. It is only 2 months old and never been dropped or near moisture. I've tried holding down both buttons but it remains. It is there regardless of what app I'm in.

.i have an iPad air and it has a thin line across the screen. It is only 2 months old and never been dropped or near moisture. I've tried holding down both buttons but it remains. It is there regardless of what app I'm in. Do I need to take it back to Apple?

Yes..take it back to an Apple store.
Barry

Similar Messages

When I went to update my iPod touch on iTunes, it said unable to update then the iPod shutdown and no longer showed connected in iTunes. I have tried holding down both buttons for up to 3 mins with no luck turning it on, even after a full charge. Help?

When I went to update my iPod touch on iTunes, it said unable to update then the iPod shutdown and no longer showed connected in iTunes. I have tried holding down both buttons for up to 3 mins with no luck turning it on, even after a full charge. Help?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My iPhone 5c has literally just stopped working, I haven't dropped it or anything, I've tried holding down the buttons and charging it but nothing works, it's like it's constantly dead

My phone literally just stopped working through the day it had about 80% charge so it wasn't dead, never dropped it or damaged it in anyway.

Things to try: Press power button for 5-10 seconds to see if it responds. If not, try connecting to your computer and see if it wakes up and itunes recognizes it. Last thing would be to try to charge it for a while to see if it wakes back up. Possibly have defective battery. Your last resort is then to take it to apple store to see if they can wake it up.

My phone has been asked to be plugged into itunes for the past hour or so, and it has been plugged in the whole time... i have tried holding in both buttons too turn it on and nothing is happening... whats wrong with it and how do i fix this :(?

My phone has been asked to be plugged into itunes for the past hour or so, and it has been plugged in the whole time... i have tried holding in both buttons too turn it on and nothing is happening... whats wrong with it and how do i fix this :(?

Does iTunes see your phone?
Do you have a PC or a Mac?
~Lyssa

My iphone screen has gone completely blank I have tried holding down both the sleep and home buttons and nothing has happened and I have tried to connect it to my laptop but itunes will not recognise, what can I do ?

My iphone screen has gone completely blank I have tried holding down both the sleep and home buttons and nothing has happened and I have tried to connect it to my laptop but itunes will not recognise, what can I do ?

have you tried charging the device ?
if so and it still does not work you can try a Forced Recovery..
by holding the HOME button down and plugging it into your computer at the same time..
http://support.apple.com/kb/HT1808

TS3682 I started updating my iPhone 4, but it went black screan and then started turning on and off non stop. I tried to hold the two buttons, but nothing different happened. Please, help! What should I do?!

I started updating my iPhone 4, but it went black screan and then started turning on and off non stop. I tried to hold the two buttons, but nothing different happened. Please, help! What should I do?!

First see if placing the iPod in Recovery Mode will allow a restore.
Next try DFU mode and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
If not successful then time for an appointment at the Genius Bar of an Apple store. You are not alone with this problem.

TS3048 I have just purchased a new apple cordless keyboard. The numeric line of keys along the top are not functioning as they should. For example I am unable to get a question mark or a forward slash. I have tried holding down both shift and alt keys.

I have just purchased a new apple cordless keyboard. The numeric line of keys along the top are not functioning as they should. For example I am unable to get a question mark or a forward slash. I have tried holding down both shift and alt keys.

Thanks for prompt response - I tried what you suggested but I'm afraid it has not helped. It seems as though the line of number keys along the top aren't actually doing what is printed on them. Some are OK, but the further towards the right hand side of the keyboard you go, the less predicatable it becomes. So whilst the second key from the left gives me 1 and ! when holding the shift key, by the time I get to the 6 when I press and hold shift I get ^ rather than & symbol which is what is actually printed on the key. The & symbol is actually on the next key along - and when I hit the key with 8 I get * rather than the ( which is printed on they key but actually located on the next key along. Things get even more muddled by the time I am over on the right hand side as rather than a question mark (I have had to type the word as I cannot find the symbol anywhere!) I get this _ and the other symbol marked on the key is a comma, but I get - instead. It is going to drive me mad if every time I want to type something it is a guessing game....! What do you suggest - question mark

I found an iphone3 and it has a passcode... I tried holding down the home and power button to reset the phone while connected to my itunes, but the phone doesnt reset or even turn off. What can i do to use this phone

I found an iphone3 and it has a passcode... I tried holding down the home and power button to reset the phone while connected to my itunes, but the phone doesnt reset or even turn off. What can i do to use this phone

I found an iphone3 and it has a passcode... I tried holding down the home and power button to reset the phone while connected to my itunes, but the phone doesnt reset or even turn off. What can i do to use this phone
We were going by your post. 'What can i do to use this phone"...
No offense intended, it's just that we see thousands of posts where people have different reasons for trying to use a stolen or lost device.

