Issues with Captivate 3 and LMS enrollments to transcript completion

We have issues with courses developed with Captivate 3, that sometimes do not work properly in the LMS.  Some users when they have completed the captivate training, their completion is not moved from in progress/enrollments to completed.  Others have no issues.  What is causing this?  Scorm, Flash, Java??  Any assistance is really appreciated!

In one client where we had a similar issue, I placed an SWF animation on the final slide that ran for the duration of the slide.
The animation looked like a progress bar sending information with text that said it was updating their score and to wait for the window to close:
People would see the animation and then (believe it or not) do as it suggested and wait for the animation to finish, which allowed the Captivate module to close naturally, and stopped our reported issues with the LMS not picking up their score.
Sometimes a simple dummy fix is all you need.

Similar Messages

  • Issue with Captivate 8 and SumTotal Learning Maestro LMS -

    I get blank screen when launching course published as SCORM 2004 using Captivate 8.  All publish settings are the same as used with Captivate 7 and all course properties and settings are the same in the LMS as courses published using Captivate 7. When course launches, instead of the opening screen from the course, a blank frame appears showing the course playbar and the LMS navigation bar. Opening screen does not appear until the play button on the playbar is clicked. Any idea why this is happening?  Below is a screenshot of the blank frame.

    Adding additional information about this problem.  This appears to be related to issues between Chrome and the Captivate 8 course, but I am not certain exactly why.  Today I redid the Captivate 8 file, using a working Captivate 7 file.  I published the course using Captivate as a SCORM 2004 course.  I tested the course in the SCORM Cloud and it opened correctly to the Opening screen of the course.
    Next I uploaded the course to Maestro using IE11 as my browser. The course opened properly when I previewed it from course record.  NO blank screen.
    I then went into Maestro using Chrome 36 as my browser ( which is what I routinely use) and created another course -- uploaded the same file for this course. The blank screen with the playbar appeared when I previewed the course from the course record.
    Still in the LMS with Chrome as the browser, I then went to the course that I had uploaded using IE11 as the browser -- got the blank screen again.  Does this confirm that the issue is related to Chrome 36 breaking all Captivate HTML5 content?

  • Issues with Captivate 5 and the Audio Editor

    I downloaded the trial for Captivate 5 (I previously used Captivate 4) and I am disappointed with the recorded audio editor.
    (Please excuse the incorrect terms that I might use.) In Captivate 4 when editing recorded voice, the sound waves were bigger so editing them to remove breaths was easier. Now the sound waves are so small (even after adjusting the Zoom to 100) I cannot really see the breaths to insert silence.
    Also, I am constantly having adjust the volume and increase the dB level to make the audio louder and easier to hear, which I did not have to do with Captivate 4 (and I am using the same equiptment and set up). It seems as though Cativate 5 is softening the recorded voice and I don't need that.
    I feel like Capticate 5 has lost functionality the with the above when sound editing, which doesn't seem right to me. Is there a way to fix these two issues in Captivate 5 so it functions more like Captivate 4?
    Thank you,
    Amanda

    I agree.  I much prefered the Captivate 4 functionality and would like to see some iprovement in CS5.

  • Having HUGE issues with captivate 4 and vista- receive MP3/wav error messages and 0x80070005 error codes- Is there help out there?

    Just uploaded Captivate 4 Educator Version to my vista machine (Dell XPS M1530).  When right click Captivate 4 in admin mode, Adobe Acrobat 9 loads/configures.  [Question- Why does this happen every time, and can I stop?].  I then I import my ppt.  Then all the wav files embedded in the ppt come up with another error message unable to decode and import the selected wav/mp3 file.  Then when I go to do text to speech, I can pick out the person "Kate" but I also get the same error message- unable to decode and import the selected wav/mp3 file.  HELP!  There has to be another person out there that has had a similar issue.

