Ipod touch is not recognised by the computer or in i tunes and is unrepsonsive. All we get is the apple logo. How can it be restored to factory settings?

My ipod touch is not recognised by the computer or by itunes. All we get on the ipod is the apple logo and it won't do anything else. How do we restore the factory settings?

Have you tried everything here?
iOS: Not responding or does not turn on
B-rock

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My ipod touch would not go past the apple logo, it would just shut off. i held the power and home keys and connected to itunes

my ipod touch would not go past the apple logo, it would just shut off. i held the power and home keys and connected to itunes but now its on the connect to itunes picture and shuts off on its own. even if i try and shut it off myself it won't. it only stays on for about 3-5 minutes:( please help!!!

When it shows the Connect to iTunes screen and you connect it to iTunes, have you tried restoring it?
This should solve your problem because the most common cause of your issue is a software glitch that is preventing your iPod from completing it's boot sequence. Restoring it will replace the software on the iPod with a fresh set so it can be used again.

My iPod touch 5th gen won't turn on past the apple logo, do I need to restore to factory settings? If so, is there a way to save my photos?

I've had my iPod touch 5th gen for a little over half a year now, haven't had any issues until now. Yesterday it randomly shut down, and when I try to turn it back on, the apple logo shows up but the iPod just stays on that screen, it doesn't turn on any further. I think I might need to restore it to the factory settings to get it to work again, but I'm concerned that I'm going to lose all my photos. I found the backup folder in my computer but it doesn't have any files in it. I have over 600 pictures on my iPod and I really don't want to lose them all. Is there a way that I can either get my iPod to work again without restoring, or a way that I can extract the photos without the iPod actually being in functioning condition? The computer doesn't recognize the device when it gets connected via the USB. Thanks!

- Connect the iPod to your computer and try to make a backup
iOS: How to back up and restore your content
- Next reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
and try making a backup again. If you can't then there is no way of getting the info off the iPod unless data recovery company can do it. Not cheap.
- If photos are in an existing iPod backup (iTune>Preferences>Devices for iTunes backup or an iCloud backu) then restore from that backup. See the restore topic of:
iOS: How to back up
- If you used PhotoStream then try getting them from your PhotoStream. See that topic of:
iOS: Importing personal photos and videos from iOS devices to your computer

My sons iPod touch 5 keeps flashing with the apple logo, how do I sort it?

My sons iPod touch 5 keeps flashing the apple logo, he was playing on it and then that happened?

Has the unit EVER been jailbroke? Has it EVER been dropped? Did it EVER get excessively wet? Did you EVER load a pirated developer's version of the IOS?
If "No" to all the above, first try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore and you have IOS-6 or lower, go into Recovery Mode per the instructions here. Also, if you have IOS-7, read this.

TS1474 I would like to transfer the music that is already on my iPod touch to a new computer. At present, my iPod touch is not recognised on the new computer. How do I resolve that so I can literally connect it to my new computer and transfer all my mus

I would like to transfer the music that is already on my iPod touch to a new computer. At present, my iPod touch is not recognised on the new computer. How do I resolve that so I can literally connect it to my new computer and transfer all my music? Any help is much appreciated.

I would like to transfer the music that is already on my iPod touch to a new computer. At present, my iPod touch is not recognised on the new computer.
It doesn't quite work that way. Transfer your music from the old computer to the new one. Then, sync the iPod.
iTunes: How to move your music from one computer to another:
http://support.apple.com/kb/HT4527

My ipod broke so a friend gave me their old ipod touch but they cant remember the code. How can i unlock it and get it to work on my computer? Please help

My ipod is broken so a friend gave me their old ipod touch but they cant remember the code. How can i unlock it and get it to work on my computer? Please help

The iPod needs to be restored but it only be restored from the computer it was last synced with
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iPhone and iPod touch: Unable to update or restore

HT201263 my ipod touch refuses to go past the apple logo

my ipod touch refuses to go past the apple logo. i turned it off with both the sleep/wake and home buttons but it immediately turned right back on without me making any attempt to turn it back on. my ipod will not even turn off with the sleep/wake button fyi. i just did an update through itunes with the ipod plugged in and when the update was finished/finishing my ipod went to the apple logo.
update: my ipod flashed white, turned off, then turned back on- yet again the apple logo.

