Itouch 4g is connected to wifi but won't connect to itunes store.

My son't new ITouch 4G is connected to our home wireless network, can open and brouse, but when he tries to download a free app with Itunes gift card, it says " "Cannot connect to Itunes store". Please help :-(

My son't new ITouch 4G is connected to our home wireless network, can open and brouse, but when he tries to download a free app with Itunes gift card, it says " "Cannot connect to Itunes store". Please help :-(

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  • My Ipad is connected to wifi but won't update any apps, Facebook etc

    My Ipad is connected to wifi but won't update.  Can't update apps, and even Facebook will not update (Newsfeed).  Can anyone tell me how to fix this?  Thanks.

    Hello mjb32,
    We've an article which provides information and troubleshooting steps that can help get your WiFi connection working.
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/TS1398
    Cheers,
    Allen

  • My ipod touch says it is connected to wifi, but won't run anything that uses it like safari or itunes, and I don't know how to fix it

    Can anyone help me? my  ipod touch says it is connected to wifi, but it won't run anything that uses wifi like safari or itunes, and I don't know how to fix it

    You didn't indicate if it ever worked.  If it NEVER did, the problem could be caused by a firewall in the router.  For reasons that I do not understand, that will affect IOS (iPod/iPad) communication but will not affect computers or other devices.
    You will need administrative access to the router.  If a firewall is present, turn it off and test the iPod again.  If it works, turn the firewall back on but weaken it a notch and test the iPod again.  Repeat as required.

  • Macbook will connect to wifi but will not connect to internet

    Lately I've been experiencing an issue with my internet, my computer will connect to wifi, but the internet will not work. I have tried multiple wifi networks, and sometimes the internet works but it is slow, or sometimes it won't work at all. For whatever reason apple.com is the only one working at the moment.. how convienent.. I have rebooted my laptop, the router and my operating system is up to date. Please help!! I'm a college student and internet is crucial for one of my classes!

    Check proxies ...
    Open System Preferences > Network > Advanced > Proxies
    Deselect any checked boxes on the left then click OK.
    Relaunch your browser to test.
    And make sure the firewall is off. System Preferences > Securty & Privacy > Firewall
    If it's on, you may need to click the lock icon to turn if off. You may be prompted for your admin password.
    Message edited by:  CS

  • Yesterday my ipod touch 4g would connect and to wifi and i was able to go on safari and search etc. but last night at 11 pm it would say that it was connected to wifi but wouldn't connect to safari it would say request timed out

    it would say request timed out so i restored my ipod erased and reset it hoping it would delete the problem but it was still there it says that it is connected to wifi but will not launch safari and will bring up that message request timed out. itunes app store anything that uses internet/wifi will not work. it is not in airplane mode and wifi is on. i also forgot to mention this but it would also sometimes say that it is not connected to the internet even though i have 3 bars of wifi.

    The router itself will always be sending a signal to devices connected to it.  The router could not even be connected to your modem and it will still show that you have a connection on your device.  Check your router config, reset it, and if all fails, contact your internet service provider.
    BF

  • MacBook Air connects to WiFi but can't connect to internet for about 5 minutes

    I have a MacBook Air running Yosemite and whenever I wake it from sleep or turn it on it says it's connected to wifi, but it's usually about 5 minutes before anything will load.
    • Happens on multiple wifi networks
         • and doesn't happen to other devices on those networks
    • Been going on for ages (since Mavericks)
    • Diagnostics says nothing's wrong
    • Still happens on other users and in safe mode.
    Does this happen to anyone else / does anybody know a way around it?

    Hi jamang1999,
    For that specific issues where you are connected to the internet after waking your MacBook Air up from sleep and it is not connecting to the internet, then take a look at the article below to troubleshoot the issue further. There is a section called Symptom: After restarting or waking from sleep, my computer might not connect to the Internet and go through those troubleshooting steps to see if it continues afterwards. I know that the troubleshooting is for OS X lion and previous version of OS X but the troubleshooting is still relevant. If it does not work and are still experiencing issues, then you may need to contact Apple for additional support. 
    Wi-Fi: How to troubleshoot Wi-Fi connectivity
    https://support.apple.com/en-us/HT202222
    Take it easy,
    -Norm G.  

  • IPhone connects to WiFi but won't work.

    Ever since I got my iPhone 4, it connects to the WiFi but it won't do things using WiFi so I usually end up using 3G. But this only happens at my house. I works perfectly on the bus and at school. Same thing happens to my sister's iPhone 4 and recently we had guests over and I connected one of them to the WiFi and she had the same problem (iPhone 4) My dad has an iPhone 5 and I'm pretty sure it works perfectly for him. Please help. I've tried everything. Forgetting the network, resetting my phone, restoring my phone. Any suggestions please?

    Seems to be a problem with your WiFi router.
    If your iPhone can not access the internet using WiFi, due to low signal strength, low internet speed, router overload, or perhaps a wrong router setting (child safety lock, firewall?), it automatically accesses the internet using 3G.
    You just have to find the error...
    Good luck ;-)

  • Ipad tries to connect to wifi but won't .....

