Ipod shuffle 4th g - is showing in "my computer" but is blinking orange light and doesn't show up in itunes. I've tried numerous "help" remedies and so far none have worked. Ideas? please

New Ipod shuffle 4th G questions....the device is showing in "My Computer" but not in itunes. When connected to my computer the light continually blinks orange. I've tried numerous "help" sites but nothing is working. Ideas? please

Hi daimorgan1969,
Happy New Year, and welcome to the Support Communities!
Do you have the latest version of iTunes installed on your computer? Here are a few articles regarding iTunes 11 and Windows 8:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/HT1535?viewlocale=en_US
I hope this information helps ....
Have a great day!
- Judy

Similar Messages

IPod Shuffle 4th Generation not charging or turning on - Warranty Replacement?

I have a 2GB iPod Shuffle 4th Generation that I just bought maybe 2 weeks ago at Target. It's been a great little thing to use in the car and just tonight it stopped charging from my computer and wouldn't turn on. I held down buttons, looked up solutions, attempted the reset, reset my computer, used a friend's cable, tried everything. It seems to just be a brick. I know it's under some kind of warranty and I haven't gotten it at all wet or dropped it.
Can I get it replaced at my local Apple Store free of charge? I do not have the receipt for it, and I bought it with a gift card. I don't believe I've yet registered it online.

Hello there, cgblanchet.
The following Knowledge Base article and link to Service Answer Center offer up some great answers to your question:
iPod shuffle troubleshooting and service FAQ
http://support.apple.com/kb/ts1412
and
Apple - Support - Service Answer Center
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

IPod Shuffle 4th Generation is not turning "ON"

Hi.....
I used to use my iPod Shuffle 4th generation when I go to GYM, but then I stopped using it for a while ( 1 or 2 monthes ), then I went back to use it again, but it's not charging & not turning "ON" at all.
Can anyone help me please?

Take the iPod Nano to an Apple store or an AASP. Whichever is more convenient for you.

I have tried everything that is recommended by apple to get my ipod shuffle 4th gen to sync with itunes or even show up on my computer does anyone have suggestions?

i have tried everything that is recommended by apple to get my ipod shuffle 4th gen to sync with itunes or even show up on my computer does anyone have suggestions?

Hey Xxx_Dank_xxX,
Have you ever been able to sync your iPod shuffle to iTunes on your computer, or has something recently occurred? Are you working with a Mac or a PC? Without knowing what has been recommended to you, I'm going to start here with the basics troubleshooting for this issue.
iPod shuffle (4th generation): Not seen in iTunes - Apple Support
https://support.apple.com/en-is/HT203407
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
https://support.apple.com/en-is/HT204095
Regards,
Judy

I just purchased an ipod shuffle (4th gen.) and I have been working trying to get it running for hours. I have followed all manuals and tutorial help. When I pull up my device manager, it shows an Ipod, but won't let me download the Usb driver.

I just purchased and IPod Shuffle (4th gen.) and can't get it running. I have gone through all of the help available. It shows up in my device manager, but needs a USB driver. It will find it online, but says an error has occurred and access is denied instead of installing. I bought this for a last minute trip with teenagers and I have spent hours on this. I am running Windows 7 and have tried disabling the firewall.
Help, please.

Hello, kcanole.
Thank you for visiting Apple Support Communities.
Here are a couple troubleshooting articles that I would recommend going through when experiencing this issue.
Resetting iPod shuffle
http://support.apple.com/kb/ht1655
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Restoring iPod shuffle to factory settings
http://support.apple.com/kb/ht1481
Cheers,
Jason H.

Ipod shuffle 4th gen charges plays but doesnt show up in windows or itunes

Ipod shuffle 4th gen charges plays but doesnt show up in windows or itunes tried to check usb driver but computer says it is working properly

Just disconnecting it without ejecting should not cause permanent damage. It may cause data corruption, if iTunes was in the process of syncing at the time. But iTunes should still see the shuffle and (maybe) tell you to Restore it.
Is it possible that the "accident" damaged the USB cable?
Make sure you have done this on the shuffle since the problem occurred
http://support.apple.com/kb/HT1655
And you should also shut down (power off) the computer, if you have not already.
Have you tried more than one USB port on the computer (not a hub if you use one)? You can also try it with all other USB devices disconnected, except for standard keyboard and mouse (if normally used).
If those things do not help, what version of Windows do you use?

