Is anyone able to send a support request to Ovi?

Whenever I do, I get this bounce back:
The original message was received at Wed, 3 Jun 2009 22:47:21 +0300
from esebh102.ntc.nokia.com [172.21.138.183]
  ----- The following addresses had permanent fatal errors -----
<[email protected]>
   (reason: 554 5.4.6 Too many hops)
  ----- Transcript of session follows -----
554 5.4.6 Too many hops 26 (25 max): from <email address removed> via localhost, to <[email protected]>
Reporting-MTA: dns; mgw-da02.ext.nokia.com
Arrival-Date: Wed, 3 Jun 2009 22:47:21 +0300
Final-Recipient: RFC822; [email protected]
Action: failed
Status: 5.4.6
Diagnostic-Code: SMTP; 554 5.4.6 Too many hops
Last-Attempt-Date: Thu, 4 Jun 2009 02:39:00 +0300 
This message and no other way to contact Ovi makes it very difficult to deal when purchased apps fail and they make you rebuy it to try again!
Yes, I'm making multiple threads to someone will take notice of these issues! 
Message Edited by concordia on 04-Jun-2009 03:26 PM
Lumia 920/N9
Previous Life: N8, N95, 8600, 8800 Sapphire Arte, N97, N97-Mini, 5800 and a few older ones

That's what one would think... When I send in a request, I get this emailed to me:
The original message was received at Thu, 4 Jun 2009 02:53:04 +0300
from vaebh102.europe.nokia.com [10.160.244.23]
  ----- The following addresses had permanent fatal errors -----
<[email protected]>
   (reason: 554 5.4.6 Too many hops)
  ----- Transcript of session follows -----
554 5.4.6 Too many hops 28 (25 max): from <[email protected]> via localhost, to <[email protected]>
Reporting-MTA: dns; mgw-da02.ext.nokia.com
Arrival-Date: Thu, 4 Jun 2009 02:53:04 +0300
Final-Recipient: RFC822; [email protected]
Action: failed
Status: 5.4.6
Diagnostic-Code: SMTP; 554 5.4.6 Too many hops
Last-Attempt-Date: Thu, 4 Jun 2009 03:56:59 +0300 
Lumia 920/N9
Previous Life: N8, N95, 8600, 8800 Sapphire Arte, N97, N97-Mini, 5800 and a few older ones

Similar Messages

  • Adobe e-mail service - anyone able to send photos to Facebook?

    Facebook allows photos to be uploaded via a email address.  None of the photos I send using Adobe E-Mail Service appear to arrive in Facebook.  I am able to use the Adobe E-Mail client to send to other addresses without any problems and I can use other email clients to send to the Facebook address without any problems.  Has anyone been able to get this to work for them?

    Try sending the photos to your other email accounts(google, yahoo etc) and see if you get the email. This way we can figure out the cause of the issue.
    ~Sourabh

  • Anyone able to send me corecenter 1.5.5??

    Hi, just wondering if anyone could send me corecenter 1.5.5 coz the latest corecenter is not as stable as the earlier version in my system.
    Thanks!

    Quote
    Originally posted by REILLY875
    I agree with you about the latest version 1.5.8.0 not being as stable as the older version 1.5.5.0, This is the best version (in my eyes anyway) I will send it to you when I get home from work at 7:00 PM EST. ....Sean REILLY875
    Thanks sean!

  • I am not able to send my slideshow from iphoto because I entered the wrong username (e-mail address) by accident.  I cant see how to edit it. Can anyone help me?

    I am not able to send my slide show from iPhoto because I entered the wrong user name (e-mail address) by accident and I dont see how to edit it.  Can anyone help me out?

    Try here:
    iTunes Store: My credit card's security code or zip code does not match my bank's records
    Then try contacting iTunes
    Apple - Support - iTunes - Contact Us

  • TS2755 Ever since I updated my iphone 4 to 5.1.1, I am not able to send more than one picture at a time in a text message. Does anyone know how to fix this?

    Ever since I updated my iphone 4 to 5.1.1, I am not able to send more than one picture at a time in a text message. Does anyone know how to fix this?

    Yes, I know the photos stored on the device... But which app are you accessing the photos with? Which app do you want to be able to highlight more than one pic at a time in?
    There are literally thosands of apps that access the iOS Photo Library - which one(s) are you using?

