Issue with reading emails state.

Dear community,
in my company, we have BB to bring a very good 24hrs service to our customer, but the thing is that we started to have an issue with our BB and the Microsoft Office 365 and Exchange service.
We have BlackBerry Enterprise service activated on each blackberry, so we receive every email in our BBs.
But, when we read an email, after you go back to the mailbox, it appears as un-read again. Then, if you read it again, and go back to the mailbox, it appears as read.
DO you know why it's happening?.
Thanks in advance,

Hi,
Use TRY & CATCH statements before OPEN DATASET...
For exact syntax check F1 help on try & catch...
TRY.
  CATCH.
    OPEN DATASET..
  endcatch.
endtry.
Hope it helps!!
Rgds,
Pavan

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