IPod Shuffle 4th gen cannot play music and no lights but shows up in PC

I've been using the iPod Shuffle 4th gen for almost 3 months since I bought it at September 2010. Since yesterday, my iPod hasn't been playing musics or showing up any lights, same thing when plugged to computer and it didn't showed up in iTunes neither. Today, finally the light lit up when I plugged it into my computer and showed up in iTunes too. But, unfortunately, I still can't play any music. The light goes off every time I remove my iPod from the computer and it is not responsive to any clicks whatsoever. I've tried restoring the device and syncing all the songs back in, it didn't worked either.
SOME HELP PLEASE? thanks

I am having the same problem with mine.
When connected to the PC it seems to be ok. All the light signs are working (sync, battery, etc.). I can access it by iTunes, add or delete music, etc.
But when I unplugg from the PC it will not respond to anything.
I have tried the hard reset and to restore it...no change at all.
Anyone can help!?

HT1510 my iPod shuffle 4th gen won't charge or show up in iTunes

my iPod shuffle 4th gen won't charge or show up in iTunes when i plug it in to the back of the computer and when the off/on switch is halfway it gives me a solid red light on the iPod battery status light for about five seconds does anyone know what to do

If you connect it to the Mac with iTunes NOT running, and run Disk Utility, does it appear in the sidebar as a "disk"? Also, you can run System Profiler or System Information (depending Mac OS X version). It is in Applications/Utilities/, but you can also run it from the About This Mac window. Does the shuffle appear as a device under USB?
The red light when you move the power switch to ON means very low charge in battery. That probably means the battery is not getting charged when connected. In terms of hardware, that could mean a bad USB port on Mac, a bad USB cable, or a bad connection on the shuffle. In any case, power is not getting to the battery. It might be a bad battery, but if that was the only problem, I think the shuffle would still appear in iTunes when connected. That's why asked if it appeared in Disk Utility or System Profiler/Information; if it does, the connection is working (even though iTunes does not see it for some reason).
You can make sure the USB port is working by using something else that is similar (like a USB flash drive) on the same port. If you happen to have another USB cable, you also try to rule out a bad cable.

How to Play Overdrive Media Books on an iPod Shuffle 4th Gen

Hi,
Many libraries use Overdrive Media to manage audio books in various formats. Once you have downloaded the book to the Overdrive Media Console on your computer, you can then choose to transfer it to a device (such as an iPod or other mp3 player). When transferring WMA files with an iPod shuffle 4th Gen (I'm not sure about other gens) this creates a number of files with bizzare titles. When you go to the book section on the iPod it will play the first section and then it will just continually loop and you never go on to the next section. After working with this for a while I've figured out how to make this work. This is not what I consider a satisfactory solution but more of a work-around. I hope that Apple will produce a fix that will remedy this situation as a lot of people download audio books from the library.
1. When you transfer WMA audiobook content to your iPod, Overdrive Media does it via iTunes. I believe it usese iTunes to perform a file conversion. Once the conversion is complete, it transfers the converted file to your shuffle. If you watch this occur, you will notice that while it is converting the file, it assigns it a strange number like 10347. As each part of the book is transferred, write down its number. You have to catch it during the conversion as once the part is converted it reverts to its title (something like "Where the Red Fern Grows Part 01"). But that title is never transferred to the iPod. It retains the strange number.
2. You will notice that as each file is converted, the number goes up. So as you write them down, they will look like 10347, 11671, 12003, 12865... etc. I have no idea what these numbers mean but they become your section titles on the audio when the Voiceover button is pressed. One other thing, sometimes the numbers restart like so: 18567, 19325, 345, 907... Again, not sure why but you must keep the order they were converted and transferred as this is the order in which you'll want to play them back.
3. Now you will have a list of numbers indicating the different parts of the book. Turn on your iPod and use the Skip Forward button to until you hear the book start. Listen to the fist section until you hear it start to repeat. There will be no pause or anything so sometimes it is hard to pick up where the part ended. Once the part has ended, hold the Voiceover button and listen to the strange number. Next press the Skip Back button and listen to the other strange numbers which will be in order, last-to-first. When you get to the number indicating the next part, press the Play button and you will now be on the next part.
NOTE: if you press the play button on the wrong part (strange number), it will shuffle that part to the end of the playlist. But if you have the part numbers written down in order this won't be a problem. Also, if you hit the forward skip or backwards skip while playing a part, it will skip to some place in that part. You can get back to your original spot by skipping again a few times more in the same direction.
EXAMPLE:
Let's say you are transferring a 4 part book to the iPod. During this transfer you note the strange numbers during conversion like so:
Part 1 = 11278
Part 2 = 11942
Part 3 = 12512
Part 4 = 13398
Now your book is on the Shuffle. Turn on the Shuffle and listen for the start of the book. If it is playing something else like music or a podcast, press the Skip Forward button until you hear the audiobook begin. This is usually accompanied by music and has the title of the book, etc. At this point you can press and hold the Voiceover button and you will hear "11278" pronounced. Release the Voiceover button and let this part of the book play to the end.
You will then at some point hear that part of the book start over. Press and hold the Voiceover button and start using the Skip Back button. You will hear in this order: "11278, 13398, 12512, 11942". When you hear "11942" press the Play button and Part 2 of the book will begin. Continue this process for each part until you reach the end of the book.
I've listened to several books using this method and it has worked fine. It is sort of fiddly and you have to do some things that I think iTunes or the Shuffle should do but until Apple does something about this, it is the only way that it will work that I've been able to find.
Regards,
medinabrett

