Issue with PI messages in "To be Delivered" Status

Hello Experts,
We have a Mail to SOAP scenario on PO 7.4 single stack PI system. Currently we are facing issue with messages where messagess are in status "To be Delivered". Messages dont get processed further.
Two days back, we had issue with file system table overflow and this cause messages remained in "Delivering" status. I can see Audit log with error emssage for table space full.
I couldnt cancel/resend those messages.
I believed these messages are causing rest of the messages to go in "To be Delivered" status. I found few blogs to check resources in Java Engine Additional Data->Queues and its looks good.
we had system restart and these "Delivering" messages were cancelled but again when we tried a fresh run and first message went into "Delivering" Status with 500 server error message in audit log and subsequent messages started going into "To be Delivered" status. This is happening only for one scenario, rest of the message are working fine.
I tried wit new BS, Channel, Integrated scenario for same functioanlity but its not working.
Recent messages with "To be Delivered" can be seen with below audit log
Information MP: processing local module localejbs/sap.com/com.sap.aii.adapter.mail.app/XIMailAdapterBean
Information Mail: Calling the module processor for channel CC_Sender_V2
Information Mail: Message leaving the adapter (call)
Information Trying to put the message into the send queue
Information Application attempting to send an XI message asynchronously using connection AFW
Information Message successfully put into the queue
Information Trying to put the message into the send queue
Information Mail: Call completed
Information Message successfully put into the queue
Information The application sent the message asynchronously using connection AFW. Returning to application
Information Mail: Call returned for channel CC_Sender_V2
we have latest patch(SAP_XIESR Version 1000.1.70) applied 10 days back only
Kindly suggest.

Hi All,
Thanks for your reply and suggestions.
Now messages are flowing properly. Issue was with data population in the target structure. Receiver side we have Knowledge Management portal website and CreateDocument operation fields were expecting some values to be populated. We tried few combinations and it worked.
We also tried changing mapping and we could reproduce messages with "To be delivered" status.
Now we are searching for KM Portal Webservice documentation where information about every field of operation is mentioned. If we straight away pass source mailbody to webservice, its not working. failing at webservice end with error 500 internal server error. It expects data to be in Base64 format and also fields like Length of data to be populated. If we get documentation then things would be more easy. We are also passing attachment but its not getting generated at target end. We are not sure if webservice support that feature.
Thanks,
Vinit.

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Urgent - Messages in "To Be delivered" status

Hi XI ers,
We have around 150 messages in "To Be delivered" status. Tried resending a couple of them but no sucess.
When tried to resend a message, it gives message 2 Audit log entries in MDT (Message Display Tool). The first entry is "Try to fail the message" and "Trying to resend the message"
After that in RWB, message monitoring, the status of the message is "To Be delivered" forever.
>>there are no queue entries (smq1 and smq2)
>> tried cancelling the first message in the list of "To Be delivered" status.. and that did not work.
The error being in Receiver end, there are no error entries in sxmb_moni also.
Can any help me with what the issue could.
Any suggestions on directing me are welcome,
thanks,

hey
have a look at the followin
Status: TO_BE_DELIVERED
Which means that the message was successfully delivered from Integration Server point of view and it states that the messages is initially handed over to the Messaging System.
TO_BE_DELIVERED occurs while the message is put into the Messaging System receive queue.
Solution:
This is done via the Messaging System receive servlet:
http://<Host>:<PORT>/MessagingSystem/receive/<CONNECTION>
/<PROTOCOL>
Only if this was executed successfully the Messaging System returns HTTP 200 to the Integration Server and the Status TO_BE_DELIVERED moves to DELIVERING
Try logging into Sap GUI with two users: XIAPPLUSER & XIAFUSER
to see if they are blocked
We can check the messages:
AdapterFramework
com.sap.aii.adapterframework.serviceuser.language
com.sap.aii.adapterframework.serviceuser.name = XIAFUSER
com.sap.aii.adapterframework.serviceuser.pwd
ApplicationSystem
com.sap.aii.applicationsystem.serviceuser.language
com.sap.aii.applicationsystem.serviceuser.name = XIAPPLUSER
com.sap.aii.applicationsystem.serviceuser.pwd
in the exchange profile to make sure the right passwords
thanx
ahmad

