Is there a spave in 'creative cloud'

Is there a spave in 'creative cloud' where I can have any picture available with my laptop from any location (picture save f.i. with my desktop). Up to now I Always save om my destop and when I needed the picture on a other location I copy/paste to my laptop

Creative Cloud Help | Browse, sync, and manage assets

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Is there a penalty if Creative Cloud is canceleld within 30 days of ordering?

Is there a penalty if Creative Cloud is canceleld within 30 days of ordering?

From the Creative Cloud FAQ
Can I return my Creative Cloud membership?
If you purchase a membership directly from Adobe, you can return Creative Cloud within the first 30 days and get a full refund by calling your regional Adobe customer service center. The return process can differ for various countries or regions. Learn more about returning products in North America or Europe and Asia/Pacific.
If you purchase a membership from a retailer or online store and have not redeemed it within the first 30 days of purchase, you can return it to the retailer or online store for a full refund. If you have redeemed your membership within the first 30 days, you must call Adobe Customer Service for your refund.

Is there any way the Creative Cloud desktop app can indicate which Market items have already been downloaded?

Hi, I'm not sure whether this is a general issue with the Creative Cloud desktop app, or something is going wrong with my installation, but I receive seem to receive no indication that I have already downloaded an item when I open CC --> Assets --> Market. Looking in my Libraries, I now find some items I've downloaded up to 4 times. Is there some indication I am missing? Is my installation of CC desktop messed up? Or should I suggest that there should be some indication of whether an item has been downloaded or not on that Market page in the app? Even when I go specifically to downloaded items, none of those items has the cloud with the arrow icon grayed out. The only time that icon grays out is when I download the item and keep that page/window open to download other items. As soon as that page/window is closed, the next time I open it, all icons are no longer grayed out, so I no longer have a clue as to what I downloaded unless I open my libraries in my browser. Seems a bit primitive.

Hi Elba, Thank you for your time and effort in researching this. Unfortunately, the above method you describe is more than a little awkward. When one shows the Downloaded window, as you illustrate, that greys out all the individual categories. So, if I were looking for brushes, I'd have to check if I already had it by going to the downloaded window, then navigate back to brushes by first going to Featured or Recent, and then to Brushes, (even All Categories is not clickable, though it looks active). I'd also need to have a very, very good memory, or be going back and forth very often, with how close some brushes appear, and how similar their names are.
Instead, in a browser window, I go to my library from my adobe.com page, so I can see what brushes I have while the window where I can download brushes is open:
However, this still seems awkward to me. Adobe could grey out the icons to indicate they had already been downloaded, while still allowing them to be clickable and downloadable. I guess more code would be needed. I see examples of this every day in both Apple's app store, and Google's play store. For that matter, even the Adobe CC desktop app itself informs me of what Desktop Apps I have installed on each computer, and even whether they need to be updated. I guess, though, the situation for all of those is a bit different, not being quite so cloud-based.

Is there anyway in stop creative cloud flattening files

hi
i downloaded this app but note after using it and saving work to created cloud the artwork created in no loaded editable at all on PS touch or abobe photoshop on a PC is there anyway in which i can get refund for this as i feel that this app is very mis leading.

Please try Share > Upload to Creative Cloud (entry only available if Sync is Off!) and choose format = PS Touch (psdx).
On a desktop browser download the file as psdx.
Install the "Touch App Plugins" from https://creative.adobe.com/ and open the psdx in Photoshop.

Whats the slowest MAC out there that can run Creative Cloud?

I was wondering what the slowest MAC out there is that can run Creative Cloud?

On the new install with a default Logic Project, kernal_task (activity monitor) shows 600% CPU usage when ideling (no audio or midi playing.
Logic using 600% or total CPU at 600%?
If it's total CPU usage and not Logic itself.. check for a runaway mdworker routine... caused by a spotlight bug thats been longstanding and never totally fixed... Resolve by stopping the MDworker routine and then exclude all drives from spotlight.. and add back in just the system drive. Wait a couple of hours for spotlight to properly reindex the system drive and then test with Logic to see if CPU usage drops down to normal levels...
If it's Logic that is using 600% then something very weird is going on that is specific to your system or install as that simply isn't normal behaviour even with using just the internal hardware and CoreAudio.

Is there a way with Creative Cloud to download CS5.5 Programs

I'd like to install After Effects 5.5. Is this possible? (The screen resolution requirements for CS6 + CC exceed the pixels I have on my display.)
Thanks!
Jon

No.
Creative Cloud is for CS6 and later.

