Issue with User decision handler in UWL

Hi Friends,
  I am facing an issue with user decision hander in UWL. We have modified the XML file to show up the comments box to enter the rejection reason, this is working fine with two approval tasks already but the same thing is not working now with a new task id. In the back end(R/3) everything is the same for both the tasks, in the Portal side my portal consultant says the same. But we were not able to figure out the issue. I even created a new task and tried to use implement the handler changes, but still it is not working. Please advice what could be the issue

Hi,
can you elaborate what the issue, what do you mean by not working. you are not getting the reason box, or it's giving error,something like that.
Hope we'll be more clear then about your requirement.
venu

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    Sriram.

    Hi Sriram,
    Please check General settigns of SWNCONFIG. Here check eliment 'SUBJECT_WF_INBOX'. Here its default value is NASWN070, which is nothing but the message of SWN class. Chcek Message No 70 of SWN class which states that ''New work items in your Workflow inbox'' which you are getting currently. Please provide your message instead of the standard one.
    Hope this will solve your problem.
    Regards,
    Smit

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