ISight never works

I bought my iSight last August only to find that it never works once I am outside of the actual Apple Store. I have been to two different stores to try and figure out the problem and both times they have made it work, but as soon as I get home it gives me either the "can't get video from camera error" or "so and so failed to respond." I have all my updates for quicktime and iChatAV, at home I have high speed wireless internet, and at school Comcast plugged into my computer. What gives? I don't feel like it should be this difficult but I'm becoming more and more frustrated. Help!
Here's the info from a chat I just tried to do...
Date/Time: 2007-01-25 16:52:00.322 -0500
OS Version: 10.4.8 (Build 8L127)
Report Version: 4
iChat Connection Log:
AVChat started with ID 637094902.
jvern5011: State change from AVChatNoState to AVChatStateWaiting.
0x5dc4e20: State change from AVChatNoState to AVChatStateInvited.
0x5dc4e20: State change from AVChatStateInvited to AVChatStateConnecting.
jvern5011: State change from AVChatStateWaiting to AVChatStateConnecting.
0x5dc4e20: State change from AVChatStateConnecting to AVChatStateConnected.
jvern5011: State change from AVChatStateConnecting to AVChatStateConnected.
jvern5011: State change from AVChatStateConnected to AVChatStateEnded.
Chat ended with error -21
0x5dc4e20: State change from AVChatStateConnected to AVChatStateEnded.
Chat ended with error -21
Video Conference Error Report:
343.786074 @SIP/Transport.c:121 type=4 (00000000/0)
[SIP/2.0 200 OK
Via: SIP/2.0/UDP m.0:1055;branch=z9hG4bK782b88ac207594b6
To: "u0" <sip:[email protected]>;tag=1759776506
From: "jvern5011" <sip:[email protected]:5060>;tag=2060522085
Call-ID: 40b81874-acbe-11db-b9ca-8758b3e313c4@lip
CSeq: 3 NOTIFY
User-Agent: Viceroy
Content-Length: 0
343.731690 @:0 type=4 (00000000/2)
[VCRECEIVEERROR]
[23]
343.730752 @:0 type=4 (00000000/2)
[VCTRANSMITERROR]
[22]
342.608381 @SIP/Transport.c:121 type=4 (00000000/0)
[SIP/2.0 200 OK
Via: SIP/2.0/UDP m.0:1055;branch=z9hG4bK654b36ad2f3a35ec
To: "u0" <sip:[email protected]>;tag=1759776506
From: "jvern5011" <sip:[email protected]:5060>;tag=2060522085
Call-ID: 40b81874-acbe-11db-b9ca-8758b3e313c4@lip
CSeq: 2 NOTIFY
User-Agent: Viceroy
Content-Length: 0
342.415112 @SIP/Transport.c:121 type=4 (00000000/0)
[SUBSCRIBE sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/UDP u0exte.0;branch=z9hG4bK3a9a7e693c0ee420
Max-Forwards: 70
To: "jvern5011" <sip:[email protected]:5060>;tag=2060522085
From: "u0" <sip:[email protected]>;tag=1759776506
Call-ID: 40b81874-acbe-11db-b9ca-8758b3e313c4@lip
CSeq: 1 SUBSCRIBE
Contact: <sip:[email protected]>
Event: conference
Expires: 3600
User-Agent: Viceroy
Content-Length: 0
341.823558 @SIP/Transport.c:121 type=4 (00000000/0)
[SIP/2.0 200 OK
Via: SIP/2.0/UDP m.0:1055;branch=z9hG4bK29671ea14594bd5d
To: "u0" <sip:[email protected]>;tag=1759776506
From: "jvern5011" <sip:[email protected]:5060>;tag=2060522085
Call-ID: 40b81874-acbe-11db-b9ca-8758b3e313c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]>
User-Agent: Viceroy
Content-Type: application/sdp
Content-Length: 195
[v=0
o=thomasdraths 0 0 IN IP4 u0exte.0
s=jvern5011
c=IN IP4 u0exte.0
t=0 0
m=audio 16386 RTP/AVP 12
a=rtcp:16387
m=video 16384 RTP/AVP 126
a=rtcp:16385
a=rtpmap:126 X-H264/8000
340.013300 @SIP/Transport.c:121 type=4 (00000000/0)
[SIP/2.0 100 Trying
Via: SIP/2.0/UDP m.0:1055;branch=z9hG4bK29671ea14594bd5d
To: "u0" <sip:[email protected]>
