Is saprouter required for help desk
To whom it may concern;
I need to know if I have to install saprouter for solution manager help desk configuration. There isn't a good guide on how to do this!
Please help!
Thank you,
Hi Karim,
SAP router set up is not required for service desk config....in case of remote support via MS netmeting or so on Sap router is required....
Check this below Pdf on SMD where slide 3 and slide 46 has pics depicting the usage of Sap router in the landscape..
http://www30.sap.com/korea/services/pdf/7_Solution%20Manager%20Diagnostics.pdf
I would check if we can get to some guide for its installation.
Br,
Sri
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Hi,
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I have been cheked mail server is UP and i am able to send mail through FIMService account.
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and Eventviwer Error Below:
The error page was displayed to the user.
Details:
Title: Unable to send security code
Message: Unable to send a security code. Please contact your help desk for assistance.
Source:
Attributes:
Details: Microsoft.IdentityManagement.CredentialManagement.Portal.Exceptions.OneTimePasswordDeliveryException: ValidationError:UnableToSendSecurityCode ---> System.ServiceModel.FaultException: ValidationError:UnableToSendSecurityCode
at Microsoft.ResourceManagement.WebServices.SecurityTokenServiceClient.RequestSecurityTokenResponse(Message request)
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at Microsoft.IdentityManagement.CredentialManagement.Portal.Common.ResetProxy.GetChallenge(String domain, String userName, ChallengeContext gateChallengeResponse)
at Microsoft.IdentityManagement.CredentialManagement.Portal.Common.ResetProxy.GetNextChallenge(String domain, String userName, ChallengeContext gateChallengeResponse, FaultExceptionHandlerDelegate faultExceptionHandler)
--- End of inner exception stack trace ---
at Microsoft.IdentityManagement.CredentialManagement.Portal.Common.ResetProxy.GetNextChallenge(String domain, String userName, ChallengeContext gateChallengeResponse, FaultExceptionHandlerDelegate faultExceptionHandler)
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at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
CorrelationId:
RequestId:
ErrorCode: 3013
CaughtTime: 05/02/2014 08:43:26
Web Portal: FIM Password Reset Portal
Session Id: 21uppbuy3vutsm55sytd4b55
Regards
Anil Kumar
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