Is it possible to ask for a replacement

is it posible if i ask for replacement of ipad mini with retina,
if i said that i am not satisfied with the battery life of the unit they gave me..

Take it to an Apple Store for evaluation.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/http://www.apple.com/retail/geniusbar/
 Cheers, Tom

Similar Messages

  • I've had trouble with my Macbook since the first month I bought it. I've replaced the hard drive 3 to 4 times. Now some programs won't work or shut off by itself. Is it possible to ask for a complete exchange of products?

    I've had trouble with my Macbook since the first month I bought it. I've replaced the hard drive 3 to 4 times. Now some programs won't work or shut off by itself. Is it possible to ask for a complete exchange of products?

    This may help you: http://store.apple.com/us/help/returns_refund
    It would appear that you can ask for an exchange but it doesn't specify any time frame... Hopefully someone more knowledgeable can add to this.
    By the way, if you've replaced the drive so many times, perhaps there's something else going on elsewhere.

  • Going to an apple store and asking for a replacement

    Hi
    Is it possible for me to go into my local apple store and ask for my iPod Touch 2nd Generation to be fixed?
    It has lasted me a good amount of years and it has finally started to die, I was wondering if I could go into the store and ask for a replacement for a knocked off fee. I've been told by a few people that the above method can be done in a store, I was checking if I could get online clarification if this was true.
    Also could it have the option to be replaced with a later generation for a slighty raised fee?
    Thanks
    All help appreciated.

    Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
    Apple - iPod Repair price
    Likely not worth it for a 2G iPod
    Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • Can I ask for a replace meant of iMac since yjere is a failure of one part every month. Last month lcd replied now optical drive.

    Can I ask for a replace meant of iMac since yjere is a failure of one part every month. Last month lcd replied now optical drive.
    Imac 27".
    i do not like the idea of repairing every month.
    Feel the imacs supplied to India are sub standard ones

    Folks have reported that the Apple policy is three major component failures and the Mac is replaced. For the first two the Mac is repaired. Apple would not risk alienating its customers from one of the most populated nations in the world, so its time to stop the "discriminating against the poor Indians and selling us sub-standard Macs" routine. Occasionally the universe aligns just right for there to be a Mac lemon. Folks in every country have experienced lemons. It is the hazard of manufacturing millions of Macs with even more millions of parts, all produced by different parts suppliers. And it is why the manufacturer's warranty exists.
    Speak to the vender about a replacement. If necessary call Apple Care and request that your warranty service call be escalated to Customer Relations. Politely, but firmly, explain the situation and stand your ground that the solution to make you a happy customer is to have the Mac replaced. Don't make threats, mention lawyers or claim that Apple discriminates against Indians. If you do, you will have lost your case and Apple will then work with you from a distance and follow it policies and procedures to the letter, regardless of whether it makes you happy.

  • My wrt160n is starting to have a lot of problems.. should i ask for a replacement??

    i had no problems before with this router. but lately i'm noticing a lot. first, it started to reset itself. all my setting went back to default and was configured for open access (unsecured wireless connection). this happened a few times last week. i had to configure my settings again and again and again.
    second, my wrt160n wifi LEDs keeps on blinking. even when no wifi devices are accessing it. i checked the client table on the setup page and i see no devices listed. how come the wifi LEDs are still blinking??
    third, i noticed that my bittorrent dl speed went down. i can't reach top dl speed unlike before. and my network connection on bittorrent is always red or orange. it takes a long time before it turns green(Network OK). i'm actually downloading an episode of heroes right now with hundreds of seeders and peers and i'm only getting 15kB/s!! i had way less seeders before and i still get top dl speed. now with even more seeders I GET LOWER DL SPEED!! EVEN WHEN THE NETWORK CONNECTION ALREADY TURNED GREEN.. WHAT THE HELL??!!
    can someone please tell me if my wrt160n router is already defective?? i already tried upgrading the firmware, but nothing happened. is there any kind of setting i should be doing, or does it sound like my router is already defective and i should ask for a replacement??
    help please anyone..
    any help, info, and suggestions would be very much appreciated.
    thanks.

    richard804 wrote:
    It is not your router.  It is your ISP lowering the speed of your torrents.
    i don't think its my isp. i'm getting good results now from my router. i don't know how i did it but my router seems to be working fine now. i'm getting top dl speeds and it stopped from resetting itself.
    one last problem though. is it normal for the wireless lan LED to be blinking all the time even though there's no wifi device accessing it??
    it was'nt like that before. it never blinks when all our laptops are turned off. but lately it never stops blinking even with all the laptops turned off. i always check my client table at the settings page and i'm the only one accessing the router thru a wired connection (no wifi devices).
    does it sound like my router has a problem?? or is it normal for the wireless LED to be blinking non-stop??
    what do you guys think??
    tia.

