IPT4 doesnt play through INTEMPO dock while an old ipod does. sound comes from ipod speaker only. why not thru dock speakers?

My old iPod works fine in an INTEMPO dock. My new iPod touch 4 will only play in the dock thru its own speaker and there is also a 'not charging' message.
Is the dock not up to handling my iPod Touch4?

Two possible reasons:
- The configuration of the 4G iPod prevents the iPod from fully seating in some older docks, those not deisgned for ohe 4G.
- Some docks are not compatible with the later iOSs
Have you went to the manufacturer's support site?

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