Help, got an iPad 2 and it will not turn on? Just got a blank screen with a apple logo. Tried restore (I.e. holding down both buttons for 10min) iTunes also does not recognise iPad when connected to mac?

Help, got an iPad 2 and it will not turn on? Just got a blank screen with a apple logo. Tried restore (I.e. holding down both buttons for 10min) iTunes also does not recognise iPad when connected to mac?

If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode.

TS2634 Iphone will not charge. the battery does not even show up. Have tried holding down both on/off and enter button at same time

the battery does not even show up. Have tried holding down both on/off and enter button at same time
Doesn't appear to have any life. Not that old

I have tried several plus into the computer itself

Two month old rMBP 13- battery drops from near full to near empty

Hi All,
I have a rMBP 13 I bought brand new in December. Last night I closed my computer with ~80% charge, and just opened it up today (about 18 hours later) and the battery was at 7%. This has happened a few times in the last few weeks. Anyone have any thoughts? My cylce count is only 55 and I generally take good care of the battery (usually run it down before charging it again).
Thanks

First perform a SMC reset:
http://support.apple.com/kb/ht1446
Next read the following articles regarding MBP batteries:
https://www.apple.com/support/macbookpro/batteries_power/
http://support.apple.com/kb/ht3964
jrc3735 wrote:
(usually run it down before charging it again).
That is NOT advisable.
Ciao

HT1212 I got my ipod locked out and the home button doesn't so I can't reboot by holding down both buttons. What do I do?

help

Place the iPod in recovery mode using one of these programs and then restore via iTunes:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
RecBoot may have problems on 64X windows, then try:
Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single ClickFor MAC or PC
The Firmware Umbrella - TinyUmbrella
Installs blootware on PC too

My iPhone 4s is only 4 months old, and it will not charge, I'm a little ticked off.

My Verizon iPhone 4s is only 4 months old and all of a sudden it's not charging, and the speakers work when they want to. The phone has never been water damaged. The phone has never been dropped on anything hard, always has had a case on it, and I'm seriously upset with this. None of my other apple products have I ever had a problem with.

It's under warranty. Take it in and let the genius have a look. If it's defective, it will be replaced.
So long as you didn't do something stupid like jailbreaking it.

My iPad 2 is only 7 months old and is draining battery life quickly some days and others shutting off at 40% - 50% and when I turn the iPad back on it keeps turning it self off continuously. I have a feeling the battery could be faulty, what do I do?

My iPad 2 is only 7 months old and is draining battery life quickly some days and others shutting off at 40% - 50% and when I turn the iPad back on it keeps turning it self off continuously. I have a feeling the battery could be faulty, what do I do?

The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first...

My macbook pro is probably only 2 months old and there is a buzzing/grinding noise coming from the left side of the laptop every time I open it. It may buzz 5 times in a span of 30 seconds then not make the noise the remaining time that it is open.

My macbook pro is probably only 2 months old and there is a buzzing/grinding noise coming from the left side of the laptop every time I open it. It may buzz 5 times in a span of 30 seconds then not make the noise the remaining time that it is open. I have read that it may have to do with my fan or HD. I am under apple care for a good amount of time but am wondering if this is a mjor issue. I would not be able to get to an apple care center in the near future due to being at school. Should I be worried or will it last by the time I am home in 2 months.

Sounds like the disk in your MBP is accessing data on wake up
If you are still concerned you can take it into the Apple Store where they can hear it to be sure
Allan

. It is only 2 months old and never been dropped or near moisture. I've tried holding down both buttons but it remains. It is there regardless of what app I'm in.

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