 7 to OS 7.2 and did so. Now my ipad is frozen with the itunes symbol in the middle of the screen and the profile of the cord with an upward arrow toward the itunes symbol. What should I do?
Do what the picture is trying to tell you to do: connect your iPhone to the computer you normally use to sync, and restore the iPhone from iTunes on that computer.
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I thought I was updating my IPad, i selected update and came back home to the screen frozen with the Itunes symbol and a plug in cord displayed. I can not get it to do anything. Any suggestions?
Your iPad has gone into recovery mode and it needs to be restored now. The instructions are in this kb article.
If you can't update or restore your iOS device - Support - Apple -
My iPod Touch is frozen on the iTunes music note logo and the USB plug picture. Tried resetting - didn't work. Tried restoring - didn't work. Any ideas besides throwing it out my window?
Does the iPod/iTunes go through all the steps of restoring the iPod? If yes then:
Restore loop (being prompted to restore again after a restore successfully completes): This issue is typically caused by out-of-date or incorrectly configured third-party security software. Please followTroubleshooting security software issues if USB troubleshooting does not resolve this issue.
Above from:
http://support.apple.com/kb/TS3694 -
HT201412 ipad screen will not slide. Tried resetting and a factory reset but still will not work.
ipad screen will not slide. Tried resetting and a factory reset but still will not work.
I have the same issue on my Ipad Air. Screen will not rotate, I have reset the settings, still only displays in the portrait mode. A couple of interesting things though. a couple of days before it completely locked up into portrait I would have to turn the ipad off and hold it in the orientation I wanted because it would not change orientation after I was in an app.
Also, I just played a Netflix video and it was in landscape mode.
Any ideas?
Thanks, -
I tried to update and now my phones frozen with the itunes symbol and wont restore. What do i do?
I tried to update and now my phones frozen with the itunes symbol and wont restore. What do i do?
Did you try to connect in recovery mode again? iOS: Unable to restore
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My ipod is dead. I have tried resetting but to no avail. I have attached it to itunes and it sees the ipod is bad, but it still can't seem to work. How do I get it fixed?
Its probably just as you said, it's dead. I mean the battery.
I have a second generation iPod and the battery doesn't hold a charge long. So yours must be really struggling with the battery.
You can send it off for a battery replacement, or as is expected due to the cost of doing that and with standard manipulative business thinking, you could just get a new iPod like a good little customer. -
I have no sound for games in my iPad. I have tried the reset but it does not work. The speakers work as I have sound for music and videos.
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) http://support.apple.com/kb/ht1430
Check your settings. The iPads have a small switch on the right edge. http://support.apple.com/kb/ht1430 It can be used as a rotation lock to keep the screen from automatically reorienting itself as you move around, but you need to have the tablet’s settings configured properly. That same switch, right above the volume buttons, can also be set to function instead as a mute button to silence certain types of audio.
If the switch is set to work as a mute button, you can change its purpose to “screen-rotation lock” by tapping the Settings icon on the home screen. On the Settings screen, tap General on the left side, and on the right side of the screen flick down to “Use Side Switch to.” Tap to select Lock Rotation or Mute to set the button’s function. Even if you set the side switch for your preferred use, you can still mute the Mini or lock the screen. Just double-click the Home button, and when the panel of apps appears along the bottom edge of the screen, flick the row from left to right with your finger. Tap the icon on the far left side of the row to either lock the iPad’s screen or mute the iPad’s alerts, notifications and sound effects. Music, podcasts and video are not muted unless you turn the volume all the way down.
iPhone: No sound or distorted sound from speaker
http://support.apple.com/kb/ts5180
iPhone: Can’t hear through the receiver or speakers
http://support.apple.com/kb/ts1630
http://www.atreks.com/app-no-sound-on-ipad-4-%E2%80%93-what-to-do/
To solve some sound problems, just follow these simple steps
1. Go to Settings
2. Tap on General
3. Tap on Reset
4. Tap on Reset All Settings
What this effectively does is to reset some of your Settings to factory default. It’s not a complete removal of settings. It removes all of your preferences for Wi-Fi, Bluetooth, Do No Disturb, Notifications, General, Sounds, Brightness & Wallpaper and Privacy. It doesn’t affect your data. All of your email accounts will remain intact, as well as any SMS text or iMessages.
Cheers, Tom -
hi have just purchased iphone 4s . my itunes on my mac is currently 10.4 . 10.5 is needed for the new iphone but when i download it and click on install the itunes about still says 10.4 . have tried to update through itunes but it says there is no software available for me . please help . mr frustrated
If your computer is running an OS X prior to Snow Leopard 10.6,
the answer (if it is an Intel-based Mac; not old PowerPC model)
would be to buy the retail Snow Leopard 10.6 DVD from Apple
for about $20, and install it. Then update that to 10.6.8 by using
the installed Snow Leopard online to get Combo Update v1.1 for
Snow Leopard 10.6.8. After that is installed & updated, run the
system's Software Update again, to see what else is available to
that system.
Later systems can then be looked into at Mac App Store, once
the computer is running Snow Leopard 10.6.8.
And if your computer is a Power PC (G4/G5, etc) and has no
Core2Duo kind of CPU -- See "About this Mac" in apple menu
to disclose the general info about your Mac. Also you can see
even more by clicking on "More Info" when looking in there...
If it isn't an Intel-based Mac, it can't run a system past 10.5.8.
Hopefully this helps.
Good luck & happy computing! -
How does one do a two way contacts sync between an iphone and outlook? Most of the community has answered as this to be "always so", but it does not work! Changes made on outlook get done in my iPhone, but it does not work the other way around!
Close the tab the web page is loaded in (command - W).
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I have the macBookPro and the problem is the mouse pad does not work I tried everything but still does not work what should i do ?
so i'm using the usb mouseI want to clarify the issue.
The issue is with the MBP trackpad, and it works fine with an attached USB mouse.
With some ingenuity, you might be able to fix this yourself, but I suggest visiting your local Apple Store/Genius Bar. Some have fixed this issue and have posted their results online, but the Apple Store should be your first destination.
Post here with your results!! -
I have a brand-new elitebook 2740p and the battery won't charge. I have tried all info found so far
I have a brand-new elitebook 2740p and the battery won't charge. I have tried all info found so far, including info provided on this forum. I also followed the instructions in the Other Problems forum of the Notebook. How can I get my battery to charge?
See also this thread [/questions/951097] for instructions.
For forum cross referencing purposes
* Crash Report for CrashID bp-277ee840-e3b2-4977-a7cd-683db2130225
** Crash Signature: TlsGetValue
** [@TlsGetValue]
**Related Bug 830531 REOPENED --- [Win8] crash in XPC_WN_Helper_NewResolve mainly with AMD Radeon HD 6290/6310/6320/7290/7310/7340 (Wrestler Asic) -
My ipod touch thinks headsets are plugged in as indicated when pressing volume control. We did a reset but that did not work. What is next?
- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
Try the following to rule out a software problem
- Reset the iOS device. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar
If not under warranty Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace the jack for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the jack yourself
iPod Touch Repair – iFixit
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