Is it possible to let Apple track my stolen/lost device?

Why apple can't track my iPhone 4s? I have the purchase receipt, original boxing, and the device is registered in my Apple ID, it was stolen two months ago and iCloud is useless since the guy can erase the phone and set it with his own ID, I mean I bought the phone including all of it's features, and GPS is one of them, and Apple as the maker can track their own devices..

Apple has no more ability to trace an erased phone, or one with GPS turned off than you do. Apple are not a law enforcement agency and do not keep records of who owns what devices and where they are. Privacy laws prevent that sort of activity.
Other phone manufacturers do not track stolen phones either, but just like Apple, some provide services which can assist you in locating a lost device. However technical limitations prevent these services from being guaranteed to find a stolen device.

Similar Messages

  • Why cant apple track my stolen iphone if it connects to the internet after reset. the IMEI number stays the same so i dont understand why they just dont shut it off and call me and the police to inform me about the whereabouts of the phone

    Hi, my iphone was stolen around a month ago. After the phone popped up on find my iphone in central london the police decided to be really helpful and instead going to get it they closed my case. Since then it has been offline because the "lovely" individual who stole it obviously reset it. I was just wondering why doesnt apple track phones through the IMEI number. The number stays the same, so if the phone connects to the network they should be able to know that its my stolen iphone. I just dont understand why they dont do that. They have a huge ecosystem, and if someone signs in to my iphone with their itunes account (which they pretty much have to in order to use most of the phones features) the IMEI number gets associated with that perticular account. Would it not be possible for them to realize that its my stolen phone?
    Thanks to anyone that answers.

    Your carrier can lock the IMEI number, try contacting them. At least you'll have the satifsaction of knowing the theif can't use it anymore. My guess is Apple doesn't block IMEI numbers because they don't want someone selling a phone without record, and then reporting it stolen and causing problems that way. But that's just a guess, I feel for ya. Good luck either way, if it's a locked phone you should be able to call the carrier it's locked to and have the IMEI blocked.

  • HT1689 Can Apple track a stolen iphone 4?

    I recently had my iphone stolen and I have it registered online. Is there any way to track a stolen phone through apple's website.

    Can they?  Possibly.
    Will they... not a chance in heck.
    Try a search or the more like the section.

  • Can apple track a stolen iphone 5

      i just lost my iphone today and find my iphone says my phone is offline. does that mean that my iphone is off?

    I am sure that when compelled by the legal system that they can track them.
    As a matter of policy, Apple does not track iphones for individuals, nor do they do so without request from law enforcement.
    From Apple:
    "Apple does not have a process to track or flag lost or stolen product,"
    http://support.apple.com/kb/HT2526

  • Can apple track down my lost or stolen ipod touch?

    is there any way apple can track down my lost or stolen ipod touch?

    No, but if you have activated Find my Iphone/ipod on it then you could have a small chance of locating it if it is around alot of wifi hot spots.

  • How possible is it to track a stolen blackberry throug PIN & IME

    Guys, I need a guide on how to use PIN & IME to track a stolen blackberry irrespective of SIM inserted in to the phone.
    Thanks.

    Very little.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Can apple track a stolen phone with the imei number?

    I'm hoping someone can answer this and help.  My iPhone 4 was stolen in transit to a buyer.  I am trying to figure out the best course of action to locate it, if that's possible.  Thanks!

    .k.austin. wrote:
    Thanks, Karen + Michael.  This was a phone I had wiped clean and unlocked so I could sell it... so I personally cannot track it.  I was just hoping the IMEI number could be tracked by Apple. 
    Note to anyone else selling -- DON'T SELL TO RUSSIA!  What a mess.
    Are you saying you didn't ship it insured...?

  • Can apple track a stolen iphone

    can my stolen iphone be traced

    True, Apple can't-but with the IMEI theoretically the police could - however in reality they won't as it too much bother unless the theft is related to something serious.
    Sigh,
    Shawn

  • How hard is it to track a stolen/lost ipod

    Don't have "find my iPhone" app on the device.

    You do not need the a[[ but you did needed to have turned on FinfMyiPod in Settings>iCloud ad wifi is on and connected. Go to iCloud, sign in and go to FIndMyiPhone
    If the iPod had beeb restored the Find feature is permenentely deleted.
    Apple will do nothing
    Change the passwords for all accounts used on the iPod and report to police.

  • Will apple replace a stolen/lost ipod?

    I have a warranty on it, but I cant find what it covers.

    laurathebestest wrote:
    I have a warranty on it, but I cant find what it covers.
    Like most all warranties on most all products, it covers manufacturer defects.

  • Is it possible to track a stolen ipods usage via serial number

    Is it possible to track a stolen ipods usage via serial number

    No. The SN will only help identify the iPod as yours if it is recovered
    - If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
    - You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the iPod and report to police
    - There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
    - Apple will do nothing without a court order                                                        
    Reporting a lost or stolen Apple product                                               
      - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • Possible to track a stolen laptop ?