  • HT204291 I have a MBP 13-inch, Mid 2010 and have just upgraded to mountain lion and am trying to connect it to my apple tv however i dont get the air play icon on my mac i have followed all the advise on support anyone able to help??

    I have a MBP 13-inch, Mid 2010 and have just upgraded to mountain lion and am trying to connect it to my apple tv however i dont get the air play icon on my mac i have followed all the advise on support anyone able to help??

    stevie, a third party app called airparrot will give you the pretty much the same as mirroring and forks on Macs too old to mirror.

  • Cityville: Since switching to the new beta, my facebook friends are not showing up in the friends list. When the page loads the list is blank. I can't send gifts or requests. Anyone know of a solution (short of uninstalling)?

    It will load Requests page, but there aren't any names showing in the box (you have to choose the friends name in order to send them something). Can't send gifts or requests because of this.

    You are waiting for an apology to something that happened over a year ago? Really? This is why there is a manager in the store. You have a problem with an employee you speak to the manager. Just like you did on the phone. You would have gotten your apology in July 2013.
    Here is the information about your upgrade fee.
    Upgrade Fee
    It is because when you have a problem you (customers) go running to the store and want to take up the time of the reps to fix it. Other carriers have third parties that deal with technical support and those locations are few and far between. VZW provides this directly through their stores. Also, when you subsidize a $650 and pay $200 VZW has to pay $400. Your monthly service fee doesn't begin to scratch the surface of paying that back. Not with all the money that is put into the network and its improvements.
    Then over a year later you get someone on the phone who apologized and offered to waive the fee on your phone and you didn't take it? That offer won't come down the pike again.
    One thing you should know is that all these employees are people and as such they sometimes come off cross. I doubt that you speak to everyone so sweetly all the time. Cut them a little slack and put this whole thing behind you after 15 months. Either upgrade with VZW or move on.

  • I am not able to send pictures to anyone one without iMessage, it has never done this before. how do i fix this?

    i am not able to send pictures to anyone one without iMessage, it has never done this before. how do i fix this?

    The immediate solution that comes to mind is to email the pictures.  You can open the photo, click the arrow out on the bottom left, and email the photo that way.
    Otherwise, if you're trying to Text Message the pictures by MMS, go to Settings > Messages > Send as SMS and turn that on.  Also turn on MMS Messaging below that.

  • Has anyone received an email purporting to come from Apple Worldwide support requesting an update to apple profile details under the "know your customer" legislation? Or is this a scam?

    has anyone received an email purporting to come from Apple Worldwide support requesting an update to apple profile details under the "know your customer" legislation? Or is this a scam?

    Smells rather "phishy" to me.

  • Icloud is down! cannot receive or send email. anyone else? PDT. Support says it's down and they cannot do anything about it.

    icloud is down! cannot receive or send email. anyone else? PDT. Support says it's down and they cannot do anything about it.

    http://www.apple.com/support/icloud/systemstatus/
    Everyone is having issues

  • TS1702 I cannot get an unlocked version of drivesafe.ly to operate on any accounts on my iphone 4S and have had no help when I asked them for support.  I am now trying to figure out how to refund the product.  Anyone know how to make that request through

    I cannot get an unlocked version of drivesafe.ly to operate on any accounts on my iphone 4S and have had no help when I asked them for support.  I am now trying to figure out how to refund the product.  Anyone know how to make that request through itunes?

    Try assigning Queen as the Album Artist on the compilations in iTunes on your computer.

  • HP Support Super-Sleuth: Receipts, Records and Support Requests, Oh My!