    Hi there
    Seeing as you just installed, have you appliled the update? Click Help > Updates... to check. If that option fails, try visiting the updates page at the link below:
    Click here to view
    Cheers... Rick
    Helpful and Handy Links
    Captivate Wish Form/Bug Reporting Form
    Adobe Certified Captivate Training
    SorcerStone Blog
    Captivate eBooks

  • Still struggling with Captivate 6, Oracle LMS and SCORM 2004

    Still can't get this course tracking with scores.  Herewith the screen shot.  Does anyone know if the settings I have chosen for the quiz are correct.  When I load the published course into the lms and test it, it shows "not attempted" prior to opening it and it gives the final score on the last quiz slide.  There is a slide after the last quiz slide.  It still seems not to transfer the scores to the lms.  I recently found out that we have Scorm 2004 version 4, so I changed the configuration setting as it was defaulted to version 3, but that still hasn't helped with the scores.  Under the start and end settings, I have chosen close project for the end.   I have been through a week of torture with this course!  Please can anyone assist as I'm not sure what to do anymore!

    Oh no.  Now I'm panicking!  I will try it.  Thanks
    Mrs T Cassisa
    Oracle Learning Management Practitioner
    Tel: 27 (21) 403 3069
    Fax: 27 (21) 403 3333
    www.parliament.gov.za
    >>> RodWard <[email protected]> 2/26/2014 11:20 AM >>>
    Re: Still struggling with Captivate 6, Oracle LMS and SCORM 2004
    created by RodWard in Quizzing/LMS - View the full discussion
    This sounds like you have some major issue in this course project file.
    Breaking it up into smaller files might not fix your issue.
    I suggest you create a new blank CPTX project file, add one true/false quiz question, set it to report to LMS with the settings you have above, publish as a single SCO package zip file, and upload to both your LMS and SCORM cloud.
    If this file doesn't even work, your installation of Captivate would have to be suspect and nothing you do in course module is going to fix that until you work out what the problem is.  If this very simple single-SCO lesson plays OK and reports successfully to the LMS, then we need to figure out what is lacking in your current file. 
    It could be that your current file has somehow become corrupted.  See the suggestions here for how to debug general corruption issues:
    http://www.infosemantics.com.au/adobe-captivate-troubleshooting/basic- troubleshooting-techniques
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/6158090#6158090
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    Start a new discussion in Quizzing/LMS at Adobe Community
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  • Are there any compatibility issues with Captivate and OS X Yosemite?

    Has anyone noted any compatibility issues with Captivate and Yosemite?

    I had the same issue. Updating resolved this as well.
    I tested with Captivate 7 and almost everything seemed to work fine. I tested with an existing project file containing TEB's, Motion recording, a third party drag 'n drop widget, and a playbar with a TOC. This all seemed to work fine both in preview mode as after publishing. I also tested with Captivate 6 although I didn't publish anything. Here, everything seemed to work fine as well. However this was only SWF.
    As jpm226 described for 8, previewing HTML5 doesn't seem to work with Captivate 6 and 7 either. Chrome gives a "This webpage is not available" notification. Publishing however, does seems to work.
    Fortunately, the client we work for that asks us to use Captivate 7, also asks for SWF output. So I'll continue to use Yosemite for now.

  • Score Issues between Captivate 4 and 5

    Hi Everyone,
    We are noticing an issue between Captivate 4 and 5 and we can't seem to figure out what is going on, this issue is with Captivate modules that have no quiz and the completion status is based only on a % of slide views.  We publish as SCORM with complete/incomplete and report percent.
    With these types of modules created in Captivate 4, the LMS would record a completion and a N/A score.  Now, for those created in Captivate 5, the LMS receives a 0% score and the completion.  Our end users are really confused as to why they see a 0%.  Any ideas on what may be causing this?  The LMS is Taleo Learn, formerly Learn.com's LearnCenter.
    Any assitance would be greatly appreciated.
    Thanks,
    Connor

    If you can't download any old versions by logging into your account then clearly these have been discontinued.  Your best bet is ask somebody to lend you their CD/DVD which you can copy for your safe keeping.
    Old products are always discontinued and that is why you should always buy them on a CD/DVD so that they can installed whenever you have a new system or you have a system crash.
    Good luck.

