ISSUE related to rebates

hi all
i have an issue with rebate settlement.user have done
partial settlement of amount 1000 and final settlement
of zero value at same date.but that he found that he have
done mistake and no amount should be given to customer.
then he canceled the partial settlement document-credit memo and credit memo request by giving reason for rejection. but issue is in report syteme is showing open accrual.
what i should do to revers the partial settlement accrual.
regds
alicia,

Hi Alicia,
Hi Alicia,
What type of reason for rejection did use in your Sales order?
What is your Requirement?
If your requirement is to cancel the partial settlement completely
Then you have to follow this procedure.
Go to IMG screen,
Sales & distr-SalesSales documentSales document item-- Reasons for rejection.
Click on reason for rejection. Please go through you reason for rejection which your user has used in Sales order.
Enable NRP (Not relevant for Printing), BIC (Not relevant for Billing).Then save it and go to change mode of Sales document and you use this reason for reason for rejection in Sales order and save the sales order.
Go to Document flow then it will show you the document is complete.It will not show you any open items.
Hope this will helpful to you.
Regards,
Syed.Baba Fakruddin
If you have any doubts please get back to me.

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Report related to rebates

Hi Experts,
Below is the scenario related to rebate and the requirement from client.
1.     Rebates: A rebate is a special discount which is paid retroactively to a customer. This discount is based on the customer's sales volume over a specified time period.
      For example customer (eg H&B company) will be getting 10% amount of discount if they purchase an amount of 50,000 in 3months from that vendor and for particular articles(goods).
   Query to be generated : BI has to raise a alert if there is a shortage of certain amount (eg 5000 in this case)or less than that amount to get the rebate.
MY solution: So first we have to create a query to display : For particular vendor, we have to get the actual purchase amount for particular rebate. Then this purchase amount has to be compared with the rebate amount (here it is 50,000) and present date has to be compared with the end date of the rebate.If there is less(minimum,value is specified eg 10%) difference in actual purchase amount and rebate amount && present date is less than Rebate end date,then BI has to generate alert saying that customer has to buy still 5000 to get the rebate(i.e discount).
My problem : There is a cube name 0PUR_C03 : Subsequent settlement : Evaluation (also called as Rebates) ,but I am not able to understand what are the values it is extracting from the R/3 side .I mean what exactly each key field mean in that cube.
I thought of loading data and comparing data in r/3 side,but it is giving error while installing datasource, saying that the datasource is not active in the source system. When I try to activate it in source system it is saying data source is locked by request.
IF I can know what each field mean in that cube, there will be no need to load data.
I know it will take a long time to understand the scenario and get the solution,but this issue is critical.
It will be great help if anyone can get me the solution.
Thanks for your HELP.
Thanks,
Lalitha
Ph: 09999078676

Hi Lalitha,
As the Cube: 0PUR_C03, is a std one so you can go to each field of it and press F1 key, that will open help for that perticular field. And you get to know what that field store in that cube.
I hope it is of some use of you.
Thanks and Regards,
Rachit.

Hello I don't know who to complain to as you do not appear to have a complaints department, despite searching the web, I trust you can pass this to relevant department for action, as I'm very angry over my recent repair. Following my issue relating to a

Hello
I don't know who to complain to as you do not appear to have a complaints department, despite searching the web, I trust you can pass this to relevant department for action, as I'm very angry over my recent repair.
Following my issue relating to a blank screen 2 weeks ago, your advisor arranged for my iMac to collected by Amsys, for repair and return, this was done and it was returned to me last Tuesday, onWednesday I set up my iMac again and instantly realised I had problems, much worse than before. I called Amsys to inform them of the issue of the computer being very very slow and unable to open iPhoto and pages, and document listing would not show up, plus I had no sound on the mac.They informed me that they had only replaced the video card and what they had done would have not affected the computers performance. He suggested I reinstall OSX again which I did, but this made no difference to the programs, so I called you.
Your technician on the phone was very good as they have always been, and made an appointment for me to go into the Milton Keynes Apple store the next day at 1 pm, which I did.
The gentleman on the Genius Bar was very good and was able to run tests on the iMac in my presence, and diagnosed immediately an issue with the sound problem, and advised me that this could not be fixed while I wait and I would need to leave it for repair. I made him aware of the previous repair, and he was able to see via your system, the list of logged issues I have had with this since purchasing in September 2012. I'm sure you can see from the way you record all calls and issues the problems I have had.
Today I called to ask if my iMac would soon be ready for collection, I was told the repairs had been completed and it was being tested. However to my dismay, I learned of another serious issue relating to the repair carried out by Amsys. I was informed that 6 screws were missing from the the iMac internally, which caused me much distress and concern, they also told me I had to wait even longer as the screws had to be ordered and installed on arrival before I could collect it.
My issues here are: I trusted the Amsys repairer as it was arranged and recommend by you, it is very evident they are not competent to repair, as they have caused more problems with my iMac on its return, despite enclosing a checklist, fully ticked showing everything working well, it clearly wasn't ! Plus the issue of missing parts (screws) during the repair, I have already expressed my disgust with Amsys, by email and had a response, within the hour, apologising and told me they were looking into this.
This where I stand on this, I have not had my iMac for almost two weeks and I do not know when I will get it back. I'm also very worried about what other damage has been caused by Amsys and the quality of my iMac now. I want to know what you, Apple is going to do about this ? I have already been very inconvenienced by this and until now I have been a very loyal apple customer with 2 iPads, and 4 iPhones in our household, not to mention the iMac.
I feel I have been very let down by this experience, on my iMac, which cost a lot of money, I have also lost a lot of money with lost work and unable to carry out my business without it, and I will be seeking compensation.
I trust you will take this complaint seriously and pass it to the relevant department for action.
Yours sincerely
Des Withey
Sent from my iPad
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Call Apple Customer Relations - 1-800-275-2273. Ask politely & firmly that you want to be transferred to Customer Relations. Tell them exactly what you stated in your post.
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For Eg: Net Price(1000) + Excise Duty (16.48%) = Rs.1164.8
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Message was edited by:
Kumar Rayudu

