Is there an alternate to iTunes to use on the iPad ?

I recently had an Apple iTunes moderator explain to me that iTunes was NOT responsible for support or trouble shooting its product since it was free? ( I guess that I had always assumed that it was a part of what I was paying for when I bought an iPad). This is apparently the reasoning behind why customers have to depend on other customers to solve problems when they arise.So.... If they arent answerable to solving iTunes problems, because its a "Free product",is there an alternative to iTunes other than throwing away my iPad ? 

No - flash is not supported, and probably never will be (http://www.apple.com/hotnews/thoughts-on-flash/ and Adobe havn't created a version that works on iOS anyway).
Browsers such as Skyfire, iSwifter, and Puffin 'work' on some sites, but not all judging by the reviews. You might also find that some sites (especially news sites) have their own apps on the app store which let you get some of the content that you want.

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