It always take 2-3 attempts to download an app from App Store. In first 2-3 attempts i got message "Unable to download app"
It always take 2-3 attempts to download an app from App Store. In first 2-3 attempts i got message "Unable to download app".
After retrying it for 2-3 more attempts app download successfully. What could be the reason for this?
Hi Rajin24,
Welcome to the Support Communities!
The article below offers some troubleshooting steps for connections to the iTunes Store. I would also suggest signing out of your iTunes Store account, restarting the iPhone, and signing back in as a general first step.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Cheers,
- Judy
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Marker - Apr 19, 2014, 4:02:59 AM
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]:
--------------------------------------------------------- Begin --
System Version 10.9.2 (Build 13C64)
"App Store" Version 1.3 (201.4)
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Using process-per-webview model for identifier primary
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Loading cached storefront URL https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewGrouping?cc=us&id=29520&m t=12
Apr 19 04:03:02 Viveks-MacBook-Pro.local storeagent[262]: BagLoadOperation: Attempting to load bag (type=1) from https://init.itunes.apple.com/bag.xml?ix=5
Apr 19 04:03:02 Viveks-MacBook-Pro.local storeagent[262]: ISStoreURLOperation: Starting URL operation with url=https://init.itunes.apple.com/bag.xml?ix=5 / bagKey=(null)
Apr 19 04:03:02 Viveks-MacBook-Pro.local storeagent[262]: -[ISStoreURLOperation _runURLOperation]: _addStandardQueryParametersForURL: https://init.itunes.apple.com/bag.xml?ix=5
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: APAppDelegate: Main window NIB load started 0.1949 seconds after launch
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Store state changed to splash (loading)
Apr 19 04:03:02 Viveks-MacBook-Pro.local storeagent[262]: UpdateController: App Update check
Apr 19 04:03:02 Viveks-MacBook-Pro.local storeagent[262]: BagLoadOperation: Successfully updated bag type 1 valid until 2014-04-19 12:03:02 +0000
Apr 19 04:03:02 Viveks-MacBook-Pro.local storeagent[262]: BagLoadOperation: Finished loading bag type 1
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: bagDidUpdate:<CKBag: 0x608000007910>
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Store state changed to splash (loading)
Apr 19 04:03:02 Viveks-MacBook-Pro.local storeagent[262]: UpdateQueue: Using available-software-updates-extended key for update queue
Apr 19 04:03:02 Viveks-MacBook-Pro.local storeagent[262]: ISStoreURLOperation: Starting URL operation with url=https://xp.apple.com/register / bagKey=(null)
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Initial bag load took nan seconds
Apr 19 04:03:02 Viveks-MacBook-Pro.local storeagent[262]: -[ISStoreURLOperation _runURLOperation]: _addStandardQueryParametersForURL: https://xp.apple.com/register
Apr 19 04:03:02 Viveks-MacBook-Pro.local storeagent[262]: UpToDateOperation: Starting UpToDateEligibilityCheckOperation Check
Apr 19 04:03:02 Viveks-MacBook-Pro.local storeagent[262]: ISStoreURLOperation: Starting URL operation with url=(null) / bagKey=available-software-updates-extended
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Processing _urlEventsToHandleOnBagUpdate with (null)
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Processing _openFileEventsToHandleOnBagUpdate with (null)
Apr 19 04:03:02 Viveks-MacBook-Pro.local storeagent[262]: -[ISStoreURLOperation _runURLOperation]: _addStandardQueryParametersForURL: https://su.itunes.apple.com/WebObjects/MZSoftwareUpdate.woa/wa/availableSoftware UpdatesExtended
Apr 19 04:03:02 Viveks-MacBook-Pro.local storeagent[262]: ISStoreURLOperation: Starting URL operation with url=(null) / bagKey=adoption-eligibility
