Issue Tracking Posting Level

The HCM team has approximately 650 issues logged for our 4.6C system (over a 3 year period).  Our potential usage of the Solution Mgr issue logging will be quite extensive.  We would like to have our issues logged at the Project level as well as the Solution level.  The system allows for this type of logging.  However, the available Issue report does not report in this fashion.
The HCM group would like to report and record issues at the Solution level based on the need to not always remember which project the issue is filed under. We then experimented with the Solution Reporting to test how issues would be picked using the selection screen provided.
Our results  show that if an issue is reported at the Solution level it does not get displayed if a project is selected thru Solution reporting selection variant. The report selection criteria seems to be an "either or" meaning by project or by Solution but not both which we would see using.
We were wondering what the intent is or best practice recommendation for filing issues is. Solution level or Project level
Thanks in advance
Ron Taylor
TCDSB

Hi Benjamin,
The error can be caused by many reasons, so you need to check the ULS log for detailed error message.
For SharePoint 2010, by default, ULS log is at C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\LOGS.
In the meanwhile, you can clear the configuration cache for SharePoint to see if the issue still occurs.
To clear the configuration cache, please follow the link below:
http://blogs.msdn.com/b/jamesway/archive/2011/05/23/sharepoint-2010-clearing-the-configuration-cache.aspx
Please also check if the issue is caused by the KB2844286 Security Update on SharePoint 2010 as Cameron suggested.
Best regards.
Thanks
Victoria Xia
TechNet Community Support

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