Issue with corrupted document, need Help !

Dear all,
In our company we use daily Indesign 7.5 (cs 5.5 package) and when we export the .ind document to .pdf the system crash.
Above this the original document (.ind) is corrupted and we're not able to open thedocument.
We loosed a lot of work and we're not able to restore de document.
When we try to open the corrupted document this message appear :
Can somebody help me?
Thx and have a nice day.

Thank you, yes, we at Markzware can try to help with your corrupt InDesign documents, for sure.
From as far as we can see when dealing with the odd corrupt InDesign file from time to time, is that it comes down to three main reasons why these InDesign documents have issues:
Font(s)
Image(s)
PowerOutage or Forced Stopped
Fonts can indeed be a corrupt font itself, but also corrupt, over-loaded or otherwise odd-balled font caches. Here is a video on how to clear font caches in InDesign and although for a Mac in this video, I think you'll get the idea on how to do that on a PC as well:
One highly corrupted image can ruin the show for your entire file. Check all images individually till you find the bad one and remove that. Also, more times then I can count, InDesign users drag-and-drop images from a web browser while visiting a web page, right into an InDesign layout. That is a big no-no. Not saying your are doing that, but just covering what can happen in the images category and a bad InDesign file.
As for the odd power outage, well that is something maybe Tesla could have helped us with, but until a time when we are not dependant on AC/DC currents, it will remain a sore point. Power in your cases is likely not the issue though.
Always report issues like these to Adobe though. They can also often help and if not right away, at least they may gather important details to help stop that type of corruption in the future.
If all else fails and as mentioned, we as Markzware can help try and fix your files - Bad InDesign or Quark File Recovery Service
Friendly Regards,
David
Markzware

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