Apr 19 04:03:02 Viveks-MacBook-Pro.local storeagent[262]: UpToDateEligibilityCheckOperation: not eligible
Apr 19 04:03:02 Viveks-MacBook-Pro.local storeagent[262]: -[ISStoreURLOperation _runURLOperation]: _addStandardQueryParametersForURL: https://p16-buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/adoptionEligibility Srv
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Using process-per-webview model for identifier top-charts
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Using multi-webview model for identifier top-charts
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Using process-per-webview model for identifier genres
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Using multi-webview model for identifier genres
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Using process-per-webview model for identifier purchased
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Using multi-webview model for identifier purchased
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Using process-per-webview model for identifier updates
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Using multi-webview model for identifier updates
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRNavigationController: Navigated to <FRNavigationItem: 0x600000256320> webView=primary provisionalURL=https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewGrouping?cc=us&id=29520&m t=12 finalURL=https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewGrouping?cc=us&id=29520&m t=12
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRNavigationController: User moved forward from (null) to <FRNavigationItem: 0x600000256320> webView=primary provisionalURL=https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewGrouping?cc=us&id=29520&m t=12 finalURL=https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewGrouping?cc=us&id=29520&m t=12
Apr 19 04:03:02 Viveks-MacBook-Pro.local storeagent[262]: UpdateController: _availableUpdatesDidChange removing all updates available notifications because the badge count is 0
Apr 19 04:03:03 Viveks-MacBook-Pro.local App Store[684]: ISStoreURLOperation: Starting URL operation with url=(null) / bagKey=enabled-media-types
Apr 19 04:03:03 Viveks-MacBook-Pro.local App Store[684]: -[ISStoreURLOperation _runURLOperation]: _addStandardQueryParametersForURL: https://p16-buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/enabledMediaTypes
Apr 19 04:03:03 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Initial load of visible web view (https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewGrouping?cc=us&id=29520&m t=12) took 1.4408 seconds
Apr 19 04:03:03 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Store state changed to splash (loading)
Apr 19 04:03:04 Viveks-MacBook-Pro.local com.apple.WebKit.WebContent[686]:
--------------------------------------------------------- Begin --
System Version 10.9.2 (Build 13C64)
"com.apple.WebKit.WebContent" Version 9537 (9537.74.9)
Apr 19 04:03:04 Viveks-MacBook-Pro.local com.apple.WebKit.WebContent[686]: FRJSSoftwareProduct: Loading receipt for (null) at /Applications/FaceTime.app took 0.00 seconds
Apr 19 04:03:04 Viveks-MacBook-Pro.local com.apple.WebKit.WebContent[686]: FRJSSoftwareProduct: Loading receipt for com.apple.FaceTime at /Applications/FaceTime.app took 0.00 seconds
Apr 19 04:03:04 Viveks-MacBook-Pro.local App Store[684]: FRNavigationController: Navigated to <FRNavigationItem: 0x608000450290> webView=purchased provisionalURL=https://se.itunes.apple.com/WebObjects/MZStoreElements.woa/wa/purchases?cc=us&fi ltered=false&mode=UNHIDDEN&mt=12 finalURL=https://se.itunes.apple.com/WebObjects/MZStoreElements.woa/wa/purchases?cc=us&fi ltered=false&mode=UNHIDDEN&mt=12
