At what point do I ask for a replacement...

Ok, so I hope this isn't too rant-y or long-winded, but here goes:
I've got a Rev A low end MacBook, bought JUST under 3 years ago, with AppleCare that has been having more than a few problems. Noticed the optical drive was giving me problems two weeks ago (not recognizing discs, ejecting anything being put in etc...) so I took it in last Wednesday. No symptoms showed up at the Genius Bar, so they noted that I had an issue and sent me home. Only to have the same thing happen immediately upon returning home.
Thursday I bring it in, they say the optical drive needs to be replaced. W/ the iPhone launch on Friday, it's not ready for pickup until Saturday. I pick it up, bring it home, SAME issue starts occurring. I bring it back in on Sunday, they replace the optical drive again, same day.
Sunday night I decide I should attempt to upgrade to Leopard, thinking that might solve some of my issues. Install freezes halfway through, the computer is essentially a brick.
I take it BACK in on Monday, and they determine I need a new hard drive. Have to order the part, might be a few days, etc...
Today I get a call saying my computer is ready to be picked up, stop by whenever. I skip my lunch break to go to Apple, only to have them tell me "it's finishing a restore, should be five more minutes" Ok, I can wait. Ten minutes later I'm told the restore failed, it'll be at least a few more hours. I say I can come back tonight, no problem, they'll call when it's ready.
This afternoon, I get a call saying the restore failed AGAIN. They think they need to replace the optical drive. I explain that that would be the 3rd optical drive of the week, maybe something else MIGHT be wrong? The genius says he needs to speak w/ his "head genius" and see what they have to say. This was three hours ago with no follow up call.
So that's where I'm at right now. I've literally got THREE days left on my AppleCare, and while asking for a replacement does seem a little excessive given my warranty status, I AM still within my warranty period. I know all repairs are covered for three more months regardless of AppleCare, I had planned on owning this computer for at least another couple years, given it's history, I'm not sure I see it lasting more than a few months. I know it's not Apple's responsibility, but I'm really feeling jerked around here.
So that's my ridiculously long story. More of a cathartic post than anything, any thoughts are appreciated.

Called in this morning, was transferred around to a few people w/in the store, eventually got to a nice lady who told me "it looks like we'll be replacing your computer with a new white MacBook, since the hard drive was already replaced on your old computer, you didn't have any data to transfer over, so you can come by and pick it up anytime."
I'll be heading over at lunch to see if this really isn't too good to be true. Definitely not going to push for a MBP or anything, a new white MB is definitely a HUGE step up from the original three year old MB.
Looks like patience and generally not being an ******* finally paid off Thanks for the tips, advice and interest. Nice to have a place like this to share experiences!

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In what circumstance i can ask for replacement or full refund money when it is under warranty?

In what circumstance i can ask for replacement or full refund money when it is under warranty?

Other than the return period the Apple Store offers if you purchased from them, 14 days for most of the year and longer during the holidays, there is no official written policy on returning any Mac or getting a replacement. The official terms of the warranty is that Apple will repair a defective Mac.
If your Mac has suffered repeated instances of the same failure for which Apple has been unable to provide a permanent fix, in some cases Apple Customer Relations has agreed to replacing the Mac. This is taken solely on a case-by-case basis and only when there have been repeated failures and is absolutely not guaranteed. Otherwise Apple will repair the system as stated in the warranty terms. I've never heard of Apple authorizing a refund outside of their standard return period.
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My wrt160n is starting to have a lot of problems.. should i ask for a replacement??

i had no problems before with this router. but lately i'm noticing a lot. first, it started to reset itself. all my setting went back to default and was configured for open access (unsecured wireless connection). this happened a few times last week. i had to configure my settings again and again and again.
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richard804 wrote:
It is not your router. It is your ISP lowering the speed of your torrents.
i don't think its my isp. i'm getting good results now from my router. i don't know how i did it but my router seems to be working fine now. i'm getting top dl speeds and it stopped from resetting itself.
one last problem though. is it normal for the wireless lan LED to be blinking all the time even though there's no wifi device accessing it??
it was'nt like that before. it never blinks when all our laptops are turned off. but lately it never stops blinking even with all the laptops turned off. i always check my client table at the settings page and i'm the only one accessing the router thru a wired connection (no wifi devices).
does it sound like my router has a problem?? or is it normal for the wireless LED to be blinking non-stop??
what do you guys think??
tia.

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The Elements 12 Mac disk works fine - I also have a Dell, and the Windows disk will not run at all, sounds like it's grinding, and is almost impossible to remove from the hard drive. I cannot find any place to tell me who to CALL to ask for a replacement!

Hi Samcat,
You can use a download instead of the disk as an alternative: Adobe - Download free trial version Adobe Photoshop Elements 12 | Adobe you can license with your serial
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Should i ask for a replacement

I only get about 9 hours total out of the 12
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Take it to an Apple Store for evaluation.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/http://www.apple.com/retail/geniusbar/
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At what point do I ask for a replacement...

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