Is this a legit email from Verizon?

I received this email supposedly from Verizon. I don't use text so I don't know why I got this. Is it legit?
Dear Valued Customer,
We are following up on a text sent to you 15 days ago to verify the mobile number you provided.
To start the process, select the 'Verify Mobile Phone Number' link below. Once you receive the text requesting verification, please reply with your zip code.
Verify Mobile Phone Number
Once you've verified your mobile number, you will be able to:
Get important updates about your account and services
Receive a code for your online account if you forget your password or get locked out
Protect your identity and help keep your account secure
Thank you for choosing Verizon.
Sincerely,
Your Verizon Team

It appears to be legit. Did you just sign up recently and provide your mobile number? If you did than it looks like they are trying to verify the number before they grant access.

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I received an email from verizon telling me that my account is locked and to click on a link to verizon/security to unlock it. Is this a legitimate email from verizon?

I received an email from Verizon telling me that my account is locked and to click on a link Verizon/security to unlock it. Is this a legitimate email from Verizon. How can I find out what this means? My phone is working.

I have never heard of that before, if Verizon Wireless would do anything with your account they would be calling you (removed). In my opinion you should disregard the email.
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Is this a legitimate email from Verizon?

Dear Valued Verizon Customer,
An outage has been detected impacting your ability to use your Verizon High Speed Internet services. This will limit your ability to use the Internet, including email, streaming music, and other services until the outage is resolved. To check for updates, please visit verizon.com/outage, where you can sign up for updates for this outage.
You can manage your communication preferneces by updating your profile at verizon.com/myverizon.
Sincerely,
Your Verizon Team

Verizon Notification <[email protected]>
But can't this be faked?
My service did not seem to be out as the message stated.

How do I know if this is a legitimate email from Verizon?

How do I know if this is a legitimate email from Verizon? It looks like a phishing attempt, but the last 4 digits of my account # are correct.
Dear Valued Verizon Customer,
Your services are scheduled to be suspended. To view your suspension letter, sign in to your account at My Verizon. From your Profile, select the View Now button in the My Verizon Notifications section.
You can also View and Pay Your Bill at My Verizon.
Notice Snapshot
Last 4 digits of your telephone/account number: XXXX
Amount Due to avoid suspension: $XXX.XX
Payment Due Date to avoid suspension on or before 02/09/2014
If you are not registered, access the My Verizon Registration Page and select the Register Now option.
Thank you for allowing us to serve you.
Sincerely,
Your Verizon Team

Any time you are unsure of the legitimacy of a notification like that, go directly to the source. Instead of clicking on any links in the email itself, go directly to verizon.com, sign in, and look at your account. Alternatively, you can call Verizon Billing to verify your account status. They have options for getting ahold of them on teh Contact Us link at the bottom of every page.
Remeber, it is *always* safer to go directly to company websites yourself than click on links in questionable emails. If the warning is legitimate, you should get the same information.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
"All knowledge is worth having."

Received emails from Verizon - Pictures do not show correctly and strange characters appear in text

When I receive emails from Verizon users, embedded images do not display inline. Each image(s) instead is displayed as a empty box with the red X boxed at the upper left. The images are correctly displayed at the very end of the email.
Additionally, dotted capital A's appears frequently within the text as well as other extraneous characters and symbols.
Do I have an incorrect setting in Live Mail (Outlook express displays the same) or is it something Verizon is doing? All of my other emails from different providers display properly.
Thanks in advance for any assistance which might be offered.
nosewiki

I have the same problem rec eiving from a friend who uses verizon. I use aol and even opened it in Internet Exporer and the same thing happened. This is a programing glitch with verizon email. I get the text in the email but the white squares with an x and no image. I have to downlod the images and open it as an attachment. The problem is you look at the image without the text which might be describing the image. Very inconvient. The person sending the emal has to enable the rich text option . I am still looking on how to do it on Verizon email but since I don't have it I am having trouble finding a solution.
Pokerj

Iphone stopped receiving emails from verizon; error message wrongly says username and PW incorrect

Yesterday (10/21/13) my iphone 3 stopped receiving emails from my verizon account and error message says &quot;the user name or password for verizon in incorrect,&quot; even though I know the user name and password are correct and I am receiving emails from verizon on my ipad and I mac. In addition, after I &quot;reset.&quot; the phone by pressing the &quot;home&quot; and &quot;off&quot; buttons together until the apple logo appeared, I lost all of the emails that were on the iphone's mailboxes. What is wrong and how do I fix it?