Apr 19 04:03:04 Viveks-MacBook-Pro.local App Store[684]: FRNavigationController: User moved forward from <FRNavigationItem: 0x600000256320> webView=primary provisionalURL=https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewGrouping?cc=us&id=29520&m t=12 finalURL=https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewGrouping?cc=us&id=29520&m t=12 to <FRNavigationItem: 0x608000450290> webView=purchased provisionalURL=https://se.itunes.apple.com/WebObjects/MZStoreElements.woa/wa/purchases?cc=us&fi ltered=false&mode=UNHIDDEN&mt=12 finalURL=https://se.itunes.apple.com/WebObjects/MZStoreElements.woa/wa/purchases?cc=us&fi ltered=false&mode=UNHIDDEN&mt=12
Apr 19 04:03:04 Viveks-MacBook-Pro.local App Store[684]: FRNavigationController: Did transition to object <FRNavigationItem: 0x608000450290> webView=purchased provisionalURL=https://se.itunes.apple.com/WebObjects/MZStoreElements.woa/wa/purchases?cc=us&fi ltered=false&mode=UNHIDDEN&mt=12 finalURL=https://se.itunes.apple.com/WebObjects/MZStoreElements.woa/wa/purchases?cc=us&fi ltered=false&mode=UNHIDDEN&mt=12
Apr 19 04:03:05 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Initial load of visible web view (https://se.itunes.apple.com/WebObjects/MZStoreElements.woa/wa/purchases?cc=us&fi ltered=false&mode=UNHIDDEN&mt=12) took 3.2412 seconds
Apr 19 04:03:05 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Store state changed to splash (loading)
Apr 19 04:03:06 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Discarded delayed initial load of purchased because the view has already commited an initial load
Apr 19 04:03:07 Viveks-MacBook-Pro.local com.apple.WebKit.WebContent[688]:
--------------------------------------------------------- Begin --
System Version 10.9.2 (Build 13C64)
"com.apple.WebKit.WebContent" Version 9537 (9537.74.9)
Apr 19 04:03:07 Viveks-MacBook-Pro.local com.apple.WebKit.WebContent[688]: FRJSSoftwareProduct: Loading receipt for (null) at /Applications/FaceTime.app took 0.00 seconds
Apr 19 04:03:07 Viveks-MacBook-Pro.local com.apple.WebKit.WebContent[688]: FRJSSoftwareProduct: Loading receipt for com.apple.FaceTime at /Applications/FaceTime.app took 0.00 seconds
Apr 19 04:03:08 Viveks-MacBook-Pro.local storeagent[262]: ISCheckPreflightOperation: Downloading remote pre-flight from http://a1392.phobos.apple.com/us/r1000/015/Purple6/v4/bd/f6/7c/bdf67c93-2748-937 e-39d0-eabae97b43d4/signed.dcr.8778122707343431807.pfpkg
Apr 19 04:03:08 Viveks-MacBook-Pro.local storeagent[262]: ISCheckPreflightOperation: remote pre-flight downloaded to file:///var/folders/8n/qpqn9vtx02lcfs_4468t4wbw0000gn/C/com.apple.appstore/4514 44120/preflight.pfpkg
Apr 19 04:03:08 Viveks-MacBook-Pro.local storeagent[262]: ISCheckPreflightOperation: Running local pre-flight from file:///var/folders/8n/qpqn9vtx02lcfs_4468t4wbw0000gn/C/com.apple.appstore/4514 44120/preflight.pfpkg
Apr 19 04:03:08 Viveks-MacBook-Pro.local storeagent[262]: PKDistributionController: Performing disk space check with 196965109760 bytes available on disk, 0 bytes alreay downloaded and 322983936 required bytes (installSize=4585472 + fileSize=3825664 + paddedSize=314572800)
Apr 19 04:03:08 Viveks-MacBook-Pro.local storeagent[262]: ISCheckPreflightOperation: verified preflight success=1, error=(null), distController=<PKDistributionController: 0x7f97a3d9ac50>
Apr 19 04:03:08 Viveks-MacBook-Pro.local com.apple.WebKit.WebContent[690]:
--------------------------------------------------------- Begin --
System Version 10.9.2 (Build 13C64)
"com.apple.WebKit.WebContent" Version 9537 (9537.74.9)
Apr 19 04:03:08 Viveks-MacBook-Pro.local com.apple.WebKit.WebContent[690]: FRJSInterface: Calling install requirements callback for 451444120 - {
adamID = 451444120;
success = 1;
Apr 19 04:03:08 Viveks-MacBook-Pro.local com.apple.WebKit.WebContent[690]: FRJSInterface: Page requested a buy
Apr 19 04:03:08 Viveks-MacBook-Pro.local com.apple.WebKit.WebContent[690]: FRJSInterface: Forming purchase object of type software