  • Issue with Captivate 8 using IE with HTML5

    I discovered a rather unique situation with Captivate 8 and IE.  We have a SuccessFactors LMS with the content stored on a CDN server (cross domain environment).  I found that when we launched modules created with Captivate 8 using Internet Explorer (ver 9 and higher) we would get a blank page. The same modules published with captivate 7 worked fine.  I discovered that the index.html file was different between the Cap7 and Cap8 versions.  The Cap8 version has 2 new lines in it:
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    var newFrame = document.createElement("frame");
    newFrame.id = "scormdriver_content";
    newFrame.name = "scormdriver_content";
    newFrame.width = "100%";
    newFrame.height = "100%";
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    Hello ,
    Welcome to Adobe Forums !
    Could you please check the version of Captivate you are using to publish (Go to Help > About Adobe Captivate) ?
    Also check the version of Scorm you are using , Try switching between Scorn 1.2 to Scorm 2004 or vice versa .
    Also try renaming the published output try to keep it simple , means without spacing or any special character.
    Regards
    Himanshu

  • Issues with Exchange Account and Q10

    Well, I hate to be writing this, but I'm hoping that there might be someone out there that can help get past some first day issues I am experiencing.
    The background: I have a long history with legacy BlackBerry devices, and almost as much history with iOS devices. My most recent phone was an iPhone 4S, and I make extensive use of iCloud to keep my iMacs, iPhone, and iPad connected in real-time. The setup worked. It wasn't perfect, but it worked. However, because I used to have a BlackBerry device (most recent the 9930) and because I don't use the iPhone for more than e-mail, iMessage, and phone calls (generally speaking), I decided to give the newest BlackBerry device a shot. So I bought a Q10.
    At this point I feel compelled to say that the hardware is everything I had hoped it to be. It's solid, has a good weight, and appears to be made very well. I have no complaints with the hardware, including the keyboard (a big selling factor for me), so I won't really get into the hardware as the issues I am experiencing all have to do with the OS. Let me also say that I am very familiar with the iCloud integration issues (missing Contact photos and disabled Calendar sync), so I'm not voicing a complaint over those issues in this thread.
    I have connected my Exchange account. I used to have everything in Exchange before I moved my entire computing world over to Apple, and now I keep Exchange around for e-mail. Therefore, I have no contacts, no tasks, no notes, very limited calendar entries, and a massive amount of e-mail on the Exchange server. However, to test everything out, I have added a single contact record so I can see it show up on the phone and be able to test two-way sync between the Q10 and Exchange. And here is where the first issues crop up. It looks like Exchange connects and then disconnects at random. For example, if I open my Contacts on the phone, I see the one contact (called John Doe). Then, as the phone is sitting there with the screen on, the contact will disappear and I will see a "Start adding contact to your contact list" notice on the screen. Then, after a short period of time, the single contact will return. It is important to note that the entire time this is happening, the All Contacts option is selected in the list so that all available contacts are shown. Additionally, I have SIM card contacts turned off, but if I alter the selection in the view list (All Contacts, Favorites, etc.), the SIM contacts will re-appear when I return to the All Contacts view. At the same time, even though I have turned off SIM Contacts in the settings, the setting has reverted to show SIM Contacts. If I turn off the setting again, SIM Contacts still show up. Possibly related: I can't delete contacts on the SIM card, no matter how many times I try, and it now it seems that I can't get SIM Contacts to go away in the Contacts app.
    Likewise, Exchange seems to connect and disconnect from Calendar. I go to the calendar and move day by day to June 15th. I see an entry that I know is from Exchange (I have no other connected calendars at this time), and it is in blue. I change the calendar color to green and the entry changes color, as expected. However, if I jump back to today and then scroll day by day to get to June 15th again, the calendar entry is missing. After a few seconds, the entry re-appears, but it is, once again, in blue. The setting has reverted itself, and it seems like Exchange is completely disconnecting and automatically reconnecting to the phone like I am setting it up again for the first time. Very odd. As I'm typing this, I just saw something odd. I swiped to wake up the phone, and the active frames screen was the visible screen. The calendar app is still running (since I left it running, minimized, when the phone went to sleep) and the date shown in the active card was Jan 1, not Jun 8. Why? The date (and time) on the phone is correct and is set automatically by the cellular system.
    Nevertheless, looking at BlackBerry Hub, I see only two e-mails in my Inbox from Exchange, even though I have roughly a dozen in my Inbox. The rest are filed in sub-folders. And bam! Just like that... I get the "Add Accounts" screen while looking at the Hub. In other words, as I was typing this, I first saw two Exchange e-mails and then, out of nowhere, the e-mails disappear and I see the "Add Accounts" screen as if no account has been connected.
    So... first question: Is anyone else experiencing this issue? This is very strange, and very frustrating. Second: could this be related to the large amount of e-mails I have stored on Exchange, some of which have large attachments? I selected "Forever" as the sync history length. I have my concerns, however, if this is related to loading historical e-mails onto the phone (in other words, the first sync with Exchange) because there is no reason that I can understand that the phone would blank out as if no account was connected at all. I can understand lag and stuttering while the history is syncing, but not a complete disconnect and reconnect. Considering all of the issues with the one and only contact record disappearing, the calendar entry for Jun 15th disappearing and then reappearing with the wrong calendar color, and e-mail in my Inbox incomplete (two of a dozen e-mails) and ultimately disappearing, I feel like this OS just has some real, significant issues.
    Full disclosure: I do want iCloud to work and am a fan of Apple products, but the lack of full iCloud sync support is not a big enough issue for me to want to send back this phone and/or see it fail so miserably. I will happily move my info from iCloud into Exchange, Google, and/or set up a new Exchange account for personal use (Office 365) because I am not wedded to iCloud per se. But, I won't go through that trouble if I can't even get my first account to work properly. It should also be noted that I do have a basic Google account (non-paid) and I had previously attempted to connect to it. However, I was experiencing the exact same issues with contacts disappearing, e-mail disappearing, etc. So I deleted that account. Truth be told, I deleted the Exchange account as well, and then re-connected to Exchange only to test one account at a time. Unfortunately, even with Exchange only, I am seeing very strange and frustrating behavior as described above.
    Help... please. I want this to work but the frustration I am feeling is growing worse by the hour.
    Model: SQN100-2
    OS Release: 10.1.0.2011
    OS Version: 10.1.0.2038
    Build ID: 525050
    Ian