  • The Elements 12 Mac disk works fin - I also have a Dell, and the Windows disk will not run at all, sounds like it's grinding, and is almost impossible to remove from the hard drive.  I cannot find any place to tell me who to CALL to ask for a replacement!

    The Elements 12 Mac disk works fine - I also have a Dell, and the Windows disk will not run at all, sounds like it's grinding, and is almost impossible to remove from the hard drive.  I cannot find any place to tell me who to CALL to ask for a replacement!

    Hi Samcat,
    You can use a download instead of the disk as an alternative: Adobe - Download free trial version Adobe Photoshop Elements 12 | Adobe you can license with your serial
    Please test the disk in another windows machine to check if it's caused by the drive or the disk. If you tested with 2 drives please start a support case, i assume Adobe will only provide downloads at this point. They are the same as the trials. If you still need a disk you can burn the trial to a disk as a backup disk. Good luck!

  • At what point do I ask for a replacement...

    Ok, so I hope this isn't too rant-y or long-winded, but here goes:
    I've got a Rev A low end MacBook, bought JUST under 3 years ago, with AppleCare that has been having more than a few problems. Noticed the optical drive was giving me problems two weeks ago (not recognizing discs, ejecting anything being put in etc...) so I took it in last Wednesday. No symptoms showed up at the Genius Bar, so they noted that I had an issue and sent me home. Only to have the same thing happen immediately upon returning home.
    Thursday I bring it in, they say the optical drive needs to be replaced. W/ the iPhone launch on Friday, it's not ready for pickup until Saturday. I pick it up, bring it home, SAME issue starts occurring. I bring it back in on Sunday, they replace the optical drive again, same day.
    Sunday night I decide I should attempt to upgrade to Leopard, thinking that might solve some of my issues. Install freezes halfway through, the computer is essentially a brick.
    I take it BACK in on Monday, and they determine I need a new hard drive. Have to order the part, might be a few days, etc...
    Today I get a call saying my computer is ready to be picked up, stop by whenever. I skip my lunch break to go to Apple, only to have them tell me "it's finishing a restore, should be five more minutes" Ok, I can wait. Ten minutes later I'm told the restore failed, it'll be at least a few more hours. I say I can come back tonight, no problem, they'll call when it's ready.
    This afternoon, I get a call saying the restore failed AGAIN. They think they need to replace the optical drive. I explain that that would be the 3rd optical drive of the week, maybe something else MIGHT be wrong? The genius says he needs to speak w/ his "head genius" and see what they have to say. This was three hours ago with no follow up call.
    So that's where I'm at right now. I've literally got THREE days left on my AppleCare, and while asking for a replacement does seem a little excessive given my warranty status, I AM still within my warranty period. I know all repairs are covered for three more months regardless of AppleCare, I had planned on owning this computer for at least another couple years, given it's history, I'm not sure I see it lasting more than a few months. I know it's not Apple's responsibility, but I'm really feeling jerked around here.
    So that's my ridiculously long story. More of a cathartic post than anything, any thoughts are appreciated.

    Called in this morning, was transferred around to a few people w/in the store, eventually got to a nice lady who told me "it looks like we'll be replacing your computer with a new white MacBook, since the hard drive was already replaced on your old computer, you didn't have any data to transfer over, so you can come by and pick it up anytime."
    I'll be heading over at lunch to see if this really isn't too good to be true. Definitely not going to push for a MBP or anything, a new white MB is definitely a HUGE step up from the original three year old MB.
    Looks like patience and generally not being an ******* finally paid off Thanks for the tips, advice and interest. Nice to have a place like this to share experiences!