It sounds like the Windows Media security update in Para x, below, may not have been done and your music setting may have been on Repeat. As a review, here is a list of steps that may help clear the problems up.
Many libraries worldwide now use Overdrive Media Console, which comes in Mac an Windows versions http://www.overdrive.com/Software/omc . Some find the mobile device transfer process confusing. To load or delete a WMA or MP3 (Macs can only download MP3 books) audiobook onto an Apple mobile device see the "How to Transfer to a Portable Device" video in the guides at Step 7, then do the following.
1. For Windows versions, you must first do a security update of Windows Media Player (even though you won't be using it) using Internet Explorer at http://drmlicense.one.microsoft.com/indivsite .
2. Open iTunes, plug the mobile device into the computer USB port and open the Overdrive Media Console.
3. Highlight the mobile device in the left hand menu of iTunes and insure the "Manually manage music and videos" box is checked in the Summary Tab. If the mobile device storage is full, transfering will delete that portion of music necessary for the ebook.
4. Highlight the book you want to transfer in the Overdrive Media Console and click the Transfer Button. A window opens permitting you to click the boxes for parts of the book you wish to transfer.
5. After the book has been transfered, when you click the disclosure triangle (arrow) to the left of the iPod, iPhone, or iPad in the Device section of the left hand menu of iTunes, MP3 books will show up under the Music subsection and WMA books will show up in the Books subsection. Once the mobile device is disconnected from iTunes, MP3 books will show up in the Songs list of the mobile device and WMA books will show up in the Books list.
6. To remove a book from a mobile device plug the device into the USB port and open iTunes. Click the disclosure triangle to the left of your iPod, iPhone, or iPad in the Device section of the left hand menu of iTunes so that you can see the device’s subcontents. For an MP3 book select the Music subsection, right click on the book and choose Delete. For a WMA book, select the Book subsection, right click on the book and choose Delete.
7. The Overdrive Media Console Guided Tour (videos) is at http://www.overdrive.com/Solutions/Libraries/tour/MenuWelcome.html . The "Portable Devices" and "How to Transfer to a Portable Device" videos are there.
8. To find a nearby library for ebooks search http://search.overdrive.com . You can download the software, search for books and see tutorials without an account at the website of any library that uses Overdrive, however, you need a library card to download books. At this library site, for example, the software and guided tour are at the bottom of the left hand menu.
http://washoecounty.lib.overdrive.com/539A4B98-B41A-49DE-8EC1-A22F66E4C0F6/10/41 9/en/default.htm .

How can I sync both Music files and Podcasts to my Ipod shuffle 4th gen?

I have been trying to do this for a very long time. I own an Ipod shuffle 4th generation and I want to be able to listen to music, podcasts, etc without having to switch between the different formats using Itunes. Everytime I try to sync music and podcasts to my Ipod, it will only play one of the two types but not both. I have plenty of space on my Ipod but it just won't sync music and podcasts together. I have tried using Smart playlists but whenever I try to add the different types of media, it shows nothing in the playlist. Any help with this would be appreciated.

