I tried to update and now my phones frozen with the itunes symbol and wont restore. What do i do?
I tried to update and now my phones frozen with the itunes symbol and wont restore. What do i do?
Did you try to connect in recovery mode again? iOS: Unable to restore
Similar Messages
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I updated my apple TV and now it is frozen with the itunes icon and a picture of the apple TV. ??
How do I fix my apple TV? Since I did the latest update, it has been frozen on a screen which shows the itunes icon and an apple TV with a cord going from one to the other. I have tried unplugging it and plugging back in. I have also tried plugging it into my computer and updating it through itunes and nothing has worked.
It is in recovery mode, it must be connected to a computer and restored via iTunes.
What happens when attempting this? -
I thought I was updating my IPad, i selected update and came back home to the screen frozen with the Itunes symbol and a plug in cord displayed. I can not get it to do anything. Any suggestions?
Your iPad has gone into recovery mode and it needs to be restored now. The instructions are in this kb article.
If you can't update or restore your iOS device - Support - Apple -
I was downloading videos from my IPAD and an error occurred. My ipad froze with a picture of the itunes logo and a connector in the middle of the screen. What can I do?
You are in Recovery Mode; follow the instructions to recover iPad.
http://support.apple.com/kb/ht4097 -
My phone is frozen with the itunes symbol and usb cord. Tried to update and cannot, any suggestions
My phone is frozen with Itunes and a USB cord icons, I tried to shut it off and update and cannot..... any suggestions?
First of all, your post says you have an iPhone 3G running iOS 6.0.1. That is not possible, as the iPhone 3G cannot run any iOS past 4.2.1.
So, if you simply made a mistake with that information, we can proceed. If not, your iPhone was hacked or jailbroken, and likely cannot be saved.
Try recovery mode as described below. You may have to try to put the iPhone into recovery mode more than once.
http://support.apple.com/kb/HT1808 -
I have an iPhone 4 . Just last night it was asking me to update my system. So I did now my phone won't turn on or do anything all it does is show a picture of the charger and a iTunes . Please help
Hi Alljays2002,
Thanks for visiting Apple Support Communities.
If you only see the "connect to iTunes" screen on your iPhone, first try to reset it:
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
If you are not able to reset the iPhone or it returns to the "connect to iTunes" screen, you may need to restore your iPhone using the steps found here:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Best Regards,
Jeremy -
I was instructed by I Tunes to restore my Iphone 4 - ITunes has since said it is unable to restore. I am now left with a black screen with Itunes logo on it and a picture of the charger attachment at the base of the screen and I am unable to do anything now with the device. I think I may have lost all of my information on the device too ~ can anyone help please?
You have lost all your data, but hopefully you were backing it up with iCloud or iTunes. You can try this:
Turn your phone off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your phone and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a phone in recovery mode. Now you can restore to factory settings. -
After trying the latest update for my iphone4, my phonehas the itunes logo frozen onto the screen. I tried to restore without success. The logo remains, if not plugedin the phone soon shuts off.
See if this helps
http://support.apple.com/kb/HT1808 -
i tryed to update my iphone and now my phone screen show the itunes logo with a wire and won't turn on, i tryed to update my iphone and now my phone screen show the itunes logo with a wire and won't turn on
Did you try to connect in recovery mode to your computer, explained in this article?
iOS: Unable to update or restore -
my ipod touch 8g 4th gen was stolen and jailbroken and when i got it back i tryed to unjailbreak it and update it but it wouldnt work so i deleted everything from cydia and now it turns on to the apple symbol and just flashes it on and off. wat do i do? HEEEELLLLP. please. my parents will go spastic at me if i tell them :'(
rosiefromballarat wrote:
my ipod touch 8g 4th gen was stolen and jailbroken and when i got it back i tryed to unjailbreak it and update it but it wouldnt work so i deleted everything from cydia and now it turns on to the apple symbol and just flashes it on and off. wat do i do? HEEEELLLLP. please. my parents will go spastic at me if i tell them :'(
I do not believe that your parents will go "spastic" because your iPod was stolen. I'm thinking that you jailbroke it yourself. Am I correct? -
tried updating my sons ipone w IOS 6.1.2 and phone froze with the itune icon and a pic of a usb cable, what can I do
what it mean to tell you is to connect the ios device to a computer running itunes
using an usb cable to restore the software so it will work once more -
We just did the iPhone update ios 6. The screen is frozen with the iTunes logo and a picture of a USB cale across the screen. none of the buttons respond.The phone does not recognize the apple USB when connected. We tried holding all the buttons down at the same time and also removed the SIM card and reinserted.
If it's not being recognized while it's in recovery mode in your itunes, try this
plug the phone into the usb attached to the computer
hold down the home and sleep/wake button on top simultaneously until the phone's screen goes black
When the screen goes black, release your finger from the sleep/week button on top but continue holding the home button until you see a dialog on the itunes screen on your computer that says 'itunes has detected a device in recovery mode'
then say 'ok,' select 'restore,' and say 'restore and update' -
I was prompted to update my ipad from OS 7 to OS 7.2 and did so. Now my ipad is frozen with the itunes symbol in the middle of the screen and the profile of the cord with an upward arrow toward the itunes symbol. What should I do?
Do what the picture is trying to tell you to do: connect your iPhone to the computer you normally use to sync, and restore the iPhone from iTunes on that computer.
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i just plugged my iphone in to download some pix to my computer and my phone is now showing a plug with the itunes icon and its telling me I have to restore my phone and will lose all my data. *** is going on and how can I go back?
"I have logged in to my itunes account on a different computer and none of my purchased music is showing up."
Correct. it does not magially appear in other places. It will only be where you put it.
"I also have plugged my iphone in to get updates but it says I will lose all media and apps if I don't update on the computer where I sync everything. "
Correct as well. Iphone will sync with one computer at a time. Syncing to another will erase the current content.
You need to copy everything ( itunes library/contacts/pics/calendars/files/docs) from the old computer, or your backup copy of the old one, to the new one. -
I did a software update on my IPhone 4S and now it's frozen at the apple symbol. hard reseting doesn't help??
HELP!!!!!!!That's not a good sign, take your iPhone to a premium reseller or to an Apple Store.
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