From: "jvern5011" <sip:[email protected]:5060>;tag=2060522085
Call-ID: 40b81874-acbe-11db-b9ca-8758b3e313c4@lip
CSeq: 1 INVITE
User-Agent: Viceroy
Content-Length: 0
Video Conference Support Report:
344.948905 @:0 type=2 (00000000/2)
[VCUSE_EXTERNALISIGHT]
[26]
343.733011 @SIP/Transport.c:1218 type=1 (00000000/0)
[NOTIFY sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP m.0:1055;branch=z9hG4bK782b88ac207594b6
Max-Forwards: 70
To: "u0" <sip:[email protected]>;tag=1759776506
From: "jvern5011" <sip:[email protected]>;tag=2060522085
Call-ID: 40b81874-acbe-11db-b9ca-8758b3e313c4@lip
CSeq: 3 NOTIFY
Contact: <sip:[email protected]:1055>;isfocus
Event: conference
Subscription-State: terminated;reason=noresource
User-Agent: Viceroy 1.2
Content-Length: 0
343.646317 @:0 type=2 (00000000/2)
[VCUSE_INTERNALMIC]
[29]
343.639875 @:0 type=2 (00000000/2)
[VCUSE_EXTERNALISIGHT]
[26]
342.417146 @SIP/Transport.c:1218 type=1 (00000000/0)
[NOTIFY sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP m.0:1055;branch=z9hG4bK654b36ad2f3a35ec
Max-Forwards: 70
To: "u0" <sip:[email protected]>;tag=1759776506
From: "jvern5011" <sip:[email protected]>;tag=2060522085
Call-ID: 40b81874-acbe-11db-b9ca-8758b3e313c4@lip
CSeq: 2 NOTIFY
Contact: <sip:[email protected]:1055>;isfocus
Event: conference
Subscription-State: active;expires=3600
User-Agent: Viceroy 1.2
Content-Type: application/conference-info+xml
Content-Length: 202
<c-i v="0" st="f" en="sip:[email protected]">
c<h>i</h><m t="a"/><m t="v"/>
c<h>o</h><m t="a"/><m t="v"/>
</c-i>
342.416852 @SIP/Transport.c:1218 type=1 (00000000/0)
[SIP/2.0 200 OK
Via: SIP/2.0/UDP u0exte.0;branch=z9hG4bK3a9a7e693c0ee420
To: "jvern5011" <sip:[email protected]>;tag=2060522085
From: "u0" <sip:[email protected]>;tag=1759776506
Call-ID: 40b81874-acbe-11db-b9ca-8758b3e313c4@lip
CSeq: 1 SUBSCRIBE
Contact: <sip:[email protected]:1055>;isfocus
Expires: 3600
User-Agent: Viceroy 1.2
Content-Length: 0
341.824315 @SIP/Transport.c:1218 type=1 (00000000/0)
[ACK sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP m.0:1055;branch=z9hG4bK5c88f34a49addf79
Max-Forwards: 70
To: "u0" <sip:[email protected]>;tag=1759776506
From: "jvern5011" <sip:[email protected]>;tag=2060522085
Call-ID: 40b81874-acbe-11db-b9ca-8758b3e313c4@lip
CSeq: 1 ACK
User-Agent: Viceroy 1.2
Content-Length: 0
339.926811 @SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP m.0:1055;branch=z9hG4bK29671ea14594bd5d
Max-Forwards: 70
To: "u0" <sip:[email protected]>
From: "jvern5011" <sip:[email protected]>;tag=2060522085
Call-ID: 40b81874-acbe-11db-b9ca-8758b3e313c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]:1055>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 504
v=0
o=Julie 0 0 IN IP4 m.0
s=jvern5011
c=IN IP4 m.0
b=AS:2147483647
t=0 0
a=hwi:70:1:1666
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 16386 RTP/AVP 12 3 0
a=rtcp:16387
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:1530929238
m=video 16384 RTP/AVP 126 34
a=rtcp:16385
a=rtpmap:126 X-H264
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16387 VIDEO 16385
a=pogo
a=fmtp:126 imagesize 0 rules 30:160:120:160:120
a=rtpID:1142415368
339.894168 @:0 type=2 (00000000/22)
[VCVIDEO_OUTGOINGATTEMPT]
[4]
0.508918 @:0 type=2 (00000000/2)
[VCUSE_EXTERNALISIGHT]
[26]
0.000000 @:0 type=2 (00000000/2)
[VCUSE_EXTERNALISIGHT]
[26]
Video Conference User Report:
Binary Images Description for "iChat":
