Irc...if not ??? about cooling fan g62-355dx

i have a g62-355dx and i put a quad core processor in it however the stock cooling fan only does a partial job at keeping it cool i very often get an overheat shutdown... i would like to get an upgraded cooling fan if possible...
also if there is an offician irc channel i would like to get that channel name as that is the best way to communicate...currently all i can find is ##hp freenode which is an unofficial channel with like 5 users...so not very helpful...if there is another the channel name would be greatly appreciated, thank you in advance

Well, now I'm updating BIOS.
Can you further help me like a dialogue box is asking for Current BIOS ID and version as well as New BIOS ID and version.
well, I have located the BIOS information in the system registry. Current Version is F.29 but not sure about BIOS ID, it may be BaseBoardProduct which is 1444.
Well, also I have come to know that the new version of BIOS that Im gonna install is F.27 and now how to find the new BIOS ID?? 
and isn't it strange that the current installed version of BIOS is F.29 and new version is F.27 ???

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     **Click the KUDOS star on left to say Thanks**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
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