Messages getting stuck in Delivering status in AE

Hi all,
Recently we are coming across messages that go into Delivering status. These messages mostly belong to File Sender/Receiver Adapter but not confined to them. Here is the audit log of one such message:
2011-03-21 10:01:55 Success Write to file "/usr/sap/ZX2/EXT/XI_INTERFACES/SCP2PIF016/NOT_PROCESSED/goodsReceiptPosting_InvalidRecords20110321-100155-650.xml" as binary, size 1949 bytes
2011-03-21 10:01:55 Success File processing complete
2011-03-21 10:01:55 Success MP: Leaving module processor
2011-03-21 10:01:55 Success The message was successfully delivered to the application using connection File_http://sap.com/xi/XI/System.
2011-03-21 10:01:55 Error Setting the message status to DLNG failed, due to: com.sap.aii.af.ra.ms.api.DeliveryException: Error updating status..
On searching in SDN I found one work around-- to restart Messaging Service in Visual Admin. This did work as the messages got processed after that. But, the problem seems to be recurring now(once in every two days).
Can any body shed some light on this to find the permanent fix?
Thanks a lot,
Gokul.

Hi,
Make sure you have set the MaxThreadCount parameter to 350 or higher depending of the case and of the resources available.
To increase the parameter, please follow the instructions below:
1. In the left frame choose Server -> Kernel -> ApplicationThreadManager
2. In the tab Display Configuration (right frame) choose Switch between view and edit mode to activate the edit mode.
3. The parameter MaxThreadCount must be set to 350.
4. You will then need to restart the J2ee
For reference see note #937159 - XI Adapter Engine is stuck
For specific setting to an adapter can be done by going to the Visual Administrator -> Services -> SAP XI AF Messaging
Look at the property 'Messaging connections' here you will see the following queues:
Send.maxConsumers (asynchronous sending - outbound)
Recv.maxConsumers (asynchronous receipt - inbound)
Call.maxConsumers (synchronous sending - outbound)
Rqst.maxConsumers (synchronous receipt - inbound)
Depending on where the bottleneck is occurring (i.e. too many entries in the Send.maxConsumers) you can increase these parameters.
Example of parameter value syntax (sample for FILE adapter):
(name=FILE_http://sap.com/xi/XI/System, Send.maxConsumers=10, Recv.maxConsumers=10, Call.maxConsumers=10, Rqst.maxConsumers=10)
For reference see note:
#791655 - Documentation of the XI Messaging System Service Properties
And see the link:
/people/kenny.scott/blog/2007/08/20/messaging-system-queue-properties-after-xi-30-sp19-xi-70sp11
Regards,
Caio Cagnani

Issue with provided message for WSDL of SAP PI sender interface

Hi,
as I am not familar with SOAP interfaces and use of WSDL by partners with WSDL generated in SAP PI there are some issues that I have with a scenario:
1. Import of external xsd for message is done
2. Enterprise Repository and Integration Directory objects are completely created and activated
3. WSDL was generated from ID Sender agreement (This is PI 7.1)
4. Partner got the WSDL
The partner provided now some test messages by mail that I would like to test in the mapping as the message is really complex.
But the result is strange...
1. The header of the partner message is this:
<XJustiz_Daten xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<Grunddaten xmlns="http://www.xjustiz.de">
(Some german words are in that example. But this doesn t matter!)
This is different to the xml that PI generates in mapping:
<?xml version="1.0" encoding="UTF-8"?>
<ns0:XJustiz_Daten xmlns:ns0="http://www.xjustiz.de">
   <ns0:Grunddaten>
      <ns0:Grunddaten XJustizVersion="">
Partner defines xsi:   instead of ns0   and PI fails using this message!
So I had to change the message header and add ns0: to all element tags and node tags of the message.
(See for example with first node "Grunddaten").
2. There are some mandatory nodes and elements.
An example:
- Rechtsform is mandatory node (1..1) with element content (mandatory 1..1)
So it will appear in the payload like this:
                    <ns0:Rechtsform>
                            <ns0:content xmlns=""/>
                     </ns0:Rechtsform>
But the partner provides this:
<Rechtsform xsi:nil="true" />
which is the next issue as PI doesn t understand as xsi is not mapped to a namespace. !
It would be easy to use an "exist" function to solve the issue with the not provided element but this will not help
when the node is provided with additinal information xsi:....
Can you give any help/answer why PI is not able to handle such things.
Thank you!
Best regards
Dirk

Hello Meinhard,
If you are the Service Owner, the sender system must use your wsdl message (WebService Definition).
If there're other problems or the sender system can't use your message structure, in agreement with them you need to develope a different mapping.

