Issue in Alert Generation

Hello Friends,
Requirement: In my scenario we are making outgoing call activity to customers for customer satisfaction survey. So while doing call activity with customers if the customer asks to call at for example 4pm ,then say at 3:45pm call centre agent should get an alert to follow up.
what I have done : we have written a class with the logic given. I have created an alert of fact gathering type and assigned the attribute created.
Rule policy: I have left the EVENTS block as blank. Business role: IC_agent.
conditions: blank
Actions: Trigger_alert---and value is the alert id.
But no alerts are getting triggered at 3:45pm . kindly help.
Regards
Shibashish

Your requirement is quite complicated. As soon as there are two types of alerts in IC:
- real-time alerts
- user-triggered alerts
here are my thoughts.
The first type is just a good old one. But they are triggered when the user something does in the system. I mean when he clicks something or navigate somewhere. So this type won't facilitate your requirements completely. Just pretend that the user doesn't do anything for a while and in this period your "15 minutes before" moment comes up.
The second type is quite a new one. They are asynchronous. You can get more info from Asynchronous Processing - Interaction Center WebClient - SAP Library and IC and Communication-Enabled Business Processes - Business Functions for SAP Customer Relationship Management - SAP Libr…. This type seems to be more promising for your task.

Similar Messages

Short dump while executing job SM:EXEC SERVICES for EWA alert generation

Hello All,
I'm getting short dump error while executing job SM:EXEC SERVICES for EWA alert generation.I'm using EHP1@SP22 of Sol Man.
Please find the logs
Error in the ABAP Application Program
The current ABAP program "SAPLDSVAS_PROC" had to be terminated because it has
come across a statement that unfortunately cannot be executed.
The following syntax error occurred in program "RDSVASCABAP_TRANS__________073
" in include "RDSVASIABAP_TRANS__________073 " in
line 1782:
"Field "STATEMENT_SUMMARY001019" is unknown. It is neither in one of th"
"e specified tables nor defined by a "DATA" statement. "DATA" statement"
The include has been created and last changed by:
Created by: "SAP "
Last changed by: "SAP "
Error in the ABAP Application Program
The current ABAP program "SAPLDSVAS_PROC" had to be terminated because it has
come across a statement that unfortunately cannot be executed.
If anyone came across such kind of dump, please reply asap, due to this, i could not generate EWA report for R/3 system 6.04.
Thanks,
Anand.

>
Anand Tigadikar wrote:
> Thx Paul, but i already did checked this note and its not solving my issue
Dear Anand,
Did you perform a complete service definition replacement for SDCC/SDCCN as described in the note?
These are manual steps you need to perform on the system and are not code corrections.
I would suggest you perform it, if you have not, and check the SDCCN logs to review the process ran cleanly.
Note: Please make sure SDCC_OSS is functioning and a connection to SAP can be made before
deleting the service definitions.
If you have already replaced the service defintions on the Solution Manager system, then no point doing it again. However checking a note and applying it are not the same thing. So I am uncertain if you replaced the service definitions or not. The dump you are getting in SM:EXEC SERVICES suggests its due to a problem with the service definitons. The recommendation is to replace them according to the process described in SAP Note 727998. If you have not done so please do so.
If you have successfully replaced the service definitions are you still getting the same dump, or has it possibly changed?
Regards,
Paul