    How does a warranty work?  How does HP keep track of support cases for 80 million (that’s right, MILLION) consumer products?  And darn it, do you really need to keep your product receipt?
    Today we’re launching a new series on the forum blog to shed light on some of the frequently asked questions about what it is that we do here in the world of HP support.  We’ll be mining our databases for the best questions and giving you some insight into what it’s like to provide world-class support to our customers worldwide.  
    Today’s topics: keeping your receipts and keeping track of customer requests.
    Q:  Do I really need to keep my product receipt when I purchase an HP product?
    A: Yes.  Always retain your product receipt when you make a big technology purchase.  The most important reason for keeping your receipt is so that you have the proof of purchase in case there are any questions or discrepancies about your warranty or service contract with HP.
    Your HP warranty begins from the date you purchase your HP product. In most cases, the serial number of your product will be sufficient to confirm your product entitlement to warranty coverage. However, sometimes incomplete registrations or other issues make it impossible for HP support to accurately record the date you purchased your product.  If this happens, HP support agents will ask you to provide and verify your date of purchase before you can access your warranty coverage.  Your receipt should include the serial number of the product to which it applies and confirms the date you purchased your product from HP or an authorized HP retail partner. You receipt is the easiest form of documentation to provide when validating your warranty.
    Don’t worry though, if you misplace your receipt (the warranty generally lasts an entire year), we can accept other documents as proof of purchase, too.  Invoices that include product details and date of purchase, credit card receipts or statements that include product information and date of purchase and other official documents can all work in place of a receipt.  Just remember to BLACK OUT any personal account information or other identifying data on your documents.  Our support agents will immediately destroy any documents that contain this kind of information – our first priority is your privacy!
     As a last resort, if no other purchase date is available for a consumer product, a default date of purchase is loaded into our systems instead of your actual date of purchase.  Customer Service will work with you to determine the closest date to your original purchase as possible. Often, that date coincides with the date the product was shipped to the store, the date it was first powered on, or the date it was manufactured.
    To recap: Keeping your receipt helps ensure you receive the best support possible and allows HP to deliver the customer experience you expect. Keep your receipts! 
    Q:  How does HP support keep track of all of its customer requests?
    A:  It’s true: we have a LOT of consumer products out there in the world.  Luckily, only a fraction of the 80 million printers, laptops, desktops and other technologies we produce ever need help from our support team.  Even that fraction translates to significant data that HP needs to track.  We know that to you, that data is more than bits and bytes – it’s the access point to your digital life!
    Our highly trained support team uses state-of-the art software to keep track of information related to each customer case and works hard to document each customer’s concerns and ongoing interactions over the course of a service experience.  Our software is secure, but allows us to share case notes between the various experts you might need to work with to resolve your support questions. This way, anyone who responds to your request can see who you talked to you and what was discussed.  You might have to provide a little bit of context, just to set the scene for our support agents, but the key points are right at their fingertips!
    We also have some policies that help us stay focused on open and active cases.  For instance, we have time limits for responding to requests for information, like the proof of purchase requests we talked about above, before a case is closed.  These time limits are communicated to the customer along with each information request, which is usually sent via email.  For instance, if HP requests a proof of purchase to validate a warranty claim, we ask that the customer reply within five days to let us know they’re pursuing the necessary information.  If we do not hear from a customer within the five-day window a representative is authorized to close that specific case. After that point a customer can open a new case number and reference the old case in their claim.  This process ensures we do not keep old cases open and unresolved indefinitely.  We maintain clear, precise and secure records for support requests and can access old case information quickly and accurately. 
    Do you have questions for our Support Super-Sleuth? Submit your burning questions today, by sending a PM to one of the forum Admins, and stay tuned for more installments each week.
    I work for HP, supporting the HP Experts who volunteer their time and technical knowledge to help others.
    --Say "Thanks" by clicking the Kudos Star in the post that helped you.
    --Please mark the post that solves your problem as "Accepted Solution"