Apr 19 04:03:08 Viveks-MacBook-Pro.local storeagent[262]: AuthorizationController: Non-interactive authorization succeeded
Apr 19 04:03:08 Viveks-MacBook-Pro.local storeagent[262]: AuthorizationController: authorizing PKInstallClient and SUAppStoreUpdateController
Apr 19 04:03:08 Viveks-MacBook-Pro.local storeagent[262]: SSPurchase: purchasesGroupedByAccountIdentifierWithPurchases is returning 0:(null):451444120
Apr 19 04:03:08 Viveks-MacBook-Pro.local storeagent[262]: SoftwareMap: No app was found with bundle ID com.fiplab.memoryclean to upgrade to (null)
Apr 19 04:03:08 Viveks-MacBook-Pro.local storeagent[262]: ISStoreURLOperation: Starting URL operation with url=(null) / bagKey=buyProduct
Apr 19 04:03:08 Viveks-MacBook-Pro.local storeagent[262]: -[ISStoreURLOperation _runURLOperation]: _addStandardQueryParametersForURL: https://p16-buy.itunes.apple.com/WebObjects/MZBuy.woa/wa/buyProduct
Apr 19 04:03:08 Viveks-MacBook-Pro.local com.apple.WebKit.WebContent[690]: FRJSInterface: Calling purchase callback for 451444120 - {
adamID = 451444120;
productID = 451444120;
productTitle = "Memory Clean";
success = 1;
Apr 19 04:03:08 Viveks-MacBook-Pro.local storeagent[262]: SSPurchase: purchasesGroupedByAccountIdentifierWithPurchases is returning 0:(null):451444120
Apr 19 04:03:08 Viveks-MacBook-Pro.local storeagent[262]: Purchase batch operation finished with success=0 error=(null)
Apr 19 04:03:08 Viveks-MacBook-Pro.local storeagent[262]: ISStoreURLOperation: Starting URL operation with url=(null) / bagKey=buyProduct
Apr 19 04:03:08 Viveks-MacBook-Pro.local storeagent[262]: -[ISStoreURLOperation _runURLOperation]: _addStandardQueryParametersForURL: https://p16-buy.itunes.apple.com/WebObjects/MZBuy.woa/wa/buyProduct
Apr 19 04:03:09 Viveks-MacBook-Pro.local storeagent[262]: SoftwareMap: No app was found with bundle ID com.fiplab.memoryclean to upgrade to 3.1
Apr 19 04:03:09 Viveks-MacBook-Pro.local storeagent[262]: DownloadQueue: Replacing placeholder with full download from purchase: <Download: 0x7f97a3c574d0>: com.fiplab.memoryclean (451444120) paused:0 failed:0 isInServerQueue:0
Apr 19 04:03:09 Viveks-MacBook-Pro.local storeagent[262]: SoftwareMap: No app was found with bundle ID com.fiplab.memoryclean to upgrade to 3.1
Apr 19 04:03:09 --- last message repeated 2 times ---
Apr 19 04:03:09 Viveks-MacBook-Pro.local storeagent[262]: Purchase batch operation finished with success=0 error=(null)
Apr 19 04:03:09 Viveks-MacBook-Pro.local storeagent[262]: ISStoreURLOperation: Starting URL operation with url=http://a1471.phobos.apple.com/us/r1000/040/Purple6/v4/2b/45/04/2b4504aa-8d73-928 a-e9b7-dc1dfb388110/mzps5877878809716581647.pkg / bagKey=(null)
Apr 19 04:03:09 Viveks-MacBook-Pro.local storeagent[262]: -[ISStoreURLOperation _runURLOperation]: _addStandardQueryParametersForURL: http://a1471.phobos.apple.com/us/r1000/040/Purple6/v4/2b/45/04/2b4504aa-8d73-928 a-e9b7-dc1dfb388110/mzps5877878809716581647.pkg
Apr 19 04:03:09 Viveks-MacBook-Pro.local storeagent[262]: <HashedDownloadProvider: 0x7f97a3d9c600>: Opening file /var/folders/8n/qpqn9vtx02lcfs_4468t4wbw0000gn/C/com.apple.appstore/451444120/m zps5877878809716581647.pkg returning file descriptor 10 (0 streamed)
Apr 19 04:03:09 Viveks-MacBook-Pro.local storeagent[262]: AssetDownloadOperation: Subtracted 0 already-downloaded bytes from required space (now requires 3829308 bytes)
Apr 19 04:03:09 Viveks-MacBook-Pro.local storeagent[262]: sending status (Memory Clean): 0.000000% (-1.000000)
Apr 19 04:03:09 Viveks-MacBook-Pro.local storeagent[262]: HashedDownloadProvider: Using serial dispatch queue for processing of asset for /var/folders/8n/qpqn9vtx02lcfs_4468t4wbw0000gn/C/com.apple.appstore/451444120/m zps5877878809716581647.pkg
Apr 19 04:03:10 Viveks-MacBook-Pro.local storeagent[262]: sending status (Memory Clean): 0.558976% (-1.000000)