  • Should i ask for a replacement

    I only get about 9 hours total out of the 12
    60%brightness,using safari listening to pandora, scrolling through facebook, and plenty of time idling (the screen is left on a page, for example pandora.com while i do homework, screen is still on but uses significantly less power since i'm not doing anything).
    It seems using facebook really drains my battery idk why
    Also, my download speeds are kind of wonky. I downloaded chrome once, took me 5 seconds. Couple hours later, i deleted chrome and reinstalled chrome, took me 15 minutes.

    as stedman1 said 14 battery cycles are a lot for 1 week, and won't be a good idea to use your computer in this way.
    Finding out how old your computer is and what you seam to be using it for i would say 9 hours is good, you are streaming a lot of data and for Facebook to get a file like video and photos is a lot of data well can be so would again have to download this and play it or show it meaning using a lot more power.
    So to go back to your question no i don't think you should ask for a replacement.
    Hope this helps, in the life of your computer and your self.

  • Should I ask for a replacement or stick it out with a third repair

    The first repair must have been August 8th or 9th. It had the moo issue, the lid creaked, and when I shut my computer down and closed the lid (after the screen went black) the indicator light would remain on and when I came back to the computer it would be searing hot.
    All they did was replace the fan with a Sunon fan. The night I received it, nothing changed. So I sent it in again. This was August 18th when they received it. They replaced the heat sink . I got it back on Thursday (just passed) and the lid was better for a day, it now creaks. It mooed, so I just did the SMC update (which fixed the mooing completely). The shutdown issue happen again too. And NOW, the whole right side of the trackpad's button is not only mushy, but nonresponsive. The right side just doesn't work. Should I send it in for yet another repair? Should I ask for a replacement? Should I be grateful it doesn't have the wretched Random ShutDowns? What's the concensus? I'm on holding with AppleCare now waiting for the next available representative (as I have been for the past 14 minutes).

    An update in case anyone is the least bit interested;
    I asked for the replacement. The lady (Ashley) transfered me to a technician or specialist or some other euphemism for second tiered employee named Tim. Tim suggested I go into an Apple Store and have them do the repair there. That night, I experienced the "waking from off syndrome" again and figured I'd have to mention this to them as well. Did that at the store and they decided they were going to send it off to Memphis yet AGAIN. Definitely not what I was told by Tim. He said they would fix it in store. He said they'd probably hold on to it for a few because they didn't have any replacement top cases to fix the trackpad button, but he said nothing of them sending it back into Flextronics (who, I'm convinced, are quite incompetent; they're the ones who broke the trackpad button). I know they're going to muck this up again. This time, I think they're going to replace the logic board. Illogical! I don't suppose it will help, but I could be wrong. Iffin' I experience another wake from off incident after I get the thing returned, what's the liklihood of Apple replacing my machine with a new MacBook (versus not replacing it or replacing it with a refurbished machine)?
    I'm fed up. Macs don't necessarily just work. They potentially frustrate.
    Sorry for the quasi rant

  • Ask for disks replacement or wait for Snow Leopard?

    I think I've lost the OSX Leopard disks (both of them) that came with my MacBook unibody.
    In a recent post I've read that it's possible to ask Apple for a replacement. But considering that I'm going to upgrade to Snow Leopard, are the original ones still necesary?
    Does the SL distro (the upgrade, I mean) contain, for instance, XCode or the Windows drivers for bootcamp?
    I also bought the iLife'09 upgrade .... [click in my mind and some minutes later] .... Ugh. Things are getting worse, I can't find that disk either. Ok, let's forget iLife for the moment.
    I'm using a TimeCapsule to backing up my Mac. AFAIU, if something goes wrong with my HD I can restore from the backup but I still do need the OS disks. Is that correct?
    Once I've installed SL, could the restore be done from within the SL disk making Leopard disk "obsolete"?
    Regards

    none of your SL questions can be answered here until snow leopard is officially released. that would be against forum rules and people who do have snow leopard already are still under NDA. but regardless of the answers I would certainly suggest you get the replacement disks. those install disks contain ilife that came with your computer and apple hardware tests which will be absent on a retail leopard or snow leopard disk. also, to restore your entire leopard system from a TM backup you will need a leopard install disk.

  • Is it possible to ask for consent for disclosure on secure e-mail?