    Is it possible to track a stolen laptop ?
    My Macbook Pro has been stolen and I am wondering if there is any way Apple can track if it is being used and by whom. I am guessing that when the thief (or whoever buys the laptop) signs on to the Apple server and quotes the number on the bottom then this information is recorded. I would like to get my computer back so I can carry on using it for my photography.

    Sorry to hear about that -- I haven't used that service, but have never had problems with UPS or FedEx...although I know those are a lot more expensive in Europe than here....
    Sorry about your loss. Apple does not track serial numbers either, except as they relate to repairs, they don't track who owns what when - macbooks change hands frequently within groups of friends, passed on through family members, or eBayed....they do not track anything for legal purposes.

  • Whats better for my mbp 2013 retina in the long run? Keep it plugged in as much as possible or letting the battery hit 10% and then recharge it?

    Whats better for my mbp 2013 retina in the long run? Keep it plugged in as much as possible or letting the battery hit 10% and then recharge it?

    Odd you ask that, since both are HORRIBLE,   ... especially often draining your battery low.
    General consideration of your MacBook battery
    Contrary to popular myths about notebook batteries, there is protection circuitry in your Macbook and therefore you cannot ‘overcharge’ your notebook when plugged in and already fully charged.
    However if you do not plan on using your notebook for several hours, turn it off (plugged in or otherwise), since you do not want your Macbook ‘both always plugged in and in sleep mode’.
    A lot of battery experts call the use of Lithium-Ion cells the "80% Rule", meaning use 80% of the full charge or so, then recharge them for longer overall life. The only quantified damage done in the use of Lithium Ion batteries are instances where the internal notebook battery is “often drained very low”, this is bad general use of your notebook battery.
    A person who has, for example, 300 charge cycles on their battery and is recharging at say 40% remaining of a 100% charge has a better battery condition state than, say, another person who has 300 charge cycles on their battery and is recharging at say 10-15% remaining on a 100% charge. DoD (depth of discharge) is much more important on the wear and tear on your Macbook’s battery than the count of charge cycles. There is no set “mile” or wear from a charge cycle in specific. Frequent high depth of discharge rates (draining the battery very low) on a Lithium battery will hasten the lowering of maximum battery capacity.
    All batteries in any device are a consumable meant to be replaced eventually after much time, even under perfect use conditions.
    If the massive amount of data that exists on lithium batteries were to be condensed into a simplex, helpful, and memorable bit of information it would be:
    1. While realistically a bit impractical during normal everyday use, a lithium battery's longevity and its chemistry's health is most happy swinging back and forth between 20% and 85% charge roughly.
    2. Do not purposefully drain your battery very low (10% and less), and do not keep them charged often or always high (100%).
    3. Lithium batteries do not like the following:
    A: Deep discharges, as meaning roughly 10% or less on a frequent basis.
    B: Rapid discharges as referring to energy intensive gaming on battery on a frequent basis (in which case while gaming, if possible, do same on power rather than battery). This is a minor consideration.
    C: Constant inflation, as meaning always or most often on charge, and certainly not both in sleep mode and on charge always or often.
    From Apple on batteries:
    http://www.apple.com/batteries/notebooks.html
    http://support.apple.com/kb/HT1446
    "Apple does not recommend leaving your portable plugged in all the time."
    Keep it plugged in when near a socket so you keep the charging cycles down on your LiPo (lithium polymer) cells / battery, but not plugged in all the time. When not being used for several hours, turn it off.
    DoD (depth of discharge) is far more important on the wear and tear on your Macbook battery than any mere charge cycle count.  *There is no set “mile” or wear from a charge cycle in general OR in specific.    As such, contrary to popular conception, counting cycles is not conclusive whatsoever, rather the amount of deep DoD on an averaged scale of its use and charging conditions.
                              (as a very rough analogy would be 20,000 hard miles put on a car vs. 80,000 good miles being something similar)
    *Contrary to some myths out there, there is protection circuitry in your Macbook and therefore you cannot overcharge it when plugged in and already fully charged
    *However if you don’t plan on using it for a few hours, turn it OFF (plugged in or otherwise) ..*You don’t want your Macbook both always plugged in AND in sleep mode       (When portable devices are charging and in the on or sleep position, the current that is drawn through the device is called the parasitic load and will alter the dynamics of charge cycle. Battery manufacturers advise against parasitic loading because it induces mini-cycles.)
    Keeping batteries connected to a charger ensures that periodic "top-ups" do very minor but continuous damage to individual cells, hence Apples recommendation above:   “Apple does not recommend leaving your portable plugged in all the time”, …this is because “Li-ion degrades fastest at high state-of-charge”.
                        This is also the same reason new Apple notebooks are packaged with 50% charges and not 100%.
    Contrary to what some might say, Lithium batteries have an "ideal" break in period. First ten cycles or so, don't discharge down past 40% of the battery's capacity. Same way you don’t take a new car out and speed and rev the engine hard first 100 or so miles.
    Proper treatment is still important. Just because LiPo batteries don’t need conditioning in general, does NOT mean they dont have an ideal use / recharge environment. Anything can be abused even if it doesn’t need conditioning.
    Storing your MacBook
    If you are going to store your MacBook away for an extended period of time, keep it in a cool location (room temperature roughly 22° C or about 72° F). Make certain you have at least a 50% charge on the internal battery of your Macbook if you plan on storing it away for a few months; recharge your battery to 50% or so every six months roughly if being stored away. If you live in a humid environment, keep your Macbook stored in its zippered case to prevent infiltration of humidity on the internals of your Macbook which could lead to corrosion.
    Considerations:
    Your battery is subject to chemical aging even if not in use. A Lithium battery is aging as soon as its made, regardless.
    In a perfect (although impractical) situation, your lithium battery is best idealized swinging back and forth between 20 and 85% SOC (state of charge) roughly.
    Further still how you discharge the battery is far more important than how it is either charged or stored short term, and more important long term that cycle counts.
    Ultimately counting charge cycles is of little importance.  Abuse in discharging (foremost), charging, and storing the battery and how it affects battery chemistry is important and not the ‘odometer’ reading, or cycle counts on the battery. 
    Everything boils down to battery chemistry long term, and not an arbitrary number, or cycle count.
    Keep your macbook plugged in when near a socket since in the near end of long-term life, this is beneficial to the battery.
    In a lithium battery, deep discharges alter the chemistry of the anode to take up lithium ions and slowly damages the batteries capacity for the cathode to transport lithium ions to the anode when charging, thereby reducing max charge levels in mAh. In short, radical swings of power to lithium cells disrupts the chemical ecosystem of the battery to hold charges correctly which likewise impedes the perfect transfer of lithium ions both in charging and discharging.  In charging your lithium battery, lithium ions are “pushed uphill” (hard) to the anode, and discharged “downhill” (easy) to the cathode when on battery power. Deep discharges, damages this “upward” electrolyte chemistry for the battery to maintain a healthy charge and discharge balance relative to its age and cycles.
    Optimally, in terms of a healthy lithium battery and its condition, it is most happy at 50% between extremes, which is why low-power-drain processors such as the Haswell are ideal on lithium battery health since a partially charged battery with a low-drain processor has, in general, much more usage in hours
    Battery calibration, battery memory, battery overcharging, battery training, …all these concepts are mostly holdovers from much older battery technology, and on older Apple portable Macbooks ranging from early nicads, NiMh and otherwise; and these practices do not apply to your lithium battery and its smart controllers.
    Calibrating the battery on older Apple portable Macbooks with removable batteries.
    http://support.apple.com/kb/PH14087
    There is no calibration of current Apple portable Macbooks with built-in batteries.
    http://support.apple.com/kb/ht1490
    There is no battery calibration with current Apple portable Macbooks with built-in batteries. Lithium batteries have essentially a 0-‘memory’, and all such calibration involve the estimations fed to the system controller on the SOC (state of charge) of the battery over long periods of time as the battery degrades. The software based battery controller knows the battery's characteristics, or SOC and adjusts itself. This is why there is both no need and purpose to periodically deeply drain your macbook battery, since it doesn’t affect the characteristics of the battery, and further still deep discharges are something you should not do on purpose to any lithium battery.
    From BASF: How Lithium Batteries work
    https://www.youtube.com/watch?v=2PjyJhe7Q1g
    Peace