Apr 19 04:03:11 Viveks-MacBook-Pro.local storeagent[262]: sending status (Memory Clean): 0.806452% (8.000000)
Apr 19 04:03:11 --- last message repeated 1 time ---
Apr 19 04:03:11 Viveks-MacBook-Pro.local storeagent[262]: SoftwareMap: No app was found with bundle ID com.fiplab.memoryclean to upgrade to 3.1
Apr 19 04:03:11 --- last message repeated 1 time ---
Apr 19 04:03:11 Viveks-MacBook-Pro.local storeagent[262]: setPrimaryAppPath "(null)" forProductIdentifier "com.fiplab.memoryclean"
Apr 19 04:03:11 Viveks-MacBook-Pro.local storeagent[262]: installClient:currentState:package:progress -1:timeRemaining -1
Apr 19 04:03:11 Viveks-MacBook-Pro.local storeagent[262]: PKInstallClient started
Apr 19 04:03:11 Viveks-MacBook-Pro.local storeagent[262]: sending status (Memory Clean): 0.806452% (8.000000)
Apr 19 04:03:11 Viveks-MacBook-Pro.local storeagent[262]: installClientDidBegin
Apr 19 04:03:11 Viveks-MacBook-Pro.local storeagent[262]: sending status (Memory Clean): 0.806452% (8.000000)
Apr 19 04:03:11 Viveks-MacBook-Pro.local storeagent[262]: installClient:didFailWithError Error Domain=PKInstallErrorDomain Code=200 "There was a problem with the system installer tool." UserInfo=0x7f97a3e730b0 {NSLocalizedDescription=There was a problem with the system installer tool.}
Apr 19 04:03:12 Viveks-MacBook-Pro.local storeagent[262]: SoftwareMap: No app was found with bundle ID com.fiplab.memoryclean to upgrade to 3.1
Apr 19 04:03:12 Viveks-MacBook-Pro.local storeagent[262]: DownloadOperation: Resetting download after error: Error Domain=PKInstallErrorDomain Code=200 "There was a problem with the system installer tool." UserInfo=0x7f97a3e730b0 {NSLocalizedDescription=There was a problem with the system installer tool.}
Apr 19 04:03:12 Viveks-MacBook-Pro.local storeagent[262]: SoftwareMap: No app was found with bundle ID com.fiplab.memoryclean to upgrade to 3.1
Apr 19 04:03:12 Viveks-MacBook-Pro.local storeagent[262]: SoftwareMap: Software map rebuild took 0.0037 seconds for 9 records and produced: {
"/Applications/AVG Cleaner.app" = "<CKSoftwareProduct: 0x7f97a3c0d3b0>: (com.avg.Cleaner, 4081, 667434228:205802637 VPP:NO source:LaunchPad /Applications/AVG Cleaner.app) ";
"/Applications/DxO Perspective.app" = "<CKSoftwareProduct: 0x7f97a3c0d540>: (com.dxo.perspective, 1.0.3, 715455365:170542634 VPP:NO source:LaunchPad /Applications/DxO Perspective.app) ";
"/Applications/Keynote.app" = "<CKSoftwareProduct: 0x7f97a3c0dae0>: (com.apple.iWork.Keynote, 6.2, 409183694:501232655 VPP:NO source:LaunchPad /Applications/Keynote.app) ";
"/Applications/MPlayerX.app" = "<CKSoftwareProduct: 0x7f97a3c0d4a0>: (org.niltsh.MPlayerX, 1.0.14, 421131143:7651267 VPP:NO source:LaunchPad /Applications/MPlayerX.app) ";
"/Applications/Microsoft OneNote.app" = "<CKSoftwareProduct: 0x7f97a3c0d6c0>: (com.microsoft.onenote.mac, 15.0.2, 784801555:502422638 VPP:NO source:LaunchPad /Applications/Microsoft OneNote.app) ";
"/Applications/Numbers.app" = "<CKSoftwareProduct: 0x7f97a3c0ce30>: (com.apple.iWork.Numbers, 3.2, 409203825:501232654 VPP:NO source:LaunchPad /Applications/Numbers.app) ";
"/Applications/Pages.app" = "<CKSoftwareProduct: 0x7f97a3c0d260>: (com.apple.iWork.Pages, 5.2, 409201541:501232653 VPP:NO source:LaunchPad /Applications/Pages.app) ";
"/Applications/The Unarchiver.app" = "<CKSoftwareProduct: 0x7f97a3c0d840>: (cx.c3.theunarchiver, 3.9.1, 425424353:77132720 VPP:NO source:LaunchPad /Applications/The Unarchiver.app) ";
"/Applications/iPhoto.app" = "<CKSoftwareProduct: 0x7f97a3c0d9b0>: (com.apple.iPhoto, 9.5.1, 408981381:233642646 VPP:NO source:LaunchPad /Applications/iPhoto.app) ";
Apr 19 04:03:13 Viveks-MacBook-Pro.local storeagent[262]: sending status (Memory Clean): 0.806452% (8.000000) -
i have iphone 3g with ios 4.1 and i can,t download any applications from apple store please help
Your phone is carrier locked to a carrier other than the one you are trying to use.
