Issues with processing messages on one receive port causes problems on all the receive ports that are on the same handler

Greetings,
An integrator installed biztalk in our environment to process the hl7 message flow between their source application(s) and several receiving applications. We've had problems with this set-up for a while now because some receiving applications sometimes have
problems processing the messages. Be it either because there's problems with the server that processes the messages of a certain port or because there's problems with the software/daemon/service that needs to process these messages.
The main problem with this, is that the receiving end of this isn't under our control nor under control of the integrator, but when one receive port isn't processing their messages for a while it causes a problem with all the receive ports that are on the
same handler. So other receive ports start noticing a slow-down of their incoming messages until after a while nothing gets through anymore.
What is the best practice to prevent these kind of problems? Should we just create a handler for every receive port? Because that seems a bit overkill.
Thanks in advance.

What do you mean exactly with this question?
"Can you provide some more detail like BizTalk the receiver? "
The adapters are mainly file and MLLP, the MLLP adapters are already seperated from the file adapters (a handler for MLLP and a handler for file).
The problem with all the receive ports is that when one receive port isn't processing its messages (usually caused by the software processing the messages) the other receive ports on the same handler receive their messages/files a lot slower. If for any
reason the problem isn't fixed soon, the other receive ports on the same handler actually stop receiving any messages at all.
Isolating the receive port that causes the problems like la Cour suggested can work, but next time it might be another port that experiences this issue. So we are looking for a way to make sure the whole message flow isn't hindered by one port (whichever
port) that can't process its messages. Or rather by one receiving software that can't process its messages.

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