    We are in the financial industry, plagued by many obscure and mundane regulatory compliance restrictions.  In order for us to send electronic documents out IronPort, the firm that handles our compliance states that the end user must consent to receiving this first, only electronically.  A phone call is not enough.
    So they want it so that our IronPort sends them an I Consent or a I do not Consent radio/button/link/ etc.. in an e-mail.  If an only if they "Consent", that they be taken to a page to log in and decrypt that e-mail.  For compliance purposes, we need to keep a record of those who consent to viewing disclosures and other documents electronically.
    I was thinking of changing the wording on the initial e-mail "You have recieved a secure e-mail" to add the regulatory required language that states, by downloading and reviewing this message, you automatically concent to ..." , etc..  Then using read reciepts we would be able to see if they opened the message, they obviously agree.
    Sounds good to me, but our compliance firm wants to see if we can do it the other way first.  Can IronPort send a radio button or an I agree / I disagree button?

    The ability to send a separate "Consent for Disclosure" email that proceeds the securedoc.html/secure envelope, is not possible.  It's just not built into the system.  You may want to file a feature request for that.
    In the interim, you can do like you suggested.  Like in the screenshot below, if you modify both the Encryption Envelope html/text body and use that instead of the System Default, then at least you can say you made a good attempt to satisfy that requirement.
    Here are the basic instructions:
    1.  Mail Policies > text resources > Encryption Notification Template (HTML) and Encryption Notification Template (TEXT)
    2.  Add whatever "Consent for Disclosure" your company wants
    3.  Then go to "Security Services > Encryption Profile" and select the new text resource templates that you created.
    4.  You can make the font/text red and a larger font so that it stands out.  You may want to even re-word the entire template as you see fit.
    Good luck.
    Let me know if you have questions.

  • Need an email address of iphone officials to ask for a replacement paper

    Hello from Turkey, while i was in the US i went to apple store for my pixel problem and they offered me to change my iphone with the new one, i changed it.How can i get a paper which indicates that i changed it, with the new and old IMEI numbers on it. I need that paper in order to change my old IMEI number with the new one to be able to use my new iphone in Turkey. If anybody has an official iphone email address please write it down to help me and the others who needs it, thank you in advance. cheers

    The Apple Stores do not have public email addresses nor does Apple technical support. If you need a copy of the service order that shows the exchange, you will need to call the Apple Store and ask, or perhaps try calling US Apple technical support; 1-800-694-7466. You'll have to use one of the various methods for calling a US 800 number from outside the country; Skype, for instance.
    Regards.

  • My 2013 15" retina macbook pro screen has a yellow tint, should i ask for a replacement?

    So yesterday i got my retina macbook pro 15 " and right away i noticed my worst fear ( since i previously had read some similar stories) my screen has a noticeable yellow tint specially on white tones, websites have a "newspaper look " to them, since i bought this computer because im starting web design in university in a couple of months i would say i'm pretty much ******, people say i shoud just calibrate it, but most people dont calibrate their screen, so it would be  a mess, my work would look good on my computer but ****** on other's people computer
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    Actually MOST People that work in all parts of the Design field DO Calibrate their screens. It is the only way to make sure what you are looking at on your computer screen will be the same on other design professionals screens and to the general public.
    Wherever you got the notion that Design professionals and or design schools of all types don't calibrate their screens is completely incorrect.
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  • New iBook with 4 hour battery life? should I ask for a replacement?

    after about two months of use, my iBook is only getting 4 hours of battery life, I've done everthing right with it, per apple's own instructions.
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    Please read the terms of use here about discussing policy on the link on the right hand side.
    4 hours is actually quite normal. There is a part of Apple's website which explains how to optimize battery life:
    http://www.apple.com/batteries/notebooks.html
    If after optimizing your battery you aren't getting satisfactory results, you can certainly try to take it to a service center to see if they will replace the battery to see if it is the battery or the power management of the computer.
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    6 hours was never "promised". Read this page carefully:
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    "Up to 6 hours." If it had said "Always 6 hours and if not, we'll warranty replacement" I'd say that would be a promise. But it does not.

  • Asking for receipt of read mail

    Can anyone tell me whether it is possible to ask for a receipt indicating that the person to whom u have sent mail has read it? I cannot seem to find this feature in the Mail program.
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    It is a hidden feature, and comes with several warnings:
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    it can only be done from the terminal, with mail shut down
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    (of course, using your correct email address instead of "you@address")
    To turn it off:
    defaults delete com.apple.mail UserHeaders
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