Is there an alternative to Creative Cloud as I lack internet 6 months of the year?

In the past one could purchase a program (Page Maker/ In Design etc) and run it while not connected to the internet. I cannot see how one can use the CC option and I am just switching from XP to Windows 8 which will not run Page Maker. Any suggestions other than looking for a second hand copy of In Design?

You can still purchase CS6 versions of Adobe software.
Purchase CS6 products:
http://www.adobe.com/products/catalog/cs6._sl_id-contentfilter_sl_catalog_sl_software_sl_c reativesuite6.html
Trial versions are also available if you want to try before you buy.
http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
http://prodesigntools.com/adobe-cs6-direct-download-links.html

Creative Cloud for Teams - second computer will only install as trial version

Hi there
My company purchased Creative Cloud for Teams. I use a Mac at work and have installed it without any problems there. However at home i use a PC (Windows 7) and i have tried several times to sign into my Creative Cloud account and download programs so i can work at home but each time it will only load the programs as trial versions.
I have tried several troubleshooting options with no luck:
Clicked sign in on the trial window - but it just asks me for a serial number which i obviously dont have.
I asked my work IT dept to delete and resend my seat invitation which they did but it didnt fix the issue.
I asked my work IT dept to check with the reseller we bought Creative Cloud for Teams from whether there were any restrictions or settings which wont allow to install on a second computer but they said it should be fine.
My team mates at work have installed it on their home Macs without a problem, it seems to be only a PC issue.
I have had CS6 on my computer previously but uninstalled it all in case this was causing the conflict - but it didnt fix the CC issue.
I have uninstalled and used the Adobe Cleaner tool, then reinstalled but this didnt work - the trial days still kept counting down.
I uninstalled again, used a Registery cleaning tool (cleaned registery, temp files, browser temp files etc), used the Adobe Cleaner tool (just to make it extra clean), and removed all traces of Adobe from my machine. I reinstalled Creative Cloud Application manager, installed Acrobat to try it out. This time the trial days have gone back to 30 (rather than zero). I clicked on the "sign in" button, it signs me in but still asks for a serial number.
I tried contacting Adobe via the chat channel but was told after some time that i would need to speak to Tech Support. My dealings with Adobe Tech Support in the past haven't been the most fruitful, so i thought i would ask the forum as my last desperate attempt to solve this problem.
Any and all suggestions welcome.
Thanks!

Hi,
Reset the hosts file:
Windows
Choose Start > Run, type %systemroot% \system32\drivers\etc, and then press Enter.
Right-click the hosts file and select Open. Select Notepad for the application to open the hosts file.
Back up the hosts file: Choose File > Save As, save the file as hosts.backup, and then click OK.
Search the hosts file for entries that reference activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
Save and close the file.
Mac OS
Log in as an administrator to edit the hosts file in Mac OS.
In a Finder window, choose Go > Go To Folder.
Type /etc.
Select the hosts file and open it.
Back up the hosts file: Choose File > Save As, save the file as hosts.backup, and then click OK.
Search the hosts file for entries that reference activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
Save and close the file.
Regards,
Romit Sinha

Adobe Creative Cloud Desktop causes PC to hang

Hi there,
Up to yesterday, Creative Cloud Desktop (CCD) was working fine. However, yesterday when I tried to run it, it would cause my whole system to hang. All my apps would start working. I've tried the following:
1) Stop all running applications and just run CCD. PC hangs and nothing works.
2) Uninstall CCD and reinstall. CCD install bar would run to about 98% and then cause my PC to hang.
3) Tried installing CCD with "Run As Administrator", same result at (2).
4) Stopped my anti-virus and tried (2) and (3), same result at (2).
Anyone else experiencing this? I am running on Windows 8 Pro 64-bit. Other Adobe applications are working fine, i.e. Photoshop CC and Lightroom 5.
Would appreciate any help on this matter as I need to install Acrobat.
Thanks!

Hi AdobeDonutGeek,
Based on your description, this would be one where it might be better to contact our technical support for assistance.
Thanks,
-Dave

Where do I find the Creative Cloud Subscription Serial Number?

I'm trying to add my subscription to my products and services and need the serial number for Creative Cloud? Within my Adobe products subscriptions and services there is no Adobe Creative Cloud subscription listed? In order to register this subscription I am required to enter a serial number for it to register? I do not understand why this subscription isn't automatically added to my accounts products and I'll be damned if I can find its serial number? Good Grief lets complicate matters, RIGHT? As simple as this wshould be, does anybody know where to locate it, please?

