Issue with SPA 962 devices

Hello everyone,
we are facing the following issue with 6 Cisco SPA 962 devices. The phones are registered in a hosted PBX service (based on Vodia PBX). About 1 in 5 calls, whether incoming, outgoing or even between extensions have no audio at all. The phone of the called party rings (so the signaling is OK, even though the caller cannot hear the ringing tone while the phone of the called party is ringing) but when the call is answered, both parties hear nothing.
The problem is caused by the phones, because I replaced one with a yealink device and the yealink worked without issues. I have spent a lots of time so far experimenting with various settings without success.
Has anyone encountered a similar issue? Do you have any ideas or suggestions?
Thank you very much in advance,
John

@jtsoukaris, I believe you have Cisco device. I am not sure if someone will be able to assist you here in Linksys Community. There might be other users in the community that has the same concern but I highly recommend that you contact Cisco about the issue.

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(link removed)
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Reginald (removed)
Edited as required by the Verizon Wireless Terms of Service
Message was edited by: Admin Moderator

Reginald, We absolutely want to make this a better experience. Would it be possible for us to work together in direct message. Please follow us and we can get started.
Sheritah_vzw
Follow us on Twitter
@VZWSupport

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Hi dumbcode,
Welcome to the Apple Support Communities!
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ms.crackberry.com/blackberry-z10-f254/proximity-sensors-still-not-working-my-z10-891783/index5.html
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Thanks for the information. It seems that you have installed an OS version higher than the one supported by your carrier on your device. Please contact your carrier to get the supported OS version and try the proximity and light sensors. Let us know if you need further assistance. Cheers. ^LFC.
I did replay:
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I don't know if this forum is moderated or followed by BT support staff, but I sure hope so.
After coming from Virgn Media for my BB to BT infinity (Awesome speeds btw!) I'm pleased with the connection and, up until today, the support. I now have issues with my Wireless devices on the HH3.
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This is only a customer to custome help forum.
This link may help, although some of the things you may have already tried.
Wireless can prove quite unreliable, and an separate wireless access point can help.
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There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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