Ironport as Smarthost for Exchage

I'm trying to set up the Ironport as a Smarthost for my Exchange server. I've set up the Ironport according to the following instructions I found on a post here (see below). When I send an e-mail it get bounced with the following message - "<ironport>" Below are the entries from the log.
Fri Aug 1 14:55:15 2008 Info: New SMTP ICID 1534143 interface Management (10.1.255.48) address 10.1.255.30 reverse dns host unknown verified no
Fri Aug 1 14:55:15 2008 Info: ICID 1534143 RELAY SG Exchange match 10.1.255.30-31 SBRS rfc1918
Fri Aug 1 14:55:15 2008 Info: Start MID 133540 ICID 1534143
Fri Aug 1 14:55:15 2008 Info: MID 133540 ICID 1534143 From: <Doug>
Fri Aug 1 14:55:15 2008 Info: MID 133540 ICID 1534143 RID 0 To: <dadockter>
Fri Aug 1 14:55:15 2008 Info: MID 133540 Message-ID '<0C4A10F36EA3674CAE378A13BC44ED67021FCE46>'
Fri Aug 1 14:55:15 2008 Info: MID 133540 Subject 'test e-mail'
Fri Aug 1 14:55:15 2008 Info: MID 133540 ready 4754 bytes from <Doug>
Fri Aug 1 14:55:15 2008 Info: MID 133540 matched all recipients for per-recipient policy DEFAULT in the outbound table
Fri Aug 1 14:55:15 2008 Info: ICID 1534143 close
Fri Aug 1 14:55:15 2008 Info: MID 133540 interim AV verdict using Sophos CLEAN
Fri Aug 1 14:55:15 2008 Info: MID 133540 antivirus negative
Fri Aug 1 14:55:15 2008 Info: MID 133540 queued for delivery
Fri Aug 1 14:55:15 2008 Info: New SMTP DCID 65814 interface 10.1.255.48 address 10.1.255.30 port 25
Fri Aug 1 14:55:15 2008 Info: Delivery start DCID 65814 MID 133540 to RID [0]
Fri Aug 1 14:55:15 2008 Info: Bounced: DCID 65814 MID 133540 to RID 0 - Bounced by destination server with response: 5.1.0 - Unknown address error ('550', ['5.7.1 Unable to relay for [email protected]'])
Fri Aug 1 14:55:15 2008 Info: Start MID 133541 ICID 0
Fri Aug 1 14:55:15 2008 Info: MID 133541 was generated for bounce of MID 133540
Fri Aug 1 14:55:15 2008 Info: MID 133541 ICID 0 From: <>
Fri Aug 1 14:55:15 2008 Info: MID 133541 ICID 0 RID 0 To: <Doug>
Fri Aug 1 14:55:15 2008 Info: MID 133541 ready 5994 bytes from <>
Fri Aug 1 14:55:15 2008 Info: MID 133541 queued for delivery
Fri Aug 1 14:55:15 2008 Info: Message finished MID 133540 done
Create a new mail flow policy as follows:
- Go to 'Mail Policies -> HAT overview' link in GUI.
- Select the Mail Flow Policies link, beneath the HAT Overview.
- Click the Add Policy button.
- Name the policy.
- Set connection Behavior set to RELAY.
- In the Security Features, turn on Virus Protection and disable Spam Protection.
- Submit and commit changes.
Create a new sendergroup as follows:
- Go to 'Mail Policies -> HAT overview' link in GUI.
- Add a new Sender Group and set the order # to 1. Associate the new
mail flow policy(created above) to this sendergroup.
- Submit and commit changes.
Now click on the new sendergroup and add the ip address of the exchange server to this sendergroup. Once again, submit and commit changes.

In the example below, it looks like From: going To: was accepted and processed successfully by the IronPort appliance as an inbound traffic.
The reason why you can tell it's inbound (Internet into your network) is because of this entry in the provided logs:
Tue Aug 19 17:45:06 2008 Info: MID 143332 matched all recipients for per-recipient policy DEFAULT in the inbound table
The IronPort scanned it okay and delivered it to the mailserver(which I assume is an Exchange server). The lines below tell us that it got delivered successfully. Is your mailserver 10.1.255.30? The IronPort appears to have the IP of 10.1.255.48.
Tue Aug 19 17:45:06 2008 Info: New SMTP DCID 71857 interface 10.1.255.48 address 10.1.255.30 port 25
Tue Aug 19 17:45:06 2008 Info: MID 143332 RID [0] Response '2.6.0 <6d7f9ea20808191545s66c2ef36ld9df0536b30213a6> Queued mail for delivery'
If this wasn't the desired result, please grep on this, "ICID 1638975" to get info on where the connection came from.
grep -i "ICID 1638975" mail_logs
This doesn't appear to be an outbound traffic. Try search for this:
grep -i "outbound table" mail_logs
Well I thought I had this working. I'm attempting to go live with it tonight, but the outgoing e-mails from Exchange are getting stuck in the the SMTP queue. Ironport shows the following:
Tue Aug 19 17:45:06 2008 Info: Start MID 143332 ICID 1638975
Tue Aug 19 17:45:06 2008 Info: MID 143332 ICID 1638975 From:
Tue Aug 19 17:45:06 2008 Info: MID 143332 ICID 1638975 RID 0 To:
Tue Aug 19 17:45:06 2008 Info: MID 143332 Message-ID '<6d7f9ea20808191545s66c2ef36ld9df0536b30213a6>'
Tue Aug 19 17:45:06 2008 Info: MID 143332 Subject '5:45 email test from gmail'
Tue Aug 19 17:45:06 2008 Info: MID 143332 ready 2032 bytes from
Tue Aug 19 17:45:06 2008 Info: MID 143332 matched all recipients for per-recipient policy DEFAULT in the inbound table
Tue Aug 19 17:45:06 2008 Info: MID 143332 interim verdict using engine: CASE spam negative
Tue Aug 19 17:45:06 2008 Info: MID 143332 using engine: CASE spam negative
Tue Aug 19 17:45:06 2008 Info: MID 143332 interim AV verdict using Sophos CLEAN
Tue Aug 19 17:45:06 2008 Info: MID 143332 antivirus negative
Tue Aug 19 17:45:06 2008 Info: MID 143332 queued for delivery
Tue Aug 19 17:45:06 2008 Info: New SMTP DCID 71857 interface 10.1.255.48 address 10.1.255.30 port 25
Tue Aug 19 17:45:06 2008 Info: Delivery start DCID 71857 MID 143332 to RID [0]
Tue Aug 19 17:45:06 2008 Info: Message done DCID 71857 MID 143332 to RID [0]
Tue Aug 19 17:45:06 2008 Info: MID 143332 RID [0] Response '2.6.0 <6d7f9ea20808191545s66c2ef36ld9df0536b30213a6> Queued mail for delivery'
Tue Aug 19 17:45:06 2008 Info: Message finished MID 143332 done
Tue Aug 19 17:45:12 2008 Info: DCID 71857 close

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