Issues printing pdfs

Hi we have some users that when printing pdf CAD drawings things like dashed lines are turning out solid. I've found a "fix" for it but this seems to be a bandaid solution and I'd rather know why its going wrong and have some way to resolve it properly.
It seems to only affect some users with some printers. We are on Windows XP and Adobe Reader 8 - the users with the issue also seem to have Adobe Pro 8 installed.
The fix I've found is to change their current distiller setting to have a compatibiltiy of reader 8 - as it defaults to reader 5. This seems to fix the issue - but I'm not sure why it would - isn't distiller only used when actually creating PDFs? (ie not printing existing ones?)
Because we have a lot of users I wonder if the solution to change all their compatibility to version 8 is a reasonable one - or is something else the issue? Eg the creation of the PDFs in the first place?
Any advice appreciated.
Paul Thomsen

Good day Paul,
You are correct that Distiller is only used when creating PDF files, but not when printing them. I'd recommend that if you're users at typically printing from Adobe Reader, that you upgrade to Adobe Reader X.
However, you may want to try turning on the Print as Image option within the Reader 8 print dialog box to see if this improves your printing.
Good luck!
Kind regards,
David

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what Adobe Reader Plugin
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So far I've noticed that Adobe Reader utilizes two versions of the Print Dialog Box. The first one shows four choices for "Print Range" (All, Current View, Current Page, Pages...) seems to always be misconfigured and does not print as intended. The second one I've noticed seems to limit your Print Range choices (All, Current View) which usually works.
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In Adobe Reader 8, a dropdown appeared when you selected "File>Print" or the "Print Icon". The dropdown then gave you an option to "Print Current Documents" or "Print All Documents". Which basically provided you an option to print the entire "PDF Package" or choose to print only a section of the "PDF Package".
In Adobe Reader 9, the option to choose between "Print Current Documents" or "Print All Documents" was removed.
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Also, I've noticed that Reader utilizes two different "Print Dialog" boxes.
The testing scenario I set up was that you can print in three different ways:
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My computer is using:
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I've also spot tested on:
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Vista, Acrobat Reader 8
Any Ideas?

Hi Greg,
Since this is sytem defined settings that you are trying to implement, I presume that the INI changes ought to be done in FSISYS.INI rather than the FSIUSER.INI.
Apart from that most of your INI changes look fine as we are also using pdf as our Output type. Please find the INI change swe have implemented in our system for printing pdf.
Device = ..\Print\Prt.pdf
Bookmark = Yes,Page
Compression = 0
DownLoadFonts = Yes,Enabled
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Module = PDFW32
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SendOverlays = No,Enabled
SendColor = Yes,Enabled
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SplitText = No
SplitPercent = 50
TextCommentOn = FORMSET
Papersize = 0
FontCompression = 1
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Thanks,
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Hi @sweep ,
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If you appreciate my efforts, please click the Thumbs up button below.
If there is anything else I can help you with, just let me know. Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Try this:
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zoer1,
Adobe icon does not show on saved PDF's
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=============
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08/11/18 09:58:03 [INFO] area contents overflows area in line Project
08/11/18 09:58:03 [INFO] area contents overflows area in line
08/11/18 09:58:03 [INFO] area contents overflows area in line Created
08/11/18 09:58:03 [INFO] area contents overflows area in line
08/11/18 09:58:03 [INFO] area contents overflows area in line Project
08/11/18 09:58:03 [INFO] area contents overflows area in line ETECH
08/11/18 09:58:03 [INFO] area contents overflows area in line
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08/11/18 09:58:03 [INFO] area contents overflows area in line
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08/11/18 09:58:03 [INFO] area contents overflows area in line
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===============
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Mary
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Mark P. Brewster
The Brewster Law Firm
The Benchmark Building
13526 George Road, Suite 210
San Antonio, Texas 78230
Phone: (210) 437-1232
Fax: (210) 437-1233
The contents of this message are privileged and confidential attorney client communications and work product.If you have received this message in error, please contact me to let me know, and please delete the original message.

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