CC 5.2 Alert Generation - Not extracting any data from SAP

Hi there,
We are trying to use the alert function for critical transactions in CC 5.2. We have set the relevant parameters in CC. The Alert_Log.txt is created successfully but it is not extracting any data from SAP. Is there any settings that I am missing here, both in R/3 and CC 5.2? I really appreciate your help. Below is the Alert_Log.txt for your review.
Dec 20, 2007 2:27:32 PM com.virsa.cc.xsys.riskanalysis.AnalysisDaemonBgJob scheduleJob
FINEST: Analysis Daemon started background Job ID:41 (Daemon ID D:\usr\sap\CC1\DVEBMGS00\j2ee\cluster\server0\. Thread ID 0)
Dec 20, 2007 2:27:32 PM com.virsa.cc.xsys.riskanalysis.AnalysisDaemonBgJob scheduleJob
INFO: -
Scheduling Job =>41----
Dec 20, 2007 2:27:32 PM com.virsa.cc.xsys.bg.BgJob run
INFO: --- Starting Job ID:41 (GENERATE_ALERT) - AlertGeneration_Testing
Dec 20, 2007 2:27:32 PM com.virsa.cc.xsys.bg.BgJob setStatus
INFO: Job ID: 41 Status: Running
Dec 20, 2007 2:27:32 PM com.virsa.cc.xsys.bg.BgJob updateJobHistory
FINEST: --- @@@@@@@@@@@ Updating the Job History -
1@@Msg is AlertGeneration_Testing started
Dec 20, 2007 2:27:32 PM com.virsa.cc.xsys.bg.dao.BgJobHistoryDAO insert
INFO:
Background Job History: job id=41, status=1, message=AlertGeneration_Testing started
Dec 20, 2007 2:27:32 PM com.virsa.cc.xsys.bg.BgJob alertGen
INFO: @@@ Alert Generation Started @@@
Dec 20, 2007 2:27:32 PM com.virsa.cc.xsys.bg.BgJob alertGen
INFO: @@@ Conflict Risk Input has 1 records @@@
Dec 20, 2007 2:27:32 PM com.virsa.cc.xsys.bg.BgJob alertGen
INFO: @@@ Critical Risk Input has 1 records @@@
Dec 20, 2007 2:27:32 PM com.virsa.cc.xsys.bg.BgJob alertGen
INFO: @@@ Mitigation Monitor Control Input has 1 records @@@
Dec 20, 2007 2:27:32 PM com.virsa.cc.comp.BackendAccessInterface alertGenerate
INFO: @@@@@ Backend Access Interface execution has been started @@@@@
Dec 20, 2007 2:27:32 PM com.virsa.cc.comp.BackendAccessInterface alertGenerate
INFO: @@System=>R3
Dec 20, 2007 2:27:32 PM com.virsa.cc.comp.BackendAccessInterface alertGenerate
INFO:
No of Records Inserted in ALTCDLOG =>0 For System =>R3
Dec 20, 2007 2:27:32 PM com.virsa.cc.comp.BackendAccessInterface append_TcodeLogFile
INFO: *********SOD Tcode Size=>0**************
Dec 20, 2007 2:27:32 PM com.virsa.cc.comp.BackendAccessInterface append_TcodeLogFile
INFO: *********Alert Tcode Log File=>D:\cc_alert_log\cc_alert_log1.txt is created**************
Dec 20, 2007 2:27:32 PM com.virsa.cc.comp.BackendAccessInterface alertGenerate
INFO:
File Output Log File Size ==>0----
For System =>R3
Dec 20, 2007 2:27:32 PM com.virsa.cc.comp.BackendAccessInterface alertGenerate
INFO: -
Conf Last Run Date=>2007-12-12--Conf Last Run Time=>12:45:11--
Dec 20, 2007 2:27:32 PM com.virsa.cc.comp.BackendAccessInterface alertGenerate
INFO: ==$$$===Notif Current Date=>2007-12-20==$$$==Notif Current Time=>14:27:32===$$$===
Dec 20, 2007 2:27:32 PM com.virsa.cc.comp.BackendAccessInterface send_AlertNotification
INFO: ****************** send Notification Alert Type=>1
Dec 20, 2007 2:27:32 PM com.virsa.cc.comp.BackendAccessInterface send_AlertNotification
INFO: ******Alert Notification=>CONFALERTNOTIF==LastRunDate:=>2007-12-20==LastRunTime:=>00:00:00==Curr Date=>2007-12-20==Curr Time=>14:27:32*********
Dec 20, 2007 2:27:32 PM com.virsa.cc.comp.BackendAccessInterface send_AlertNotification
INFO: ****************** send Notification Alert Type=>2
Dec 20, 2007 2:27:32 PM com.virsa.cc.comp.BackendAccessInterface send_AlertNotification
INFO: ******Alert Notification=>CRITALERTNOTIF==LastRunDate:=>2007-12-20==LastRunTime:=>00:00:00==Curr Date=>2007-12-20==Curr Time=>14:27:32*********
Dec 20, 2007 2:27:32 PM com.virsa.cc.comp.BackendAccessInterface send_AlertNotification
INFO: ****************** send Notification Alert Type=>3
Dec 20, 2007 2:27:32 PM com.virsa.cc.comp.BackendAccessInterface send_AlertNotification
INFO: ******Alert Notification=>MITALERTNOTIF==LastRunDate:=>2007-12-20==LastRunTime:=>00:00:00==Curr Date=>2007-12-20==Curr Time=>14:27:32*********
Dec 20, 2007 2:27:32 PM com.virsa.cc.xsys.mgmbground.dao.AlertStats execute
INFO: Start AlertStats.............
Dec 20, 2007 2:27:32 PM com.virsa.cc.xsys.mgmbground.dao.AlertStats execute
INFO: start:Sat Dec 01 14:27:32 CST 2007
Dec 20, 2007 2:27:32 PM com.virsa.cc.xsys.mgmbground.dao.AlertStats execute
INFO: now:Thu Dec 20 14:27:32 CST 2007
Dec 20, 2007 2:27:32 PM com.virsa.cc.xsys.mgmbground.dao.AlertStats execute
INFO: end: Tue Jan 01 14:27:32 CST 2008
Dec 20, 2007 2:27:32 PM com.virsa.cc.xsys.mgmbground.dao.AlertStats execute
INFO: Month 2007/12
Dec 20, 2007 2:27:32 PM com.virsa.cc.xsys.bg.BgJob alertGen
INFO: @@@=== Alert Generation Completed Successfully!===@@@
Dec 20, 2007 2:27:32 PM com.virsa.cc.xsys.bg.BgJob setStatus
INFO: Job ID: 41 Status: Complete
Dec 20, 2007 2:27:32 PM com.virsa.cc.xsys.bg.BgJob updateJobHistory
FINEST: --- @@@@@@@@@@@ Updating the Job History -
0@@Msg is Job Completed successfully
Dec 20, 2007 2:27:32 PM com.virsa.cc.xsys.bg.dao.BgJobHistoryDAO insert
INFO:
Background Job History: job id=41, status=0, message=Job Completed successfully
Dec 20, 2007 2:27:32 PM com.virsa.cc.xsys.riskanalysis.AnalysisDaemonBgJob scheduleJob
INFO: -
Complted Job =>41----