Issue with RN messages between 10g and 11g

Hi All,
We are facing some issues for RN messages;
We have configured Rosettanet Actions on both 10G and 11G . In 11G we have the RNTP (remote trading partner) in 10G we have host. The messages posted from host(10g) are not reaching the 11g remote TP, but failing due to the below errors;
<29-Aug-2012 14:47:07 o'clock IST> <Error> <oracle.soa.b2b.engine> <BEA-000000> <B2B Label:PCBPEL_11.1.1.6.0_GENERIC_111
214.0600.1553: java.lang.NullPointerException
at oracle.tip.b2b.exchange.rnif11.RNExchangePlugin.decodeIncomingMessage(RNExchangePlugin.java:212)
at oracle.tip.b2b.exchange.rnif11.RNExchangePlugin.decodeIncomingMessage(RNExchangePlugin.java:582)
at oracle.tip.b2b.engine.Engine.processIncomingMessageImpl(Engine.java:1919)
at oracle.tip.b2b.engine.Engine.processIncomingMessage(Engine.java:1650)
at oracle.tip.b2b.engine.Engine.incomingContinueProcess(Engine.java:4042)
at oracle.tip.b2b.engine.Engine.handleMessageEvent(Engine.java:3718)
at oracle.tip.b2b.engine.Engine.processEvents(Engine.java:3205)
at oracle.tip.b2b.engine.ThreadWorkExecutor.processEvent(ThreadWorkExecutor.java:677)
at oracle.tip.b2b.engine.ThreadWorkExecutor.run(ThreadWorkExecutor.java:211)
at oracle.integration.platform.blocks.executor.WorkManagerExecutor$1.run(WorkManagerExecutor.java:120)
at weblogic.work.j2ee.J2EEWorkManager$WorkWithListener.run(J2EEWorkManager.java:184)
at weblogic.work.DaemonWorkThread.run(DaemonWorkThread.java:30)
Could anyone help us on this issue?
Regards,
Raj