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0x93200000 - 0x9350dfff com.apple.HIToolbox 1.4.8 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x9365c000 - 0x93668fff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x9366d000 - 0x9368dfff com.apple.DirectoryService.Framework 3.1 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x936e0000 - 0x936e0fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x936e2000 - 0x93d15fff com.apple.AppKit 6.4.7 (824.41) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x940a2000 - 0x94112fff com.apple.CoreData 80 /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x9414b000 - 0x9420efff com.apple.audio.toolbox.AudioToolbox 1.4.3 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x94260000 - 0x94260fff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x94262000 - 0x94435fff com.apple.QuartzCore 1.4.9 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x9448b000 - 0x944c8fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x944d0000 - 0x94520fff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x94560000 - 0x945a5fff com.apple.bom 8.5 (86.3) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x945b1000 - 0x945e9fff com.apple.vmutils 4.0.0 (85) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x9462c000 - 0x94648fff com.apple.securityfoundation 2.2 (27710) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x9465c000 - 0x946a0fff com.apple.securityinterface 2.2 (27692) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x946c4000 - 0x946d3fff com.apple.CoreGraphics 1.258.38 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x946db000 - 0x946e7fff com.apple.CoreGraphics 1.258.38 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x9472d000 - 0x94745fff com.apple.CoreGraphics 1.258.38 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x9474c000 - 0x94a1bfff com.apple.QuickTime 7.1.3 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x94ade000 - 0x94b4ffff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x94bc2000 - 0x94be2fff libmx.A.dylib /usr/lib/libmx.A.dylib
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0x9762f000 - 0x976f0fff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x9771b000 - 0x9771cfff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLSystem.dy lib
0x9771e000 - 0x9772bfff com.apple.agl 2.5.6 (AGL-2.5.6) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x97891000 - 0x97892fff com.apple.MonitorPanelFramework 1.1.1 /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x9802e000 - 0x98155fff com.apple.viceroy.framework 273.5 /System/Library/PrivateFrameworks/VideoConference.framework/Versions/A/VideoCon ference
0x988f8000 - 0x988fbfff com.apple.DisplayServicesFW 1.8.1 /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x98b44000 - 0x994fbfff com.apple.QuickTimeComponents.component 7.1.3 /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x99722000 - 0x99726fff com.apple.QuickTimeH264.component 7.1.3 /System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH264
0x99728000 - 0x9980cfff com.apple.QuickTimeH264.component 7.1.3 /System/Library/QuickTime/QuickTimeH264.component/Contents/Resources/QuickTimeH 264.altivec
0x99958000 - 0x99a1ffff com.apple.QuickTimeMPEG4.component 7.1.3 /System/Library/QuickTime/QuickTimeMPEG4.component/Contents/MacOS/QuickTimeMPEG 4
0x99f3e000 - 0x99f49fff com.apple.IMFramework 3.1.2 (428) /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x99f54000 - 0x9a0adfff com.apple.MessageFramework 2.1 (752.2) /System/Library/Frameworks/Message.framework/Versions/B/Message