If you are using automatic syncing, you need to set up syncing on the shuffle's Music tab and Podcasts tab in iTunes...
Select your shuffle in iTunes. There is a bar of "tabs" (starting with Summary).
Click on Music there. This Music tab is where you tell iTunes how to sync songs to the shuffle. Sync Music is checkmarked, if you use automatic syncing. Your entire iTunes Music library (plus podcasts) probably will not fit, so you can select to sync Selected playlists, artists, albums, and genres. Below that, make a selection of songs to sync by checkmarking playlists, artists, albums, and/or genres. For example, if you want to keep it simple, create a new playlist in iTunes and put ALL songs you want on the shuffle on that playlist. Back on the Music tab, find and checkmark only that one playlist under Playlists as your selection of songs.
Click on the Podcasts tab next. This is where you tell iTunes how to sync podcasts to the shuffle. Sync Podcasts is checkmarked. Make you selection of podcast episodes below.
When you click Apply, your selection of songs and podcasts sync to the shuffle. Going forward, all changes to your iTunes library that relate to your selection on the two tabs sync automatically when you connect the shuffle, or when you click Sync.
When you use the shuffle, podcasts do not play from the default All Songs list. To play podcast episodes, you use the VoiceOver feature to select the podcast from the playlist menu.
This document has information about setting up and using VoiceOver on a shuffle
http://support.apple.com/kb/ht4322
You can also play podcast episodes from a playlist. If you put podcast episodes on a playlist, that playlist needs to be checkmarked on the Podcasts tab, where is says Include Episodes from Playlists. You can then use VoiceOver to select that playlist from the playlist menu. To play podcast episodes from a playlist, the shuffle's power switch must be in the play-in-order (middle) position. The podcast episodes will then play in playlist order (as you organized them in iTunes before syncing).

Ipod shuffle 4th generation device not shown on itunes, not charging. Seeing red light when connecting to USB charger for a few seconds, then nothing. How to fix this?

My ipod shuffle 4th generation was working fine for a few months. My son then bit the USB charger. I bought a new USB charger, but the shuffle is not charging and not showing up under the devices in itunes. It also doesn't appear in my windows under my computer. Just to note. I also have a new ipod touch. I am able to charge that fine on the same computer using the USB charger. The device (Ipod touch) does show up in windows and in itunes. The shuffle doesn't show in either place.
I have tried to use the apple support page. I went through each step. I made all of my USB drives not shut down, I had my computer on all night to try and charge the shuffle. All I see is a red light that appears on the shuffle for a few seconds when I first connect the USB charger to the computer. Then, nothing. Since this was working a bit ago, I don't think that I have a defective shuffle. The USB charger is brand new, I just picked it up yesterday from the apple store. I have the short one, and the longer cable as well.
Any help that you might be able to give to me would be much appreciated. My daughter is missing listening to her music. Thanks!

Instead of "charger," you should call it the "USB cable" to avoid confusion. When started reading your post, I was thinking, how can your son break a USB power adapter (the "charger" that plugs into a wall socket) by biting it...
Since you got the product with the two USB cables at the Apple Store, you have the right replacement (some third-party replacements are for the 2nd gen shuffle and do not work with the 4th gen shuffle). Make sure you are completely inserting the plug into the headphones jack. The fit may be tighter than expected, since the connectors are new.
http://support.apple.com/kb/TS3572
If you tried both of those cables, it would be unlikely that you got two faulty cables in one package. If a new USB device has been added to the computer between the time it worked with the old cable and now, there could be a problem on the USB bus (such as not enough power or a device conflict).
As a test, you should shut down (power off) the computer and disconnect all USB devices (including any hub), except for standard keyboard and mouse (if used). Do this to reset the shuffle
http://support.apple.com/kb/ht1655
Start up computer, run iTunes, and connect the shuffle by itself to a direct USB port on the computer.

HT2292 Windows 7 Pro 64-bit does not recognize iPod Shuffle (4th Gen)

I have tried every trouble-shooting recommendation, suggestion, guess, etc. that I could find related to this issue and have had zero success getting either of my two computers to see a brand new iPod Shuffle (4th gen). I have gone through all of the steps in http://www.apple.com/support/ipodshuffle/assistant/itunes/ and http://support.apple.com/kb/TS1369 with no progress. I have tried 7 USB ports on two different computers (both running Windows 7 Professional 64-bit). The iPod Shuffle's little light stays a solid green when plugged into the port. I have uninstalled and reinstalled the latest version of iTunes. In Device Manager, I have uninstalled all USB devices. I have turned off all firewalls and virus protection. I have run Windows Update. I have verified that the Applie Mobile Device Driver is running. I have reset the iPod Shuffle.
When I plug the iPod Shuffle into the computer, no notification pops up, no new device shows up in the Device Manager or My Computer, and no device is displayed in iTunes under Devices. If I scan for new hardware, I get nothing. I even found a proprietary software that verifies communication between the computer and iPod - the result was that "no iPod is connected".
Please help.

Have you tried a different cable that connects from your ipod to your PC? You could simply have a bad cable / dock.