Hi Dheeraj ,
1. With Both 10G we are getting the below error with Rosettanent Exchange Protocol Version 01.10 :
Description: An unexpected error occurred during validation
StackTrace:
Error -: AIP-51505: General Validation Error: Error -: AIP-51505: General Validation Error: oracle.xml.parser.schema.XSDException
at oracle.tip.adapter.b2b.document.rn20.RNDocumentPlugin.processIncomingDocument(RNDocumentPlugin.java:163)
at oracle.tip.adapter.b2b.engine.Engine.processIncomingMessage(Engine.java:1927)
at oracle.tip.adapter.b2b.engine.Engine.incomingContinueProcess(Engine.java:2617)
at oracle.tip.adapter.b2b.engine.Engine.handleMessageEvent(Engine.java:2487)
at oracle.tip.adapter.b2b.engine.Engine.processEvents(Engine.java:2442)
at oracle.tip.adapter.b2b.data.MsgListener.onMessage(MsgListener.java:527)
at oracle.tip.adapter.b2b.data.MsgListener.run(MsgListener.java:374)
at java.lang.Thread.run(Thread.java:534)
However , when we changed the Exchange Protocol Version to V02.00 we got the below error :
Machine Info: (APT3VW03)
Description: B2B adapter general error
StackTrace:
Error -: AIP-50031: B2B adapter general error: Error -: AIP-50025: Repository error : Error -: AIP-50547: Trading partner agreement not found for the given input values: From party[NAME] "null", To party[NAME] "null", Business action name "RequestPurchaseOrderAction"; also verify agreement effectiveToDate
at oracle.tip.adapter.b2b.engine.Engine.processIncomingMessage(Engine.java:2006)
at oracle.tip.adapter.b2b.engine.Engine.incomingContinueProcess(Engine.java:2617)
at oracle.tip.adapter.b2b.engine.Engine.handleMessageEvent(Engine.java:2487)
at oracle.tip.adapter.b2b.engine.Engine.processEvents(Engine.java:2442)
at oracle.tip.adapter.b2b.data.MsgListener.onMessage(MsgListener.java:527)
at oracle.tip.adapter.b2b.data.MsgListener.run(MsgListener.java:374)
at java.lang.Thread.run(Thread.java:534)
2. With both 11G Environments we are getting the below error (Exchange Protocol Version 01.10):
<05-Sep-2012 13:49:36 o'clock IST> <Error> <oracle.soa.b2b.engine> <BEA-000000> <B2B Label:PCBPEL_11.1.1.6.0_GENERIC_111
214.0600.1553: java.lang.NullPointerException
at oracle.tip.b2b.exchange.rnif11.RNExchangePlugin.decodeIncomingMessage(RNExchangePlugin.java:212)
at oracle.tip.b2b.exchange.rnif11.RNExchangePlugin.decodeIncomingMessage(RNExchangePlugin.java:582)
at oracle.tip.b2b.engine.Engine.processIncomingMessageImpl(Engine.java:1919)
at oracle.tip.b2b.engine.Engine.processIncomingMessage(Engine.java:1650)
at oracle.tip.b2b.engine.Engine.incomingContinueProcess(Engine.java:4042)
at oracle.tip.b2b.engine.Engine.handleMessageEvent(Engine.java:3883)
at oracle.tip.b2b.engine.Engine.processEvents(Engine.java:3205)
at oracle.tip.b2b.engine.ThreadWorkExecutor.processEvent(ThreadWorkExecutor.java:677)
at oracle.tip.b2b.engine.ThreadWorkExecutor.run(ThreadWorkExecutor.java:211)
at oracle.integration.platform.blocks.executor.WorkManagerExecutor$1.run(WorkManagerExecutor.java:120)
at weblogic.work.j2ee.J2EEWorkManager$WorkWithListener.run(J2EEWorkManager.java:184)
at weblogic.work.DaemonWorkThread.run(DaemonWorkThread.java:30)
>
<05-Sep-2012 13:49:36 o'clock IST> <Error> <oracle.soa.b2b.engine> <BEA-000000> <java.lang.NullPointerException
at oracle.tip.b2b.msgproc.DbAccess.insertMsgTblRowImpl(DbAccess.java:621)
at oracle.tip.b2b.msgproc.DbAccess.insertMsgTblRow(DbAccess.java:524)
at oracle.tip.b2b.msgproc.DbAccess.updateWireBusinessToErrorState(DbAccess.java:6241)
at oracle.tip.b2b.engine.Engine.handleInboundException(Engine.java:5130)
at oracle.tip.b2b.engine.Engine.handleExceptionBeforeIncomingTPA(Engine.java:5062)
at oracle.tip.b2b.engine.Engine.processIncomingMessageImpl(Engine.java:1983)
at oracle.tip.b2b.engine.Engine.processIncomingMessage(Engine.java:1650)
at oracle.tip.b2b.engine.Engine.incomingContinueProcess(Engine.java:4042)
at oracle.tip.b2b.engine.Engine.handleMessageEvent(Engine.java:3883)
at oracle.tip.b2b.engine.Engine.processEvents(Engine.java:3205)
at oracle.tip.b2b.engine.ThreadWorkExecutor.processEvent(ThreadWorkExecutor.java:677)
at oracle.tip.b2b.engine.ThreadWorkExecutor.run(ThreadWorkExecutor.java:211)
at oracle.integration.platform.blocks.executor.WorkManagerExecutor$1.run(WorkManagerExecutor.java:120)
at weblogic.work.j2ee.J2EEWorkManager$WorkWithListener.run(J2EEWorkManager.java:184)
at weblogic.work.DaemonWorkThread.run(DaemonWorkThread.java:30)
Regards,
Raj

Issue with sending message delay

Hi; Got an issue that has cropped up with Mail lately. Been on the phone all day with Apple Care. Every test on the planet hasn't found what's wrong. I would greatly appreciate knowing if anyone else has come across this issue.
Mail version 4.3 (1081) on a clean IMac OSX 10.6.4. All updates current as of today. ISP is RCN; all settings correct and no known issues with the RCN SMTP server according to them.
Issue is repeatable through all troubleshooting tests performed today. You name it; we did it :-))
Issue seems isolated to sending messages in Mail. Message can be composed normally, then when the send button is hit, I get a revolving wheel for between 30 and 45 seconds on the send folder, then the message clears normally and in the case of a test back to me, can be received normally.
What's strange is that I installed Thunderbird for the sole purpose of testing the send function there to isolate MAIL as the culprit and all messages instantly cleared in Thunderbird and received normally. This takes the RCN SMTP server out of the error equation as far as I can determine.
Anyone have any ideas on this issue. Apple has given up trying to find the problem.
Many thanks
Dudley Henriques

It is "Mail and Address Book" but it's a subset of 10.5
here...http://discussions.apple.com/forum.jspa?forumID=1338
edit: SL stands for snow leopard i.e. 10.6.x
Message was edited by: taylor.henderson

Issue with lost messages after updating....