Hi Jewiz501,
Welcome to the Apple Discussions
See the third table on this page http://www.ralphjohnsuk.dsl.pipex.com/page16.html
It says Error 21 is a last stage failure in the connection process and relates to bandwidth.
Often this is caused by a secondary firewall such as QoS (Quality of Service), DoS (Denial of Service protection or a SPI firewall (Stateful Packet Inspection) that can limit the amount of data that comes to your computer.
These additional features are designed to protect a web server from being attacked. Some have settings that can be adjusted others have to be turned Off.
11:14 AM Saturday; January 27, 2007

Similar Messages

Built-in iSight not working-black screen with every application

I have a MacBook laptop version 10.6.2 and just recently my built-in isight stopped working. i've had this laptop for about 2 years now and there have never been problems with the isight. i downloaded skype because i tried using ichat and my friends computer wouldn't video chat when i used ichat, but when i used skype it worked. so i've been using skype for about a month now... and just recently, i'd say like 2 weeks ago i went to use skype and the screen was completely black. the sound works, my friend said she could hear me she just couldn't see me. so i went into photo booth to see if the camera worked with that, and its a black screen on that app too! and when i take a picture it counts down like it normally would, but it doesn't even produce a picture, just a blank in the line of pictures at the bottom.. i also went into ichat and it has the same thing-black screen. i think the computer detects the camera, because it never said that it didn't... just the screen is always black.
just some other info.... when i go to use an application that uses isight, the green light on the right side of the camera lights up.. nothing else really happens though.
any information or diagnostic would be most appreciated!! thank you!

http://support.apple.com/kb/HT2090
my isight camera is not working-not recognized with photo booth or ichat

External isight not working with Macbook Pro early 2008

My external isight is not working with my Macbook Pro early 2008 (2.4 GHz, Intel Core 2 Duo, 6 GB RAM, OSX Lion). It goes warm when plugged into the firewire port but is not recognized in system prefs (lists as "unknown device" and also does not turn on (green light. I tried resetting PRAM and all the other stuff as suggested here but no luck. It used to work fine on a 1st generation Macbook and I remember that one of the first times I tried it with this machine here it turned on for a few secs (green light) but then it just simply stopped.
Unfortunately, I have no other firewire device to check the port.
Any ideas, dear community?

Our (old) external Firewire iSights can be sensitive to dust, shock, vibration, humidity, and other environmental factors in storage. (I store my spare in its original plastic shipping case with a new desiccant pack on a solid shelf - never in a desk drawer or other container that moves.)
You have tried several good things and may be finding that your old iSight needs work.
Here are the alternatives I can offer. Consider any you have not tried in any order you like:
(1) You can try Apple's suggestions from http://support.apple.com/kb/HT2090
Test in more than one user account and with more than one Apple softwre application.
(2) My expanded suggestions here: http://www.ralphjohns.co.uk/EZJim/EZJimpage4.html
(3) Reset Firewire ports using the info from this old archived Apple article: http://web.archive.org/web/20090331211534/http://support.apple.com/kb/HT1317
(4) If you have no local Apple Authorized service Provider who can help you, other service options are here: http://www.apple.com/support/isight/service/
(5) Consider a new USB cam with current warranty such as one of these: http://www.mac-compatible-web-cam.com/
Message was edited by: EZ Jim

ISight not working after update

Im in a remote area of Puerto Rico and relying on skype to talk to family back home. It was working just fine the first few weeks but now it seems that after my most recent update the iSight wont work on Skype, PhotoBooth, iChat or anything. (when in skype it just shows the symbol like it would if it was loading,
but never does)
Im not super smart with this stuff so any suggestions may need to be pretty clear.
ANY IDEAS...PLEASE HELP

Welcome to Discussions, dowzer
dowzer wrote:
Im in a remote area of Puerto Rico and relying on skype to talk to family back home. It was working just fine the first few weeks but now it seems that after my most recent update the iSight wont work on Skype, PhotoBooth, iChat or anything. (when in skype it just shows the symbol like it would if it was loading,
but never does)
Im not super smart with this stuff so any suggestions may need to be pretty clear.
ANY IDEAS...PLEASE HELP
For any iSight problems, first try restarting the Mac. If the problems persist, try all relevant suggestions from:
http://support.apple.com/kb/HT2090
If your iSight problem still occurs in more than one app and more than one user account, the reset suggested there often restores proper function of inbuilt iSight.
However, if your built-in iSight still does not work after carefully following all the suggestions in the "How to Troubleshoot iSight" article, and if iSight does not show as a USB hardware device in your Mac's System Profiler utility, yours is most likely a hardware problem. In that case, contact Apple or an Apple-Authorized Service Provider for service.
If you need service but have no local availability, choose from among these contact options:
https://expresslane.apple.com/
- or -
http://www.apple.com/contact/
EZ Jim
Mac Pro Quad Core (Early 2009) 2.93Ghz Mac OS X (10.6.6); MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.6)
LED Cinema Display; G4 PowerBook 1.67GHz (10.4.11); iBookSE 366MHz (10.3.9); External iSight; iPod4touch4.2.1

ISight not working after Snow Leopard update?