    To follow-up with this issue:
    I ended up performing a security wipe on my device. The security wipe finished, and I was about to reconnect with Exchange when I decided to visit our host's web site to see if they had any articles covering the issues I was experiencing. While they didn't have anything specific, I did find a step-by-step guide to connecting a BB10 device to Exchange... and right there at the end, it said "Do NOT enable memo sync."
    I contacted support, and the rep told me that OS 10 has an issue with memo sync and it can cause all sorts of unpredictable behavior. Now, whether or not this is accurate I can say this: So far, the device is not disconnecting and reconnecting like it was before. Problem is, is this a result of not enabling memo sync, or is this a result of the security wipe?
    I may have overlooked it, but I don't recall reading anything about that anywhere else. I'm tempted to try re-enabling the memo sync to see if everything blows up again. At least that way I can see for myself if the memo sync is a real issue. Of course, perhaps it's an issue with SherWeb (our host) specifically. Hm...
    Anyway, for those that were interested, and for those that may come along in the future with a similar situation, the strange behavior that I first reported is no longer happening. I just don't know if it was a result of a security wipe or a result of not enabling memo sync with Exchange.
    Ian

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    Since the Mountain Lion OS update today I've had issues with internet connection and e-mail, has anyone else?

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  • I am having major issues with Logic 8 and want to reinstall.

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    What problems?
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    Same problem. I can see the itunes store so not a problem with windows firewall. The account is active on my iphone so i know i am not locked out. I can connect the PC to my iphone so i know itunes is working ok. It is just logging into itunes on this pc which doesn't work. Only thing I can think of is that the email address I use for my apple id has been offline for a while and is working again now, I'm wondering whether this has been the case for others who are having this issue?

