Issuing Ticket By an Employee in Travel Planning
Hi All,
We are Implementing Travel Module using EhP2 and have a requirement of allowing employee to Issue Tickets on thier own and also print E Ticket. I searched SAP help and found that in SAP we can configure the automatic Issuing of Tickets using queues and also that an employee can print the ticket using 'viewmytrip' site.
I wish to know what configuration needs to be done for automatic Issuing of tickets and how can we get print the E ticket from SAP system
Please let me know ASAP as this process will be a real show stopper for our project..
Regards
Stuck....
Hello Stuck,
Sorry for the delay. Please refer to the following information in help.sap.com:
http://help.sap.com/erp2005_ehp_02/helpdata/en/e2/4905387ce5fd3ce1000000
9b38f8cf/frameset.htm
Issuing a Ticket
Prerequisites
The ticket can only be issued once the travel plan has been booked (see
Booking Travel Services).
Use
Automatic Ticket Issue
Generally a booking made using SAP Travel Management will automatically
be sent to a processing queue of the travel agency connected with the
company, whereby the travel agency can see that the booking has been
completed and the ticket is then issued. When completing this automatic
queuing the booking is sent to the queue of the sales office that is set
up with the processing type "Booking/Booking Modification in Customizing
(see Customizing for Travel Planning under Master Data -> Control
Parameters for Travel Planning -> Define Resubmission for Ticket Issue
(queue) You should use a queue for an operating sales office, and not
the queues for the virtual SAP Travel Planning sales office.
Regards,
Raynard
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<<text removed by moderator>>
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