Issue with Master data change workflow in GRC PC 10.1

Hi,
I have configured the work flow for master data changes in GRC PC 10.1, however approver is not able to view the request in inbox where are the organization owner is able to see the review for change request in inbox.
Please let me know if there is any config where we need to set the approvers for workflow, so that the system creates a request for approver.
Regards,
Giridhar

Dear Giridhar,
Please, check the following configuration:
1. Activate the workflow (Path: SPRO -> GRC -> Shared Master Data Settings -> Activate Master Data Changes)
2. See whether Checkbox "Approval" is ticked for the selected entity
3. If you activate master data changes, please check whether the correct roles are indicated in the Maintain Custom Agent Determination Rules in the Workflow settings.
Business Event: 0FN_MDCHG_APPR
Role: Select the role you gave to the approver
After performing this configuration, a task must appear in the work inbox.
Best Regards,
Fernando

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