    My husband was watching Netflix on our ipad and it suddenly a message came up "you have no internet connection". We have a router in our home (but no wireless plan) so we can only use our iapd where the is wifi. We tried resetting the router but husbands laptop works fine with wifi. When the ipad tries to connect and I watch the screen and it either will not recognize the router password or next to the WiFi will say "TRENDnet"(our router), then "Not Connected", "TRENDnet", "Not Connected", like it tries to connect and does for a second and then doesn't.  I suspect it is not the router because husband's laptop works fine.  Any help appreciated. Ipad is a version 1, regifted from Mom when she bought her new Mini. Thank You!

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
    http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    Wi-Fi Fix for iOS 6
    https://discussions.apple.com/thread/4823738?tstart=240
    iOS 6 Wifi Problems/Fixes
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    How to Boost Your Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
    Troubleshooting a Weak Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    Wi-Fi or Bluetooth settings grayed out or dim
    http://support.apple.com/kb/TS1559
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • My iMac can discover WiFi but won't connect how do i fix this?

    My iMac will discover WiFi connections, i type in the right password but it wont connect how do i fix this?

    A lot of older iMacs only support the original Airport, and not Airport Extreme.   PowerPC (PPC) iMacs that have extreme are limited to 802.11g, and can't do 802.11n.   Those with the original airport only support 802.11b, and the insecure WPA/TKIP or WEP encryption, and are better served via ethernet to a WiFi ethernet bridge.
    The airport card typically is not built-in.  Verify with http://www.everymac.com/ what the status of your iMac was, and/or see this article:
    http://support.apple.com/kb/HT2256
    Intel iMacs that are Core2Duo can be upgraded to 802.11n with the 802.11n enabler.  You'll have to contact the Apple Store online nearest you to determine if you can still download it, as it is not on their website.
    To determine if you already have it, see this tip:
    http://www.engadget.com/2007/01/30/apple-busts-out-1-99-802-11n-enabler/

  • ENVY 4500 CONNECTS TO WIFI, BUT WON'T PRINT

    I AM USING A MAC LAPTOP RUNNING OSX 10.7.4.  I ORIGINALLY INSTALLED THIS WIRELESS PRINTER USING THE WIZARD AND I HAD NO PROBLEMS PRINTING UNTIL I CHANGED MY ROUTER.  NOW, EVEN THOUGH I PRINTED OUT THE WIRELESS NETWORK TEST RESULTS PAGE WHICH SHOWS THAT THE PRINTER WAS SUCCESSFULY SETUP, IT WILL NO LONGER PRINT.  I HAVE NEVER USED A UBS CABLE TO CONNECT TO MY LAPTOP.  I'VE READ NUMEROUS COMMENTS IN THE FORUM AND TRIED THEIR SUGGESTIONS, BUT I CANNOT GET IT TO PRINT EXCEPT WHEN I CREATE A DOCUMENT AND E-MAIL IT TO THE PRINTER WHICH IS CUMBERSOME TO SAY THE LEAST.  WHEN I TRY TO PRINT THE NORMAL WAY,  I GET A MESSAGE THAT "THE PRINTER IS NOT CONNECTED".  BUT IT IS CONNECTED AND THE WIFI  ICON LIGHT ON THE PRINTER IS A STEADY BLUE LIGHT INDICATING IT'S ON THE NETWORK.  I SIMPLY CANNOT FIGURE IT OUT AFTER HOURS OF TROUBLESHOOTING.  PLEASE HELP! 

    Hi, try resetting the WiFi settings on the 4500.
    On the printer control panel, press the Wireless button ( ). The Wireless menu displays.
    Press the button ( ) next to Settings .
    Press the Down Arrow ( ) to select Restore Defaults , and then press OK .
    Press OK again to confirm your selection.
    Press the Wireless button ( ), and then press the button ( ) next to Settings .
    Press the Down Arrow ( ) to select Wireless Setup Wizard , and then press OK . The printer searches for available wireless networks.
    Press the Down Arrow ( ) to select the name of your wireless network, and then press OK .
    Follow the instructions on the control panel to connect the printer to your wireless network.
    Please mark the post that solves your issue as "Accept as Solution".
    If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
    I am not a HP employee.

  • IPhone 4 says connected to wifi but shows 3g connection.  I've tried turning off 3g - that does enable the wifi logo, but then when I try to connect to something it changes to 2g.  Tried resetting network connection in general setting.

    I've tried everything.... I see this problem all over the web, but no one seems to have an answer... so I know it's not just me.  Laptops and other wireless devices connecting fine, just iPhone 4 has problem.

    When you say you have tried "everyihing" that doesn't provide enough information to help you, as one person's "everything" is quite different from another person's "everything". In the absence of knowing what you have tried, the following are the most common causes of this problem.
    Turning off 3G will just switch you to EDGE. You can turn off Cellular Data, but that won't make it connect to WiFi if your WiFi isn't working, it will just eliminate all data access to your phone.
    Easiest to try answer if it is only your home WiFi, and it works other places:  Reboot your router.
    Next, update the firmware in your router.
    If it doesn't work with any WiFi anywhere first Reset Network settings. If that doesn't fix it, restore the phone using iTunes.
    You didn't say what symptoms you got, or when you were trying to use WiFi. You do know that the iPhone turns off WiFi when the phone is on standby to preserve battery, right? So if it only fails to connect to WiFi when you are not actively using it that is normal.