I just realized my iSight isnt working. I dont see it in System Profiler and I remeber prior to the Snow Leopard upgrade the iSight was working fine. This was three months ago, since the update i never had to use it until now. I tried resetting the SMC, I tried the command + option + p + r and still nothing.

• If you have not already done so, restart Mac and
    try again. If the iSight still does not work, continue.
• If Apple's http://support.apple.com/kb/HT2090
   suggestions do not help you, (are you certain that you
   used the correct "reset" procedure?), yours may be a
   hardware problem that will require a professional fix.
   Unless you have a current backup, make one now.
Then consider the final "Troubleshooting" suggestion:
"... contact Apple or an Apple-Authorized Service Provider for service."
• If I understand correctly, you are now using Snow Leopard.
   If you want to try one more thing on your own before
   seeking professional help. use Disk Utility to repair permissions.
   Then download and apply the latest Combo Update
   for your OS. The latest SL Combo Update at present is here:
     http://support.apple.com/kb/DL1399
• Repair permissions again immediately following the system restart
   that completes the Combo update.
Properly applying the Combo version of updates
can sometimes correct problems like yours.

ISight only working with a few people.

ok. this problem is a little hard to explain....my iSight video chat occationally works with some people...and then sometimes it doesnt work. then there is this one person where video chat ALWAYS works. Then there are people that NEVER work on my isight video chat....
is there any way i can restart my isight or something? if so how? if not...what should i do to make it work better? also, me and my friend have a theory that black macbooks dont work as well as white ones...which is pretty stupid becuz black costs more than white.

Welcome to Apple Discussions, sight problem?!!
There is no separate procedure to "restart" iSight. iSight is the camera, and it is operated, including starting and stopping, by the software you use.
You can use Apple's How to Troubleshoot iSight article to find and fix common iSight issues. If your iSight works with any application in any user account, iSight is NOT your problem. Something else is causing your difficulty.
Both you and every friend that you connect with must meet all requirements for the software and systems you are using. If you are using Leopard's iChat 4, your system myst meet every one of these System Requirements for the kind of chat you want to do.
Other Applications You Can Use With iSight have different system requirements that will be explained in the documentations for those applications. If your chat friends are using different software than you do, they must meet the requirements for their systems.
If the above info does not help you, post back and answer the following numbered items:
(1) whether your problem is with your iSight or with some chat application.
(2) If iSight works, list which apps work with your iSight and
(3) which you have tried that do not work properly.
(4) Also, confirm whether the problem is EXACTLY the same when you try with another user account on your Mac.
(5) If the problem occurs ONLY with your chat app, post which chat app you are using.
(6) Tell us what computer, OS, and chat app (including version number) is being used by ONE of your chat buddies with whom you are having intermittent trouble. Trying to solve more than one connection problem simultaneously would be impossibly complicated.
(7) Describe the problem from (6) in as much detail as you can. (How many time have you tried to connect and how many of those were unsuccessful, does it connect and then fail or not connect at all, does your friend ever experience the same trouble with other chat buddies, has this problem just started or has it been like this since you first used this chat app, have you tried with any other chat apps to see if the problem is the same when using a different app, etc.)
Based on the details in your response, we will try to help you resolve the problem with this buddy. What you learn there may resolve your problem with some or all of your other chat contacts. If not, we can work on another after you get the first one working reliably.
EZ Jim
PowerBook 1.67 GHz w/Mac OS X (10.4.11) G5 DP 1.8 w/Mac OS X (10.5.1) External iSight