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    Here is the entire error listing after it states the installation encountered errors.
    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 1 fatal error(s), 2 error(s), 13 warning(s)
    WARNING: DW066: OS requirements not met for {0D96CFE6-376D-44B8-808A-16F3BEB73263}
    WARNING: DW066: OS requirements not met for {601CB5BC-03F9-43CC-86F0-C75E65E6AF31}
    WARNING: DW066: OS requirements not met for {56AE7FCC-81B2-4A63-A171-CD95C9295EF2}
    WARNING: DW066: OS requirements not met for {4717AE70-5377-45C7-A9E9-4E400485F0BF}
    WARNING: DW066: OS requirements not met for {8B59B329-26C1-48A4-A5AA-923F55B17B87}
    WARNING: DW066: OS requirements not met for {948B7277-3D4C-4672-B1DB-24B3C83D704E}
    WARNING: DW066: OS requirements not met for {25303D67-B573-460C-A0B6-B5CF2AE05045}
    WARNING: DW066: OS requirements not met for {33E08F4F-42B7-42A9-89E4-443E02738DB0}
    WARNING: DW066: OS requirements not met for {D5B1535A-FDFC-4B40-B2E2-21DA83D9CB57}
    WARNING: DW066: OS requirements not met for {AD60EB24-4CEE-4CA0-A6AA-526EAF41F2DB}
    WARNING: DW066: OS requirements not met for {F9FAC696-2E48-497D-B820-C9A65DA630DF}
    WARNING: DW066: OS requirements not met for {7DE6CDC3-CFEE-4564-813D-3F59E5D71F10}
    WARNING: DW066: OS requirements not met for {C92E440F-EE79-4A28-B1E1-EC82B6F2AF33}
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  • Issue with Information broadcasting and pre-cal server in SAP BI

    Hi Experts,
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    3/11/2011 9:30:35 AM (3) -> Using Version 7100.4.1 200.35 of BExAnalyzer.xla
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    3/11/2011 9:30:35 AM (3) -> RS_PREC_LAUNCH_EXCEL f inished
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    IBCAST4L4EIS7TOR5BWG02PCUG9ZPPP'. 1A35ED029D4D79DD7A000200000000 received for job 'B
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    3/11/2011 9:30:52 AM (6) -> RS_PREC_GET_SERVER_STA TUS finished
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    3/11/2011 9:31:43 AM (0) -> Calculated workbook C: \WINDOWS\TEMP\BW\Analyzer\Workbooks
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    SAPBEXPRECMML
    4NNDVLYAPC2SYIC7F1AAIO_0.xls closed. \WINDOWS\TEMP\BW\Analyzer\Workbooks
    SAPBEXPRECMML
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    Failure job
    3/10/2011 10:22:58 AM (1) -> RS_PREC_LAUNCH_EXCEL invoked in thread 1 and job 'BIBCAST4L41566ZBZDN2N
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    .xla" ogram Files\Common Files\SAP Shared\BW\BExAnalyzer
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    3/10/2011 10:23:20 AM (3) -> RS_PREC_GET_SERVER_ST ATUS finished
    3/10/2011 10:23:44 AM (1) -> Using Version 7100.4. 1200.35 of BExAnalyzer.xla
    3/10/2011 10:23:44 AM (1) -> PID of Excel process:  "2544"
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    BIBCAST4L41566ZBZDN2NTGJR0462ZFX'. 11A35ED02654D789871000900000000 received for job '
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    SAPBEXPRECQB
    Thanks in advance
    Narendra

    Hi Ravikanth,
    Thank you very much for the reply
    I went into RSPRECADMIN and clicked on 'Display Current Queue'.  There we have 3 sections
    1) Queue Overview of Open Precalculations
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    2) Queue Overview of Current Precalculations
    In this section I can see an entry after running IB and duration is changing. but some time workbook in this section will never processed but the duration column is changing may be something is happening at this stage.
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