Issue with invoice

Hi Experts
I am facing an issue with invoice. When i am cancelling an invoice , the system is actually not clearing the accounting doc for original invoice and neither it is clearing the accounting doc for cancelled invoice.
Also if i see the customer line item of the accounting doc for the cancelled invoice , then instead of taking the posting key as 12 i.e. Reverse Invoice it is taking as 11 : Credit Memo which is quite unusual and as far as i know this is something standard and not modifiable.
Kindly let me know if you can suggest any solution or comments to this issue
Thanks

Hi,
Check copy controls in VTFF.
Cancelled invoice should have the original invoice number in header and original invoice should contain the cancelled tick at header.
Check if you are getting those status in the respective documents.
Also, your delivery or order with reference to which the invoice was created will become open or being processed.
Also try running std program for reorganization of status indexes in SE38 , program RVV05IVB.
Regards,
Amit

Similar Messages

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    Best Regards,
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    Thanks Kiran for response.
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  • Issue with cancelled invoice

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