External isight wont work with imac g4

Hello,
I recently purchased a second hand isight camera using ebay.
I have an older imac g4 and the isight wont work with it at all.
I have scoured the forums on this topic and looked through all of EZ Jim's suggestions but I think my problem is a little bit different.
I'll explain exactly what happens and my troubleshooting so far...
The imac G4 is powered off, I plug in the external isight via firewire 400
The imac boots up into leopard 10.5.8 (using leopard assist)
In system profiler the isight is listed under the firewire tab.
( I can post system profiler info on this if its needed)
When I turn on the camera ichat launches, but then in the video tab it says no camera is connected.
Photobooth just has the no camera sign, but interestingly when ichat is opened photobooth says "camera off"
sometimes photobooth even lets me click the photo button, it counts down but then it doesnt take a picture... obviously!
Skype doesnt work.
I have an imac 24" running snow leopard 10.6.6 .... that also detects the camera but it won't work with any application such as skype or ichat.
I have tried (on my G4) unplugging my usb bluetooth module but nothing changes.
My G4 is connected via ethernet to an external router.
The firewire cable seems ok, I dont have any other firewire devices, but if it was a problem with the BUS or the cable then im guessing it wouldnt show in system profiler.
I am thinking the camera is probably damaged, but before I start a paypal enquiry I would like to see if it is just my computer or a setting i need to change.
(oh I used the application isight updater in core services but the install button is greyed out)
Any help would be amazing!!
Thanks!!!

Well, about all you can do would be to try a different and known good
FireWire cable, as a replacement for what may be a defective FW400
cable that came with the iSight camera. The cable can be defective
with one bad wire, yet sometimes appear available to the computer.
• How to Troubleshoot iSight (note external vs internal)
http://support.apple.com/kb/ht2090
• iMac G5 (iSight), & Intel-based iMac: Using External video camera:
http://support.apple.com/kb/HT2819
If you know of someone with an older Mac without a built-in iSight
camera, to test that one on, this may be an OK idea. Not sure if you
could get any traction by taking the camera to an Apple Specialist
and ask if they could check it out for you; that may also cost you.
{And since your computer does not officially support Leopard 10.5,
the other avenues of support would probably not be open to you.
At least not with the old iMac G4 and an unsupported 10.5 install.}
I have an external iSight camera which was included with my G4 Mini
1.5GHz model, and that appeared to work OK with 10.5.8 at one point.
But I really have no need for it, since I don't use photobooth & so on.
And haven't tried that with my iMac G4 computers at all. No need to.
With a computer not equipped with an iSight camera, the Leopard 10.5
installation should still support the eventual addition of one; even if the
computer itself appears to not officially support a Leopard 10.5 install.
(You refer to Leopard Assist, a means to install in slower CPU Macs.)
The FW cable is about the most easy to consider at this point.
In the course of a year, I've found good replacement cables at
several places, even those at thrift stores in perfect shape, work
and I use them for FW external hard disk drives, primarily. To have
spares is nearly always a good idea. Test & keep known good ones.
I'm not certain how the external iSight FW camera may work on
a newer Intel-based 24" iMac with a built-in iSight camera, too.
Does your 24" computer have FireWire 400+800 ports? Can you
choose an external iSight camera and ignore the built-in one?
These secondary topics have probably been discussed in the other
forum area for Intel-based iMac computer models; if you chose to
try & use that camera with a model computer with one built-in...
• Apple - Support - Discussions: for Intel-based iMac
http://discussions.apple.com/category.jspa?categoryID=189
There is a possibility, if never tried and the iMac G4 computer was
acquired second-hand, that the FW port within it may be band; but
the cable is the first item since it is cheapest, in troubleshooting.
So, anyway, the hour is late here (1AM) so hopefully the matter
can be resolved with a known-good replacement FW400 cable.
You should not have to restart the iMac G4 (800?) model in order
to get a FireWire item to be recognized. It should appear in the
System Profiler's list under FireWire, such as things normally do.
Of course, the camera could be defective as well. Been some
time since they were available on sale, new from Apple...
You could ask around to find out if there is a way to use that
external iSight camera with your newer Intel-based 24" Mac
by someone having it ignore its own built-in camera; in a
way as to not affect its normal operation, that is.
Good luck & happy computing!
+{ edited 2x }+

ISight not working on user account

Okay so I did all the troubleshooting techniques and narrowed it down to my iSight not working on my main account.
It works perfectly fine on another account though.
Does anyone know how to fix it on my main account?
I really don't want to have to log into my guest account every time I want to use Photobooth.
I have a Macbook Pro running OS X version 10.5.8