Hi,
we have ran into similar issue of alert log being not displayed accurately in CC 4.0 version and we implemented the Note 1044393 - CC5.1 Alerts, it did work for us, as you are using CC5.2, I would recommend you to check the code and then try this note. But iam still skeptical whether this note will be helpful to you or not.
Thanks,
Kavitha

Compliance Calibrator 5.2 Alert Generation

When we start the alert generation report it seems that the job that runs in the back-end ECC-6 system starts in the foreground and after awhile, system parameter is set for 15 minutes, times out.
1. Has anyone used this, the Alerts Generation successfully? And if so what configuration settings and connecter settings are used?
2. Has anyone else had this issue and how did they fix it?
And we have used the Alerts Generation troubleshooting guide, but to no avail.
Any input/help well be much appreciated since, as of now, SAP has not been able to help us figure this out.

Hi Clark,
Im also facing the same issue. When we contacted SAP they said that first upgrade the SP levels, then they said that install also HR component since we have HR system.
Thats how i got stuck up here! Once i install the HR component also then i think i can crack and solve this problem
Regards,
Faisal

Does CC alert generation take into account 1/ act or 2/ act+perm ?

Dear Forum,
Can somebody shed some light on how alert generation works ? Are only the entries in the action tab of a function relevant ?
1. Suppose you have alertlog.txt
$ cat Alertlog.log
SYS-001 JDOE SM30 2008-07-28 09:15:07 ENDUSER
SYS-001 JDOE SU01 2008-07-28 09:45:24 ENDUSER
2. critical action rules
a) SM30 S_TABU_DIS 02 FC31 = open and close FI posting period
b) SU01 S_USER_GRP ACTVT 06 = Delete users
---> will the "Search Critical Action Alerts" functionality report JDOE or not ? That is, will SAP GRC take the permissions into account yes or no ? If not, than we have false positives.
Thanks - Sam

Simon,
Thanks for the reply
Can we conclude as follows :
"SAP GRC Risk and Remediation alert monitoring and alert notification do not take into account any function permissions settings before, during or after alert analysis. By this logic, users will be reported as soon as alertlog.txt line items correspond with items from the action tab as part of functions, regardless the fact those users' user buffer does not have the necessary permissions as specified within that same function."
I have noticed your email suffix sap.com --> Can I consider your answer as an official answer from SAP to my question ?

Proformance issue with 'sid generation on activation'

Hi Gurus,
In our BW(NW 2004) system we are using Cognos as reporting tool, due to process chain failure at DSO level we unchecked 'sid generation on activation' and chain running successfully after that.
unchecking will be a performance issue due to generating sid's at run time as per SAP.
My question is as i am using Cognos in place of BEX. what are the possiblities of effecting the performance and alll?
Please provide your valuable suggestions.
Thanks in Advance,
Suresh.