Get in touch with support. CCM is automatically added on your account. If it isn't, then something went wrong.
Mylenium

How Does One Update Lightroom to 4.3 if in this Creative Cloud Hell???

Trying to update to 4.3 from 4.1 -- Checked the application manager - no updates to 4.1. Went through the program - update lightroom - downloaded 4.3 and it installed as a separate program without deleting 4.1. Now it asks for a serial number. Creative cloud members don't get serial numbers.
Here's my chat transcript with adobe's terrible, hellacious, moronic, and incompetent support person:
Ashish: Hello! Welcome to Adobe Customer Service.
Ashish: May I please have your email address registered with Adobe while I review your request?
Laura: <Removed by Moderator>
Ashish: Thank you for the information. Please allow me a moment while I locate your account.
Ashish:
Laura: I have re-installed the application manager, but the lightroom available for download on the list is once again Lightroom 4.1
Laura: Is there a proper technique to update?
Ashish: Please provide me the serial number of your product.
Laura: How do I get a serial number????
Laura: I joined creative cloud and no serial numbers are provided.
Laura: If I had a serial number, I wouldn't need help.
Laura: In my account, there are no serial numbers.
Laura: to download and install programs, I must use the application manager (apparently)
Ashish: Please allow me moment.
Laura: When I try to update Lightroom 4.1 to Lightroom 4.3, the program directs me to dowload lighroom 4.3
Ashish: okay
Laura: When I installed Lightroom 4.3 it does not uninstall 4.1, but is does install as a separate program and then asks me for a serial #.
Ashish: You have install it directly you cant upgrade lightroom.
Laura: Ok, but when I do - it asks me for a serial number.
Laura: Adobe does not make serial numbers available to creative cloud members.
Laura: I am in my account searching and cannot find serial numbers anywhere.
Ashish: Yes
Laura: So my question is - How is a member of creative cloud supposed to properly update applications.
Laura: ????
Laura: yes what?
Ashish: I'll be right with you.
Ashish: Sorry Laura, you have to contact on after 24 hours.our tool is not working.
Ashish: We are facing technical problem is our tool today.
Laura: What tool? How do I properly update this program? What is the procedure? I should be able to do it without customer service.
Ashish: You can contact after 24 hours.
Ashish: We will resolve
Laura: WHAT IS THE NORMAL PROCEDURE TO UPDATE PROGRAMS?
Laura: THAT IS THE ONLY THING i WANT ANSWERED
Ashish: First when i have track your product states then i will give you answer You have to install it in your machine.
Laura: That sentance makes no sense. Are normal updates through the application manager or will a serial number be provided?
Ashish: But you are facing problem so please contact after 24 hours.
Laura: IF you are having trouble with english, please transfer me to someone else. You do not understand my questions.
Laura: THis is a simple question with a simple answer.
info: Your chat transcript will be sent to [email protected] at the end of your chat.
Ashish: I am understand everything but without checking of your product how could i answer your question.
Ashish: Yes, if you have normal product then serial is provided by us.
Ashish: And a serial number is a licensing key of the product.
Laura: I am a member of ADOBE CREATIVE CLOUD, with access to all the programs. HOW DOES A MEMBER OF CREATIVE CLOUD UPDATE PROGRAMS, and ARE SERIAL NUMBERS AVAILABLE to MEMBERS OF CREATIVE CLOUD? WHERE IN MY ACCOUNT IS MY SERIAL NUMBER?
info: Your chat transcript will be sent to <Removed by Moderator> at the end of your chat.
Laura: I am logged into my creative cloud account now. Where is my serial number located???
Laura: I see no serial numbers.
Ashish: You have to go adobe.com and sign in your adobe id. and go to my product and service and go to my product then you will get the serial number of your product.
Laura: I am there, there are no products listed. There is only the creative cloud service. NO SERIAL NUMBERS.
Laura: Creative Cloud Student and Teacher Edition (one-year)
Ashish: If you are not able to find it then give me the order number of your product.
Laura: that is what I purchased.
Laura: Order: DSS--------------------
Ashish: Please provide me the order number of your product.
Laura: Order: DSS---------------
Ashish: Thank you For give the information
Laura: All you need to tell me is how to PROPERLY UPDATE MY PROGRAM AND WHERE I CAN FIND A SERIAL NUMBER.
Ashish: Please allow me a moment.
Laura: You shouldn't need order info for this because the procedure should be the EXACT same for any customer with a creative cloud membership.
Ashish: I am checking your order states.
Ashish: Sorry, i need the order number without it i am not able to find anything for your product.
Ashish: Please allow me a moment.
Laura: I gave you my order number twice already.
Ashish: Yes, i have but i am answering your question.
Laura: My question is a matter of the proper way to update Lightroom in a creative cloud membership. It is a stand alone question that should be answerable without any knowledge other than knowing how YOUR OWN PRODUCT operates. HOW DO I UPDATE LIGHTROOM 4.1 to LIGHTROOM 4.3???
Ashish: You have to adobe voice support for this issue.
Ashish: You have to contact 18008336687