It was apparently hacked to unlock it prior to your attempt to update. Updating has re-locked it to the original carrier.
Contact them and find out what their policy is. -
I want a solution to this problem
Dear apple ,
I recharge iTunes Gift Card for $ 25 and when I want to use and download the application from the store asked me to answer the secret question, but unfortunately forgot to answer confidential questions I ask you to help me please
thank youClick here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
Nobody on these boards can reset them for you.
(92282) -
Trying to download OSX Lion from AppStore on my iMac but it just hangs everytime and does not download
I downloaded Lion on my 17" Macbook Pro and it took about 17 hours. At first I thought it wan't downloading so I cancelled. The next day I tried again and let it ride for the duration; If the status bar is showing that it is downloading (the bar at the bottom will show some blue after about an hour), then be patient. It will download. The installation takes roughly 30 minutes.
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I have been using my Apple ID in India and recently i moved to Spain and now i can not see my indian apps.it says my apple ID is valid for only spanish store.how to download apps from Indian store being in Spain.
Did you try to change the location in Settings/iTunes & AppStore/AppleID -> view Apple ID, log in ->Country/Region -> India?
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I have mac pro and firefox 3.0.19
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When I click on okay, another page comes, which says" converter and a box next to it . in the box is written FFMpeg. but I can change it to MEncoder. In another box, says configure conversion rules. When I click on it, nothing happen.Thanks for your help.
== This happened ==
Every time Firefox opened
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Configure conversion ?"
And the same clicking on buttons that makes nothing happen and going around in circles with the escape key. -
how can i download an app from iTunes store, that exists just in a "swiss store". Because my account isn't allowed to download apps from other stores than a slovene. ???
You have to be in a country, and have a billing address in that country, to download from its store. You can try requesting that the app be added to the Slovenia store, but unless the app's developer/rights-holder agrees to it then Apple won't be able to sell it there : http://www.apple.com/feedback/itunes.html
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from the "download recent purchases" on itunes i can seem to be able to access movies, only music, apps and tv series… how can i re download a movie from itunes store that i bought but it crashed while downloading?
If it never finished downloading then, Store>Check for Available Downloads
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i have just download a book from itunes store but, since i don't have an iPad, i can´t read it or even see it. Can anybody help me? Can i convert it? Thanks.
Every purchase page for an ebook has a section that says "Requirements". What does that say for your particular book? That should give you the answer to your question. Conversion is normally not possible.
But there are some exceptions. Please provide the Title of the book if you want further help. -
I thought elements were simple but maybe it is just me. Having problems moving photos from iphoto to elements
Duplicate post; see:
had a windows computer with my element 7. Now just bought a Mac OSX version 10.9.2 what would be the best photoshop elements for this machine. I did download elements 12 from Apple store but kept getting incompatible message when trying to open a phot -
Why can I no longer download/buy tunes from the store since downloading iOS8?k
Why hy can I no longer download/buy songs from the store since downloading iOS8?
You could try the following and see if they then download :
- log out of your account by tapping on your id at the bottom of the Music tab in the iTunes Store app and then log back in
- disconnect and reconnect to your network (Settings > Wi-Fi)
- close the iTunes Store app via the iPad's taskbar and then re-open it
- soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. -
Downloading one song from itunes store to ipod
I downloaded one song from itunes store yesterday. I accomplished it accidentally. Does anyone know how to easily download one song directly to ipod.
Thanks for your response. I downloaded a "free" tv show from itunes and it definitely does NOT work on my ipod. Tried it out on two different computers. Also tried another purchased tv show from itunes I had bought. Says it's wrong format. Just tried streamclip software and the m4v is not even a compatible file for the software. Help!
All video content purchased through the iTunes Store
is compatible with the iPod. I would suspect that
it is your video podcasts that are a problem. They
probably need to be converted to an iPod compatible
format before they can be transferred to the iPod.
I would try using software such as MPEG Streamclip to
convert your incompatible video files.
ibook G4 Mac OS X (10.4.2) -
Downloading an album from Apple-store.
Hei,
Some days ago I downloaded an album from Apple-store. Unfortunatly I was in an area with bad connection to the internet. The download started and stopped several times. When I listen to the album I can hear scratches and stops.How can I fix this? Is it possible to redownload the whole album for free?
sasI have sorted this :-)
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