Hi Suresh,
Irrespective of what is the reporting front end you use, if you use this DSO for reporting it would generate the SID values at the runtime which will have huge impact on reporting performance. Just removing the SID generation option would temporarily fix the load issue, with quick activation of DSO but it will affect the most important area reporting performance.
Try to solve the issue with SID generation error while activating at the BW side which could be because of the special character issues and once you fix that your process chains would load fine with a far better performance while reporting on this DSO.
Regards,
Mani

Issue with check generation in Automatic Payment Program

Hi experts,
I need your inputs for an issue with check generation in Automatic Payment Program. Trying to make a payment to a US vendor with payment method C. The due item is getting picked up and a clearing document is getting generated. But Check is not being generated, niether can I see an entry in PAYR table. However, if I try to generate a check manually in FCH5 for the same clearing document, it is working.

Have u checked the Variant created in F110 - Printout / data medium, whether the Hose bank details are correctly set or not.
If yes, check the Printer details
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Email Alert Template Issue - List Alerts (Alert Me) emails not using customized XML alert template

We have recently customized the XML alerts template (AlertTemplates.xml) for our site collection in SharePoint 2010 to exclude specific fields in the email when users who have subscribed using the "Alert Me" feature. We have renamed the
custom alerts XML file and loaded the custom template in the following directory (%ProgramFiles%\Common Files\Microsoft Shared\Web server extensions\14\TEMPLATE\XML) and restarted IIS. Once users subscribe to the alerts using the list "alert me"
function they received the customized email as intended.
We needed to auto-subscribe users to the email alerts so what we did was use a powershell script to add users to the alert subscriptions using the script shown below:
Import-Csv D:\Temp\filename.csv | ForEach-Object{
$webUrl=$_.WebUrl
$listTitle=$_.List
$alertTitle=$_.AlertTitle
$subscribedUser=$_.SubscribedUser
$alertType=$_.AlertType
$deliveryChannel=$_.DeliveryChannel
$eventType=$_.EventType
$frequency=$_.Frequency
$oldAlertID=$_.ID
$web=Get-SPWeb $webUrl
$testAlert = $web.Alerts | WHERE { $_.ID -eq $oldAlertID }
IF ($testAlert) {
$web.Alerts.Delete([GUID]$oldAlertID)
Write-Host Old alert $oldAlertID deleted. -Foregroundcolor Cyan
$list=$web.Lists.TryGetList($listTitle)
$user = $web.EnsureUser($subscribedUser)
$newAlert = $user.Alerts.Add()
$newAlert.Title = $alertTitle
$newAlert.AlertType=[Microsoft.SharePoint.SPAlertType]::$alertType
$newAlert.List = $list
$newAlert.DeliveryChannels = [Microsoft.SharePoint.SPAlertDeliveryChannels]::$deliveryChannel
$newAlert.EventType = [Microsoft.SharePoint.SPEventType]::$eventType
$newAlert.AlertFrequency = [Microsoft.SharePoint.SPAlertFrequency]::$frequency
if($frequency -ne "Immediate"){
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$newAlert.AlertTime=$AlertTime
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Write-Host Created $newAlert.Title for $subscribedUser . -Foregroundcolor Cyan
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own to the list using the "Alert Me" function would get the customized email.
Does anyone know why users who manually subscribe to the alerts get the customized email, and users who were auto-subscribed using the powershell script do not get the customized email and get the standard generic email template?

Hi ,
According to your code, it create a new alert using SPUser.Alerts.Add() method. For this method, it will create a new alert based on the predefined alert template by default.
If you only assigned the custom alert template to the list, users who manually subscribe to the alerts get the customized email, but users who were auto-subscribed using the PowerShell script get the standard
generic email template.
For your issue, you can set the new alert ‘s alert template:
http://social.technet.microsoft.com/Forums/en-US/1b19c12f-fc37-48cf-8b59-6c09f095dc23/custom-alert-email-templates-issue-list-alerts-emails-not-using-customized-xml-alert-template?forum=sharepointgeneralprevious
Here is a good blog you can have a look:
http://blogs.msdn.com/b/sharepointdeveloperdocs/archive/2007/12/07/customizing-alert-notifications-and-alert-templates-in-windows-sharepoint-services-3-0.aspx
Thanks,
Eric
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support,
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Eric Tao
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Alert generation in PI