    How does a warranty work?  How does HP keep track of support cases for 80 million (that’s right, MILLION) consumer products?  And darn it, do you really need to keep your product receipt?
    Today we’re launching a new series on the forum blog to shed light on some of the frequently asked questions about what it is that we do here in the world of HP support.  We’ll be mining our databases for the best questions and giving you some insight into what it’s like to provide world-class support to our customers worldwide.  
    Today’s topics: keeping your receipts and keeping track of customer requests.
    Q:  Do I really need to keep my product receipt when I purchase an HP product?
    A: Yes.  Always retain your product receipt when you make a big technology purchase.  The most important reason for keeping your receipt is so that you have the proof of purchase in case there are any questions or discrepancies about your warranty or service contract with HP.
    Your HP warranty begins from the date you purchase your HP product. In most cases, the serial number of your product will be sufficient to confirm your product entitlement to warranty coverage. However, sometimes incomplete registrations or other issues make it impossible for HP support to accurately record the date you purchased your product.  If this happens, HP support agents will ask you to provide and verify your date of purchase before you can access your warranty coverage.  Your receipt should include the serial number of the product to which it applies and confirms the date you purchased your product from HP or an authorized HP retail partner. You receipt is the easiest form of documentation to provide when validating your warranty.
    Don’t worry though, if you misplace your receipt (the warranty generally lasts an entire year), we can accept other documents as proof of purchase, too.  Invoices that include product details and date of purchase, credit card receipts or statements that include product information and date of purchase and other official documents can all work in place of a receipt.  Just remember to BLACK OUT any personal account information or other identifying data on your documents.  Our support agents will immediately destroy any documents that contain this kind of information – our first priority is your privacy!
     As a last resort, if no other purchase date is available for a consumer product, a default date of purchase is loaded into our systems instead of your actual date of purchase.  Customer Service will work with you to determine the closest date to your original purchase as possible. Often, that date coincides with the date the product was shipped to the store, the date it was first powered on, or the date it was manufactured.
    To recap: Keeping your receipt helps ensure you receive the best support possible and allows HP to deliver the customer experience you expect. Keep your receipts! 
    Q:  How does HP support keep track of all of its customer requests?
    A:  It’s true: we have a LOT of consumer products out there in the world.  Luckily, only a fraction of the 80 million printers, laptops, desktops and other technologies we produce ever need help from our support team.  Even that fraction translates to significant data that HP needs to track.  We know that to you, that data is more than bits and bytes – it’s the access point to your digital life!
    Our highly trained support team uses state-of-the art software to keep track of information related to each customer case and works hard to document each customer’s concerns and ongoing interactions over the course of a service experience.  Our software is secure, but allows us to share case notes between the various experts you might need to work with to resolve your support questions. This way, anyone who responds to your request can see who you talked to you and what was discussed.  You might have to provide a little bit of context, just to set the scene for our support agents, but the key points are right at their fingertips!
    We also have some policies that help us stay focused on open and active cases.  For instance, we have time limits for responding to requests for information, like the proof of purchase requests we talked about above, before a case is closed.  These time limits are communicated to the customer along with each information request, which is usually sent via email.  For instance, if HP requests a proof of purchase to validate a warranty claim, we ask that the customer reply within five days to let us know they’re pursuing the necessary information.  If we do not hear from a customer within the five-day window a representative is authorized to close that specific case. After that point a customer can open a new case number and reference the old case in their claim.  This process ensures we do not keep old cases open and unresolved indefinitely.  We maintain clear, precise and secure records for support requests and can access old case information quickly and accurately. 
    Do you have questions for our Support Super-Sleuth? Submit your burning questions today, by sending a PM to one of the forum Admins, and stay tuned for more installments each week.
    I work for HP, supporting the HP Experts who volunteer their time and technical knowledge to help others.
    --Say "Thanks" by clicking the Kudos Star in the post that helped you.
    --Please mark the post that solves your problem as "Accepted Solution"

  • Sending Outlook Meeting Requests through Outlook using JSP?

    Hi all,
    I'm trying to develop a web application that's able to invoke the Create New Meeting Request dialog from the client's Outlook (they are using Outlook 2002/2003), and populate some data from server-side into the Meeting Request, so that users can customize the Request if necessary and send it out.
    Have looked at a few solutions as follows:
    1) HTML's mailto
    This is not good, coz the body can only accept plain text, whereas I need to be able to send HTML text (which Outlook can accept).
    2) Outlook View Control
    This was more hopeful, as I was able to invoke the new Meeting Request dialog. However still no way to send my data to the Meeting Request :-(
    Basically, what I need is to be able to send a customized Meeting Request through some means, like for example getting Outlook to do it like the above, or sending out via some Java APIs (do they exist?)
    Any ideas if the above is possible at all? Or if there are other ways to do this, other than relying on Outlook?
    I'm open to any suggestions, even commercial solutions, since I'm quite urgently in need of options.
    Note that I can't connect direct to Exchange (there are some solutions for doing that), because of some security issues which doesn't allow me to connect to the Exchange Server.
    Thanks in advance for any advice!