Well done! You have used the troubleshooting tips to prove that your normal (old) user account is damaged.
Cassie D wrote: ... Does anyone know how to fix it on my main account? ... 10.5.8
Because there are many thousands of files in any OS X system, I have never successfully "repaired" a user account. It is faster, easier, and more reliable to merely change to a new account that works properly. Here is how I do it.
First, if you do not already have one, make a current backup of your important files. If you need help, see: http://support.apple.com/kb/HT1553
Next, decide whether you want to use one of the existing test user accounts that you already know works. Renaming account names can cause serious problems, so if you want a different name for your new everyday user account, it is best to create account with the name you like. Test the new account, too, to be sure it is working properly before proceeding.
Now, copy needed data from your backup into your new user account that works. Begin using this new account as your every-day "main" login account. Do not move or delete anything from the old (damaged) account at this time.
If you must add any third-party items to your new account, add only one at a time. Test thoroughly before adding another third-party item. This technique will help you quickly identify any particular item that might have been the cause of a conflict in your old account.
Use your new account long enough so you can be certain that everything you do with your Mac is working properly in the new account. Depending on how you use your Mac, this can take weeks or even months.
When you are certain that all is well with the new account that is now your normal account, you can throw away your damaged (old) original user account folder to reclaim its disk space.
Message was edited by: EZ Jim

My Apple TV does not work and has never worked.

My Apple TV does not work and has never worked. I replaced it twice and replaced my router and DSL modem but no luck. I spent hours on tech support with both apple and my ISPs with no luck. Any ideas? Is the Apple TV a donation to apple? I have had the device for 8 months but it will not work for longer than 15 minutes before it drops with network errors. All of my other devices work perfectly on the network including 2 iPads, laptops and an old wii. I love apple products and this is the first real disappointment I have had. The Apple TV seems like a major dud of a product.

Seems unlikely you have had two faulty replacements, and more likely that there may be some network compatibility issue or problem with reception in the location the AppleTV lies - anything close to it that might be interfering?
I am assuming you are connected via wifi - if you can try an ethernet connection to rule wifi issues out.
Could you try it at somone else's house maybe? If it worked there it would point to something specific at your location.
You could try replacing it again I guess or seeing if they can offer you credit or a refund.

Why am I being billed for equipment that never worked from the get go, and that your representatives admitted never connected to the computer on your end?

In September my husband and I were planning a cross country move and we thought that having a Jet Pack to go on line with while we were traveling would be a good idea. When we ordered it we told the representative that we did not need it until the 1st of Oct. as that was when we would be leaving. It arrived on our door on Sept 9th with the instructions to be sure and activate it within 2 weeks or we would lose the line. On the 19th we called in the activation and everything appeared fine. We hit the road on the 1st and Nothing, Na-Da, Zip, Zilch .... The equipment never worked from the get go! We called Verizon from the road on the 4th of Oct. to find out what was going on and the representative told us that the problem was with the computer on Verizon's end. We shut the equipment off for the rest of our trip and called for a refund on the 13th of Oct. We spoke to a representative named Juan, who again confirmed that it was Verizon's computer that had been the problem, and we were assured that all fee's associated with the Jet Pack would be waived as the equipment never worked in the 1st place. He told us all we needed to do was return the broken equipment and that he would send us a return label. We received the return label and sent the equipment back on the 22nd of Oct. On our next bill no credits of any kind had been applied? We promptly picked up the phone and called Verizon again, on Oct 31st, to find out what was going on? This time we spoke to Lou Ann. After about an hour and a half she finally managed to remove the fee's, or so we thought, and we hung up satisfied. On 11/5 our Nov. bill arrived again with no credits of any kind. We thought maybe the billing cycle hadn't had time to catch up with our most recent conversation so we called just to verify. This time we spoke to Moncheria. She did not understand what had happened and had to reenter the same refund that Lou Ann had earlier. Again another hour and a half on the phone. Today,11/28, we received our most recent bill and again no credits of any kind??? We picked up the phone and called again. This time we explained to Christian, (the above story), and she put us on the phone with her supervisor Carson. Carson proceeded to tell us that ALL of the previous representatives we had spoken to were wrong and that since we had not returned the equipment within 14 days of receiving it that we were beyond the limits of the refund policy, (which means we would have had to return it before we left on our trip), and the best she could do was offer us coupons for the future to offset THEIR mistake! No thank you I will keep my cash in my pocket!
1st of all we ordered it for the 1st of Oct. not for 9th of Sept.
Secondly we were told to be sure and activate it within 14 days or we would lose the line, never any mention of a refund time limit. (Who buys stuff anticipating an immediate refund?)
And 3d THE EQUIPMENT NEVER WORKED IN THE 1ST PLACE!!
Now Verizon is asking for $343.34 in fee's for something that never worked in the 1st place!! This is ridiculous and those fee's are defiantly under dispute! The way I see it trying to hold me to a contract that Verizon breached by sending out faulty equipment is just wrong!