Hi Experts,
I want to generate alerts when a message fails in PI. I am checking SXMB_MONI for message failures.
I have setup following to generate alerts.
1. Alert category in ALRTCATDEF and fixed receipients
2. Activated the Alert rule in RWB (Alter Config)
3. SMTP setup is present in SCOT
4. alertinbox service is activated in SICF.
Even after doing these, alerts are not getting generated as I cannot see alerts in Alert Inbox and I am not getting alert emails.
Please let me know if I am missing anything else required or any additional steps are required for alert generation.
Thanks,
Deepak

Check the following.
1)Check Exchange profile parameters 'Central Monitoring Server':
in section RuntimeWorkbench
com.sap.aii.rwb.server.centralmonitoring.r3.ashost
com.sap.aii.rwb.server.centralmonitoring.r3.client
com.sap.aii.rwb.server.centralmonitoring.r3.sysnr
Ensure they are filled with the information of the PI system where the
Central Monitoring Server is.
2)Go to tcode sm59 and check RFC Destination
'CentralMonitoringServer-XIAlerts'.
Under 'Technical Setting' the same host and system number as parameter
com.sap.aii.rwb.server.centralmonitoring.r3.ashost/r3.sysnr in the
exchange profile should be maintained.
Under 'Logon&Security' the same client as from parameter
com.sap.aii.rwb.server.centralmonitoring.r3.client should be
maintained.
If they are not the same/matching, delete the destination. It will be
created automatically with the correct parameters when the next alert
is created.
3)Run these reports to ensure all the necessary ICF
services are running?
RSXMB_ACTIVATE_ICF_SERVICES
RSALERT_ACTIVATE_ICF_SERVICES

Alert Generation, Control Monitoring

Hi,
I am trying to understand how the Alert Monitoring background jobs work. I understand that Alert monitoring for Confliction Actions and Critical Actions will generate allerts when conflicting actions or critical actions actually are performed, but how is this for the Control Monitoring? Will it create allerts when users/roles with conflicts are actually assigned a mitigating control, or will alerts also be created when mitigating controls are created but not assigned to a specific users/roles risk violation?
Thank you!
Ingar Steinsvik

Did you check the documenation on this ("Scheduling Alert Generation" section in GRC 5.3 config guide):
Control Monitoring:
This alert type is a mitigation level analysis, which generates mitigation alerts.
During the generation of alerts, the user and transaction information is passed to the risk
analysis. If you select the Consider Mitigated Users option, alerts are generated on user who
are associated with a mitigated risk. The generation of these alert types are useful for
transaction usage in Segregation of Duties (SoD) Review and User Access Review (UAR).
You can also set up a background job for sending alert notification via email based on the
alert type. By selecting Conflicting Actions and/or Critical Actions alert types, notifications are
sent to Risk Owners. Selecting Control Monitoring alert type sends notification to the
Management Approver of the Mitigating Control.
Thanks
Himadama

Alert generation.

Hi ,
I need to create an alert for customer credit on Hold for any customer in ICWebclient ,Kindly suggest the necessary steps in detail for the same.
Also tell me where can I find the flag which is set for the customer whose credit is on Hold.
Thanks,
Ashish.

Hi,
These are the basic steps for alert generation.
1. Create Alert Profile (transaction CRMC_CIC_AM_PROFILE) using the DEFAULT meta Model ( User defined meta models can be created if required with custom events to be triggered)
2. Assign the created alert model to the Alert Model profile in IC Profile.
3. Copy the standard alert modeler class (CL_ALERT_MODELER) to a Z class and implement the interface method 'HANDLE_EVENT'. Here you can raise custom defined events if required.
4. In the alert modeler events screen, you can write the rules and messages to be given as alerts (this is java script code) in the specified tabs in the Alert Modeler.
Hope this helps,
Thanks,
Rashmi.

RAR5.3 - Alert Generation background job repeatedly errors out

Hello,
We have an Alert Generation job that we've set up to run daily on
PR2/150 strictly for the Transaction Usage Report. We do not
use Alerts so the only parameter we set for this job is "Generate
Action Log." The job will run anywhere from 2 to 4 hours before it
errors out. Every time this job, this process overflows its allotment
on the backend of 4GB and consequently creates a system dump. The job
is just too big.
We've reviewed the powerpoint "Risk Analysis and Remediation Alerts,
Jayne Gibbon, Director of GRC Support, August 15 2008"
This powerpoint basically says Alert Generation jobs should run every 1-
4 hours, otherwise they can get very large. We applied note 1015921 to
change the Last Run Date in order to decrease the size of the job. The
farthest we were able to set the Last Run Date back and have the alert
generation job run successfully was 2 minutes. This is unacceptable for
us as we need the jobs to at least run for 1 hour time periods.
What can we do to ensure our alert generation jobs complete
successfully in a manageable time period?
Any info or guidance would be greatly appreciated!
Jes Behrens
Edited by: Jes Behrens on Jan 20, 2009 10:47 AM

there seems to be a problem with the SID table of your master data. test it with RSRV and repair any errors.
if this doesn't help return to the forum