Connection problem with iPod Shuffle 4th Gen.

Hello, I have problem with my iPod Shuffle 4th gen. One day i tried as always to turn it on and listen music but i heard only short "info" sound and saw short green diode impulse and nothing else. My computer (windows 7) also can't find it, after plugging it on, ipod's red diode turns on for 5 sec. Any suggestions?

Arlie08 wrote:
I've put my shuffle in a warm, dry place and we will see what happens in a few days. Any other ideas to fix this problem and/or prevent it from happening again?
Yes ... pay attention to how and where you clip the shuffle. Moisture can enter the controls if in contact with damp surface, OR can enter through the earphone jack along the earphone wire... positioning the shuffle such that the earphone socket is down will prevent the latter.
I recently discovered that the mode switch on my shuffle is very sensitive and will change from play-in-order to shuffle with a tiny positional movement. Interestingly, that resulted in behavior that, on the surface looked like the shuffle just quit! I normally listen to to audiobooks and other spoken material which are set to NOT be shffled... however , I forgot to set ONE 1/2 hour radio show to not shuffle. When I accidentally nudged the mode switch, the shuffle switched to playing that show. Trying to get bact to the audiobook I had been playing by multiple << presses confused the issue totally since the shuffle now displayed absolutely no indication of the button presses...it behaved as if it were dead! Turning it off and on didn't help either. Since it was dark, I couldn't see that the mode switch was slightly out of its normal play-in-order position, either. I put the shuffle away and soldiered on listening to a different audiobook on my nano.

Ipod shuffle 4th gen only syncs first time connected

My ipod shuffle wont sync, charge, or be recognized by my computer! I'm on a late 2006 Macbook pro with all current software. (itunes 10.1.2 and mac os 10.6.6)
I just bought my ipod shuffle 4th generation and am having difficulties syncing it. The first time I plugged it in it showed up in finder, showed up in itunes, the little orange light on the ipod went on, and I successfully put some of my music onto it.
A day later when I plugged it in to put some more music on it my computer did not recognize it at all: it didnt show up in finder, it didnt show up in itunes, and the orange light didnt come on. I have checked and done the following things: made sure it's plugged in all of the way, tried other usb ports, unplugged other usb devices, restarted itunes, reinstalled itunes, and restarted my computer but nothing has worked so far. I then, to see if it was the cable that was not working, plugged it into my dads windows 7 laptop. It was recognized by windows and itunes that first time but the second time I plugged it in neither windows or itunes recognized it and the ipod's orange light didnt come on.
Whats up with this? What should I try next? I feel like this may be an issue with the ipod itself but does anyone have any ideas of things I could try on my mbp to see if it will sync?

When you say "hot beyond limits? do you mean that the iPod's screen showed the overheating warning?
Durring charging, the iPod can get quite warm. If you have a concern I would make an appoinment t the Genius Bar of an Apple store. How hot is hot is very subjective.

IPod shuffle 4th generation will not connect to iTunes.

iPod shuffle 4th generation will not connect to iTunes. Windows Vista and iTunes, all updates current. Cables secure & connected. Device driver will not load. iPad will connect when tried with several other computers. When I try to connect it will hang iTunes until I re-boot. iPad does NOT appear in Windows Explorer either.

Oh, so the iPad DOES work fine connected to the same computer and the same port. I thought you said it did not in the first post, but maybe you got that working (or I misunderstood before).
NOTE: When things are working properly, the shuffle will not appear in Windows Explorer (except when actively syncing), unless you have Enable disk use turned on for the shuffle. So not seeing it in Windows Explorer may not be a problem.
Is this shuffle a new purchase... so it did not previously work for you on this computer? If so, make sure that the shuffle end of the USB cable is fully inserted into the headphones jack. The fit can be tighter than expected, and it may seem connected, but is not. For a surprising number of people, this was the problem.
In iTunes, is the sidebar (along left side of window) visible. If it is hidden, from the iTunes menu bar, under View, select Show Sidebar. When there are no devices connected, the heading DEVICES should not appear in the sidebar. When you connect your iPad, DEVICES should appear, with the iPad listed below. If you connect the shuffle, it is be added to the list under DEVICES. To confirm, you do not see the shuffle listed there under DEVICES, when it is connected?
When you connect the shuffle, does its light on the shuffle do anything?

Ipod shuffle 4th g - is showing in "my computer" but is blinking orange light and doesn't show up in itunes. I've tried numerous "help" remedies and so far none have worked. Ideas? please

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