Try the remaining items of:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

We are evaluating the use of iPod touch devices to record best practice videos on our manufacturing floor and to post to an internal Moodle web site. How can you upload a video from the iPod touch to a site other than YouTube?

We are evaluating the use of iPod touch devices to record best practice videos on our manufacturing floor and to post to an internal Moodle web site. How can you upload a video from the iPod touch to a site other than YouTube? The Moodle upload interface is expecting a file selection dialog box like windows or OSX. I do not want to have to go through an intermediary step of messing with a pc.
Thanks!

It should be around 7 and a half gigs. In iTunes, across the bottom there should be a bar that show how much storage is being used and by what. (music, movies, apps, etc.) To make music take up less room, you can check the box to make it convert the music to 128kbps AAC. This lowers the quality, but with most earbuds and speakers, you can't even tell the difference.
The iPod touch has parental controls built in. You'll find them in Settings. I think they only work for enabling/disabling Safari, Mail, YouTube, and App Store. Here's an app that does more: http://www.mobicip.com/online_safety/ipod_touch

HT201269 my iphone 3 cannot open.always blinking with the apple logo, how can i open my iphone 3?

my iphone 3 cannot open.always blinking with the apple logo, how can i open my iphone 3?

Hello there, Shaneol10.
The following Knowledge Base article provides some great steps for troubleshooting your issue:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
If the iPhone still isnt recognized, refer to these documents (depending on which Operating System you are using)
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
or
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

My iPod touch is not recognised by the computer or iTunes

I have recently whiped my laptop and did a clean install of Windows 7. Now the iPod and the computer both beep when I connectn it to the computer BUT it does not appear as a drive i the computer, it is not recognised in iTunes and it does not show to be that it is charging.
I have uninstalled iTunes and all the associsted softwar (in the order designated) and reinstalled iTunes, powered down and restarted both deviceses, and stopped and restarted the Apple Mibile Device software. I even tried to "restore" the iPod and did the whipe on it (bad choise) now it displays the cord and plug and is asking to be connected to iTunes. but the laptop and iPod are not talking past the initial beeps.
Not sure where to go from here.

Did you try everything here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

When I try starting my iPod touch, it won't start; the Apple logo comes up for a few seconds, and then, it just shuts off. I tried to charge it through an outlet; the iPod didn't even charge, so I tried to restore my settings on my computer. iTunes won't

when i try starting my IPod it won't start, the Apple logo comes up for a few seconds,and then. it just shut off . I tried to charged it through an outlet, the IPod didn't eve charger so I tried to restore my setting in my computer, i tunes won't

But that requires the computer to see the ipod. I am having the same problem and I keep being told to restore it, but you have to either get the ipod to turn on or have the computer see it in order to so that. Right now I have a pretty useless 32GB ipod touch cos I cant get the thing to turn on! I can only get the apple logo for like maybe 20 seconds and it goes away. Ive charged it for days on a wall charger, on the computer usb charger, and on a speaker charger. Nothing works.

When I reset my ipod touch 3gen it frooze at the apple logo...

HELPPP, my ipod 3rd gen frooze so i decide to reset it, even when i reset it frooze at the apple logo when switching back on....

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My ipod touch is stuck on the apple logo, how can i fix this?

My ipod touch wasnt working so I tried resetting it, now it is stuck on the apple logo. I tried connecting it to itunes but it is not showing up. Any ideas?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I have an iPhone 3g that keeps crashing and getting stuck on the apple logo - how can I fix this?

will restoring to factory settings help? Can this be rectified by sending the phone back to apple and it being repaired?

This forum is not staffed by Apple. It is a dialogue with other iPhone owners.

My ipod touch 4g is stuck on the apple logo screen,

when I connect to a computer it says it needs to be restored but it never restores?
HELP!

What exactly happens when you connect the iPod to our computer and restore via iTunes> Error messages?
iTunes 10 for Windows: Update and restore software on iPod, iPhone, or iPad

Ipod touch is not recognised by the computer or in i tunes and is unrepsonsive. All we get is the apple logo. How can it be restored to factory settings?

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