Here is the solution given to me by a very helpful Verizon phone agent. Go to your Verizon mail account under settings. Under Incoming Mail server, change host name to pop.verizon.net.
Under Outgoing Mail Server, change host name to smtp.verizon.net.
Make sure Use SSL is on for Incoming and Outgoing Mail Servers.
She said the above is the solution that has worked for most people who are having trouble receiving and or sending Verizon emails from their Iphones since Monday October 21. She said that if this solution did not work, it is then an Apple problem and I would then need to go to Apple's email client support for troubleshooting sending and receiving email messages (for MAC in my case). After writing down all of the passwords and configurations for verizon email currently on my phone, including the new host names above, I ended up deactiving my verizon email account and then reimputing all of the passwords, configurations, ... . It worked! My verizon email was back and running.

Email from Verizon re: recent technical problems

I got an email from Verizon suggesting that I could have solved my recent problem by going online. Hello...if someone other than a robot was sending out those emails, he,she would have realized that my problem was that ALL MY SERVICES WERE OUT...HENCE, NO EMAIL OR INTERNET.
Perhaps you could screen your email replies with a little personal touch? It is very difficult to find a way to contact you other than through the online robot help, which in my experience is useless.
How about some more people to people contact without going through the irritating robot too?

Under myVerizon Account profile I do see this indicator [email protected] [Email validated on 6/19/2012] (this is my primary and no sub accounts). I did change all my passwords ;as I do on a regular basis and I always use strong one. thaknks for your replies
If a forum member gives an answer you like, please give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem. Thanks !!!
http://forums.verizon.com/t5/Verizon-net-Email/Fix-for-Missing-Inbox-sent-folders-etc-with-Internet-Explorer-11/m-p/647399

Is this a phishing email from skype type address?

I have received an email, that looks like it came from Skype with the title like this: "Your desktop version of Skype is being retired. Update today." The email address is from: [email protected]
There's a button in the email that suggest me to click on it to update my skype for desktop.
Is this a real email from Skype, or is it a Phishing or Malware email using pseudo skype emails? This is the first time I've received an email like this so I don't know is this email really from skype or not.
Please advise.
Thanks

This email is real. What is the version of Skype program installed on your computer? In Skype go to Help -> About Skype.
Skype versions older than 6.14 will soon be retired.
See also this:
http://blogs.skype.com/2014/06/20/making-way-for-the-next-generation-of-skype-on-desktop/

Got an email stating my account was deactivated, but I checked AdobeSend online and my account is OK, no payment necessary. Was this a legitimate email from Adobe or has AdobeSend now been hacked?

Got an email stating my account was deactivated, but I checked AdobeSend online and my account is OK, no payment necessary. Was this a legitimate email from Adobe or has AdobeSend now been hacked?

I'll contact you privately for additional information.

Cannot send email from Verizon to a specific domain using the web UI

I'm trying to send an email to a specific address on a domain I own from a Verizon account using the web UI. Whenever I click send, a popup appears saying "Your e-mail contains the following invalid e-mail addresses:" followed by the email address. I can send email to this address from a GMail account as well as my work email.
In Chrome, I can see that a "code":1002 error is being produced.
Does anyone know why this would happen? Does Verizon check destination domains for reputation? Is there any way to debug this further?

rhodeislandred wrote:
I'm trying to send an email to a specific address on a domain I own from a Verizon account using the web UI. Whenever I click send, a popup appears saying "Your e-mail contains the following invalid e-mail addresses:" followed by the email address. I can send email to this address from a GMail account as well as my work email.
In Chrome, I can see that a "code":1002 error is being produced.
Does anyone know why this would happen? Does Verizon check destination domains for reputation? Is there any way to debug this further?
What is the domain that is giving you the error?