Your issue has been escalated to a Verizon agent. Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

ITunes says it needs to upgrade but the download never works. What's wrong?

One day I got on iTunes to put some music on my iPod Nano (one of the older versions), and always before when I plugged it in and came up and said it was plugged in, but then it didn't recognize it! This went on for several months, me never being able to put more music on my iPod.
Finally I got the newest Nano for my birthday and I figured it'd work, but the same problem is going on! I've had the brand new iPod for 3 months and it doesn't have ANY music on it!
It does come up and ask if I want to download a newer version of iTunes, that it needs that one to work right (version 8.2 something I think). I go to download it, it takes a while, and then comes up and says the download was unsuccessful, I've tried about 30 times, and it never works.
What is going on?

Instead of trying to update iTunes +from within iTunes+, go to Apple's page where you can download the iTunes 8.2.1 installation file -- save the file, don't run it direct from the download. Once downloaded to your computer, then run the installation file.
If that does not fix the problem, then remove the following software from your computer (you won't lose your music): iTunes, Quicktime, and something called "Apple Mobile Device Services". Once you remove those programs, then run the iTunes installer file (from above) again. That will install all three of these programs and should fix your problem.

I purchased adobe acrobat pro last summer and was never able to get it to work. I gave up on it but am in immediate need of use of the program. Every time I try to use it it says that I need to enter a serial number but my serial number never worked from

My serial number does not work and never worked, is there any way that I can be issued a new one?

Hello,
to search/verify/get your correct Serial number you should have a look there: Find your serial number quickly
Good luck!
Hans-Günter

Hello, I just got an iPhone 4S and it seems that the bluetooth function in it doesn't work. I tried few times to pair it to other non Apple phones and it never worked. Does anyone has an idea how to solve the problem? Tks.

Hello, I just got an iPhone 4S and it seems that the bluetooth function in it doesn't work. I tried few times to pair it to other non Apple phones but it never worked. Does anyone has an idea how to solve the problem? Tks.

This is not a feature of iPhone, iPad or iOS.
Bluetooth is supported for stereo headsets/speakers, handsfree telephone
devices/headsets, some keyboards, some peer-to-peer apps from the
app store and internet tethering where provided by the carrier.
Other than this it will not connect to a phone/computer/device. (thanks to ckuan for the wording)

Hello, can anyone tell me how to share my home macbook pro to my imac in the office? I tried file sharing but never worked for me...appreciate if anyone can help!

Hello, can anyone tell me how to share my home macbook pro to my imac in the office? I tried file sharing but never worked for me...appreciate if anyone can help!

I should have added to my posting (instead of using this "reply" - it is the server passwork it is asking for and I have never known that I had one and assumed it was the passwork I always used for this type of thing.

TS2634 I bought a ipad back in December and the ear buds never worked. The sound doesnt come out of what you put in your ear but comes out of the little hole on the outside of the ear buds. Is this supposed to be this way?

The earbuds that came with my ipad have never worked. They have sound that comes out of the outside hole of the earbuds. When you put them in your ears no sound can be heard. Has this been a problem or did mine just come broken?

I have the same problem and it has just started in the last day or so...
Got the phone late July and then in the last day, everytime I plug into PC or take a photo, I get the same "Disk Error / Retry message"
What is interesting is that I always had the Photo Storage location as the Memory Card (detachable). Seems odd that sometime in the last month or so the phone decided to change my setting to the Mass Memory. Might have been an firmware update that I have done in the past but not sure.
Changing the Photo Storage Location back to the Memory Card has stopped the error coming up everytime a Photo wastaken, but the message continues when I plug in the phone to the PC.
Phone was just updated to latest firmware this morning and that has not helped, although during the back-up process I could not save some files from the Mass Memory.
I wonder if Optus will shout a new phone because their technicians are useless with past experiences and to be honest the N97 really promises so much but offers very little compared to all of my last Nokia's.

ISight never works

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