Suspend time Alert Generation

Hi there,
I am wondering the following.
When you get the following alert: "alert generation was temporarily suspended due to too many alerts".
How long gets the concerning workflow suspended?
And what dot I have to do to force the workflow to start again? Just restarting the SCOM agent?
Thanx in advance.
Regards,
Chris

Hi Chris,
The alerts get suspended for 10 minutes. You can read more about how it works here:
http://blogs.msdn.com/b/mariussutara/archive/2009/03/25/what-is-new-opsmgr-2007-r2-alert-storm-recognition-possible-rule-misconfiguration.aspx
some trouble shooting:
http://www.systemcentercentral.com/research-this-kb-alert-generation-was-temporarily-suspended-due-to-too-many-alerts/
Cheers,
Martin
Blog:
http://sustaslog.wordpress.com
LinkedIn:
Note: Posts are provided “AS IS” without warranty of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose.

SCOM 2012 issue with disk space alert generation

we have installed SCOM 2012 newly , after that we have imported Windows Operating system MP's. However customization(Override) of alerts, everything is working fine except not receiving low
disk space alerts.
Is there any particular reason why we are not receiving low disk space alerts?

Hi,
Did you reach the threashold both for free % and free Mb? Both needs to be reached before you will get an alert.
For more information, please review the link below:
Logical Disk Free Space Monitor
http://blogs.technet.com/b/jonathanalmquist/archive/2009/04/04/logical-disk-free-space-monitor.aspx?CommentPosted=true
Operations Manager 2012: Monitoring Logical Disk Free Space
http://tmitegypt.wordpress.com/2012/10/22/operations-manager-2012-monitoring-logical-disk-free-space/
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I have a basic applet method timing problem with Firefox (and Chrome), not IE nor Opera. Works if JavaScript issues windows.alert() prior, fails otherwise.

I have an applet method, which is invoked from a JavaScript function, that is triggered by the window.onload event. The problem seems to center in the loading of the applet and its methods.
If I step through the 3 applet acceptance prompts (I chose to use a down-level Java), the applet method is never invoked, nor is an exception raised. How this happens is beyond my understanding.
As additional information, the Init(), start(), and "desired" Java methods all use the synchronized keyword. This is an attempt to minimize the exposure to a multi-thread environment.
If I issue a message from JavaScript (via window.alert()) PRIOR to invoking the method, I can get the desired results in special circumstances:
1) When the alert is presented, Firefox also prompts, SIMULTANEOUSLY, to block/continue the applet (the first of the 3 applet acceptance prompts). I can accept that these are separate threads.
2a) If I walk through the 3 applet acceptance prompts FIRST, and then hit the OK button on the alert message SECOND, I get the desired results, my applet method executes, and all is well (other than the fact that I would prefer not to have the alert in place at all).
2b) If I hit the OK button on the alert message FIRST, and then walk through the 3 applet acceptance prompts SECOND, I get the same results as when the page loads WITHOUT the alert, which is the applet method is never invoked, nor is an exception raised. Weird, huh?
The above problem only occurs when the browser and the applet's URL are loaded for the first time.
Subsequent invocations (after the page & applet has been loaded initially) do not have the failing symptoms.
It is my understanding that IE and Firefox (and Chrome and Opera, for that matter) each use the same implementation of JavaScript provided by Microsoft. Please correct me if this information is inaccurate.
The failing page and it's applet are proprietary; I cannot provide the Internet URL, nor the Java or JavaScript source, to aid in your analysis.

I can speak to the source code, but have no access to it.
The current process/thread that invokes an applet method must check to see that the applet is not currently being loaded by another process/thread. If it is being loaded, the current process/thread should block until the load is complete, THEN attempt to invoke the applet method.
Please forward my concern to a knowledgable developer. The nature of the problem, once identified, can be addressed in a very straightforward manner.

Issue in Alert Generation

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