IPod screen says to plug in to iTunes, but iTunes will not read the device and the iPod cannot be restarted by home and lock buttons. How do I fix this?

The screen shows the usb cable pointing to the iTunes ico. I've tried resetting the device by using the home and lock buttons, but the same screen shows up. Just redownloaded iTunes, but I can't get it to see the device.

Did you try to connect in recovery mode, explained in this article? iOS: Unable to update or restore

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HT1212 my ipod has "ipod is disabled connect ti itunes" but it will not let me put in the passcod or anything! i cant get off this display?

my ipod has "ipod is disabled connect ti itunes" but it will not let me put in the passcod or anything! i cant get off this display?

You have to restore:
Forgotten Passcode or device disabled after entering wrong passcode

I got this iPad as an open box deal on bestbuy, it says the device is no longer eligible for creating a free iCloud account. How do I fix this?

I got this iPad as an open box deal on bestbuy, it says the device is no longer eligible for creating a free iCloud account. How do I fix this?

You cannot fix it. Nobody can. There is a limit to how many free iCloud accounts that can be created on one iOS device and the limit is three. Obviously, this device reached that limit which means that this open box iPad was most likely owned by someone else or customers that used theiPad in the store got cute and created iCloud accounts on it and then deleted them.
So that's why deggie is recommending that you return the iPad to Best Buy and get your money back. You bought a device that should have never been sold to you.

ITunes will not let me update to iOS 5.1.1 without deleting all my media. How can I fix this?

When I tried to update from my PC this came up:
"Updating to iOS 5.1.1 will delete all of the apps and
media, including iTunes Store purchases, on your
iPad. To preserve your content, apply this update on
the computer where you sync your apps, music, videos,
and photos."
I don't understand because this is the only computer I use iTunes for my ipad.
Help please!

See
iOS 5: Updating your device to iOS 5
http://support.apple.com/kb/HT4972
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect to your computer & click on the "Update your device using iTunes".
Tip - You may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. After you update to iOS 5.x, the next update can be installed via wifi (i.e., not connected to your computer).
 Cheers, Tom

XULRunner keeps saying "error: platform version 1.9.2.9 is not compatible with min version=1.9.2.10 max version=1.9.2.10 how do i fix this?

Pretty self explanatory. Whenver i open up Firefox this happens. It's happened before, and i had to reinstall firefox. I've been having a lot of problems with firefox lately... how can i fix this?

go to C:\Program Files\Mozilla Firefox\application.ini
change to
MinVersion=1.9.2
MaxVersion=1.9.2.9

My touch screen is not responding, I have reset the phone, plugged into different charger and tried to update it to itunes but they will not connect because I cannot put my passcode in, HELP please!

My touch screen is not responding, I have reset the phone, plugged into different charger and tried to update it to itunes but they will not connect because I cannot put my passcode in, HELP please!

ME TOO. NOW MY IPHONE 6 PLUS IS SAME LIKE YOU.
iphone is diabled- connect to iTunes because i forget passcode.
i cannot connect iTunes because it's always asking to enter passcode on iphone.
So, i cannot make restore my iphone 6+. And then, I cann't erase "device" in icloud.
My iphone is new. No icloud. didn't connect to itune backage.
That's why I try to connect iTunes but it need to enter passcode.
So, my iphone just keep "iphone is disbled-connect to iTunes".
IPHONE 6 PLUS

My Ipod touch says i have to connect it to iTunes so i can restore it but it will not restore even after following the steps to fix the problem.

My Ipod touch says i have to connect it to iTunes so i can restore it but it will not restore even after following the steps to fix the problem.

After pressing restore and after l5 minutes or so It comes up with the error 1611 and I followed all the steps but it still won't work.

I downloaded an app in the itunes app store on my pc and it's in my library, but it will not show up when i click ipod then apps?

I downloaded an app in the itunes app store on my pc and it's in my library, but it will not show up when i click ipod then apps?

You need to sync the app to the iPod
iTunes: Syncing media content to iOS devices and iPod
Is the app compatible with your model iPod and iOS?
Are any Restrictions set that would prevent installing the app on your iPod? Settings>General>Restrictions
Do any apps no sync to the iPod?
Does any media now sync to the iPod?
Have you successfully synced aps to this iPod from this iTunes library before?

I have downloaded cds on to itunes but it will not allow me to add them to my ipod when it syncs. Any ideas on how to help?