  • Connected to WiFi but can't connect to internet

    Hi all,
    My iPod touch is connected to my secure home wifi network, the wifi icon is displayed with 4 bars, and I can use some wireless apps like Remote for itunes. I can connect to the internet on my laptop, but not my iPod. When I try to use safari/itunes/app store I'm told the device is not connected to the internet. Up to today everything had been working fine, and I haven't changed any settings. MAC filtering on the router is not enabled, I've tried turning wifi off and on again on the ipod, resetting all settings and turning the ipod on and off again but still no connection.
    Any help would be much appreciated!

    Reset the router, did the trick. Had the wrong IP address ie. 169.xx... rather than 192.xx.. Resetting the wireless router remedied this.

  • My ipod touch connects to wifi but can't connect to the server.

    Ok, so my ipod youch says it's connected to the wifi but when i try to get on the internet it says it can't connect to the server. I've looked and there's alot of answers but they're all soooooooooooooo complicated. I'm like 14, so whoever can answer this, please use small words.
    I've noticed in alot of the answers they talk about your IP adress, if it's any consilation mine starts with 169. No matter where I go, if it's at home, or at starbucks or a hotel.
    Thanks for your time

    Have you tried restoring your iPod touch in iTunes?
    You may just be trying to connect to "Printer Networks" that allow a company/residence to print something from their printer wirelessly, it would appear on your iPod touch just about the same as any other network, but you wouldn't be able to use internet while connected to that network...
    If you are talking about "free wifi" in a Cafe, like Starbucks, you will usually need to open Safari. A Page will load and tell you how to connect to their internet, whether it's by paying, or just agreeing to their terms...
    Like, I said, if that isn't the problem, try restoring your iPod touch in iTunes...
    -Messymeese
    Über Enbonpoint Pangolins FTW!

  • Can connect to wifi, but no internet connection

    So, this is my first MacBook.  I just bought it yesterday, so I believe I have the latest OS (OS X? Maybe?  I'm computer literate with PCs, but really a n00b here, and cannot even find where it would say what OS I'm using).  I have tried connecting to wifi networks using Airport at a few wifi hot spots and have about a 50/50 record.  They always connect just fine to the network, but half the time I get a "No internet connection" error. 
    When I try my iPhone 4 or my laoptop (running Windows 7), I have no problems.  This led me to believe that the problem is with my new MacBook.  But when I went to the apple store, the "genius"/sycophantic fanboy told me that the problem was really with the various coffeeshop wifi routers, not my MacBook.  Essentially, he said that my OS is too advanced for the routers to handle and so they need to upgrade.  This strikes me as patently ridiculous, and if he is right, it sounds more like Apple decided not to make their latest OS backwards compatible with (not even that much) older technology.  And, ergo, its really Apple's problem that I am now burdened with.
    So, is this an actual, common problem?  Did Apple really decide to make its latest OS incompatible with routers that are merely 2 or 3 years old?  Or is there some kind of fix I can do from my end (I don't intend on asking all the coffeeshops in my town to upgrade). 
    Thanks.

    I am precluded, as a general rule, from knowing anything about the router in this (very common) situation.  This happens at about half of the wifi hot spots I go to, and the idea of having to ask a barista about their router's firmware is clearly ludicrious. 
    That said, I don't believe (95% sure) that I get a valid IP address when this problem happens.  (I have one now, obviously).  And I have no clue about the router's firmware.
    Thanks

  • Macbook Pro connected to wifi, but no internet connection

    Hi,
    Just bought new Macbook Pro yesterday with Mountain Lion OS. When back home, trying to connect internet, unfortunately safari would always says "No internet connection". I try very hard on getting it up creating new connection on MBP but it still give the same result. So I think it should be related my router setting. The current wifi setting for my TP-Link router is WPA2-PSK, AES, channel 11 with secured password. When I changed it to NO security, supprisingly the connection is now OK and I can browse internet through Safari. The problem is I have to get it back to WPA2 security setting since my home internet is now open to my neighbourhood and of course it shouldn't be shared all around you. Anybody can tell how the router setting should work with MBP, with details on security type, AES or TKIP,CHANNEL?

    That doesn't mean anything.  You can't telnet to google. lol
    The ping you did above shows you that Internet access and DNS is working fine.  If it wasn't, you wouldn't be able to get replies.  This means that the problem is with your browser.  Open up Safari and hit Safari/Reset Safari under it's menu.  See if that works to solve your issue.  If it doesn't, then it's a plugin or something else (maybe Proxy changes, etc.) which could be causing this.  One option you have to test is if the reset doesn't fix it, install another browser (you'll need to download the dmg via another PC and install it on the mac from a memory stick or something) and see if a 3rd party browser works.

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