Cannot get email from Verizon servers thru Time Warner ISP

I've had Verizon for many years until a move took us to California where it was not an option in our area. I purchased the email addresses from Verizon 3 years ago. Everything has worked fine until 2 weeks ago when my wife and myself cannot access our emails anymore using our home network. If we log onto any other network it works great. I've called both Time Warner and Verizon (which is a customer service story in itself) twice a day for two weeks and have gotten nowhere. Each blames the other but I still don't have email. I've changed my router to get another ip address with the same result. I've performed traceroutes which have ended with a verizon server but I can't get anyone at verizon to tell me if it is the email server or not. I've tried whitelisting the ip address. I've tried removing and reinstalling the verizon email account in my Macbook. Nothing works! Lots of threads of people with the same problem but I can't find a soulution. PLEASE HELP!!

Hi Kameraman1,
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

No phone service, now bogus email from Verizon

We haven't had phone service for over a week and now received a bogus email that would like me to believe it is from Verizon saying there was a problem processing my payment. Does Verizon want to know about this email and how would I contact them regarding it? It is very hard to find information on website other than very general information. Thanks
Solved!
Go to Solution.

Try this link>> https://www22.verizon.com/Content/ContactUs/EmailUs/emailus.htm
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

Verizon server timing out when using Yahoo to send and answer emails from Verizon user

A friend uses Yahoo for his email even though he is a Verizon customer. Frequently when he sends or responds to emails from my Verizon email account, he gets Failure Notices saying that the "Verizon Server is unavailable for too long". How can this be fixed short of saying "stop using Yahoo"?

The Yahoo/Verizon issue happens when Yahoo blocks Verizon's servers or vice-versa, and is usually cleared up within a day or two.
You can report it to Verizon if you want, but odds are they're already aware.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
"All knowledge is worth having."

Is this a legit email?

I received this today even though I got one about my bill yesterday saying it's paid
Important: We need to confirm your BT account information.
Hello,
This e-mail has been sent to you to inform you that we were unable to confirm your BT account information.
This might be due to a recent change in your personal information. (eg: billing address, phone).
The secure way to confirm your account information:
Download the attached Document..
Follow the instructions to Confirm you account information..
You might need your BT account number for this you'll find it at the top of your bill. We'll send you a confirmation email once your account information verified.
Thanks for choosing BT,
Libby Barr
Managing Director, BT Sales and Service
This is an automatic email, so please don't reply. To ensure future emails from BT are delivered to your inbox and not treated as spam, please add [email protected] to your address book. This email was sent to you at because you subscribe to BT services.
© British Telecommunications plc 2014. Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No.1800000.
URN:51150.0.0.0
Solved!
Go to Solution.

Hi MisterB,
It's definitely not legit! We recorded all details we needed when you first set up your account and keep in mind that we would never ask you to confirm account information over an email. It's a phishing scam and there is a lot of these going about at the moment I'm afraid. Thanks for being so vigilant.
All the best,
Robbie
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Calls and emails from Verizon

To {edited for privacy}, head of customer service in Tampa office
This isn’t about phishing per se, but I cannot seem to find an e-mail for customer service at Verizon…only “chat”.
I received a robo-call & VM last evening ON MY CELL PHONE from {edited for privacy}from “Jane” at “Verizon”. She reminded me that I must return my equipment or face additional charges on my next billing statement.
I received my return box on 7/23/15, and mailed it back to Verizon on 7/24/15 at 1:06 p.m. I will add that the box was mailed to me from you on 7/20/15.
I keep on getting e-mails from Verizon that will not allow me to respond via “reply”, so I called, and spoke with a CSR named Frankie yesterday (7/28/15). She tells me that Verizon has 30 days to check in returned equipment. Why all of the e-mails then? You want me to “return all equipment promptly”, or face $650.00 in additional charges, but you have 30 days to check my prompt mailing in?
Let me get back to the robo-call…{edited for privacy} is the phone number to a place called OnProcess Technology…they act as your/Verizon’s “repo-men” for equipment. I do not have to guess where they got my cell phone number from, {edited for privacy}
It may not be a serious issue to you, {edited for privacy} but it is serious to me. When a huge corporation like Verizon feels free to bully a customer to return equipment that is property of Verizon, and that customer has complied to the request, then be done with it. Your own CSR tells me YOU have 30 days to check it in, well, stop calling me on a number that I have repeatedly told you all NOT to use, and stop e-mailing me.
I hope that I do not have to take this to the next level, {edited for privacy}
If I receive one more call on my cell, that will determine my next action.

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.
Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions.
To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".
Please keep all correspondence regarding your issue in the private support portal.

Is this a legit email from Verizon?

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