I have an ipod touch and have had it for about six months. I have not had any trouble with it but now it will not let me sync- I have downloaded cds to itunes but when I sync my ipod it does not put the cds on my ipod. I have downloaded new versions of itunes and synced multiple times but it still will not let me put them on my ipod. Any ideas on how to help with my problem?

liddodrea wrote:
Please help, I want to update Itunes but it will not allow me to with this issue.
iTunes free download from www.itunes.com/download

HT203180 I purchased a video from iTunes but it will not sync to my iPod. I get a message stating that the video "was not loaded to the iPod because iyt cannot be played on this iPod." I tried to use the "create an iPod version" but the command is graye

I purchased a video from iTunes but it will not sync to my iPod. I get a message stating that the video "was not loaded to the iPod because iyt cannot be played on this iPod." I tried to use the "create an iPod version" but the command is grayed out

I was refering to the "sample rate", normally 44.1 KHz, the iPod might not be able to play tracks with a non-standard rate. Otherwise I'm not sure what the issue might be.
tt2

Trying to update my software (iPhone and iPad) it says my iTunes software needs to be updated, but it is already is. I try this over and over again. I've already reinstalled iTunes and have shut down and restarted my Mac several times. How can I fix this?

Trying to update my software (iPhone and iPad) it says my iTunes software needs to be updated, but it is already is. I try this over and over again. I've already reinstalled iTunes and have shut down and restarted my Mac several times. How can I fix this?

This is what worked:
"In iTunes, I signed out of the store. I exited itunes and restarted it, logged back into the store (with my apple id), then I pulled down the iTunes menu in the menu bar and selected Check for updates.
At this point it said that iTunes 11.1 was available and I'm downloading now " Quoted from a fellow user.
It fixed my problem.

I bought series 4 of Greys Anatomy from itunes but it will not sync to ipad error messge says cannot be played on ipad

I bought series 4 of Greys Anatomy from itunes but it will not sync to ipad error messge says cannot be played on ipad . Is it an issue with Itunes/ipad and can I get my money back?

Welcome to the Apple Community.
In iTunes Preferences > store, make sure automatic downloads for music is enabled.

I purchased a movie on iTunes, but it will not play on my Apple TV1. It says the Apple TV is not authorized to play this content.

I purchased a movie on iTunes, but it will not play on my Apple TV1. It says the Apple TV is not authorized to play this content.

Annoying isn't it.
This seems to have started at the end of October and may be some kind of 'authorisation expiry' on the original unit that needs updating.
Solution include:
Purchase something on the AppleTV1 itself with DRM (a free TV Show episode might be an idea if yiou can find one).
Remove the connection to itunes by removing the iTunes library from AppleTV's Computers>Settings menu, then add it back again.
Remember this will wipe synced content from the AppleTV if AppleTV1 is syncing (My Movies/TV Shows etc) as opposed to streaming (My Shared Movies etc) from that itunes library. In theory direct purchases on AppleTV that have never transferred to itunes might survive the 'wipe for a clean slate for a new sync' process that happens when you remove a sync library but don't risk it and right click on the AppleTV Device in itunes, choose Transfer Purchases if there are any prior to resetting the AppleTV Computers entry and readding the library. If AppleTV is streaming only it's very quick to remove the libarry and re-add it as there's nothing to sync when you re-establish the connection - it works I've done it. Purchasing a protected music video on my other AppleTV1 which was synced also worked.
Good luck
AC

HT1369 Please help, I have just bought 3 tunes from itunes, but they will not sync with my ipod? Any idea why?

Anyone any ideas, I have just purchased 3 tunes from itunes, but they will not sync with my ipod.

https://discussions.apple.com/message/23071575#23071575

I have downloaded a french cd onto iTunes, but it will not show up on my iPhone or iPad. The cd is both music and spokenk

I have downloaded a French cd on iTunes. It is both speaking and music. It has downloaded fine in iTunes but it will not transfer to either my iPhone or iPad. Could someone advise please?

Or 80 years in router years.
Check the site of the manufacturer and see if there is an update for your router and install it. If there isn't one try restarting your router by pulling the plug on it and plugging it back in.

Checked for updates and tried to download latest version of itunes but it will not install

Please help !!!
I have had itunes installed for years but allof a sudden, when I try to complete an action (create a playlist for example) I get an error message
"Itunes has stopped working and must close"
I searched for updates and tried to install the latest vesion of itunes but it will not install - error message just says " failed to install correctly, try reinstalling"
What has gone wrong and what do I need to do ???
Fingers crossed

Solving the iTunes Installation Problems in Windows
1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80.

IPod screen says to plug in to iTunes, but iTunes will not read the device and the iPod cannot be restarted by home and lock buttons. How do I fix this?

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