I was wondering if anyone could shed some light on the following....
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Also when I try to restore my messages, the restoration is incomplete and an error message pops up which says "unable to access the file. messages will be stored onto phone memory"
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When I attempt to forward e-mail a box appears with the message: unable to load null status:404, thus preventing me from forwarding an e-mail.l

I checked this out with Verizon tech and it was determined that the problem was with the Firefox browser. With Safari I have no problem forwarding e-mails. This box appeared for the first time on June 15. I have never seen it before. I still am able to send and receive e-mails. The only function that does not work, since 6/15, is the ability to forward an e-mail. I have Firefox version 31.0. I work on an Apple IMac.
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Thank you.
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Hi leonbolo,
Oh noz, I am sorry to hear that there is an issue with Firefox and the router and that clearing the cache and reinstalling is still causing this issue. We are happy to help.
Please see these also for reference:
*[[Configure firewalls so that Firefox can access the Internet]]
*[[Firefox can't load websites but other browsers can]]
Two things I can think of:
*Ping the router from Firefox [https://addons.mozilla.org/en-us/firefox/addon/pingler/ Pingler addon ]
*See if the smtp that the Verizon mail uses is ping able as well. (rebooting the router is the default troubleshooting if it was working before. )
Please post back, it could help other users as well!

Messages are stuck in "delivering" status

Hi
We are doing Async RFC to JDBC Scenario. Messages are successful from R/3 to XI but getting stuck at receiver jdbc adapter . subsequent message are also stuck because of this
Below is the audit log of the message
2007-06-29 10:33:08
Success
The message status set to DLNG.
2007-06-29 10:33:08
Success
Delivering to channel: CS_CUS_PS_MAINTENANCE
2007-06-29 10:33:08
Success
MP: entering
2007-06-29 10:33:08
Success
MP: processing local module localejbs/CallSapAdapter
2007-06-29 10:33:08
Success
Receiver JDBC adapter: processing started; QoS required: ExactlyOnce
2007-06-29 10:33:08
Success
JDBC adapter receiver channel CS_CUS_PS_MAINTENANCE: processing started; party , service BUS_MES
After then it just hangs and it shows "delivering" status only
There is no error in SXMB_MONI
Any clues!!!!!!!!!!!!!!
Regards
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Vijay,
The queues in adapter are different from the queues in Integration Engine.
You can restart failed msg in adapter queues also. Stefan Grube has shown this in a weblog. Just do a search, you will get the blog.
Regards,
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Messages are hanged in "Delivering" status

Hi everyone,
I have an IDoc -> PI -> File scenario. Everything works fine until the message reaches the file adapter. In the Communication Channel monitoring there is no activity for that message, and the channel is correctly configured and started. However, in the Message Monitoring, when I filter for my receiver interfacce, I see that there are 4 messages that have been in "Delivering" status for 2 days. Then, there are a lot more messages in "To Be Delivered" which I guess are waiting for the first ones to finish.
I stoped & started the channel, I tried to resend the messages and nothing happened. Any suggestions? Thank you very much!
Regards,
Pablo

Hi Pablo,
"However, in the Message Monitoring, when I filter for my receiver interfacce, "
--- First Remove all the filters in the RWB,
now set the status filter as "System Error" and select the date range for more than six months or 1 yr ...
now if you see any message then delete them,
Again set the status to "To Be Delivered" and delete all of them.
now set the status to "Delvering" and restart them,
this is what i do when ever i face this problem.
Regards,
Karna...