    Hi whartung,
    Thanks for the reply! Appreciate it.
    I think what you are suggesting is exactly what Outlook View Control is. Unfortunately, as I've mentioned, it seems that Microsoft did not give it sufficient controls to be able to pre-populate a new Meeting Request. You can only invoke the Outlook UI to create the Meeting Request, but there's no APIs to populate the new Meeting Request.
    Have however found a possible alternative in the meantime:
    Outlook supports iCalendar files which is a standard for calendaring information storage, and it is able to process a Meeting Request from an iCalendar file which contains details of the Meeting Request.
    So what I'm looking to do is this:
    1) Create the iCalendar file in the backend with Java.
    2) Send an email to the user(s) who is intended to receive the Meeting Request, with the iCalendar file attached.
    3) User clicks on the iCalendar file, which prompts them to process the Meeting Request.
    Somewhat indirect, but gets the Meeting Request across, and all the 3 steps are actually possible.
    Furthur to this, it opens up the possibility of sending Outllook Contacts (which supports iCard format) through similar mechanisms as well!

  • Where is the continue support request form situate...

    Hi there i have just paid 5.74 for a premium account shows that it has been debited and said that i had premium account, it wont let me make a group video call and i cant find the contact support request form anywhere PLEASE can anyone help me.....thankyou in advance

    Whilst trying to buy a premium subscription package from Skype, I erroneously ticked the US + Canada box, when I wanted unlimited Europe....result....after two days of faffing about, Ive had to pay for an additional 'unlimited Europe' package...without being able to transfer the credit from the wrongly bought US + Canada package!!!
    Why does Skype make their site so user 'unfriendly?!'
    I've had to scroll laboriously through many pages to try and get a refund for the first premium package...skype will take your money quickly enough...why cant they just have a 'request cancellation/refund button on the accounts page?  it doesn't make any sense....and it causes loads of hassle....if anyone out there has an easy/any way to get my money back...please get in touch

  • I cannot set up my emails it keeps saying This account may not be able to send or receive emails do you still want to say, what am I doing wrong?

    I am trying to set up my emails - and when I sent a test it went to my old IPhone - when I re put all the information into my new phone it says This account may not be able to send or receive emails do you want to  save.
    What am I doing wrong?

    Good morning to all.
    Well I spent many hours last night trying to get my Mail going on my iPad. I phoned Yahoo. After listening music for 3/4 of hour, they gave me so called advise, which I had already tried 25 times. I exchanged emails with Apple support team. They said I did not have support arrangement, so they could not help me unless I buy one time support that costs $30.
    I can do emailing through Safari, but It is not up to current standard after I am so used to using "Mail" feature on iPad.
    I am now in a desperation state, so I am thinking to buy one time support from Apple.
    Just so someone might be thinking about Downloading Yahoo app for Mail, you should know it would not help me because my iPad iSO is 5.1.1. It has to be iSO 6.0 or higher. So I thought rather than spending $30 on one time support from Apple, I just trade in my iPad to get newer iPad.
    Is there anyone out there who might save me $30?   Thank you everyone for thinking about my problem.  BcCanip

Maybe you are looking for

  • SQL Reporting services installing sharepoint mode - Error while installing

    Hi I have SharePoint 2013 environment and now i am trying to install SSRS sharepoint mode. I use SQL server enterprise version 2012 SP1. While installing this i got and error at the end. TITLE: Microsoft SQL Server 2012 Service Pack 1 Setup The follo

  • Acrobat Pro X crushes just after opening (Mac OS 10.7.5)

    Hi! I just bought Adobe Creative Suite 6, everything is fine but Adobe Acrobat Pro X that crushes immediately after opening. It is updated to the last update and I have Mac OS 10.7.5. Does this problem disappear moving to Maverics? I had problems fro

  • Cannot connect Ipod to Itunes, error messages

    I just unpacked my brand new Ipod Touch 16 Gb, in version 1.1.2. I have the most serious problems to get a reliable connection to ITunes. In 1 case out of 20 it works, but usually I get a couple of error messages: a) itunes could not connect to Iphon

  • MfE Double Appointments

    Hi There, I have a Nokia E51-1, that I use MfE for synchronization with Outlook on my laptop. My problem is that ever since I started doing this, all my appointments in the calender have been doubled both in Outlook and on the phone (Kinda like clone

  • Streams capture aborted in 9.2

    Good Day , Streams Capture process was aborted. This is the trace file Oracle9i Enterprise Edition Release 9.2.0.1.0 - Production With the Partitioning, OLAP and Oracle Data Mining options JServer Release 9.2.0.1.0 - Production Windows 2000 Version 5