Issue with users trying to save reports to thier Documents on one drive.

Question

I am working
on a 2013 SharePoint environment and users who use Power View reports.  I
have a user who can create reports on a site I have set up (no problems
there).  They can also save reports to PowerPivot Gallery they have added
in their Newsfeed for their personal site (no problems here).  The problem
is when they try to save the report and go to Documents on one Drive it fails
with below error message.  I am an admin but can save just fine to my
documents.  I know the error shows an access issue but not sure where or
how to resolve this issue for users.  <o:p></o:p>
P.S. the
issue happens before they even save button it happens when they see the My
Documents and try to open it.  Again it is there personal SharePoint site
so not sure why they would not have access.<o:p></o:p>
SoapAction: ListChildren
HttpStatus: 500
ServerErrorCode: rsAccessDenied
ServerError: <detail><ErrorCode xmlns="http://www.microsoft.com/sql/reportingservices">rsAccessDenied</ErrorCode><HttpStatus xmlns="http://www.microsoft.com/sql/reportingservices">400</HttpStatus><Message
xmlns="http://www.microsoft.com/sql/reportingservices">The permissions granted to user 'HQEAGLEVIEW\levi.bond' are insufficient for performing this operation. ---&gt; Microsoft.ReportingServices.Diagnostics.Utilities.AccessDeniedException:
The permissions granted to user 'HQEAGLEVIEW\levi.bond' are insufficient for performing this operation.</Message><HelpLink xmlns="http://www.microsoft.com/sql/reportingservices">http://go.microsoft.com/fwlink/?LinkId=20476&amp;EvtSrc=Microsoft.ReportingServices.Diagnostics.Utilities.ErrorStrings&amp;EvtID=rsAccessDenied&amp;ProdName=Microsoft%20SQL%20Server%20Reporting%20Services&amp;ProdVer=11.0.3412.0</HelpLink><ProductName
xmlns="http://www.microsoft.com/sql/reportingservices">Microsoft SQL Server Reporting Services</ProductName><ProductVersion xmlns="http://www.microsoft.com/sql/reportingservices">11.0.3412.0</ProductVersion><ProductLocaleId
xmlns="http://www.microsoft.com/sql/reportingservices">127</ProductLocaleId><OperatingSystem xmlns="http://www.microsoft.com/sql/reportingservices">OsIndependent</OperatingSystem><CountryLocaleId
xmlns="http://www.microsoft.com/sql/reportingservices">1033</CountryLocaleId><MoreInformation xmlns="http://www.microsoft.com/sql/reportingservices"><Source>ReportingServicesLibrary</Source><Message
msrs:ErrorCode="rsAccessDenied" msrs:HelpLink="http://go.microsoft.com/fwlink/?LinkId=20476&amp;EvtSrc=Microsoft.ReportingServices.Diagnostics.Utilities.ErrorStrings&amp;EvtID=rsAccessDenied&amp;ProdName=Microsoft%20SQL%20Server%20Reporting%20Services&amp;ProdVer=11.0.3412.0"
xmlns:msrs="http://www.microsoft.com/sql/reportingservices">The permissions granted to user 'HQEAGLEVIEW\levi.bond' are insufficient for performing this operation.</Message></MoreInformation><Warnings
xmlns="http://www.microsoft.com/sql/reportingservices" /></detail>
here is actual screen shot
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Ken Craig

Answer 1

Hi Ken,
It's strange that the User Profile Service Application is not available there. Please use PowerShell to check it, and you can run the command below:
Get-SPServiceApplication | where-object{$_.DisplayName -like 'User Profile*'}
Please ensure you are connecting to the correct farm, and open PowerShell with administrator permission. Meanwhile, add a test user in your Active Directory, and test to see whether the user's My Site can be created.
If the User Profile Service Application can be listed by PowerShell, and the new user's My Site can be created, there might be an UI issue in your Central Administration. Otherwise, you may consider to recreate or restore your User Profile Service Application.
Here are references:
https://technet.microsoft.com/en-us/library/gg985419.aspx
http://sharepoint.stackexchange.com/questions/55087/user-profile-service-application-unable-to-create-a-new-user-profile-service-ap
https://joanneklein.wordpress.com/2011/11/08/recreated-user-profile-service-application-deletes-user-profiles/
Thanks,
Reken Liu