  • Why is it not possible to install apple remote desktop (from appstore bought earlier) on my new imac 21?

    why is it not possible to install apple remote desktop (from appstore bought earlier) on my new imac 21?

    hello Dahveed, thanks for your reply, i solved it with the help of the migration assistant from another mac - now it works (but before as more info: for my new imac it was not possible to install apple remote desktop from appstore (the install-button not available, the same as installed already...) - and i don't know why...? - is it possible that the reason is the number of owned macs?)

  • How do I let Apple know there is a print problem since the latest update?

    Hi,
    I am unable to print since I installed the latest version of Mac OS X 10.5.7 over the weekend. I use a Lexmark X5470 all-in-one printer. I had the same problem when I switched from Tiger to Leopard until Apple produced a patch. I tried it on both of my computers and I have the same problem on both.
    How can I let Apple know that the same problem has occurred with the latest Mac OS X 10.5.7 update?
    In the printing window I get two messages. The first says the there is a color missing , to delete and re-install the driver. The second, There is a problem communicating with the printer. Make sure the printer is powered on and connected to the computer. Delete or stop the job and try again.
    Thank you for your help!

    Allanfrance wrote:
    Hi Nerowolfe,
    I contacted Lexmark, it was them who told me to let Apple know about this problem. They were not aware of the 10.5.7 update????
    That probably explains it. Sometimes a minor bug in 3rd party software becomes a problem after a system update catches it.
    From all that I know (which is not much) it is not a problem that is specific to my macbook or g5. I will try to post the issue in bugreport.
    They usually let you know if it has been previously reported and eventually, the disposition of the request.
    You might try uninstalling and reinstalling the printer.
    Did you use the full combo manual download? That would be another thing to do - you can reapply it over the one you have.
    Also run DU and repair permissions before and after any update.

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