Dear apple , I recharge iTunes Gift Card for $ 25 and when I want to use and download the application from the store asked me to answer the secret question, but unfortunately forgot to answer confidential questions I ask you to help me please thank you
I want a solution to this problem
Dear apple ,
I recharge iTunes Gift Card for $ 25 and when I want to use and download the application from the store asked me to answer the secret question, but unfortunately forgot to answer confidential questions I ask you to help me please
thank you
Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
Nobody on these boards can reset them for you.
(92282)
Similar Messages
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My friend gave me a $25 iTunes gift card for Christmas, so I switched to the US store and spend most of it with 11¢ remaining. *Now I want to switch back to my original store, but I can't. iTunes keeps saying "You have a store credit balance; you must spend your balance before you can change stores.*
You might just have to contact Apple and ask them to remove it (losing it). Usually people clear a balance by buying one song and having the exact remainder charged to their credit card, but if you don't have a US credit card you cannot do that.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html -
I live in Canada and have a Canadian iTunes account. How can I buy an iTunes gift card for a relative who lives in another country?
Sorry, but it's quite possible that you can't. If there's an Apple Store in the country to which you want to give the gift, you can call them ask ask if they'll accept a Canadian credit card for a gift card purchase to be shipped to an address in the relative's country. If they won't, then you'd have to find an independent reseller in that country that carries iTunes gift cards who could accept your credit card, and there may be none.
Regards. -
HT2736 how can i purchase an itunes gift card for myself
how can i purchase an itunes gift card for myself
Oldbiker, the easiest way is go to a retail store that has them, and buy the denomination(s) that you want.
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How do you use an iTunes gift card for in-app purchases?
My kids received iTunes gift cards for christmas and want to use the $$ towards in-app purchases in Clash of Clans. We've already redeemed the cards to their iTunes accounts. Now they want to use them within the app.
How do they do this? If they try to purchase something it seems to just go against a credit card, and not give them the option to use the iTunes credit.
Please help!
Thanks,
PinoFamilylegendary80 wrote:
I entered the code and applied to my apple account, so I assume I already have the credit. When I tried to make an in-app purchase, it asked me for my password again.
How do I know if the in-app purchase is deducting from the redeem credits or from my credit cards.
Also, is it possible to check the remaining balance of the iTunes gift card? This is the 1st time I deal with apple gift card... Quite confusing...
Please kindly advise.
Thank you for your attention.
Purchases are always deducted from the credits first. Look at the menu bar at the top for remaining credit. My credit is $23.59. -
My wife purchased an iTunes gift card for me and I scratched off the back to get the code and when I entered it to redeem it told me that it had already been redeemed what do I do?
Try Here > http://support.apple.com/kb/TS1292
If no joy...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
And there is this...
http://www.apple.com/hk/en/support/itunes/store/giftcard/ -
I got an iTunes gift card for Xmas and when scratching code it ripped so now you can't make out part of it what do I do
Click here and request assistance. Include as much of the code as you can.
(73379) -
Hi I input itunes gift card for £15. I bought songs to value of £8.11 and was charged to my credit card. Have i done something wrong. Thanks
These are user to user forums, you are not speaking to Apple here.
I would advise that you review your purchase history:
http://support.apple.com/kb/HT2727
If you still believe that the balance on your account is incorrect, contact iTunes support:
http://www.apple.com/support/itunes/contact/ -
I got a $50 iTunes gift card for Christmas that doesn't seem to work. Everytime I enter the code, a box pops up that "Code entered is not valid". Please help me?
iTunes Store: Invalid, inactive, or illegible codes
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I've recived two iTunes gift cards for the holidays from a family friend in the mail.
When i got the cards i scratched it off, to get my pin number. When i put my pin number into my phone / laptop.. both of the cards said that there was an error with the card.. which i dont understand since they were new. I dont know how much money was on it all i recied were the 2 cards.
can you please help me out asap?
thank tou
Laura.Hi there Laura Petrau,
You may find the information in the article below helpful.
iTunes Store: Invalid, inactive, or illegible codes
http://support.apple.com/kb/TS1292
-Griff W. -
HT201209 Can I purchase iTunes gift cards for people in other countries to use?
Can I purchase iTunes gift cards for people in other countries to use? I have a brother that lives in Vietnam and I want to buy him a gift card that he can use there. I've read the iTunes gift cards are country specific.
What you have read is correct; gift cards are country specific. So only if iTunes cards are issued in Vietnam, and if they are if you can find a retailer there that sells such cards and would accept an out-of-country credit card, would you be able to purchase a gift card for your brother. The same would apply to any other country.
Regards. -
I purchased an itunes gift card for my nephew. I received a confirmation that the credit card had been debited, however he never received a code to activate his gift. Where can I find out the code for my gift voucher?
If you purchased your gift using iTunes, you can resend it. Just follow these steps to resend an unredeemed gift to any address:
http://support.apple.com/kb/HT1541 -
Can someone in the US buy an itunes gift card for someone in the UK?
How can someone in the US buy an itunes gift card for someone in the UK?
You would have to go to the U.K. and purchase one from the U.K.
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HT201209 Can I use iTunes gift cards for iBooks?
Can I use iTunes gift cards for iBooks? How?
Yes, I've used them to buy from the ibookstore, app store, iTunes and the Mac App Store. They can be used in the ibookstore in the iBooks app (or via your computer's iTunes) in the same way as you use your account's balance to buy music or apps - so you first need to redeem a gift card so that it gets added to your account, and you can then buy things from the stores with it.
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HT4914 can i use iTunes Gift Card for iTunes match subscription?
can i use iTunes Gift Card for iTunes match subscription?
See Here...
Note: You may use store credit to pay for your iTunes Match subscription however a valid payment method must still be on file at the time of sign up.
From Here
How to Subscribe to iTunes Match
http://support.apple.com/kb/HT4914
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