Have you tried applying the update by going to Help>Updates within Photoshop Lightroom? The update should be using the same licensing? Did you perhaps customize the installation location? Finally which operating system are you using?

How can I log out and change user in Adobe Creative Cloud?

seems to me it's impossible

Hi there,
Once you launch Creative Cloud Desktop Application, select the Gear icon which is located on the top right side of the CC Window and choose 'Preferences'. Under 'Preferences' click on 'Account' tab where you will see 'Sign out' button. Once you click on this button, it Signs out from all the Creative Cloud applications.
The other simple solution is: Once you launch any Adobe Creative Cloud application like Photoshop or Indesign, choose "Help" > Signout. Even this step will deactivates all the other CC applications.
Later, when you launch any application, it would say that it is running in trial version and will prompt you to enter your credentials.
Regards,
Jairaj

How to change email in adobe creative cloud and adobe account

i have two email that one of that no longer use . to download a trial must download a adobe creative cloud right ? but i cant sign in because of i forget my old email password . in my adobe account i put a different email . so please help me

Hi there,
Once you launch Creative Cloud Desktop Application, select the Gear icon which is located on the top right side of the CC Window and choose 'Preferences'. Under 'Preferences' click on 'Account' tab where you will see 'Sign out' button. Once you click on this button, it Signs out from all the Creative Cloud applications.
The other simple solution is: Once you launch any Adobe Creative Cloud application like Photoshop or Indesign, choose "Help" > Signout. Even this step will deactivates all the other CC applications.
Later, when you launch any application, it would say that it is running in trial version and will prompt you to enter your credentials.
Regards,
Jairaj

How can I download printable invoices for our monthly Creative Cloud payments?

This is killing me. How can I have spent almost an hour and yet for the life of me, cannot find anywhere on the Adobe site that will let me view, print, download invoices for our monthly subscription payments? I go to My Orders, but all that is there is our initial Creative Cloud subscription payment. Can't find previous months payments anywhere.
Why is this so difficult?
Every month or so our accounts department is on my back asking for the invoices so they can match it up with the company credit card records. And every time, this is an issue.
Most companies we work with send an invoice paid email with the invoice attached as a PDF. Isn't that better than the standard Confirmation: We received your Adobe Creative Cloud payment email that gets sent out? What good is it if we can't find any reference for such payment?
Sorry guys, I'm just really furious that I am wasting so much time on such a menial task while I have deadlines looming.
Also, it's been over 30 minutes and I'm still waiting for the 9 minutes web chat said it would take for an operator to get back to me.

Hi Mversion76,
This thread might be helpful
http://forums.adobe.com/message/4498407#4498407#4498407#4498407
-Dave

Lightroom does not show installed in Creative Cloud App

For the second time, I find out there is a Lightroom Creative Cloud update and when I go to the Creative Cloud App, it shows not installed. I have only installed it from Creative Cloud. If I select Install, it installs and works fine. Used to be I'd get a little flag that showed there was an update--no more. Any thoughts?

For me, in CC app LR shows as 'Install" ie. you'd think it's not installed. I'm on 5.6 still BTW, so it really should show in installed as "update" as PS does. Of course LR never actually updates, you get to use up 1GB of your download allowance because they'd like you to have both versions even if you only want the 64 bit, and you run it as an install.
The really brilliant thing about this is you can only "install" that 1GB download on one computer even though it's been downloaded as a separate exe file. If you also want it on your laptop you get to download that 1GB file all over again because it can only be authenticated by CC when it has been downloaded by CC on the computer you want it on. Do not make the mistake of thinking that because you have CC installed on the second computer that using the 1GB file from the first computer and doing the install that your LR will be authenticated by CC after the fact.
It's only been this way for a year, so I'm sure will be fixed soon. I suspect it's something to do with LR being a standalone product that's being 'patched' into CC's auth system. I think I'm going to go back to buying the standalone when LR6 comes out, I rarely use PS.

Is there a spave in 'creative cloud'

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