Issues with processing messages on one receive port causes problems on all the receive ports that are on the same handler

Greetings,
An integrator installed biztalk in our environment to process the hl7 message flow between their source application(s) and several receiving applications. We've had problems with this set-up for a while now because some receiving applications sometimes have
problems processing the messages. Be it either because there's problems with the server that processes the messages of a certain port or because there's problems with the software/daemon/service that needs to process these messages.
The main problem with this, is that the receiving end of this isn't under our control nor under control of the integrator, but when one receive port isn't processing their messages for a while it causes a problem with all the receive ports that are on the
same handler. So other receive ports start noticing a slow-down of their incoming messages until after a while nothing gets through anymore.
What is the best practice to prevent these kind of problems? Should we just create a handler for every receive port? Because that seems a bit overkill.
Thanks in advance.

What do you mean exactly with this question?
"Can you provide some more detail like BizTalk the receiver? "
The adapters are mainly file and MLLP, the MLLP adapters are already seperated from the file adapters (a handler for MLLP and a handler for file).
The problem with all the receive ports is that when one receive port isn't processing its messages (usually caused by the software processing the messages) the other receive ports on the same handler receive their messages/files a lot slower. If for any
reason the problem isn't fixed soon, the other receive ports on the same handler actually stop receiving any messages at all.
Isolating the receive port that causes the problems like la Cour suggested can work, but next time it might be another port that experiences this issue. So we are looking for a way to make sure the whole message flow isn't hindered by one port (whichever
port) that can't process its messages. Or rather by one receiving software that can't process its messages.

Moving mail users to IMAP from POP. Issues with sent messages disappearing

Our mail server has been working well for several years, running currently on Mac OX 10.4.10 (Xserve G5). All user accounts have always been setup for pop and imap in WGM but we have just recently started to move client settings to IMAP. No changes to the mail settings in server admin except opening the firewall to include port 993 for imap ssl.
The issue is that all users appear to loose the sent mail records when using the apple mail apps. After a message has been sent, the message record stays in the Apple generated sent box for that account and then disappears (presumably after syncing with the server).
The mail app "account" settings shows that sent messages are to be stored on the server and never to be deleted (in mailbox behavior).
If you do a "get info" on the mailbox,sent messages don't show on the server either under "Sent". I also created an additional mailbox "Sent Messages" to be used as sent mailbox location. mailbox shows up on the server, but no mail is added when sent from the apple mail app.
Now, I would have assumed this to be an issue of the client app, but the behavior is consistent across several machines and also on new mail app configurations.
When using Entourage with the same account however, the server works as anticipated and all sent messages are stored on the server (in the "Sent Messages" box). Any Entourage sent messages also show up in the "Sent Messages"mail box of the apple mail apps.
When using iphones, the behavior is somewhat unclear. The iphone mail settings (under advanced) show the "server" selected ("Sent Messages") for sent mail, yet the actual iphone mail app lists that folder as just "Sent". When sending messages, that mailbox shows the Entourage sent messages and iphone sent messages, but the iphone messages never appear on the server.
This only happens on sent messages; inbox, drafts, deleted and junk mail boxes work perfect. This also happen on any imap client account I setup, not just a specific one.
Any suggestions? Any setting I am overlooking? Using Entourage for all users is not an option...
Thanks for any help...

Please see my post and how it was resolved:
http://discussions.apple.com/thread.jspa?threadID=1181356&tstart=0
When I had that issue, I tried using Apple Mail app and noticed that Sent Mails are getting lost. Try sending an email using WebMail. You might see similar "Permission Denied" error. Try restarting the server and see if the issue still exists.

Strange In Box Issue with System Administrator Notices not being delivered

We serve our email with SBS 2003 Exchange Server. Our Clients are Apple mail 2.05 (latest version).
I also use Entourage (sometimes). I just noticed that when I log-on to the Exchange Server in Entourage, there are a number of messages in the In Box that were NOT in Apple mail In Box......
It seems to be messages that failed to be delivered and were returned or something like that.
For instance, Apple Mail In Box shows 74 messages. Entourage shows 93 messages...all from Sys Admin (undeliverable), Postmaster or mailer-Daemon.
I've checked every setting I can find in Apple Mail and see nothing that would restrict these emails..
Anyone else seen that??
G5/2gig DP Mac OS X (10.2.x)

If I get a large incoming message notification, and tell mail to skip it, it will not subsequently attempt to retrieve it. The workaround is to delete the file MessageUidsAlreadyDownloaded (or MessageUidsAlreadyDownloaded2) from the account's folder in ~/Library/Mail with mail shut down. When it restarts, it retrieves the message.
Might be worth trying here ...
AK

Issue with PI messages in "To be Delivered" Status

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