Hiii Ramakrishna,,
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Post the Excise Invoice before doing MIRO.
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Thanx & Regards.
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Performance issues -- related to printing

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ERe: Issues related to Sound Blaster X-Fi Xtreme Audio (PCI Express )[ Bumping.
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Below is the result:
Hardware Information:
 MacBook Pro (15-inch, Mid 2009)
 MacBook Pro - model: MacBookPro5,3
 1 3.06 GHz Intel Core 2 Duo CPU: 2 cores
 4 GB RAM
Video Information:
 NVIDIA GeForce 9400M - VRAM: 256 MB
 NVIDIA GeForce 9600M GT - VRAM: 512 MB
Audio Plug-ins:
 BluetoothAudioPlugIn: Version: 1.0
 AirPlay: Version: 1.9
 AppleAVBAudio: Version: 2.0.0
 iSightAudio: Version: 7.7.3
Startup Items:
 HP IO - Path: /Library/StartupItems/HP IO
System Software:
 OS X 10.9 (13A603) - Uptime: 3 days 22:8:6
Disk Information:
 ST9500420ASG disk0 : (500.11 GB)
 EFI (disk0s1) <not mounted>: 209.7 MB
 Macintosh HD (disk0s2) /: 499.25 GB (220.49 GB free)
 Recovery HD (disk0s3) <not mounted>: 650 MB
 HL-DT-ST DVDRW GS23N
USB Information:
 Apple Inc. Built-in iSight
 Apple Internal Memory Card Reader
 Apple Inc. Apple Internal Keyboard / Trackpad
 Apple Computer, Inc. IR Receiver
 Apple Inc. BRCM2046 Hub
 Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
 com.rim.driver.BlackBerryUSBDriverInt (0.0.64)
 com.livedrive.filesystems.livedrivefs (2.1.14)
Problem System Launch Daemons:
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Launch Daemons:
 [loaded] com.adobe.fpsaud.plist
 [loaded] com.adobe.versioncueCS4.plist
 [loaded] com.creativebe.MainMenuHelper.plist
 [loaded] com.macpaw.CleanMyMac2.Agent.plist
 [loaded] com.magican.castle.plist
 [loaded] com.microsoft.office.licensing.helper.plist
 [loaded] com.rim.BBDaemon.plist
 [failed] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist
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 [loaded] com.adobe.CS4ServiceManager.plist
 [loaded] com.hp.messagecenter.launcher.plist
 [loaded] com.hp.productresearch.plist
 [loaded] com.rim.BBLaunchAgent.plist
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 [loaded] com.adobe.ARM.[...].plist
 [failed] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist
 [failed] com.macpaw.CleanMyMac2Helper.scheduledScan.plist
 [failed] com.macpaw.CleanMyMac2Helper.trashWatcher.plist
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 [failed] com.zeobit.MacKeeper.Helper.plist
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 BlackBerry Device Manager
 HP Scheduler
3rd Party Preference Panes:
 Adobe Version Cue CS4
 DC30 Xact Driver Panel
 Flash Player
 Flip4Mac WMV
 Perian
Internet Plug-ins:
 AdobePDFViewer.plugin
 AdobePDFViewerNPAPI.plugin
 Default Browser.plugin
 Flash Player.plugin
 FlashPlayer-10.6.plugin
 Flip4Mac WMV Plugin.plugin
 iPhotoPhotocast.plugin
 JavaAppletPlugin.plugin
 OfficeLiveBrowserPlugin.plugin
 QuickTime Plugin.plugin
 SharePointBrowserPlugin.plugin
 Silverlight.plugin
User Internet Plug-ins:
 OctoshapeWeb.plugin
Bad Fonts:
 None
Time Machine:
 Mobile backups: OFF
 Auto backup: NO
 Volumes being backed up:
 Macintosh HD: Disk size: 499.25 GB Disk used: 278.75 GB
 Destinations:
 TOSHIBA EXT [Local] (Last used)
 Total size: 2 TB
 Total number of backups: 5
 Oldest backup: 2013-10-24 23:21:31 +0000
 Last backup: 2013-10-25 02:59:08 +0000
 Size of backup disk: Excellent
 Backup size 2 TB > (Disk size 499.25 GB X 3)
Top Processes by CPU:
 3% WindowServer
 1% EtreCheck
 1% Microsoft PowerPoint
 0% BBLaunchAgent
 0% fontd
 0% aosnotifyd
Top Processes by Memory:
 168 MB Microsoft PowerPoint
 123 MB Safari
 86 MB Mail
 74 MB WindowServer
 45 MB com.apple.WebKit.Networking
 45 MB com.apple.WebKit.WebContent
 41 MB Finder
 41 MB PluginProcess
 41 MB mds_stores
 33 MB Notes
Virtual Memory Statistics:
 72 MB Free RAM
 1.27 GB Active RAM
 1.24 GB Inactive RAM
 667 MB Wired RAM
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PROCESS ON VALUE-REQUEST.
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Thanks & Regards,
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regards
vinod

ISSUE related to rebates

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